Progressive Discipline Policy

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Progressive Discipline Policy Purpose The purpose of this policy is to clarify guidelines for employee conduct. Employment with Cybercellulars is at will, which means it is subject to termination by either Cybercellulars or the employee at any time, for any reason. There are no contractual relationships between Cybercellulars and an employee, and letters, benefits or policy statements, performance appraisals, employee handbooks or other employee communications should not be interpreted as such. No one has the authority to enter into any oral or written employment contract without the signed explicit written approval of a Cybercellulars officer, and no written employment contract will be valid without the signature of the president of Cybercellulars. To monitor this at-will relationship, Cybercellulars has developed guidelines to track performance. Responsibilities of Employees It is the duty and the responsibility of every Cybercellulars employee to be aware of and abide by existing policies and work rules. It is also the responsibility of employees to perform their duties to the best of their ability and to the standards set forth in their job descriptions or as otherwise established. Employees are encouraged to take advantage of all learning opportunities available and to request additional instruction when needed. Responsibilities of Supervisors, Managers and Directors The immediate supervisor, manager or director should approach corrective measures in an objective manner. If the employee s performance of assigned tasks is the issue, the supervisor, manager or director should confirm that proper instructions, appropriate orientation and training have been given and that the employee is aware of job expectations. Not only single incidents, but also patterns of poor performance, should be of concern as these are indicative of overall performance. If misconduct is the issue, the supervisor, manager or director should take steps to ensure that the employee has been made aware of the company s policies and regulations regarding the infraction. If, in either case, appropriate instruction or information was not communicated, a plan for such communication should be immediately developed and reviewed with the employee.

Progressive Discipline Process Cybercellulars supports the use of progressive discipline to address conduct issues such as poor work performance or misconduct to encourage employees to become more productive workers and to adapt their behavior to company standards and expectations. Generally, a supervisor gives a warning to an employee to explain behavior that the supervisor has found unacceptable. There are two types of warnings: verbal and written. A verbal warning occurs when a supervisor verbally counsels an employee about an issue of concern. A written record of the discussion, noting the date, event and recommended action, is usually placed in the employee s file for future reference. Written warnings are used for behavior or violations that a supervisor considers serious or when a verbal warning has not helped change unacceptable behavior. Whenever an employee has been involved in a disciplinary situation that has not been readily resolved or when he or she has demonstrated an inability to perform assigned work responsibilities efficiently, the department head, in consultation with the human resource (HR) department or designate, may place the employee on a performance improvement plan. This status will last for a predetermined amount of time not to exceed 90 days. Within this time period, the employee must demonstrate a willingness and ability to meet and maintain the conduct and work requirements specified by the supervisor and the organization. At the end of the performance improvement period, the employee will either be returned to regular employee status, or, if established goals are not met, dismissal may occur. Cybercellulars reserves the right to administer appropriate disciplinary action for all forms of disruptive or inappropriate behavior. Each situation will be dealt with on an individual basis. Employee Conduct That Can Result in Disciplinary Action Cybercellulars has established general guidelines to govern the conduct of its employees. No list of rules can include all instances of conduct that can result in discipline, and the examples below do not replace sound judgment or common-sense behavior. Examples of employee conduct that would lead to discipline and the usual course of disciplinary action have been separated into three groups, according to the usual severity and impact of the infraction. Different violations may be handled differently depending on the group they are in. Cybercellulars reserves the right to determine the appropriate level of discipline for any inappropriate conduct, including demotion, oral and written warnings, suspension with or without pay, and discharge.

Group 1 1st offense: Documented verbal warning. 2nd offense: Documented written warning. 3rd offense: Three-day suspension. 4th offense: Termination of employment. 1. Creating conflict with co-workers, supervisors, visitors or volunteers. 2. Failing to follow practices as needed for the specific job assignment. 3. Contributing to unsafe conditions. 4. Smoking in nonsmoking areas or non-approved times. 5. Leaving the assigned work area or facility without the supervisor s permission. 6. Loitering or loafing while on duty. 7. Using facility telephones for unauthorized purposes. 8. Disregarding the organization s dress code. 9. Damaging or using organization-owned equipment without authorization. 10. Abusing lunch and break periods. 11. Removing, posting or altering notices on any bulletin board on company property without permission from the employee s manager or HR department. 12. Eating food or drinking beverages in undesignated areas. 13. Violating other rules or policies not specifically listed. Group 2 1st offense: Written warning. 2nd offense: Suspension. 3rd offense: Termination. 1. Failing to report injuries, damage to or an accident involving company equipment. 2. Violating any safety rule. 3. Acting negligently.

4. Engaging in horseplay that results in personal injury or equipment damage. 5. Spreading malicious rumors. 6. Engaging in vulgar or abusive language or conduct toward others. 7. Copying facility documents for personal use. 8. Using facility communication systems inappropriately. 9. Treating customers or co-workers in a discourteous, inattentive or unprofessional manner. 10. Not following department guidelines concerning notification of absenteeism. Group 3 1st offense: Dismissal. Dismissal is an immediate termination of employees for serious breaches of responsibility, unsatisfactory performance or misconduct. A supervisor or department head may impose dismissal after consultation with the HR department. 1. Being absent for a scheduled shift without notification or permission (also referred to as a voluntary quit or job abandonment). Please refer to Job abandonment policy. 2. Fighting 3. Demonstrating insubordination, including: Refusal to do an assigned job. Refusal to render assistance. Refusal to accept holiday work when assigned. Insolent response to a work order. Delay in carrying out an assignment. 4. Being dishonest, including deception, fraud, lying, cheating or theft. 5. Having time card violations. 6. Sabotaging the facility, grounds or equipment. 7. Falsifying company records, such as employment applications and time cards, in any way. 8. Engaging in indecent behavior. 9. Possessing, being under the influence of drugs or alcohol on the job. 10. Sleeping while on duty. 11. Concealing defective work.

12. Carrying a weapon on company property, including in the parking lot. 13. Disclosing confidential records or information. 14. Soliciting gifts or tips from business-related contracts. 15. Using the facility s computer systems, including accessing confidential computer files and data, without authorization. 16. Demonstrating gross misconduct or other serious violations of Cybercellulars policies or procedures. 17. Failing to comply with licensure and certification requirements.