Institutional Climate Update Board of Trustees Thursday, June 1, 2017 Presented by Clyde W. Pickett, Ed.D. 1
Overview Coordination: Office of Institutional Diversity and Inclusion Office of Planning and Institutional Research Office of Human Resources Conducted October 3 through 17, 2014 with 528 responses October 8 through 21, 2016 with 561 responses 54 questions, summarized in 12 scales 2
Six Point Likert 1. Strongly Disagree 2. Disagree 3. Slightly Disagree 4. Slightly Agree 5. Agree 6. Strongly Agree Open Ended Questions What are the most positive aspects of working at CCAC? What aspects of working at CCAC need the most change? If you have any comments to make regarding topics of this survey 3
Summary of Scales for All Respondents Sorted by Growth Between 2014 and 2016 Change Leadership Innovation Evidence Planning Team Respect Students Morale Empower Communication Diversity Development 0.00 0.10 0.20 0.30 0.40 0.50 0.60 0.70 0.80 Change 4
Summary of Survey Items (Top 10) Sorted by Growth Between 2014 and 2016 Top Administrators communicate openly about important matters The college adapts quickly to changing circumstances The college seems to be heading in the right direction The college's administration communicates important changes in policies and procedures to all employees at CCAC Processes are in place to give all employees a voice in college planning Top Administrators are committed to identifying and addressing institutional problems CCAC leadership demonstrates through its actions that it trusts employees to do their jobs Top Administrators treat students as their highest priority The college is committed to improving the way work gets done This college shows a genuine interest in the well-being of employees 0.00 0.10 0.20 0.30 0.40 0.50 0.60 0.70 0.80 5
Diversity & Equity 3.92 4.92 4.9 4.61 4.58 4.27 4.56 3.36 policies and practices ensure fair and equitable treatment appropriate support for diversity and inclusion members of racial or ethnic minority groups are treated equitably people are supportive of different personalities, lifestyles, backgrounds 6
Evidence Based Management 3.98 3.78 4.27 3.81 3.43 3.28 college analyzes information and data before making decisions access to all the information I need to perform my job well provided information and understand reasons behind decisions that affect my work 7
Leadership 4.3 3.69 4.04 3.97 3.34 3.08 3.82...treat students as their highest priority...act with honesty and integrity..committed to identifying and addressing institutional problems...communicate openly about important matters 8
Students Focus 4.64 4.35 3.12 3.57 4.62 4.59 4.26 4.13 3.95 4.46 staff are caring and helpful to students Students seldom get the "run-around" when seeking information Faculty genuinely interested in students' academic problems The college shows concern for students as individuals Student success is the highest institutional priority 9
Open Communication 4.14 3.78 3.92 3.92 3.51 3.47 3.48 Employees at different campuses communicate with one another Employees at my campus and employees at Office of College Services communicate with one another Employees at Office of College Services and employees at the campuses communicate with one another The college's administration communicates important changes in policies and procedures to all employees at CCAC 4.59 4.57 4.32 4.25 My immediate manager or supervisor communicates useful feedback to me My immediate manager or supervisor communicates all the information I need to do my job 4.28 4.03 Employees at my location communicate with one another 10
Teamwork & Collaboration 3.69 4.06 3.44 3.78 4.1 3.28 3.59 4.02 2.91 2.74 supported and encouraged to work in teams spirit of teamwork and cooperation among campuses I can count on people to cooperate across departments sense that we are all on the same team in this organization Faculty and Administration have effective working relationship 11
Respect & Civility 3.64 4.19 3.92 3.99 3.45 3.46 4.44 4.65 3.90 4.27 Top Administrators treat employees with dignity and respect an atmosphere of trust and support exists at my work location able to express my suggestions or concerns without fear of retaliation I feel safe and secure while at the college college employees treat each other with respect and civility 12
Innovation and Change 3.35 3.95 3.97 2.96 3.66 3.08 3.54 The college is committed to improving the way work gets done Employees are encouraged to provide suggestions to improve the college The college adapts quickly to changing circumstances People are open to change that would allow us to do things better 13
Planning & Goal Communication 3.43 4.12 4.18 4.63 4.76 4.41 4.09 4.49 3.09 3.75 college seems to be heading in the right direction mission statement is relevant for today's challenges I understand our mission and strategic goals daily work at the college is tied closely to our mission and goals Processes give all employees a voice in college planning 14
Morale 3.19 3.75 3.92 4.29 4.55 4.68 3.62 4.14 3.43 3.83 college shows interest in the well-being of employees The college is an exciting and dynamic place to work I feel a strong sense of loyalty to this institution We celebrate our successes in this organization Employees are recognized for their contributions 15
Employee Development 3.41 3.62 3.95 4.35 4.31 4.05 My supervisor and I have discussed career plans and personal improvement I am encouraged to attend training, take courses, and improve my job performance I am provided with the training I need to be effective in my job 16
Empowerment & Self-direction 3.80 4.3 4.1 3.49 3.57 4.01 3.72 4.17 I have sufficient tools and resources necessary to be effective in my job leadership trusts employees to do their jobs flexibility and authority to quickly resolve problems I am encouraged to improve the way work gets done 17
Next Steps? Review information Cultivate trust, giving voice, & promoting spirit of teamwork Expressing thoughts without fear of retaliation Share the information with the campus community Action on identified areas promptly & timely Improving the climate of the college Planning items Action plan by fall 2017 18
Discussion Guidelines: Limit conversation for good of all Respect others (even those not present) Agree to not blame or find fault Focused energy on topic 19
Discussion Points: Communication and flow of information College wide opportunities Teamwork and collaboration Change Employee growth and well-being 20
Uses Improve organizational climate Identify professional development needs Support for future strategic planning 21
Summary of Scales for All Respondents Sorted by Growth Between 2014 and 2016 Leadership Innovation Use of Evidence Planning Teamwork Respect & Civility Student Focus Morale Empowerment Communication Diversity Employee Development 4.15 3.39 3.80 3.22 4.04 3.85 3.80 3.34 3.78 3.96 3.74 3.64 3.79 3.80 4.37 4.22 4.39 4.16 4.05 4.19 4.60 4.22 4.10 1.00 1.50 5.50 6.00 22
Summary of Survey Items (Top 15) Sorted by Growth Between 2014 and 2016 Top Administrators communicate openly about important matters The college adapts quickly to changing circumstances The college seems to be heading in the right direction The college's administration communicates important changes in policies and procedures Processes are in place to give all employees a voice in college planning Top Administrators are committed to identifying and addressing institutional problems CCAC leadership demonstrates through its actions that it trusts employees to do their jobs Top Administrators treat students as their highest priority The college is committed to improving the way work gets done This college shows a genuine interest in the well-being of employees Our organization's policies and practices ensure fair and equitable treatment for all This college analyzes relevant information and supporting data before making decisions Top Administrators treat employees with dignity and respect Top Administrators act with honesty and integrity There is a sense that we are all on the same team in this organization 0.00 0.50 1.00 1.50 2016 2014 23