BT Strategic Sourcing Accelerating your business performance
Meeting the challenges of the 21st Century business Globalisation is here. The opportunity for lower production costs and new revenue streams has never been greater. Equally, staying ahead of the competition has never been more difficult. To keep up with the pace of change, businesses are finding their resources pushed to the limit. So how can you achieve the flexible, innovative telecommunication and IT infrastructure you need to support your business and meet the expectations of your customers, without having to make large investments in new technology and staff? Enabling business change As a forward-thinking CEO, three concerns are paramount: the ability to accommodate an unpredictable global climate, security and your shareholders desire to increase share value. In response, you need to create a business model that can give you a competitive edge. Growing revenues and cutting costs are essential. That s why you need to free resources to focus on key business priorities. This means freeing up expensive management resources, analysts, engineers, and sales staff from routine tasks so they can spend more time focusing on what really matters your core business. This gives you the freedom to pursue new opportunities, innovate and improve customer service. More than ever before, you need to empower your global workforce and make your business more flexible to cope with market changes. You need to operate more efficiently, reduce the complexity of managing your infrastructure and maximise the efficiency of your existing investments. For many organisations, hiring and retaining qualified staff, as well as addressing important security concerns has proven to be a significant barrier. This has made it difficult for businesses to take full advantage of the enhanced operational efficiency offered by today s converged technologies. Thankfully, sourcing is a modern day boon, increasing the flexibility of your company, while improving risk management and cost control. Sourcing grants you the freedom to re-direct non-core, yet vital, elements of your business to specialised service providers. So you gain access to the latest technology, innovation and skilled staff, enabling you to focus on what you do best. BT Strategic Sourcing is a powerful enabler for business change. With unrivalled resources and expertise, BT can fully support your transition from conventional working practices to those more suited to the demands of the digital networked economy. By leveraging BT s wide-ranging capabilities, innovative and flexible solutions, superior technology, and deep market insight, you can thrive in a rapidly evolving business environment.
BT Strategic Sourcing: Benefit from a range of solutions BT Strategic Sourcing offers you a range of solutions to equip you with a low-risk roadmap to an enhanced technological infrastructure. With our unparalleled capability and network, we can support your existing business practices and provide the capacity to embrace business change confidently and securely. Our multi-sourcing model offers you a best-of-breed selection of capabilities, service model integration, and innovation all without increasing your management overhead. BT s model delivers infrastructure management based on discipline, agility, scalability, global support and operational excellence. In today s business environment, the network is the nerve centre of any organisation. BT Strategic Sourcing solution will equip you with the capabilities to thrive in today s economy. BT can enable you to: Consolidate Remove complexity, gain greater control of your IT and reduce costs. Converge From voice and data to data centre servers and storage solutions, we can converge your platforms to improve your productivity, increase your business agility and further drive down costs. Extend Bring new innovative solutions and create competitive differentiation for your business.
Why BT With some competitors now flagging due to poorly invested capabilities and inflexible service offerings, BT stands as a global leader in networked IT. In 2001 BT Global Services was the only player with the vision to invest in the revolutionary idea of networked IT. Thanks to a massive 10 billion investment in its network, BT has developed its vision of convergence and networked IT. This enables us to be at the forefront of the technology, acting as an aggregator of IT services to bring you the most flexible, innovative solutions available. So you benefit from the very best technology, skills, and expertise on the market, empowering your business with the most sophisticated, scalable network all with the minimum of investment. Our competitive in-house offerings include the full breadth of networked IT services such as voice, data, WAN, LAN, data centre, desktop, Customer Relationship Management (CRM), mobility and consulting. These offer you the full benefits of flexible working and convergence without the investment needed in technology, skills and infrastructure. So you have access to vital information anywhere, anytime on any device. Plus, thanks to partnership agreements with a range of leading technology providers, including Hewlett Packard, Microsoft, Vodafone and Cisco Systems, we can seamlessly deliver end-to-end management capabilities, including: A range of professional services: including consulting, systems integration and strategic sourcing provision Fully-managed converged IT services: including IT optimisation, Customer Relationship Management infrastructure and services, vertical applications deployment and management, data centre services, managed collaboration services, managed security services and mobility solutions Network products: including telephony, Local Area Network (LAN), Wide Area Network (WAN), private circuits and inbound voice Managed network services: including IP network solutions and network outsourcing (third-party network management). All of which means BT is a uniquely placed external service provider. Thanks to our ability to bring you best-of-breed solutions, we can effectively act as a virtual board member, bringing new ideas, fostering innovation, increasing focus on your core business and speeding up your transformation. We can help you achieve your business goals through end-to-end solutions with unified service level agreements.
Financial Global 20.2 billion in revenue for fiscal year 2006/7 10 billion investment in 21st Century Network over 10 years 257 million in R&D, 109 new patents, managing 7,900 patents, 3,500 scientists Innovation partnerships Coverage in 200 countries across five continents Single point of contact delivering multi-lingual support Multi vendor infrastructure management Global SLA commitment People Experience 106,000 people, based in 53 countries delivering services in 70 countries Skills and methods traditionally founded in IT services organisations Deep technical experience of IP networking and convergence 100 years of designing, developing and operating reliable network systems 25 years experience delivering consulting services serving... - 80% FTSE 100-60% Fortune 500 Strategic Sourcing without borders BT Strategic Sourcing solutions bring you the global sourcing flexibility you need. And, as we are not limited to a standardised model, we can transform your networked IT infrastructures in a cost-effective way, while ensuring in-built compliance. BT s approach is to clearly define the performance required by your infrastructure, and develop a detailed transition plan with achievable timescales. Our range of flexible, commercial options includes a commitment to take on your assets and staff. This enables you to retain existing skills to maintain your legacy infrastructure while attracting the new skills required to transform your organisation and remain competitive.
Business-led outcomes Unilever In order to release capital funds for business expansion, Unilever contracted BT in one of the largest outsourcing contracts in UK corporate history worth 750 M over 10 years. BT now manages and develops Unilever s entire global communications infrastructure, supporting 179,000 people in 100 countries. To help Unilever achieve its goals, BT deployed a strong technology strategy and roadmap, simplifying the company s supplier interface from 400+ to 1. Thanks to BT Strategic Sourcing solution, rapid deployment of new technologies is quickly available across Unilever s entire geographical reach. By acquiring 18m million of assets, all existing supplier contracts, and with 100+ people successfully transferred so far, BT has helped Unilever to focus on its core business and fund its business development programme. Reuters BT Radianz is assisting Reuters in reaching its strategic vision for delivery of all products and services using Internet Protocol (IP) networks. Reuters is the world s largest international news and television agency with over 2,300 editorial staff, in 196 bureaux serving 129 countries. As a leading provider of financial information to the global financial markets, it has a reputation for speed, accuracy and integrity. Over 370,000 financial market professionals use Reuters information services. By outsourcing the management of its IP networks to BT Radianz, Reuters products and services will benefit from greater capacity and resilience. BT Radianz Connectivity provides a consolidated connection so that its customers are able to receive multiple Reuters services over the same connection saving money, time, equipment and maintenance. The BT Radianz shared market infrastructure model ensures fast, secure, reliable access to trading partners and services throughout the pre-trade, trade, and post-trade cycle.
Visa With help from BT, Visa has transformed its CEMEA network infrastructure, resulting in greatly increased levels of speed and availability. Visa International is a service association owned by 21,000 member banks that provide over a billion Visa cards worldwide. Following a period of rapid growth, Visa realised that its CEMEA infrastructure was struggling to keep up with customer demands in terms of transaction times and availability. By selecting BT as its single supplier, Visa benefited from a comprehensive migration path that allowed it to cater for the carrying needs of its network across 51 countries. Using a solution that includes terrestrial and satellite technologies across 265 sites and 51 countries, BT has enabled Visa to reduce transaction times by 40% and achieve 99.98% availability. Further, by using a single supplier, Visa has been able to reduce the complexity of its network, resulting in lower network management costs. To find out how the BT Strategic Sourcing solutions can transform your business, offering you the very best technology, skills and expertise with minimum investment, contact your BT Account Manager or www.btglobalservices.com
Offices worldwide The services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc s respective standard conditions of contract. Nothing in this publication forms any part of any contract. British Telecommunications plc 2007 Registered office: 81 Newgate Street, London. EC1A 7AJ Registered in England No. 1800000. Designed by Unigraph Limited 23021/08/07. PHME 53864