Towers Watson Data Services Global Capabilities 2014 We Work With 70% Fortune Global 500 76 % Fortune U.S. 500
About Us Companies continually struggle to attract and retain the right talent no matter what the economy. While many factors affect employee attraction and retention, compensation is, and will always be, a key driver. But economic conditions shift year to year and market by market, impacting pay and benefits more quickly than ever before. To keep ahead of these changes, HR professionals must have efficient access to robust data, sophisticated tools and analytics, and deep sector expertise. Towers Watson s survey products and consultants can help you manage these increasingly complex pay and benefit program decisions so you can develop competitive compensation plans that attract the talent you need and drive employee engagement and performance. Our intelligence is fluid and flexible. We compare your competitive position to your comparators, your pay levels and company car plans across regions. We can level roles for benchmarking across industry sectors and calculate statutory employer costs in a new market, whether you re looking at manufacturing in North Africa or energy in the Middle East, pharmaceuticals in Brazil or technology in China. Or all of these. Core Offerings Compensation Survey Reports Assess pay competitiveness and understand typical practices in HR policies and benefits design by country Company Car Benefits Survey Reports Design and maintain competitive car benefits program to attract and retain key talent Geographic Coverage 110+ 50+ Key Features General Industry and industry specific survey reports including Energy, Financial Services, High Tech, Media, Pharmaceutical and Health Sciences, Private Equity and Retail Compensation, HR Policies and Benefits Design Practices Peer company and industry cuts Company car, cash allowance, mileage reimbursement, car loan, car ownership plan Employment Terms and Conditions and Benefits Profile Provide high-quality and up-to-date insights 66 Benefits Profile into local employment legislation and employee Distinctive features of the benefits environment benefits, as well as market practice Key changes in recent years Statutory/mandatory programmes (retirement, death and disability benefits, workers compensation, health benefits, contributions) Supplemental programmes (retirement, death and disability benefits, health and wellness, other company benefits) Financial summary (accounting and reporting, taxation of benefits) Employment Terms and Conditions Legislation and market practice information for collective and individual employment relationships throughout their life cycle, from recruitment to termination/resignation Global 50 Remuneration Planning Report Access national trends in pay and benefits around the world in one report Salary Budget Planning Reports Review latest budget increases, salary movement, salary review practices and allocation of budgets to high performers 58 90+ Economic, labor law and rewards summaries Compensation trends and pay increases Snapshots of employee benefits and perquisites plans Salary structures base salary, variable pay and benefits value by Global Grade Regional and country comparisons of net and gross salaries Economic key data Salary increase (actual and projected) Salary review policies Budget allocation 2 twdataservices.com
Global Reach, Local Market Expertise Our dedicated teams of consultants and experts understand HR and reward issues as well as the latest business and legislative developments. We partner with you to help you make the right decisions for your organization. User friendly tool. How our clients describe our major strengths Informative group meetings. No management speak just relevant analysis and walkthroughs. 1 2 3 Delivers quality data, analyses, trends and insights. Innovation, depth of expertise, partnering with clients. Simple, consistent methodology that is easy to understand and explain. Credibility, market recognition, trust. Breadth of coverage (geography, sector, companies, reward elements). In touch with current key issues, provides solutions on a broad Compensation and Benefits range. Data, Analytics, Insights and Experience From a Market Leader. Capabilities 3
Breadth and Depth of Coverage 20+ Retail Big Box (Specialty, Club, and General Merchandise) Department Stores Discounters/Mass Merchandisers/Off Price Retailers E-Tail Grocers/Convenience Stores/Pharmacies/Health and Beauty Home Furnishing Luxury Goods Manufacturer Outlet Stores Specialty Retailing Fast Food/Coffee Shops Electronics/Mobile Devices and Services 23 Private Equity Buy-Out Development/ Venture Capital Fund of Funds/Secondaries Infrastructure Real Estate General Industry All Sectors 18 Energy Upstream Exploration and Production Oilfield Engineering Services Downstream Petrochemical Renewable Energy Power Generation and Utilities Marketing and Trading 38+ Financial Services Investment Banking Capital Markets Sales and Trading Hybrid/Corporate Banking Global Transaction Services Asset Management Private Banking Retail Banking Insurance Lloyd s Market Asset-Based Finance Real Estate Business/Commercial Banking Retail Securities Central Services and Operations 110+ 65+ Pharmaceutical and Health Sciences Pharmaceutical (including human and animal health) Consumer Health Medical Technology Biotechnology Contract Research Nutritional Supplement Media 22 TV Network Radio Online/Digital Information Services Newspaper Book Publishing TV/Internet Access 80+ High Tech Hardware and Office Equipment E-Commerce Business and Technical Consulting Services Semiconductors Software Products and Services Telecommunications and Network Products and Services Covering all employee levels and sector specific roles our surveys capture*: Compensation Position Information: Board membership Reporting level Employee location Geographic responsibility Salary Information: Base pay Guaranteed bonus Allowances Variable pay (actual and target) Long-term incentives Methodology: Career Bands/Levels + Global Grades grouped by job Functions + Disciplines (areas of specialization) Benchmark jobs + scope measures (executive surveys only) * May vary by region and/or employee level. HR Policies and Practices Salary review practices Compensation Starting salaries Variable pay Company cars Guaranteed payments, cash allowances and perquisites Education and training Working hours Business travel and relocation Attraction, retention and termination Length of service awards Sales force policies Benefits Design Practices Retirement: DB, DC or hybrid schemes Healthcare: Medical, dental and vision Wellness: Medical check up Employee Assistance Program Risk Benefit Plans: Death, accident, disability Critical illness Paid Time Off Meal Benefits Flexible Benefits 4 twdataservices.com
Flexible and Insightful Reports and Analyses Delivered Online Our reports provide answers to your questions and needs, whether it s comparing your competitive position to your competitors, or pay levels across, designing company car plans for thousands of employees, leveling roles for benchmarking, or calculating statutory employer costs or those of starting HR operations in a new market. Compensation Create peer groups based on company name or characteristics. Copy your preferred custom peer groups across. Preview the number of companies and cases for your custom analyses. Combine jobs to mirror your own internal job classifications, or when data samples are limited. Add custom percentile(s) to your data views. Search for jobs by keyword and review job descriptions. Age data and customize currencies displayed. View, download and print presentation-ready results. Export your custom selection of jobs and data elements and rename fields using your organization s terminology. TRAINING/PROFESSIONAL DEVELOPMENT Training/professional development policy Policy for training/professional development or continuing education Type of policy: Formally established Discretionary (on a case by case basis) Combination of both Coverage of costs All costs covered, including payment for missed working time All costs covered, excluding payment for missed working time No costs covered and no payment for missed working time Contribution to development/education activities N o of Companies responding: 234 % reporting 86.7 62.1 27.7 10.3 % reporting 82.9 15.0 2.1 HR Policies and Practices Provides granular salary increase budget practices. Supports review and design needs including company car plans, variable pay (sales and non-sales), allowances and perquisites and pay philosophy/positioning. Complements reward information with additional information regarding typical local HR practices including training and development, working hours, overtime and attraction and retention, thus providing you a well-rounded understanding of local HR environments. Benefits Design Practices Comprehensive coverage of a host of benefits topics including retirement, healthcare, death and disability, and wellness. Detailed information to support benefits specialists with plan benchmarking and design needs. Flexible reporting options to satisfy all needs, whether it is high level practice prevalence in the general market place or specific benefit design considerations amongst a peer group. United Kingdom Summary Prevalence DC Retirement Plan 91% DB Retirement Plan 30% Private Medical Insurance 100% Dental 51% Optical 61% Medical check-up 60% Employee Assistance Plan 85% Wellness Program 69% Group Life 85% AD&D 37% Critical Illness 22% Disability 75% Business Travel Accident % Company Car/Transportation 81% Loan Program 30% Childcare 75% Meal benefits 63% Number of companies 61 20 34 41 40 57 46 57 25 15 50 45 54 20 50 42 Total participants Prevalence of benefits 20% 40% 60% 0% 80% 100% DC Retirement Plan 91% DB Retirement Plan 30% Private Medical Insurance 100% Dental 51% Optical 61% Medical check-up 60% Employee Assistance Plan 85% Wellness Program 69% Group Life 85% AD&D 37% Critical Illness 22% Disability 75% Business Travel Accident % Company Car/Transportation 81% Loan Program 30% Childcare 75% Meal benefits 63% Tuition 82% 55 Tuition 82% Flexible Benefits 49% 33 Flexible Benefits 49% Data displayed are for illustrative purposes only. Report formats and pay elements may vary by survey and country to reflect unique local practices. Capabilities 5
Reports Cover More Than 110 Countries Globally and All Industry Sectors Compensation Survey Reports Single Country Multi-Country Albania Algeria Angola* Argentina Australia Austria Azerbaijan Bahrain Belarus Belgium Bosnia- Herzegovina Botswana* Brazil Brunei Bulgaria Cambodia Canada Chile China Colombia Congo (DRC)* Costa Rica Croatia Cyprus Czech Republic Denmark Dominican Republic General Industry General Industry Executive Energy Ecuador Egypt El Salvador Estonia Finland France Georgia Germany Ghana Greece Guatemala Honduras Hong Kong Hungary India Indonesia Iraq Ireland Israel Italy Ivory Coast Japan Jordan Kazakhstan Kenya Korea Kuwait Latvia Financial Services High Tech Media Pharmaceutical and Health Sciences Lebanon Lesotho* Private Equity Retail Single Country Multi-Country Libya Lithuania Luxembourg Macedonia Malawi* Malaysia Mauritius* Mexico Moldova Montenegro Morocco Mozambique* Myanmar Namibia* Netherlands New Zealand Nicaragua Nigeria Norway Oman Pakistan Panama Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russia Saudi Arabia Senegal Serbia Singapore Slovakia Slovenia South Africa Spain Swaziland* Sweden Switzerland Taiwan Tanzania* Thailand Tunisia Turkey Uganda* Ukraine United Arab Emirates United Kingdom United States Uruguay Venezuela Vietnam Zambia* Zimbabwe* General Industry General Industry Executive Energy Financial Services High Tech Media Pharmaceutical and Health Sciences Private Equity Retail Results will be published assuming sufficient participation. *TW-PECS General Industry Survey for Africa. Pulse and bespoke custom surveys are also available upon request. 6 twdataservices.com
Our Consistent Approach Facilitates Analyses Across Countries and Regions Additional Reports Company Car Benefits Reports Employment Terms and Conditions and Benefits Profile Global 50 Remuneration Planning Report Salary Budget Planning Reports Single Country Single Country Multi-Country Multi-Country Albania Lithuania Algeria Luxembourg Angola Macedonia Argentina Malawi Armenia Malaysia Australia Mali Austria Malta Azerbaijan Mauritius Bahrain Mexico Bangladesh Moldova Belarus Montenegro Belgium Morocco Bosnia-Herzegovina Mozambique Botswana Myanmar Brazil Namibia Brunei Netherlands Bulgaria New Zealand Cambodia Nicaragua Cameroon Nigeria Canada Norway Chile Oman China Pakistan Colombia Panama Congo Paraguay Costa Rica Peru Croatia Cyprus Czech Republic Denmark Georgia Germany South Africa Ghana South Korea Greece Spain Guatemala Sri Lanka Honduras Sweden Hong Kong Switzerland Hungary Taiwan Iceland Tanzania India Thailand Indonesia Trinidad and Tobago Iraq Ireland Israel Italy Philippines Poland Portugal Puerto Rico Qatar Romania Russia Dominican Republic Ecuador Egypt El Salvador Saudi Arabia Estonia Senegal Ethiopia Serbia Finland Singapore France Slovakia Slovenia Tunisia Turkey Turkmenistan Uganda Ivory Coast Ukraine Japan United Arab Jordan Emirates Kazakhstan United Kenya Kingdom Korea United States Kuwait Uruguay Laos Venezuela Latvia Vietnam Lebanon Zambia Libya Zimbabwe Company Car Benefits Reports Employment Terms and Conditions and Benefits Profile Global 50 Remuneration Planning Report Salary Budget Planning Reports We also conduct additional country specific surveys not listed here. For more information please contact your regional Data Services Center or Account Manager. Capabilities 7
Regional Contact Information Asia Pacific Manila Email: twapdata.mktg@towerswatson.com Phone: +63 2 902 0777 Fax: +63 2 902 0700 Singapore Email: twapdata.mktg@towerswatson.com Phone: +65 6880 5688 Fax: +65 6880 5699 Europe, Middle East and Africa Brussels Email: customerservice@towerswatson.com Phone: +32 2 8 15 11 Fax: +32 2 5 36 01 London Email: dataservices@towerswatson.com Phone: +44 20 7170 2999 Fax: +44 20 7170 2222 Latin America Miami Email: twladata@towerswatson.com Phone: +1 866 824 5815 (toll free) +1 954 7 1345 (outside the U.S.) Fax: +1 954 430 0345 North America Canada Email: twcadata@towerswatson.com Phone: +1 877 550 4402 (toll free) +1 416 960 2700 (outside Canada) Fax: +1 416 960 7093 United States Email: twusdata@towerswatson.com Phone: +1 800 645 5771 (toll free) Phone: +1 914 289 3200 (outside the U.S. and Canada) Fax: +1 914 289 3201 Towers Watson Data Services Towers Watson Data Services is a leading provider of compensation, benefits and employment practices information to the global employer community. Our databases are recognized worldwide as the most reliable source of current data for compensation planning. Towers Watson Data Services 71 High Holborn London WC1V 6TP T +44 20 7170 2999 F +44 20 7170 2222 dataservices@towerswatson.com www.twdataservices.com About Towers Watson Towers Watson is a leading global professional services company that helps organizations improve performance through effective people, risk and financial management. With more than 14,000 associates around the world, we offer consulting, technology and solutions in the areas of benefits, talent management, rewards, and risk and capital management. The information in this publication is of general interest and guidance. Action should not be taken on the basis of any article without seeking specific advice. To unsubscribe, email: customerservice@towerswatson.com with the publication name as the subject and include your name, title and company address. Copyright 2014 Towers Watson. All rights reserved. TW-EU-2014-37257. June 2014. towerswatson.com /company/towerswatson @towerswatson /towerswatson