DuPont Sustainable Solutions Safety excellence lead to Operational Excellence performance

www.sustainablesolutions.dupont.com DuPont Sustainable Solutions Safety excellence lead to Operational Excellence performance June 23 rd,2016 Geneva Nicolas BROCHERIEUX Account leader & Senior Consultant Copyright 2015 DuPont. The DuPont Oval Logo, DuPont are trademarks or registered trademarks of E. I. du Pont de Nemours and Company or its affiliates. All rights reserved.

Consulting Solutions Applying over 200 years of real-world experience and science-driven innovation to deliver integrated solutions for safety, productivity, and environmental performance improvement OPERATIONAL RISK MANAGEMENT OPERATIONS EXCELLENCE CAPABILITY BUILDING COMMUNICATION & CULTURAL TRANSFORMATION Copyright 2015 DuPont. All rights reserved. 4

Consulting Solutions BUSINESS PROCESSES BUSINESS BENEFITS Sustainable Growth Value Creation Business Sustainability New & improved products Improved share Positive impact to environment and society Operations Excellence Value Extraction Performance Increased productivity Less waste, improved yield Improved return on spending Operational Risk Management Value Protection Compliance & Risk Mitigation Reduced injuries and incidents Improved reputation More secure right to operate Copyright 2015 DuPont. All rights reserved. 5

2. OUR METHODOLOGY DuPont recognises that there are four key components for achieving Safety Excellence A Culture of Anticipation (how risks are understood by people and systematically addressed) B C D Culture of Openness and Collaboration (how people work together and support each other) Operational Discipline (how following the rules is transformed into organisational pride) Integrated Management System (cultural and risk based elements meshing together) Understanding the relative performance of the organisation in relation to these Key Ingredients. This is central to designing an intervention that will bring about sustainable improvement. Copyright 2016 E. I. Du Pont De Nemours And Company. All Rights Reserved. The DuPont Oval Logo and DuPont are Registered Trademarks Or Copyright Trademarks 2015 DuPont. Of DuPont All rights Or reserved. Its Affiliates. 7 7

2. OUR METHODOLOGY A Culture of Anticipation Multiple Fatalities Catastrophic Incident Fatality Major loss incident - public impact Lost time injury Serious Incidents Reportable Injuries Incidents with significant loss First Aid/Incidents with minor loss Incident with no loss Unsafe Acts and Decisions Unsafe Situations created by compromised process controls People Risks & Visible Behaviours Integrity Risks & Management Decisions Man Machine Risks & Hidden Behaviours Process Safety Management has a different risk profile to Behavioural Safety Copyright 2015 DuPont. All rights reserved. 8

2. OUR METHODOLOGY B Building a Safety Culture is a journey External Motivation COMPLIANCE Rules, Procedures, Protocols Internal Motivation COMMITMENT Felt Leadership, Role Modeling, Influencing Engagement INJURY RATES The Cultural Bridge Teams Reactive Safety by natural Instinct. Compliance is the goal. Delegated to safety manager Lack of management involvement Dependent Management commitment. Condition of employment. Fear / Discipline. Rules / Procedures. Supervisor control, emphasis and goals. Value all people. Training. Independent Personal knowledge, commitment & standards. Internalisation. Personal value. Care for self. Practice & habits. Individual recognition. Interdependent Help others conform. Being others keeper. Networking contributor. Care for others. Organizational pride. I follow the rules because I have to I follow the rules because I want to Copyright 2015 DuPont. All rights reserved. 9

2. OUR METHODOLOGY C Operational Discipline Management Standards Operational Discipline (OD) Effective Implementation 70% x 40% = 28% State of Safety Standards State of Implementation State of Operational Effectiveness Copyright 2015 DuPont. All rights reserved. 10

D DuPont Safety excellence elements 12 Cultural foundations elements What are the organizational structures that enable the pursuit of safety excellence? Leadership Management Commitment Policies & Principles Goals, Objectives, & Plans Procedures & Performance Standards What does management do to lead employees to safety excellence? What actions does the organization take on a regular basis to increase safety performance? Structure Line Management Accountability & Responsibility Safety Personnel Integrated Organization Structure Motivation & Awareness Processes & Actions Effective Communication Training & Development Incident Investigation Observations & Audits Copyright 2015 DuPont. All rights reserved. 11

D DuPont Integrated Management system 22 Elements of safety for achieving Safety excellence Cultural Elements Risk Based Elements Leadership Structure Process & Actions Facilities Personnel Technology Copyright 2015 DuPont. All rights reserved. 12

Du Pont Safety leading practices Job Cycle Check A Job Cycle Check (JCC) is a cooperative, supervisor-employee analysis of the employee s performance on some part of a job or task. JCC Benefits JCC Planning Helps to determine whether Procedures are current and complete. Employees know procedures. Employees are following procedures as they perform jobs. All aspects of the job have been included in the current procedure. Training is effective. Identify jobs and people to check. Make a formal plan for conducting JCCs. Keep records for each employee. Do one JCC with each employee quarterly. Review JCC records annually. Job Cycle Checks allow you to determine inconsistencies in your standard procedures and training so that you can prevent injuries! Copyright 2015 DuPont. All rights reserved. 14