Quality Management of Software and Systems

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Quality Management of Software and Systems Processes and QM Prof. Dr. Liggesmeyer, 1 Contents Rational Unified Process (RUP) Extreme Programming (XP) Processes Prof. Dr. Liggesmeyer, 2

Starting point: V-Model 97 Broadened guideline for performing IT-projects Generally binding for IT-projects in public and military domains Increasingly applied in business, partially in SMBs, too 07/1997: update and release of V-Model 97 No further development since that time V-Model 97 is not state of the art in all fields Configuration Management Quality Assurance System Development Project Management Procedures Methods Tool Requirements Prof. Dr. Liggesmeyer, 3 Starting point: V-Model 97 Prof. Dr. Liggesmeyer, 4

Goals of development Enhance support for adaptability, practicability, scalability, changeability and expandability of V-Model Consider state of the art and adapt actual regulations and standards Expand application range with respect to consider the whole system lifecycle in scope of development projects Introduce a process of organizational improvements for process models Prof. Dr. Liggesmeyer, 5 Process model and objectives is a process model Development model for the customer Development model for the contractor Quality model for companies Objectives of the Minimizing project risks Quality improvement and quality guarantees Budget containment for the whole project and system life-cycle Communication improvements between all participants Prof. Dr. Liggesmeyer, 6

Process modules as modular elements The V-Model is composed of modular blocks, so called process modules Process module Contains subordinate activities Contains subordinate products Activity edits Product responsible Has dependencies to other Role A process module encapsulates roles, products and activities is a unit, which can be independently used is a unit, which can be updated or extended independently Prof. Dr. Liggesmeyer, 7 Model element dependencies Product Group Activity Group Produkt Aktivität Role responsible Product creates Activity Role collaborate Role Subject Subject Subject edit Step Prof. Step Dr. Liggesmeyer, 8

Project Execution Strategies and Decision Points Process components, products and activities do NOT constrain or suggest any order of execution A strategy for project operation defines the sequence in which the project-progress-levels have to be reached A decision-point defines a date, which is determined by the project plan, at which a progress-decision (GO/NOGO) will be made Defines a set of products, which have to be completed at the decision-point such that the progress-decision can be made Strategy for project operation defines sequence for Decisionpoint needs Product [in state completed ] Prof. Dr. Liggesmeyer, 9 Philosophy - Goal and result oriented approach Products take center stage, they are the project results Strategies for project operation and decision-points define the sequence of product completion and thus the elementary structure of the project s progress Detailed planning and controlling will be performed based on development and completion of products Exactly one role is responsible for each product, which correlates to one person which is assigned to that role in a specific project Quality of products is checkable via defined requirements for products and explicit descriptions of dependencies of products Prof. Dr. Liggesmeyer, 10

Types of projects and tailoring Choice of project type Choice of process modules which will be used (products, activities, roles) Choice of strategies for project operation including decision points Project types Decision-points & Strategies for project operation Map of process modules with V-Model core System development project of a principal System development project of an agent Development of an organization-specific process model Prof. Dr. Liggesmeyer, 11 Project Execution Strategy for Client Tailoring delivers Strategy for project operation Process modules (if necessary supplemented) Process modules define the projects activities and products The strategy of project operation has to be concretely instantiated for a specific project Prof. Dr. Liggesmeyer, 12

Project Execution Strategy for Contractor Delivery:P System-Spezification (Pflichtenheft):P System-Architecture:P SW-Architecture:P HW-Architecture:P System:P SW-Units:P HW-Units:P Prof. Dr. Liggesmeyer, 13 Interface between Client and Contractor Ausschreibung V-Modell Projekt des Auftraggebers Angebot Vertrag Vertragszusatz Projektstatusbericht Lieferung Abnahmeerklärung V-Modell Projekt des Auftragnehmers Projektabschlussbericht Prof. Dr. Liggesmeyer, 14

Project Execution Strategy Organization Specific Model Model Evaluation:P Organization specific Model:P Improvement concepts:p Prof. Dr. Liggesmeyer, 15 Decision Points Prof. Dr. Liggesmeyer, 16

Document Size Prof. Dr. Liggesmeyer, 17 Availability V-Model Hardcopy, PDF, Word und HTML, (XML) Training material Tutorial Example Projects Product Templates (RTF) Editor: Open Source Tool for editing and enhancing V- Model XT Project wizard: Open Source Tool for Tailoring of Open Source: http://now-portal.c-lab.de/projects/foureveredit/ Binary: http://www.v-modell-xt.de Prof. Dr. Liggesmeyer, 18

For more information visit http://www.v-modell-xt.de Prof. Dr. Liggesmeyer, 19 Rational Unified Process (RUP) Software development process Customizable and expansible framework Language used is UML Use-Case driven Use-cases are the starting point and the base for the development Architecture centered The System is divided in components und subsystems through the architecture Iterative and incremental process Segmentation in smaller projects Iterations are steps within the workflow Increments are extensions and improvements of the product Prof. Dr. Liggesmeyer, 20

Rational Unified Process (RUP) Overview Development consists of multiple cycles Each cycle finishes with a product release, i.e. after each cycle a product is delivered to the customer Each cycle consists of four phases Inception Major Milestones Elaboration Inception Elaboration Construction Transition Construction Transition time Each of these phases in divided in nine workflows Prof. Dr. Liggesmeyer, 21 Rational Unified Process (RUP) Best Practices Iterative development Requirements management Architectural centered development Visual modeling (with UML) Quality assurance Change management (configuration management) The Best Practices are the design principles for RUP and can be found within the workflows Prof. Dr. Liggesmeyer, 22

Rational Unified Process (RUP) Inception Phase - Conceptualization Formulation of the product idea, the vision Specification of essential business use cases Definition of project size Prediction of costs and risks Simplified cost estimate Life Cycle Objective Milestone Prof. Dr. Liggesmeyer, 23 Rational Unified Process (RUP) Elaboration Phase Analysis/Design Specification of product features Architectural design Scheduling of necessary activities and resources Life Cycle Architecture Milestone Prof. Dr. Liggesmeyer, 24

Rational Unified Process (RUP) Construction phase - Implementation Product creation Development of the architecture Result: finished product Initial Operational Capability Milestone Prof. Dr. Liggesmeyer, 25 Rational Unified Process (RUP) Transition phase Market release Product release to the customers Examination of quality level Delivery, training, service support, maintenance Release Milestone Prof. Dr. Liggesmeyer, 26

Rational Unified Process (RUP) Process structure Prof. Dr. Liggesmeyer, 27 Rational Unified Process (RUP) Process structure Each phase consists of at least one iteration Each iteration is composed of workflows Workflow elements are roles ( Workers ), activities, and artifacts Worker: who Artifact: what Activities: how Workflows: when Thus, it is specified who does what, when and how for the whole process Prof. Dr. Liggesmeyer, 28

Rational Unified Process (RUP) Persons and Workers Prof. Dr. Liggesmeyer, 29 Rational Unified Process (RUP) Workflows For each workflow, starting from business modeling, the implementation, up to the project management, RUP provides tool supported procedures Prof. Dr. Liggesmeyer, 30

Rational Unified Process (RUP) Use-case based User interacts with system, system executes a series of activities A use-case is the description of an interaction and specifies the functional requirements the users have Initiated through an actor and consists of several activities A set of use-cases specifies the requirements for the whole system Use-cases are modeled using UML Use-cases are the basis for all subsequent parts of RUP «uses» payment checking choose drink «uses» Prof. Dr. Liggesmeyer, 31 Rational Unified Process (RUP) Architecture centered The architecture structures the system, using components and subsystems Provides views for the static and dynamic system aspects Logical view Implementation view Process view Allocation view Use-case view Affected by Important use-cases (functional requirements) Platform (OS, ) Reusable components (Frameworks, ) Existing applications (Integration of Legacy Systems, ) Non-functional requirements (Performance, reliability, ) The most important use-cases constitute subsystems, classes, or components Prof. Dr. Liggesmeyer, 32

Rational Unified Process (RUP) Iterative and incremental Project is splitted in several mini projects Each mini project is an iteration Iterations are steps within the workflows Each iteration leads to a product growth Each phase consists of at least one iteration Prof. Dr. Liggesmeyer, 33 Rational Unified Process (RUP) Adaptable Framework Realizing RUP is very complex > 30 roles > 130 activities > 100 result types (artifact types) But RUP can be adapted to a company s or project s needs Workflows can be shortened or left out, if they are not required Prof. Dr. Liggesmeyer, 34

Extreme Programming (XP) Prof. Dr. Liggesmeyer, 35 Extreme Programming (XP) Prof. Dr. Liggesmeyer, 36

Extreme Programming (XP) Small projects (approx. 10 collaborators) Unstable or unknown requirements Contributory customers Strong focus on the customer Strong focus on quality Danger of leading to chaos (legitimating ad-hoc working procedures) Prof. Dr. Liggesmeyer, 37 Processes large SEI-Assessment ISO 9001 SPICE classic phase model Prototyping? small extreme Programming stable requirements known requirements customer interface unstable requirements unknown requirements customer involvement Prof. Dr. Liggesmeyer, 38

Processes Prediction Assessments will play a major role in large companies The DIN ISO 9001 certificate will be considered necessary, but not sufficient Waterfall models will remain Waterfall models will be supported by prototyping, to deal with unclear requirements Extreme Programming can be used for small projects, if the customer is willing to collaborate and if certain documents are not necessary Prof. Dr. Liggesmeyer, 39