Article 19 - Grievance Procedure

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Article 19 - Grievance Procedure A. In the event of a grievance arising over the interpretation or application of this Agreement or in the event of disciplinary action, not involving loss of pay, the following procedure shall be followed: 1. The aggrieved employee will first present the complaint to his supervisor for discussion and possible solution. During this discussion, the employee will may be represented by his shop steward or Local Business Representative. It is understood and agreed that decisions made at the first step of the grievance procedure by the supervisor, employee and/or his representative shall not constitute a precedent of any kind unless otherwise agreed to by the Union and the Company. 2. If the complaint cannot be resolved through a discussion, the grievance shall be reduced to writing by the employee or his representative, signed by the employee or his representative, and presented to his supervisor within fifteen (15) ten (10) calendar days after the date of the aforementioned discussion. employee or his representative reasonably would have knowledge of the incident upon which the grievance is based. 3. The grievance will be answered in writing by the supervisor, who will send a copy to the grievant, the shop steward and the Union Representative, within ten (10) calendar days after he receives the written grievance. 4. If the decision of the supervisor is not satisfactory, the employee or his Union Representative may appeal the grievance to the Company designee, provided such appeal is presented in writing within fifteen (15) ten (10) calendar days after the written decision of the supervisor has been presented to the grievant, the shop steward, and the Union Representative. 5. The Company designee will answer the grievance(s) in writing to the Local Business Representative within ten (10) calendar days following the receipt of the written appeal. 6. Within fifteen (15) calendar days after the receipt of the written decision of the Company designee, if the decision is not satisfactory to the employee and his Union Representative, the Union may appeal such grievance to the System Board of Adjustment by serving a written notice upon the Company directed to the Vice President of Maintenance or his designee at the Company's office of its intention to do so. The System Board shall render a decision no later than fifteen (15) calendar days after it has heard the case. If the System Board deadlocks, the case may be appealed to arbitration by the Union. 19-1 Grievance Procedure

B. Discharge and Disciplinary Procedure: 1. In the event an employee is suspended pending investigation and is subsequently found innocent of the charges, he will be paid for such lost time from work, including all applicable overtime the employee would have been eligible to work. 2. In those instances where the Company discharges or disciplines a nonprobationary employee to the extent of loss of pay, such disciplinary action will not be imposed until a fact/finding meeting is held between the employee's supervisor, the employee, and his Local Business Agent or designee. steward. Nothing shall preclude the Company's right to suspend any employee without loss of pay pending such meeting. The purpose of such meeting is to interview pertinent witnesses, establish pertinent facts and determine any possible solution, it being understood and agreed that decisions at such level shall not constitute a precedent. The Company representative involved will, within ten (10) calendar days after such meeting, render a decision in writing to the employee, unless further investigation is required, in which case the Company will notify the affected employee and the Union of the reasons for the delay. 3. If the decision of the Company's representative is not acceptable to the Union, the decision may be appealed by the Union to the System Board of Adjustment within fourteen (14) calendar days after receipt, by serving written notice to the Vice President of Maintenance at the Company's Administrative Office of its intention to do so. 4. The System Board of Adjustment shall be composed of two members designated by the Company and two members designated by the Union. The Board shall meet at Houston, unless another city is mutually agreed to. The Board shall meet as needed. In the case of a discharge or a suspension resulting in five (5) or more days of lost pay, the Board of Adjustment shall convene within thirty (30) calendar days of the date the discharge or suspension is appealed to the System Board of Adjustment. In the case of a discharge, the Board of Adjustment shall convene at the station where the discharged employee worked unless another city is mutually agreed to. All System Board decisions shall be made within fifteen (15) calendar days of the Board hearing the case. 5. The System Board shall only be empowered to make a finding or decision with respect to any non-probationary employee covered by this Agreement who is terminated or disciplined to the extent of loss of pay by the Company, and such finding or decision shall be final and binding upon the Teamsters - Airline 19-2 Grievance Procedure

Division, the Company and the individual employee or employees to such dispute. 6. If the Board deadlocks, the Union may appeal the case to arbitration. 7. In the event the Union appeals the disciplinary action to arbitration the Company and the Union shall attempt to agree on a mutually acceptable impartial arbitrator. If the parties are unable to agree on an arbitrator they shall select an arbitrator as provided in Article 20, Board of Arbitration. C. Employees of the Company who are on duty and are called as witnesses to any of the aforementioned grievance fact finding meetings, System Board hearings and/or discussions, will suffer no loss of pay. The number of witnesses summoned at any one time shall not be greater than the number that can be spared from the operation without interference with the services of the Company. Any employee who is summoned to serve as a witness during the day hours and works graveyard shift and is retained beyond 12 noon will not be required to work his next regularly scheduled shift, so long as the commencement of such shift is on the day of the grievance fact finding meeting, System Board hearing and/or discussion. Such employee shall be paid for his next regularly scheduled shift for that day by the Company. An employee who is summoned to serve as a witness during the day hours and works swing shift and is retained beyond 12 noon will not be required to work his shift the day of the fact finding meeting, System Board hearing and/or discussion, however, such employee shall be paid for his regularly scheduled shift for that day by the Company. D. All time limits will be complied with by the Company, the employee(s), and the Union. If the Company does not comply with the time limits, the grievance will be deemed automatically appealed to the next step. will be remedy sought. E. The Company recognizes the right of the Union to file a group grievance when the issue is common and identical to those employees in the group. F. In the event of permanent change of the parties responsible for answering grievances at any step of this grievance procedure, the Company will notify the Union as soon as possible. G. The time limits set forth in this Article may be extended by mutual agreement of the parties reduced to writing. H. The Union, or its representative, and the Grievant shall have access to the Grievant's personnel file for review in any discipline or discharge case. The Union shall be entitled to copies of any documents from the file that it may determine are needed. 19-3 Grievance Procedure

I. Both parties shall agree to a discovery process and shall be compelled to disclose, to each other, all data/documents and the names of the witnesses to be presented no later than ten (10) calendar days prior to the actual date of then System Board of Adjustment. Any data/documents or witnesses obtained by either party within ten (10) calendar days of the System Board will be disclosed as soon as possible but in all cases no less than forty-eight (48) hours prior to the actual System board of Adjustment. The party receiving the late document or witness has the option to postpone the hearing in light of the new document or witness. 19-4 Grievance Procedure

19-5 Grievance Procedure