Experience Matters 6 SoftServe Solutions and Services 8 Client Testimonials 13 1
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Experience Matters SoftServe is a leading technology solutions company specializing in software development and consultancy services. Since 1993 we ve been partnering with organizations from start-ups to large enterprises to help them accelerate growth and innovation, transform operational efficiency, and deliver new products to market. To achieve this we ve built a strong team of the brightest, most inquiring minds in the industry, and we form close, collaborative relationships with our clients so we can really understand their needs and deliver intuitive software that exceeds their expectations and drives their success. Our experience stretches from Big Data/Analytics, Cloud, Security, and UX Design to the Internet of Things, Digital Health, and Digital Transformation, we have offices across the globe and development centers across Eastern Europe. Global Presence 29 Offices in Europe and USA 12 Countries With our clients Awards ISO 27001:2013 Best Employer in Ukraine AON Hewitt and AXES name SoftServe as Ukraine s Best Employer. Standard Soft: short form of software. It s what we do. Delivering outstanding experiences for our clients and their customers through software that answers their needs. We do this by hiring the brightest, most enquiring and creative minds. Serve: active form of service. We have a primary objective: to serve our clients in a way that drives their success. When we do this everything else takes care of itself. We invest up front to understand our clients goals, and build a trusting relationship as we go. We deliver a premium client experience every time and measure our success by our clients success. Global Outsourcing Leader SoftServe named as Leader in IAOP s Global Outsourcing 100 list. Security Solution of the Year Our security solution won the European IT & Software Excellence Award. Foundation 1993 Over 20 years Delivering Innovation 4 5
Technology Focus Technology and software applications are driving evolution on an individual, cultural, and social level. As software becomes integral to the way we live, the boundary between our tools and intuition will vanish, but people will always be in control. At SoftServe we are driving this evolution. Digital Health IoT Security Big Data Quality Assurance UX Design your experience our experience user experience Data Science DevOps Software Architecture experience matters 6 7
SoftServe Solutions and Services Digital Health Security Our healthcare IT specialists understand the unique healthcare environment and how innovative technical solutions fit into a secure, scalable, regulatory compliant ecosystem supporting quality patient care. Based on our expertise in security solutions, architecture, design, development, testing, and independent evaluation, we offer a comprehensive set of security implementation and consulting services to help prevent and manage cyber-attacks from a variety of sources. Internet of Things We provide ready-made identification and miniaturization solutions, as well as IoT research services, to help organizations maximize the reliability and responsiveness of their infrastructure and networks, connect equipment and assets, and automate business processes. Big Data We help organizations of all kinds find new opportunities and deep insight from the mountains of data generated by processes (e.g. machines, social networks, and smart devices) embedded in daily life. Quality Assurance Striving to help businesses build the highest quality products, we provide full scale quality assurance and testing services, specialized services, advisory services, and professional training to increase software quality and lower the total cost of ownership. UX Design Our User Experience Design service helps organizations design highly functional, yet visually appealing web, mobile, or desktop applications as well as build UX for prototypes under development. Data Science By applying recent state-of-the-art approaches and techniques in Artificial Intelligence and Machine Learning, our Data Science solutions enable near-human level understanding of the data, and help organizations stand out from the competition by minimizing risks when making business-critical decisions. DevOps Our DevOps services help organizations accelerate the software development process, speed up time-to-market, and increase flexibility, responsiveness, and productivity, while optimizing the cost of development and test processes. Reliable Release Management and Continuous Delivery Process enable predictive solutions for Cloud or private datacenters to be developed that are responsive to the changing needs of businesses. Software Architecture Our team of SEI certified architects bring years of expertise in multiple technology domains including SaaS/Cloud, Data Warehousing, Big Data, Mobility, Service Oriented Architecture, B2B Integration, and Test Automation, to design solutions which transform business. 8 9
Global talent Customer experience Technical expertise Intuitive software Left brain Robust engineering Listening Thinking IQ Experience Local delivery User experience Creative genius Service delivery Right brain Artistic flair Understanding Doing EQ Innovation 10 11
Client Testimonials The support that SoftServe offered me was probably the most beneficial thing for me achieving the goals that I had. Outsourcing in general is different with SoftServe. Director of Engineering, Cloudera We ve worked with a number of outsourcers, and we ve really found that working with SoftServe has a number of benefits that we couldn t really get out of our other outsourced options. Senior Director for Professional Services, Zilliant SoftServe has given us some abilities to respond to our customers in ways that we couldn t do by ourselves. It s been very pleasant to work with them. They have great skills, great talent... SoftServe is an ongoing strategy for our company. Strategic Services Manager, Henry Schein Practice Solutions We needed a sophisticated and innovative team who could meet the challenge of developing both hardware and software for this complex project, and SoftServe fully exceeded our expectations. Head of Marketing Heating and Cooling Systems, Panasonic Appliance Air-conditioning Europe SoftServe delivered a solution that exceeded our expectations and allowed us to achieve our business goals. SoftServe proved its professionalism, ability to meet deadlines and high level of technical competence, and was even able to explain complex solutions to layman. Global Programs Manager, Engage Global Solutions 12 13
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Employee Success Attracting, developing, and keeping the best talent We hire, educate, and motivate the brightest and the best talent the most curious, appreciative, original, and creative minds. People who want to solve the most challenging problems, but who also like, and are good with people. And because we want all of our employees to build successful careers, we established SoftServe University in 2006 to provide IT, language, and management skills, training, and certification. In addition to training for existing employees, SoftServe University provides extensive 3 month training courses for 500 recent graduates each year, around 70% of whom are subsequently hired by SoftServe. Corporate Social Responsibility Experience the SoftServe Difference Experience matters is a strong part of our company values, culture, and character, and fundamental to our belief that we have a responsibility to make a difference by giving something back to our local communities and to the wider world. Our initiatives range from our Open Eyes charity, which raises funds for hospitals, orphanages, and rehabilitation centers, to a Go Green program to encourage environmentally friendly behavior throughout all of our offices. SoftServe is also a joint founder and active member of Lviv Business School, IT Ukraine Association, and Lviv IT Cluster. 16 17
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USA HQ Toll Free: 866-687-3588 Tel: +1-512-516-8880 Ukraine HQ Tel: +380-32-240-9090 20 Bulgaria Tel: +359-2-902-3760 Germany Tel: +49-69-2602-5857 Netherlands Tel: +31-20-262-33-23 Poland Tel: +48-71-382-2800 UK Tel: +44-207-544-8414 info@softserveinc.com www. softserveinc.com