Job Description Job Title: Web Programmer/SharePoint Administrator Reports to: Director, Information Operations FLSA Status: Exempt Level: 214 Job Summary: The Web Programmer/SharePoint Administrator provides essential support to Information Technology Services' mission and customers by analyzing, designing, implementing and supporting internally developed, commercial, and open source applications and infrastructure. This is a professional level role that under general supervision, works closely with client departments to configure and maintain SharePoint site collections, document libraries, lists, and site pages. This position is responsible for the technical planning, development and maintenance of the College Web site(s) and related services while ensuring high standards of performance and user accessibility to the site. Responsible for website programming, usability analysis, testing deployment, SharePoint administration and prioritizing and developing content that is integrated with College goals and ongoing operations. Must possess a solid understanding of W3C Web Content Accessibility Guidelines (WCAG) and ensure ADA compliance of website. NOTE: Job descriptions and essential functions are subject to change due to advances in technology, utilization of work force, and other factors which may impact the College s need to modify position requirements. Essential Duties and Responsibilities: The following listing of essential job duties indicates the general nature and level of work required in this job. This is not designed to be a comprehensive listing of all the activities, duties, or responsibilities that may be required in this job. Individuals assigned to this job may be asked to perform other duties as required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of the job. Applicants may be asked to demonstrate any or all of the following duties: 1. Responsible for maintaining College Web site(s) and serves as the primary contact between the campus and ITS for technical support. 2. Coordinates technical implementation and support of Web site(s) and services with Communications and Marketing as well as all the other areas at the college. 3. Works with Communications and Marketing to develop guidelines and standards to ensure ADA compliance of the college website. 4. Works with client departments to configure and maintain SharePoint site collections, document libraries, lists, and site pages. In addition, performs SharePoint development, customization and integration efforts for enterprise solutions involving departmental collaboration sites, employee portals, enterprise search, forms workflow, and business intelligence reporting. Job Description (2017) Page 1 of 5
5. Develops and updates overall technical architecture working with Communications and Marketing, including stylesheets, templates, and forms for the Web using current software tools. 6. Creates clean code that adheres to security and web standards. 7. Utilizes SQL Developer to code, interpret and execute SQL reports & queries. 8. Promotes user adoption through user and site manager SharePoint training, consultation, and support of existing functionality. 9. Configures, maintains and optimizes operating system and web server software including Unix and Portal administration. 10. Works with network systems administration to maintain current full backup and mirror of SCF Web site for redundancy and disaster recovery purposes; maintains security patches and updates on all web applications, web server software and related database software. 11. Tracks and analyzes usage of Web site(s) and Web portal recommending necessary programming changes; manages transfer of files and memory allocation for Web site on the server; creates automatic system of data and content storage on Web site. 12. Uses design and development programs and software including but not limited to ASP, PHP, ColdFusion, Java/Groovy, SQL, C#, VB.NET including Windows Services, JavaScript, Omni Update, JQuery, CSS, XML, HTML, Photoshop, and WordPress. 13. Provides technical support functions of the College Web site s Content Management System. 14. Works with content owners to ensure the integrity of the information provided on all intranet and public facing web sites. 15. Performs other duties as assigned. Job Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Baccalaureate degree in Computer Science or related field from an accredited institution and five (5) years of experience; or equivalent combination of education and related work experience. At least two years of experience in SharePoint Online technical support and administration including site collection creation. Supervisory Experience: One to two years of supervisory experience, with responsibility for scheduling and assigning work, training new employees, and assisting others with problems, is required. Experience serving as a technical lead or project leader. Language Ability: Job Description (2017) Page 2 of 5
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Math Ability: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to apply concepts of basic algebra and geometry. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram/chart, or schedule form. Computer Skills: To perform this job successfully, an individual should have basic knowledge of the Office365 suite of products. Must become efficient with current college database software and other college required software within one month of hire. Strong knowledge of multiple languages and software used for Web development such as ASP, PHP, ColdFusion, Java/Groovy, SQL, C#, VB.NET including Windows Services, JavaScript, JQuery, CSS, XML, HTML, Photoshop, and WordPress or similar blog software; LAMP (Linux, Apache, MySQL, PHP). Work-place experience with Microsoft applications (e.g. Office365, SharePoint Online), Ellucian Banner, Argos, Portals, Dynamic Forms, CMS website controls. Working knowledge of database table structure and entity relationships. Strong experience using RDBMS (e.g. MySQL, Oracle) and a Version Control System (e.g. SVN, ). Have the ability to optimize images for the web. Mobile Application Development (Android & ios). Knowledge of Ellucian Mobile a plus. Certificates and Licenses: None required for position. Responsibility for People and Property: This position is responsible for the oversight of the College Web servers, numerous software programs and Content Management System. Responsibility for Communication: Internal Contacts: Regular contact with all levels of SCF administration, faculty and staff. External Contacts: Regular contact with CMS provider and vendors as necessary for custom Web applications and technical support. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Job Description (2017) Page 3 of 5
The noise level in the work environment is usually moderate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use manual dexterity and speak or hear. The employee is frequently required to sit for extended periods of time. The employee is occasionally required to stand, walk, and lift and/or move up to 10 pounds. Specific vision abilities required include close vision, distance vision, identification and discernment of colors, peripheral vision, depth perception and the ability to focus. General Performance Standards and Expectations: In addition to satisfactory performance on all of the essential job duties and responsibilities for this job, all employees must fulfill the following basic performance expectations: 1. Mission and Goals: Each employee is expected to know the College s mission and goals. 2. Service Excellence: ALL employees will strive to provide outstanding service excellence to everyone they serve including students, the community, and fellow employees in accordance with Pride in Excellence standards as listed: RESPECTFUL Act in a courteous manner Actively listen to gain full understanding Demonstrate awareness of everything speaks Show empathy and caring RESPONSIVE Approach people in an inviting and pleasing manner Take ownership of actions and decisions Plan, anticipate, and be forward thinking Answer and return phone calls and emails Use proper communication etiquette Banish the phrase not my job Provide assistance to all inquiries and follow through ACCURATE Do it right the first time Be knowledgeable of product and how it interfaces with others Ask probing questions Use resources effectively and efficiently COLLABORATIVE Participate in teams Develop team skill sets Learn available resources to be responsive to your constituents Develop internal and/or external connections Job Description (2017) Page 4 of 5
3. Grooming and Appearance: employees are expected to maintain a neat and professional image at all times. When issued, College personnel must wear uniforms, and maintain a neat, clean, and well-groomed appearance. 4. Safety Awareness: employees are expected to work diligently to maintain safe and healthful working conditions, and to adhere to proper operating practices and procedures designed to prevent injuries. Employees are required to wear personal protective equipment as provided. 5. Attendance Standards: employees are expected to attend their work assignments and schedules at all times, in accordance with College Rules and Procedures. 6. Training: employees are expected to attend College-provided training sessions and meetings when deemed necessary. 7. Continuous Improvement: employees are expected to give attention to continuous assessment and improvement of the position s assigned set of duties and responsibilities. Approvals: This job description has been reviewed and approved by the leaders whose signatures appear below. Title Signature Date Preparing Manager Department Budget Manager Area Vice President Director of Human Resources Job Description (2017) Page 5 of 5