Goods Not For Resale (GNFR) Invoice Inquiry Guide Viewing Payments, Remittance Advice, Invoices, Receipts and Purchase Orders 2017

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P a g e 1 Goods Not For Resale (GNFR) Invoice Inquiry Guide Viewing Payments, Remittance Advice, Invoices, Receipts and Purchase Orders 2017 John Lewis Waitrose

P a g e 2 Contents View Payments And Remittance Advices View Invoices View Receipts View Purchase Orders 3 5 9 11 What are the benefits of managing your account via isupplier? Using JLP isupplier you can download copy Remittance Advices, find out scheduled payment dates, check the status of your invoices and more. JLP isupplier is a user-friendly tool to quickly find out everything you need to know about your invoices, payments and orders.

P a g e 3 View Payments And Remittance Advice dvices Log in at http://jlpsuppliers.com Select JLP isp GNFR Inquiry Click on the Invoices & Payments tab Click on View Payments You can search for Payments using: Payment Reference, Invoice Number, PO Number etc criteria. Alternatively click Go without criteria to view all payments You can also use the Oracle wildcard % in any search field if you do not know the full details you wish to search for. (E.g searching for invoice number %1234% will search for all invoices containing 1234) Once you ve searched for a payment, you can download a PDF of the Remittance Advice directly from JLP isupplier by clicking View Remittance

You can also click on the Payment Reference number and this will show you all invoices paid within that payment reference P a g e 4

P a g e 5 View Invoices Log in at http://jlpsuppliers.com Select JLP isp GNFR Inquiry Click on the Invoices & Payments tab then click View Invoices You can search for Invoices using Invoice Number, PO Number, Payment Number etc criteria. Alternatively click Go without criteria to view all Invoices You can also use the Oracle wildcard % in any search field if you do not know the full details you wish to search for. (E.g searching for invoice number %1234% will search for all invoices containing 1234)

P a g e 6 When you ve found your Invoice, you can click the invoice number to display more detail (as seen below) Section 1 - General Section Invoice Date - The date on the invoice Status & Status Descriptions: s: o Approved - Invoice approved and scheduled for payment This means that the invoice has been received by JLP, processed and approved for payment. No action is required and the invoice will be paid in line with the scheduled payment date o Ready for Import - Invoice submitted and awaiting processing. This means the invoice has been submitted to JLP and is waiting to be processed. Once the invoice has been processed, the status will be updated appropriately. o In Process - Invoice submitted and being processed This means that the invoice has been received by JLP and is currently in process. Once the invoice has been processed, the status will be updated as appropriate

P a g e 7 o Cancelled - The invoice has been received by JLP but has been cancelled following processing. This may be due to a number of reasons, including duplicate invoice number or a requirement to re-enter the invoice into a different JLP Operating Unit o Blank - Whenever an invoice has a blank status, it should also have a Scheduled Payment Date or Excluded from Import. This indicates that the invoice has been received by JLP but has been returned to your organisation. The JLP Financial Processing team will indicate in the Invoice Number field, why an invoice has been returned to your organisation (a separate email will also be issued to inform you of the rejection). On Hold - This indicates that an invoice has been placed on hold within JLP. This will either be because of a Price Hold or Quantity Hold. Wherever an invoice is On Hold, you will be able to click on the hold reason to view details of the hold, e.g Invoice Details vs. Purchase Order or Invoice Details vs. Receipted Details Section 2 - Invoice Summary Item and Tax - The total amount of the invoice lines Withholding Tax - If you are a part of the CIS scheme, the Withholding Tax will be advised here Total - The total cost of the invoice including the item and delivery cost Section 3 - Payment Information Paid - The amount JLP has paid

P a g e 8 Discount Taken - The amount of early settlement discount taken on this invoice Due - The remaining amount JLP is due to pay Status - Paid / Partially Paid / Not Paid Payment Date - This is the date the invoice is scheduled to be paid Payment Reference - Where an invoice has been paid, the payment reference will be shown. The same number will appear on the remittance advice Section 4 - Details Information Invoice Lines - This shows the details of each invoice line and their current status Scheduled Payment - This shows the invoice payment status and the scheduled date Hold Reasons - Wherever an invoice is on hold, you will be able to view the details of the hold (E.g Invoice Details vs Purchase Order or Invoice Details vs Receipted Details). This will also show whether it has been released

P a g e 9 View Receipts How to View Receipts When goods or services are received, they are Receipted onto the system. An invoice is then matched to both the Purchase Order and Receipt. Payment is scheduled only if the invoice matches with both the Purchase Order and the Receipt. JLP isupplier allows you to view Receipts which, in turn, will assist you with why invoices have not been paid. Log in at http://jlpsuppliers.com Select JLP isp GNFR Inquiry Click on the Receipts tab You can search for Receipts using Receipt Number, PO Number, Shipment Number etc criteria. Alternatively click Go without criteria to view all receipts You can also use the Oracle wildcard % in any search field if you do not know the full details you wish to search for. (E.g searching for Receipt Number %1234% will search for all delivery notes containing 1234)

P a g e 10 Once you ve searched for your Receipt, you will be presented with a list of results: To view Receipt detail, click on the relevant Receipt Number

P a g e 11 View Purchase Orders Log in at http://jlpsuppliers.com Select JLP isp GNFR Inquiry Click on the Orders tab All Orders will appear in front of you. You can also use the Advanced Search button to search for a PO using other criteria You can view Purchase Order detail by clicking the PO number Section 1 - Order Information

P a g e 12 Total - The total amount of the PO Supplier - Your organisation name Supplier Site - Your site number (some suppliers have more than one site) Address - Your organisation s address Order Date - The date the order was raised Status - PO Statuses: o Open - The Purchase Order is open for Receipts and Invoices o Closed - The Purchase Order has been closed although Invoices can still be processed o Closed for Invoicing - The Purchase Order has been closed for invoicing, although invoices can still be processed against it o Closed for Receiving- The Purchase Order has been closed for receiving, although invoices can still be processed against it o Finally Closed - The Purchase Order has been final closed and cannot be received, invoiced or amended o Cancelled - The Purchase Order has been cancelled, invoices can be processed for the quantity not cancelled Operating Unit The Operating Unit displays the area of the Partnership responsible for the Purchase Order, Invoice or Receipt.

P a g e 13 TERMS & CONDITIONS SECTION Payment Terms - The payment term agreed between your organisation and John Lewis Partnership Ship-To Address: o Address - The JLP address of the Branch or Distribution Centre the goods or services are delivered to Bill-To Address: o Address - JLP s billing address Section 2 - Summary Total - The total amount of the Purchase Order Received - Net amount of received goods Invoiced - Net amount of invoices Payment Status - Paid / Not Paid / Partially Paid Section 3 - PO Details Line - The PO line number Description - Description of the item Qty - The Qty on the PO line (if the Price = 1 then the Qty represents the Net amount of the Purchase Order Line)

P a g e 14 Price - Price per unit (if the Price = 1 then the Qty represents the Net amount of the Purchase Order Line) Amount - The net amount for the PO line(s) Status - PO Line Statuses: o Open - The Purchase Order line is open for Receipts and Invoices o Closed - The Purchase Order line has been closed although Invoices can still be processed o Closed for Invoicing - The Purchase Order line has been closed for invoicing, although invoices can still be processed against it o Closed for Receiving- The Purchase Order line has been closed for receiving, although invoices can still be processed against it o Finally Closed - The Purchase Order line has been final closed and cannot be received, invoiced or amended o Cancelled - The Purchase Order line has been cancelled, invoices can be processed for the quantity not cancelled