Greater Dayton Premier Management 400 Wayne Avenue Dayton OH 45410 Human Resources Memorandum No. 17.20 Notice of Job Vacancy GDPM does not and shall not discriminate on the basis of race, color, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status in any of its activities or operations. Posting Date: August 29, 2017 Position: Portfolio Manager Type: Full-Time Exempt Status: Exempt Location: Grand Department: Asset Management Reports To: Senior Manager, Asset Management Band: Professional Leadership Closing Date: Until Filled JOB SUMMARY: Directs, motivates and manages the portfolio staff and operations of a housing site serving low to moderate income elderly, disabled, and families as a financially self-supporting enterprise. Ensures that the site is operated in compliance with all applicable federal, state and local laws and regulations and GDPM policies and procedures. ESSENTIAL JOB FUNCTIONS: The essential functions of the position include, but are not limited to, the following: 1. Operates the AMP in accordance with all HUD and GDPM regulatory requirements and performance measurement standards. Ensures average occupancy of 99% or above and vacant units are leased and occupied within a 45-day period of move-out. Ensures that HUD and GDPM reports and data are accurately completed and submitted and in a timely manner in accordance with HUD and GDPM requirements. Operates the AMP so as to be a high performer under PHAS. 2. Approves and enforces all resident lease agreements, promptly addressing lease violations. Investigates and addresses late rental payments, ensuring at minimum a 99% collection average with appropriate and timely referral of violations to the GDPM Legal Department.
3. Ensures timely and accurate tenant recertification. 4. Develops, oversees and operates within the established budget for assigned AMPs; provides monthly financial analysis and forecast analysis on short and long term plans. Collaborates with Real Estate and Investment Department and subsequently composes Action Plan(s) for asset needs as identified in PNA Report for effective asset management. 5. Ensures compliance with GDPM s admissions and continued occupancy policy, including but not limited to, policies on transfers, reasonable accommodation policy, fair housing, ADA and other federal, state and local laws and regulations. 6. Performs timely internal and external property inspections to uphold and enforce GDPM policies and procedures, lease terms and conditions, and commitment to provide a safe and healthy property and work place environment. Analyzes the internal and external property to determine the need for maintenance and repair. 7. Maintains and protects the viability of the asset, including the timely scheduling of and directing the maintenance of the property (including appropriate use of contractors and suppliers) to ensure that it continues to be a safe and viable rental property. 8. Creates effective scope of work for effective procurement. Communicates, interacts and coordinates all contractor expectations during construction activities and ensures that services are provided as prescribed in the contract terms. 9. Attends and represents GDPM at community and neighborhood association meetings and mediates resident issues and complaints as per GDPM policy. 10. Ensures the availability of staff on a round-the-clock basis to address issues and incidents. 11. Completes required reports in an accurate and timely manner. 12. Provides oversight during emergencies, and where possible, helps aid residents. 13. Actively participates in GDPM internal and external educational opportunities and training to ensure comprehensive understanding. 14. Maintain operating condition of life safety devices. Provide Emergency Quick Reference Sheet (QRS) to all new residents at the time of move-in and have them sign for its receipt Review QRS at resident council meetings no less than every six months. Update monthly list of non-ambulatory residents and post list of unit # s (only) in a discrete but easily accessible location.
Maintain written log of monthly life safety contractor service reports along with any other requests for service, additional personnel or requisition orders associated with maintenance of life safety devices and systems. Within 24 hours of receipt of notification for corrective action to life safety devices or systems, send a written request for corrective action or requisition. Promptly address any life safety service alarms occurring outside of monthly inspections. Keep written log of all life safety device/system incidents. Activate the fire pull box (if present to perform tasks and it is safe to do so) Ensure initial call or confirmation call is made to 911 Assist where possible but provide for personal safety first Assist any public responders called in and designate a buddy to meet responders in the front of the building to direct them to area of concern and if appropriate nonambulatory list. Provide GDPM contact information to interested parties. Contact Relocation Team, if needed, to help those needing other accommodations Provide evacuation assembly information to aid in search and rescue efforts In the event of an emergency property situation, during or after regular business hours, the Portfolio Manager is expected, but not limited to: Immediately report to the property to fully assess the situation Initiate the necessary processes to secure, preserve and minimize damage and/or the health and safety of the asset and occupants Contact the member(s) of the direct report Management Team such as the Sr. Asset Manager Maintain constant cell phone service to ensure in the event of an after hour emergency, the ability to respond timely, effectively and adequately If bad weather is expected, the Portfolio Manager is expected to: Monitor Weather or ask Central Office Receptionist to call if a serious situation is imminent. If needed, make an announcement for evacuation or shelter-in-place using a Public Address system if possible, or if power is out, use verbal notification If Evacuating the Building or Sheltering-in-Place: Continue to monitor weather Ensure all personnel are accounted for or report anyone missing to IC for search and rescue. If the site needs to be evacuated entirely, if possible, forward telephone calls to new location or personal cell phone. Direct any incoming calls or inquiries regarding the emergency to the Public Information Officer listed on QRS.
If a health emergency involving bodily fluids: Call Maintenance Supervisor to activate on-call members of Clean Team Ensure area of concern has been returned to operating condition before giving the all clear for employees or residents to re-enter area. SUPERVISORY RESPONSIBILITIES: This position supervises the work of all staff at the assigned locations, including Administrative Assistant, Maintenance Supervisor, Recertification Specialist, Custodian, temporary service employees and student workers, including staff selection, training, evaluation and discipline. WORK ENVIRONMENT: Includes a typical office environment, with minimal exposure to excessive noise or adverse environmental issues and exposure to heat, cold, inclement weather, and indoor and outdoor environmental hazards such as dust, fumes, mold and vapors and potential contact with criminal activity and related hazards. OCCUPATIONAL SAFETY AND HEALTH (OSH): The Portfolio Manager is responsible to establish an operating atmosphere that insures that safety and health is managed in the same manner and with the same emphasis as production, cost and quality control. Regularly emphasizing to employees that accident and health hazard exposure prevention are not only moral responsibilities, but also a condition of employment. Failure to enforce or implement the safety and health rules will be grounds for disciplinary action up to and including termination. This will be accomplished by: Identifying operational oversights that could contribute to accidents which often result in injuries and property damage. Participating in safety and health-related activities, including regularly attending safety meetings, reviews of the facility and correcting employee behavior that could result in accidents and injuries. Spending time with each person hired, explaining the safety policies and the hazards of his/her particular job. Ensuring that initial orientation of new hires is properly carried out. Making sure that if a competent person is required, that one is present to oversee and instruct employees when necessary. Never short safety for expediency, or allowing workers to do so. Enforcing safety rules consistently, following Agency s discipline enforcement procedures. Maintain a written log of any and all environmental, health and safety issues or incidents personally discovered or reported by others. Conducting daily job site inspections and correcting noted safety violations.
QUALIFICATIONS AND REQUIREMENTS: The incumbent must: 1. Hold a minimum of a Bachelor s degree in Business Management or comparable field of study or possess four to six years of related multi-site housing management experience, or equivalent experience and training. 2. Hold or obtain certification as a Public Housing Manager (PHM) within a year of employment. Certified Apartment Manager (CAM), or Certified Apartment Portfolio Supervisor designation is acceptable but PHM is preferred. 3. Knowledge of Low Income Tax Credit. 4. Hold a valid Ohio driver s license. 5. Have proficiency in Microsoft Office applications. 6. Be able to communicate clearly and precisely, both orally and in writing. 7. Be able to meet the following physical requirements with or without reasonable accommodation: a. Walk, climb, sit and stand; b. Use hands and arms to manipulate, handle, feel and control items or equipment; c. Reach with hands and arms; d. Talk and hear; e. See and be able to read, write and interpret text, spreadsheet, and graphical documents; f. Occasionally lift and move objects weighing up to 25 pounds. The functions, qualifications, responsibilities, and requirements listed above represent the essential functions of the job, which the incumbent must be able to perform either with or without reasonable accommodation. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of essential activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. The outline of responsibilities given above may vary without materially changing either the job classification and/or pay. This position will close for applications/resumes on the date listed above. Applications/resumes mailed, presented in person, or emailed to recruiter@gdpm.org by 5:00 PM of the closing date will be accepted for consideration. Applications may be obtained on the website at www.gdpm.org. Late application/resume submittals will not be considered. Please include the memorandum number on the application/resume. /Drug-Free Workplace NO PHONE CALLS PLEASE