WORKFORCE TURNOVER AROUND THE WORLD

2017 WORKFORCE TURNOVER AROUND THE WORLD

WORKFORCE TURNOVER AROUND THE WORLD AT A GLANCE GEOGRAPHY 92 COUNTRIES COVERED 4 REGIONS 103 MARKETS Americas Asia Pacific Europe Middle East and Africa DATA INCLUDED Economic and labor market trends, including GDP growth, inflation, unemployment, total population, working age population, and economically active population Voluntary and involuntary turnover by region, country, industry, and career level Workforce changes such as hiring intentions for the current year and next year, and the percentage increase and decrease in the workforce 6 CAREER LEVELS Executive Management Professional Sales Professional Nonsales Para-professional White Collar Para-professional Blue Collar 14 INDUSTRY SUPER SECTORS Banking and Financial Services Chemicals Consumer Goods Energy High Tech Insurance/Reinsurance Life Sciences Logistics Mining and Metals Other Manufacturing Other Nonmanufacturing Retail and Wholesale Services (Nonfinancial) Transport Equipment 2017 MERCER LLC. 2

WORKFORCE TURNOVER AROUND THE WORLD Mercer s Workforce Turnover Around the World (WTAW) is a valuable asset for HR and business managers looking for assistance in talent retention and workforce planning. The information contained in WTAW is designed for organizations looking for reliable and upto-date data to assist them in forecasting, preparing for, and managing the revolving door of employment. The publication provides a country-by-country overview of voluntary and involuntary turnover, and collates data by six different career levels and 14 industries so that users can quickly identify the data that is most relevant to their own needs and operations. The publication contains the following insights and analysis: Breakdowns of working age and economically active population Projections on GDP growth, inflation, and unemployment Rates of voluntary and involuntary turnover by career level and industry Current and projected hiring intentions by industry Current and projected average workforce increase and decrease by industry COUNTRIES COVERED Albania Egypt Algeria El Salvador Angola Estonia Argentina Ethiopia Armenia Finland Australia France Austria Gabon Azerbaijan Georgia Bahrain Germany Bangladesh Ghana Belarus Greece Belgium Guatemala Benin Guinea Bolivia Honduras Bosnia and Herzegovina Hong Kong Botswana Hungary Brazil India Bulgaria Indonesia Cambodia Iran Cameroon Iraq Canada* Ireland Chile Israel China Italy Colombia Ivory Coast Costa Rica Japan Croatia Jordan Cyprus Kazakhstan Czech Republic Kenya Democratic Republic of Congo Kuwait Denmark Latvia Dominican Republic Lebanon Ecuador Lithuania 2017 MERCER LLC. 3

METHODOLOGY Our Workforce Turnover around the World publication includes data from Mercer s Total Remuneration Survey (TRS) surveys conducted in more than 90 countries around the world. Turnover rates are provided for each of the following career levels: executive, management nonsales, professional sales, professional nonsales and para-professional white and blue collar. Turnover rates and information on workforce changes are also provided for the following industry super sectors: Banking/Financial Services Chemicals Consumer Goods Energy High Tech Insurance/Reinsurance Life Sciences Logistics Mining & Metals Other Manufacturing Other Nonmanufacturing Retail & Wholesales Services (Nonfinancial) Transportation Equipment COUNTRIES COVERED Luxembourg Saudi Arabia Malawi Senegal Malaysia Serbia Malta Singapore Mauritius Slovakia Mexico Slovenia Moldova South Africa Montenegro South Korea Morocco Spain Mozambique Sri Lanka Myanmar Sweden Namibia Switzerland Netherlands Taiwan New Zealand Tanzania Nicaragua Thailand Nigeria Trinidad and Tobago Norway Tunisia Oman Turkey Pakistan Uganda Panama Ukraine Paraguay United Arab Emirates Peru United Kingdom Philippines United States* Poland Uruguay Portugal Uzbekistan Puerto Rico Venezuela Qatar Vietnam Republic of Congo Yemen Romania Zambia Russia Zimbabwe Rwanda *Limited data available for this market; country report is not available for purchase at this time. OTHER MARKETS INCLUDED Beijing Shanghai Changzhou Suzhou-Kunshan Chengdu Tianjin Guangdong Wuxi Hangzhou-Ningbo Xiamen-Fuzhou Nanjing ORDER ONLINE Next release date: November 2017 2017 MERCER LLC. 4

PRODUCTS & PRICING Mercer creates multiple versions of its Workforce Turnover Around the World publication available, and clients may select from the global, regional or country edition of the publication. The report is published in PDF format in November of each year. Excel export files are available upon request for an additional fee. USD EUR GLOBAL 3,000 3,000 REGION 1,500 1,500 COUNTRY 500 500 GLOBAL 2,700 2,700 REGION 1,350 1,350 COUNTRY 450 450 CAD AUD GLOBAL 3,800 3,800 REGION 1,900 1,900 COUNTRY 650 650 GLOBAL 4,000 4,000 REGION 2,000 2,000 COUNTRY 700 700 Note: Prices are set in USD; other prices are subject to currency fluctuations. 2017 MERCER LLC. 5

ABOUT MERCER For information about your order or other Mercer products, contact your nearest Mercer office: ASIA, MIDDLE EAST, AND AFRICA Singapore Tel: +65 6398 2324 hrsolutions.ap@mercer.com CANADA Toronto Tel: +1 800 333 3070 surveys@mercer.com LATIN AMERICA Argentina: +54 11 4000 0954 Brazil: +55 11 3048 1801 client.services.la@mercer.com AUSTRALIA Sydney Tel: +61 2 8864 6800 customerservice@mercer.com EUROPE Poland Tel: +48 22 436 68 68 indirect.sales.emea@mercer.com UNITED STATES Louisville Tel: +1 800 333 3070 surveys@mercer.com PUBLISHED BY: MERCER, 1166 Avenue of the Americas, New York, New York 10036, United States. At Mercer, we make a difference in the lives of more than 110 million people every day by advancing their health, wealth, and careers. We re in the business of creating more secure and rewarding futures for our clients and their employees whether we re designing affordable health plans, assuring income for retirement, or aligning workers with workforce needs. Using analysis and insights as catalysts for change, we anticipate and understand the individual impact of business decisions, now and in the future. We see people s current and future needs through a lens of innovation, and our holistic view, specialized expertise, and deep analytical rigor underpin each and every idea and solution we offer. For more than 70 years, we ve turned our insights into actions, enabling people around the globe to live, work, and retire well. At Mercer, we say we Make Tomorrow, Today. Mercer LLC and its separately incorporated operating entities around the world are part of Marsh & McLennan Companies, a publicly held company (ticker symbol: MMC) listed on the New York, Chicago, and London stock exchanges.