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ABA MEMBERS ONLY ABA TOOLBOX T O O L A Appendix: Even More Tools to Help Your Bank 1-800-BANKERS www.aba.com AMERICAN BANKERS ASSOCIATION

C O N T E N T S T O O L A Even More Tools to Help Your Bank Glossary of Terms... 1 Web Sites with Additional Check 21 Resources... 5 Examples of Substitute Checks... 6 A B A T O O L B O X G U I D E AMERICAN BANKERS ASSOCIATION 2004 American Bankers Association, Washington, D.C. This publication is designed to provide accurate information on the subject addressed. It is provided with the understanding that neither the authors, contributors nor the publisher is engaged in rendering legal, accounting, or other expert or professional services. If legal or other expert assistance is required, the services of a competent professional should be sought. This ABA publication was paid for by the dues of ABA member financial institutions and is intended solely for their use. Please call 1-800-BANKERS if you have any questions about this resource or ABA membership. 1 2 3 4 5 6 7 A Tool 1: Understanding The Big Picture What is Check 21? Common Misperceptions The Really Big Picture Customer & Staff Implications What Do I Need to Know? Banker Questions and Answers Recognizing Substitute Checks Check Exchange Options: Paper versus Electronic How Check 21 Fits Into Electronic Debit Tool 2: Understanding Key Statutory and Regulatory Provisions Key Statutory Provisions of Check 21 Federal Reserve Proposed Regulations Tool 3: Assessing Your Bank s Responsibilities What Banks Have to Do Substitute Checks Consumer Awareness Staff Training Recrediting a Consumer s Account Tool 4: Communicating About Check 21 For Individuals Talking Points: Why Check 21 is Good News for Consumers Sample Handout: Important News for Our Checking Account Customers Sample Pamphlet/Statement Stuffer: Checks Are Changing For Businesses Talking Points for Business Customers Sample Handout: Check 21: What s in it for Business Customers For Reporters Check 21 Media Fact Sheet Media Talking Points For the General Public Sample Speech: Changes in Checks For Your Board of Directors Sample PowerPoint Presentation Tool 5: Evaluating Opportunities With Substitute Checks Taking Advantage of Check 21 Opportunities Starting with Substitute Check Applications Opportunities Created from Reducing the Need to Transport Paper Checks Opportunities from Faster Presentment and Return Applications Substitute Check Questionnaire Check 21 Opportunity Checklist Tool 6: Implementing Image-Based Check Processing Implementation Options and Issues Standards Supporting Check Truncation & Electronic Clearing 5-Year Economic Model and Case Studies Case I: $165 million Bank Case II: $522 million Bank Case III: $3.1 billion Bank Tool 7: Understanding Risk What are the Risks? Fraud Detection Techniques Going Forward Fraud Identification Checklist Appendix: Even More Tools to Help Your Bank Glossary of Terms Web Sites with Additional Check 21 Resources Examples of Substitute Checks For more information visit www.aba.com or call 1-800-BANKERS.

Even More Tools to Help Your Bank In this section you will find: Glossary of terms that relate to Check 21 Act and check imaging Web sites where you can find additional information about Check 21 and Check Imaging Examples of Substitute checks (front and back) Glossary of Terms ACH-based electronic check: A payment that begins as a source document (a paper check) is converted into, or truncated to, an ACH debit entry. The paper check is not processed. Also referred to as an echeck. See Check Conversion. Bank: Any depository financial institution, including a national bank, a state bank, a federal or state savings bank, a credit union, or a savings association. Bank of First Deposit (BOFD): A Bank that accepts a check for deposit from a customer. It is also the institution to which a check would be returned if the check is not paid. Also called: Depositary Bank. Black and White Images: The print on the image of an original check or substitute check is only in black and white tones. Capture: Reading and storing data from the check MICR line to enable the funds represented by the check to move between banks and their customers. Cash Letter: A group of checks packaged and sent by a Bank to another Bank, clearinghouse, or a Federal Reserve office. A cash letter is accompanied by a list containing the dollar amount of each check, the total amount of the checks and the number of checks in the cash letter. Check 21 Act: Check Clearing for the 21st Century Act. Check Conversion. The processes of converting a source document (a paper check) to an ACH debit or ATM/POS debit. Check conversion is different from check truncation, which as facilitated by the Check 21 Act. When a check is truncated, the transaction remains subject to check law. When a check is converted to an ACH debit, the rules of the National Automated Clearing House Association apply. Check Image: An electronic or digital image of an original check that is created by a depositor, a Bank or other participant in the check collection process. Check images can be exchanged electronically by banks, printed for customer statement purposes, displayed on Internet banking websites, and used to create substitute checks. AMERICAN BANKERS ASSOCIATION 1

Check 21 Toolbox Check-to-Image Conversion: A process by which a check image is created from an original check or substitute check. Check images are processed through the check clearing system and posted to a customer account in the same manner as a paper check. Check Safekeeping: Truncation by the paying bank of the original check or substitute check. Check Truncation: Refers to a number of processes for removing the paper check while sending the check data forward in the check collection system. Claimant Bank: A Bank that submits a claim for recredit to an Indemnifying Bank. Collecting Bank: Any Bank handling a check for collection except the Paying Bank. Consumer Account: An account used primarily for personal, family and household purposes. Consumer: An individual who writes a check drawn on a consumer account. Conversion: Transforming a payment initiated by paper check that has not been negotiated to an electronic payment. Converting Bank: The Bank that has truncated the original check or substitute check to a digital image. Also called: Truncating Institution. CTA: Check Truncation Act, now known as the Check 21 Act. Depository Bank: See Bank. Depositary Financial Institution (DFI): See Bank. Digital Image: See Image. Electronic Check Presentment (ECP): An electronic record governed by check law, created from the entire MICR line on a check and suitable for posting to a customer s account. ECP transmissions may stand alone or may be followed by or accompanied by check images or paper checks. ECP transmissions are governed by check law. Electronic Check (e check): Refers to several types of electronic transactions that debit a checking account. An electronic check is not a substitute check. External Processing Code (EPC): A number placed in position 44 of the MICR line. A 4 in the EPC position identifies a forward item as a substitute check; a 5 for return of a qualified substitute check when a strip is applied to a substitute check or when a substitute check is created with a perforated strip and a 2 is for a qualified return of the original check. Whenever a substitute check is created a 4 is always printed in the ECP field. Forward Collection: The transfer of a check by a Bank to a Paying Bank for payment. That is, the Bank forwards the check to another Bank directly or through an intermediary. Gray Scale Images: The print or background on the image of the original check or substitute check is in black or shades of gray. 2 AMERICAN BANKERS ASSOCIATION

Image: A digital representation of all or part of an original check or substitute check. Image Exchange: An exchange of some or all of a digitized image (or images) of a check. Appendix Indemnifying Bank: A Bank that is providing an indemnity with respect to a substitute check. Internet- or Telephone-Initiated Payments: A transaction that is initiated over the Internet or via phone, which is processed as an electronic debit, usually an ACH debit. Some users categorize a payment initiated via Internet or telephone as an electronic check, even though the debit was not initiated by a source document (a paper check). Indorsement: Information used to record the transfer of a negotiable instrument from one holder to another. Indorsements are placed on the check by payee(s), by the Bank of First Deposit, and by Banks subsequently handling the check. Electronically associated indorsements may also accompany electronic check records without being physically placed on the check. Indorsements are used to track the routing of the check in electronic or paper form. Also called Endorsement. Legend: A substitute check must bear the following legend to be legal equivalent to the original check: This is a LEGAL COPY of your check. You can use it the same way you would use the original check. MICR (Magnetic Ink Character Recognition) Line: Numbers printed in magnetic ink near the bottom of the front of the check to facilitate automated processing. These numbers identify the Bank the check is drawn on, the account at that Bank, the amount of the check and other information. The position and content of the MICR line are governed by industry standards. The position and content of the MICR line are governed byx9 industry standards. On-Us field: The MICR print band area between the closing amount symbol and the opening routing symbol. Arrangement of the on-us field is variable, specified by the financial institution on which the check is written. It may include such information as the user's account number, a consecutive number, and a transaction or processing code. Original Check: 1. A paper check that is signed in ink by the drawer customer and provided to the payee. 2. A paper draft that is not signed by the customer, but is authorized by the customer. Paying Bank: The Bank that pays the check. The Bank of the customer who wrote the check. Position 44: See External Processing Code. Qualified Return Check (QRC): An unpaid return check prepared for automated processing. This means that either an additional strip of paper is added to the check, or the item is placed in a carrier envelope and the strip or carrier is encoded with the routing number of the Bank of First Deposit, the dollar amount of the check, and the value 2 or 5 in the EPC field of the MICR line. AMERICAN BANKERS ASSOCIATION 3

Check 21 Toolbox Reconverting Bank: 1. The Bank that creates a substitute check; or 2. If a substitute check is created by a person other than a Bank, the first Bank that transfers or presents such substitute check. Returning Bank: A Bank (other than the Paying Bank or BOFD) that forwards a returned unpaid check or a notice in lieu of return. Substitute Check: A paper reproduction of the original check that: 1. Contains an image of the front and back of the original check; 2. Bears a MICR line containing all the information appearing on the MICR line of the original check, except as provided under generally applicable industry standards for substitute checks to facilitate the processing of substitute checks (regulations may contain exceptions); 3. Conforms, in paper stock, dimension, and otherwise, with generally applicable industry standards for substitute checks; and 4. Is suitable for automated processing in the same manner as the original check. Also called Image Replacement Document (IRD): This term is used by the Accredited Standards Committee in the technical specification (X9.90) for substitute checks. Truncate: To remove an original check from the forward collection or return process and send to a recipient, in lieu of such original check, a substitute check or, by agreement, information relating to the original check. Truncating Bank: The Bank that truncates the original check. See Truncate. 4 AMERICAN BANKERS ASSOCIATION

Appendix Web Sites with Additional Check 21 Resources American Bankers Association http://www.aba.com/about+aba/checktruncationact.htm Check 21 Act Proposed Federal Reserve Board Rule Check 21 Toolbox in electronic form with: More Questions and Answers More examples of substitute checks Two economic evaluation Excel workbooks Economic evaluation Excel workbook for each case study Up-to-date information about the proposed Federal Reserve Rule Link to Federal Reserve Rules when final rule is published ABA comment letters Accredited Standards Committee X9 Site (for purchase of standards) http://www.x9.org/ Federal Reserve Board www.federalreserve.gov/paymentsystems/truncation Federal Reserve Banks Check 21 Legislative Overview http://www.frbservices.org/retail/pdf/check21overview-fs.pdf Preparing for Check 21 http://www.frbservices.org/retail/pdf/preparingforcheck21-fs.pdf When Your Check is not a Check http://www.federalreserve.gov/pubs/checkconv/default.htm AMERICAN BANKERS ASSOCIATION 5

Check 21 Toolbox Examples of Substitute Checks The examples below show personal size check and business size checks that have been converted to a substitute check for forward collection and in the return process. * Black & White Business Check * Source: Accredited Standards Committee X9, Inc 6 AMERICAN BANKERS ASSOCIATION

Appendix Gray Scale Personal Return * Source: Step Accredited 3: Assessing Standards Committee Your Bank s X9, Inc Responsibilities AMERICAN BANKERS ASSOCIATION 7

Check 21 Toolbox NOTES 8 AMERICAN BANKERS ASSOCIATION

1120 Connecticut Avenue, NW Washington, DC 20036 1-800-BANKERS www.aba.com