CapacityPlus Overview

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CapacityPlus Overview End-of-Project Event Kate Tulenko, MD, MPH, MPhil, FAAP September 17, 2015

CapacityPlus At-a-Glance USAID global project dedicated to human resources for health (HRH) Launched Oct. 2009, closing Sept. 2015 www.capacityplus.org Bureau-wide project supporting HRH goals across multiple offices AAs: Central America, Dominican Republic, Kenya, Namibia, Nigeria, Uganda, West Bank/Gaza Led by IntraHealth International with Abt Associates, IMA World Health, Liverpool Associates in Tropical Health (LATH), Training Resources Group (TRG) Leaders in innovation and cost-effectiveness

Project Goals Build country capacity to address health workforce challenges Support USAID and country priorities for increasing accessibility and quality of FP/RH, HIV/AIDS, MNCH services Contribute to USG and global initiatives to improve health outcomes: AIDS-Free Generation, EPCMD, FP 2020

Where We Worked: 27 Countries Angola El Salvador Kenya Mozambique Rwanda Zambia Botswana Ethiopia Laos Namibia Senegal Zimbabwe Burkina Faso Ghana Liberia Nigeria South Africa DR Congo Haiti Malawi Pakistan Tanzania Dominican Republic India Mali Peru Uganda 4

Funding by Source *HIV core funding included $3,500,000 in support of PEPFAR MEPI/NEPI 5

Global HRH Leadership Contributed to design and implementation of Second and Third Global Forum on HRH Supported multiple global and regional HRH consensusbuilding and resource development efforts Provided expertise for advocacy leading African parliamentarians to prioritize HRH as focus area HRH Global Resource Center: world s largest online HRH library with 17,000 monthly visits from almost every country Expanded global evidence base and thought leadership in HRH 6

Innovative Capacity-Building Tools School management tools including Bottlenecks and Best Buys Approach, Dean s Dashboard ihris open source software platform for datainformed decision-making HRM Assessment Approach Rapid Retention Survey and Productivity Analysis and Improvement toolkits HRH Effort Index 7

HR Management and Leadership Build Built global evidence base for importance of HRM Comprehensive HRM strengthening in Dominican Republic contributed to increased service access and use Leadership development in Uganda improved districtlevel facilities 8

Country Highlight: Dominican Republic HRM assessment guided strategic plan, policy, and systems improvements (e.g., career law, job descriptions, reorganized services) Payroll analysis eliminated 3,913 ghost workers ; $9.1 million in annual savings reinvested to hire health workers, improve services 500% increase over one year in Region IV in patient consultations for HIV, FP, prenatal care (from 2,039 to 12,237) 9

Data for Decision-Making 22 countries using free, open source ihris software to manage over one million health worker records Countries using ihris data for decisions on recruitment and deployment to increase access to services Cost savings of over $275 million compared to commercial software 10

ihris Records and Cost-Savings by Country # Health Worker Records in ihris Potential Cost-Savings Compared to Proprietary Software ($USD) Start Year Supported by the USAIDfunded CapacityPlus project Supported by other USAID projects Independently implementing or supported by other donors/partners

Country Highlight: India The State of Jharkhand uses ihris data to increase access to MNCH and FP services 112 specialists with emergency obstetric care skills redeployed to 1 st Referral Units (community health centers) Significant increases in antenatal care (740%), facility births (nearly 12 times), Caesarean sections for women in need (nearly 20 times). 450 new medical officers recruited (34% increase) and posted in high-vacancy districts 900,000 additional Jharkhand residents can now access health services Four-fold increase in women choosing postpartum IUD (due to combination of redeployments and other programs) Caesarean sections for women in need

Transforming Preservice Education Supported 50 schools in 12 African countries Contributed to over 9,000 new health workers Built schools capacity to continue scaling up production and improving efficiency and quality 13

Targeted Support to Schools Contribues to the Education of More than 10,000 Graduates across 12 African Counties Costing Studies Materials & Equipment Student Support Management Reforms Teacher Support Curricula & Learning Methods 14

Country Highlight: Nigeria Projected number of students supported Results: Supported over 3,000 newlyqualified health workers Benefit to over 10,000 students in 5 years (2,065 scholarship recipients, students in 22 schools receiving clinical training, institutional support) 15

Retention and Productivity Built capacity of national HRH leaders and managers in Uganda, Laos, and Malawi to generate evidence and make decisions to improve the availability and quality of services Assisted Lao government to design & implement evidence-based recruitment and retention plan; estimated 2 million people now have increased access to services 16

Country Highlight: Uganda Uganda increases health workforce budget by $20 million deploys over 7,000 new health workers and doubles doctor salaries Collaboration with USAID/Uganda Capacity Program Evidence-based planning using data from ihris and rapid retention survey District staffing: 2009 District staffing: 2013 Contributes to significant rise in use of FP/RH, HIV/AIDS, and MNCH services % of approved positions filled

Global Movement for Social Service Workforce Social service workforce strengthening framework Multi-country knowledgesharing platform Launch of Global Social Service Workforce Alliance Country-level workforce mapping www.socialserviceworkforce.org

Supply Chain Workforce Billions are spent yearly procuring health commodities, yet one-third of the world s population still lacks regular access to essential medicines Dominican Republic and El Salvador Worked with governments job descriptions supervision manual updated salary structures training in motivation, advocacy, supply chain short course, supply chain management diploma course Namibia Supported government to define supply chain workforce staffing needs (WISN) create affordable salary/benefits package to attract and retain workers in supply chain jobs (DCE)

Addressing Gender Issues Advocacy and knowledge resources: Gender and HSS elearning course; gender HRH and preservice advocacy tools Mainstreaming gender data use for decision-making ihris and HRM approaches Pilot-test of advocacy tools in Cross River State, Nigeria; state Gender HRH Working Group now analyzing data for advocacy Mali and Kenya: Health workforce support to address sexual and gender-based violence 20

FBOs Contribute to Improving Service Delivery HR Planning and Management (Ghana) HRM assessment/scorecard applied across CHAG network; led to strategies to address challenges and identify and prioritize areas for HRM system strengthening, including ihris, across all 184 health facilities. HRM Policy (Kenya FBOs) New HR policies and procedures implemented in over 900 FBO health facilities HR managers noted improvements in recruitment (5.3 to 9.4), availability of job descriptions (4 to 8.1) and manuals (3.5 to 8.9), and appropriate payment of salaries (5.1 to 8.5) Policy intervention replicated in Ghana, Lesotho, Malawi African Christian Health Associations Platform Seconded HR Technical Advisor to support members to strengthen HRM (34 ACHAP members in 28 countries; 10 countries on HRH technical working group)

HRH Effort Index Question # Human Resources Management N Rating 53. Use of Data in HRH Planning 54. FBO, NGO, and Private Sector Inclusion in Planning 14 3 17 5 55. HRM Leadership Capacity and Availability 56. Strength of Licensing and Certification 17 4 17 6 57. Participation of Professional Associations and Councils in National HRH Strategies 17 6 58. Existence and Availability of HR Policy Manuals 59. Performance Support 60. Performance Evaluation and Rewards 61. Payroll System 62. Career Development 16 5 17 5 17 5 17 6 16 5 63. Nondiscrimination, Equal Opportunity, and Gender Equality in the Workplace 17 4 64. Health Workforce Occupational Safety and Health 65. Assessing Health Workforce Productivity 66. Assessing the Quality of Health Services 17 4 17 4 17 4 Total 66/140 (48%) From: Nigeria HRH Effort Index preliminary report 22