ICT solutions that are ready to go
Contents Looking for simplicity 3 ICT solutions ready to go 4 Optus GO benefits 5 Working with Optus 6 2
Looking for simplicity? With exciting digital transformations occurring in most organisations, information and communications technology (ICT) has never been more important. Your technology and people must keep pace in a challenging and constantly changing environment. But it s hard doing it alone. Many organisations are stretched and would rather focus on core tasks. They want to eliminate the complexities of building and maintaining their ICT and do away with the daily hassles of end-toend management while remaining agile and future proofing their environments. That s why we created Optus GO a smarter way to deploy your ICT solutions. Specifically designed to give you access to agile ICT that can grow with your business, Optus GO offers ICT solutions that are easy to configure, fast to activate, and proactively managed as-a-service by Optus. Our role is to make ICT simpler and more efficient for your organisation, so that you can get on with what is most important to your business. Optus GO. Overwhelmingly simple. 3
ICT solutions ready to go Optus has partnered with industry leading vendors to develop standardised, pre-configured, and optimised ICT solutions for you solutions that encompass selection, design, activation, and management. And, with no upfront costs, it is easier for you to get started. Optus GO packages up what we know works. It delivers cost efficiency, rapid activation, optimised management and a reduced ICT headache. So free up your IT professionals to do something truly disruptive and leave the core ICT services to us. Digital disruption is presenting new challenges and opportunities in more directions than ever anticipated. The Optus group has been delivering ICT solutions to Australian businesses for over twenty years and, over this time, we have refined what works and we understand what does not. Optus GO Cloud This Private Cloud solution uses a dedicated softwaredefined infrastructure-as-a-service (IaaS) solution which provides easy integration with your existing network and other Optus cloud services for fast, hybrid cloud adoption. Optus GO Cloud is based on VMware vsphere our use of familiar tools allows your IT teams to quickly and easily adapt and manage your cloud-based resources effectively from day one. With Optus GO Cloud you simply choose the relevant sized Private Cloud solution to meet your organisation s infrastructure requirements. You can start small and scale as you grow. The solution offers scalability and capacity expansion to enable growth in line with your business demands. Optus GO Connectivity Optus GO Connectivity solutions comprise of three key networking services: Routing, Switching and Wi-Fi, each tailored to your needs and using advanced networking technologies from our leading industry partners. For small offices to multi-floor offices you simply choose the relevant services to meet your organisation s feature and functionality requirements. Optus GO Collaboration Optus GO Collaboration provides you with the latest productivity tools in a simple, reliable, business grade service. The service is delivered by our hosted cloud platform, removing the need to deploy, maintain and manage your own infrastructure. Optus GO Collaboration is flexible and allows you to choose the services that are right for your business and for your users. The service is scalable and can grow in line with your business needs. It offers a simple self-service portal or, alternatively, you can let us handle everything for you. 4
Optus GO benefits All Optus GO services offer the following benefits As-a-service All Optus GO services are proactively managed. Optus retains ownership of all solution assets and we ensure that everything operates smoothly. No-upfront costs We appreciate that unexpected capital expenses can impede your business plans. With Optus GO you just get a simple monthly recurring fee. Unit based consumption Optus provides simple and comparable unit base consumption models which allow you to spend in step with the way your business grows, and forecast your ICT spend more accurately. Common service management We offer a consistent experience across all your Optus GO services, ensuring that you only deal with a single service touch point. Flexible configuration variants Optus will work within your budget, matching the appropriate service size, features and variants to suit your needs. Enterprise grade Services provided by Optus are designed to be robust, keeping availability and security front of mind. Compatibility All Optus GO services are designed to integrate seamlessly with one another. Agility All Optus GO services are pre-configured, standardised and fast to activate. With Optus GO, we make it easy for you to get on with business and spend less time worrying about your core ICT. 5
Working with Optus You re in safe hands. Optus is trusted by organisations Australia-wide to deliver simple solutions to their complex IT needs. We understand the full breadth of managed technology and services from applications, security and cloud to collaboration and contact centres. From government to large corporates, across a wide range of industries and including organisations such as Tennis Australia, the Adelaide Festival Centre and The Benevolent Society, we are trusted to deliver technology either on your premises or as a service. Our strategic partnerships and formal certifications with leading industry technology vendors provide further reassurance of our ability to deliver. Cost certainty through OPEX based cost model With Optus GO, you gain robust infrastructure without the initial outlay on hardware and setup costs. You pay the quoted permonth fee for the duration of the contract, distributing the costs of keeping your ICT services up-to-date over the contracted term. Cost certainty is an advantage to any business. We have designed Optus GO to help manage your overall spend on ICT management and support while ensuring consistent delivery. Consistent management To provide consistent, high quality services, we follow a service management methodology that is based on industry standards such as the IT Infrastructure Library (ITIL) and ISO20000. Our Technical Assistance Centre proactively monitors and manages the Optus GO services on a 24x7 basis. These systems monitor and measure network health against baselines to highlight potential issues. Alerts received allow us to act swiftly to keep your ICT services available to agreed service level targets. If there is a fault, the Optus team will take care of remediation for you. In addition, we provide a Customer Service Portal through which you retain full visibility of service requests and incidents. Monthly service and performance reports are provided as part of the service. Enabling future growth A service that meets your current needs must also be scalable as your team and level of activity grows. We have designed our services to be modular for scalability and interoperability with other Optus GO services. Optus GO includes capability for future expansion to meet your growing requirements. At each stage, we can provide technical experts to guide you in selecting proven and cost-effective solutions for your needs, helping you to keep up with the digital world s rapid change. Service reliability In entrusting your ICT services to an external provider, you expect reliability. You gain peace of mind with Optus as your ICT services provider, knowing that you have experts working for you. The technical staff maintaining your ICT service infrastructure hold current certifications and possess in-depth industry knowledge. Staying ahead with technology Through close relationships with our technology partners, we continually develop new solutions for our market, upskilling our teams and refreshing our tools to ensure we deliver services that meet our customers expectations. Get started today Enjoy the convenience and responsiveness of a single, trusted advisor that has brought together the best local and global partners so we can craft the right solutions. Get started with Optus GO today by contacting your Optus Account Manager or calling 1800 555 937. 6
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Give us a call To discuss how Optus can help you through innovative ICT solutions, contact your Optus Account Manager or call the Optus Business hotline on 1800 555 937 Join the conversation 1800 555 937 optus.com.au/enterprise @optusbusiness yesopt.us/blog bit.ly/oblinkedin Optus Administration Pty Ltd 2018 GMO_N 0740 0218MZ