Using Social Nudges to Reduce Energy Demand: Evidence for the Long Term

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Behavior, Energy & Climate Change Conference November 17, 2010 Using Social Nudges to Reduce Energy Demand: Evidence for the Long Term Bill Provencher Navigant Consulting, University of Wisconsin Mary Klos Navigant Consulting

The Program, I SMUD contracted with OPOWER to initiate a behavioral pilot study in its service area beginning in Spring 2008; Study involves 85,000 SMUD residential customers;» begins with 35,000 customers enrolled in the program (treatment households), and 50,000 control households; Households are randomly assigned by census block between treatment and control groups.» Several authors (Costa and Kahn 2010, Ayres, Raseman, and Shih 2009) have established that average household characteristics generally are not statistically or substantively different across the two groups.

The Program, II The program involves mailing home energy reports to households, either quarterly or monthly» In the data set used for the current analysis, 98.8% of monthly reports went to households with baseline energy use greater than about 20 kwh per day;» 83.4% of quarterly energy reports went to households with baseline energy use less than 20 kwh per day; Content of the reports:» Energy savings tips, with estimates of the $value of the savings;» Comparison of electricity use by the home over time;» Comparison of the electricity use to that of similar households; Caveat: We don t know the relative impact of various parts of the report

Program, III

Evaluation after Year 1 of the Program Three studies of the program after Year 1:» Costa and Kahn 2010 (CK)» Ayres, Raseman, and Shih (ARS)» Summit Blue (absorbed into Navigant Consulting), 2009 Results of these studies:» CK: 2.1% overall Through October 2009, household and monthly fixed effects, sample of 81K, essentially same result with and without covariates; opt outs and move outs remain;» ARS: 2.1% overall, 2.35% for monthly reports, 1.5% quarterly reports Through April 2009, logged the dependent variable, no fixed effects, sample 83,500» Summit Blue: 2.1% overall, 2.3% monthly, 1.6% quarterly Through September 2009, DID statistic (2.1% overall with FER); removed opt outs and move outs;

FULL DISCLOSURE Navigant hired by OPOWER for this analysis; SMUD neither endorses nor challenges this analysis, will do its own third party analysis in the future.

Evaluation of Year 1 Program Effect, Cont So we have the following results from Year 1:» CK: 2.1% overall» ARS: 2.1% overall, 2.35% for monthly reports, 1.5% quarterly reports» Summit Blue: 2.1% overall, 2.3% monthly, 1.6% quarterly Year 1 results in current study:» Remove opt outs (930) and move outs (12,089) leaves 70,752 households; Program date begins with bill following the report date;» 2.19% (2.03%), 2.32% monthly, 1.25% (1.18%) quarterly; So we establish that the analysis here is generating basically the same results as for previous studies.

Research Question: Do program savings persist?» Two basic reasons why they might not: Behavioral regression Catch up by non participants

DID Analysis, I Empirical Evidence: DID analysis, Years 1 and 2 ADU = α + α Post + α Treatment Post + ε kt 0k 1 t 2 k t kt Period First Year (April 2008 March 2009) Second Year (April 2009 March 2010) Statistic Average percent savings Average savings per customer (kwh) Average percent savings Average savings per customer (kwh) Estimate for High Consumption Households (standard error) 2.32% (0.11%) 317 (14) 2.89% (0.11%) 381 (14) Estimate for Low Consumption Households (standard error) 1.25% (0.18%) 76 (25) 1.70% (0.18%) 104 (11)

DID Analysis II: Seasonal Savings, High Consumers Program Savings: Estimated Mean Savings with 95% Confidence Intervals 140 130 4.00% Program Savings: Estimated Mean Percent Savings with 95% Confidence Intervals kwh 120 110 100 90 80 70 60 3.50% 3.00% 2.50% 2.00% 1.50%

DID Analysis III: Seasonal Savings, Low Consumers kwh 60 50 40 30 20 10 0 Program Savings: Estimated Mean Savings with 95% Confidence Intervals 3.5% 3.0% 2.5% 2.0% 1.5% 1.0% 0.5% 0.0% Program Savings: Estimated Mean Percent Savings with 95% Confidence Intervals

Fixed Effects Regression Analysis I DID analysis as a fixed effects regression equation: ADU = α + α Post + α Treatment Post + ε kt 0k 1 t 2 k t kt Expanding the fixed effects regression equation to include heating and cooling degree days: ADU = α + α Post + α Treatment Post kt 0k 1 t 2 k t + β HDDd + β HDDd Treatment + β HDDd Post + β HDDd Treatment Post 0 t 1 t k 2 t t 3 t k t + γ CDDd + γ CDDd Treatment + γ CDDd Post + γ CDDd Treatment Post + ε 0 t 1 t k 2 t t 3 t k t kt

Fixed Effects Regression Analysis II Expanding the fixed effects regression equation further to include polynomial trends: ADU = α + α Post + α Treatment Post kt 0k 1 t 2 k t + β HDDd + β HDDd Treatment + β HDDd Post + β HDDd Treatment Post 0 t 1 t k 2 t t 3 t k t + γ CDDd + γ CDDd Treatment + γ CDDd Post + γ CDDd Treatment Post 0 t 1 t k 2 t t 3 t k t 2 0 t 1 t 2 2 k t 3 k t k + λ PostTrend + λ PostTrend + λ Treatment PostTrend + λ Treatment PostTrend + ε... + λ PostTrend + λ PostTrend + λ 0 t 1 2 2Treatmentk PostTrendt + λ3treatmentk PostTrendt 2 t...

Polynomial Treatment Trend Results: Monthly Reports 450 400 350 Annualized savings per household (kwh) 300 250 200 150 constant linear quadratic cubic quartic 100 50 0 Months after Program Date 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30

Polynomial Treatment Trend Results: Quarterly Reports Annualized savings per household (kwh) 140 120 100 80 60 40 constant linear quadratic cubic quartic Why the difference between Monthly and Quarterly households? There are methods to examine this question 20 0 Months after Program Date 1 2 3 4 5 6 7 8 9 1011 12 13 14 1516 17 18 19 2021 22 23 2425 26 27 28 2930

Results Summary Program savings have been higher in Year 2 than in Year 1 For high consumption (monthly) households, savings after year 1 have flattened and have remained fairly steady in percentage terms for the past year For low consumption (quarterly) households, savings continue to rise in both absolute and percentage terms.

Thanks! Thanks to OPOWER and SMUD for the opportunity to evaluate the program Thanks to BECC organizers for the opportunity to present this work and to Kathy Kuntz for moderating And thank you for listening!