FCPC Retail Supply Chain Certification BUILDING THE SKILLS FOR HIGH PERFORMANCE Copyright 2017 Accenture. All rights reserved. 1
RSCC Program Certification by FCPC FCPC s vision is to promote training and education for supply chain professionals in the Food, Beverage and Consumer Products industry in Canada The RSCC program will support supply chain leaders within FCPC member companies in achieving professional excellence in the industry FCPC will assume the role of certifying body for the RSCC program in Canada Copyright 2017 Accenture. All rights reserved. 2
Academy Overview A cloud-based, comprehensive and cost-effective learning service that supports people development utilizing a competency-based approach. Competency Based Online Courses Virtual Classrooms Informal Learning Certification Support Detailed functional competency models and role-based curricula Interactive online self-study courses, rich in exercises, case studies and simulations Live and recorded webinars with industry specialists White papers, web resources, blogs and social networking Supports many industry certifications Copyright 2017 Accenture. All rights reserved. 3
Retail Supply Chain Certification Program The industry s premier Retail Supply Chain Certification program An ONLINE PROGRAM that draws on Accenture Academy and takes the best thinking from academic, industry and functional specialists. Since 2005, the LEADING PROFESSIONAL CERTIFICATION for replenishment and planning professionals at both retailers and suppliers. Sets a STANDARD OF PROFESSIONAL EXCELLENCE AND QUALITY, and offers companies a chance to give their retail professionals the recognition they deserve once they have reached a specified level of achievement. Copyright 2017 Accenture. All rights reserved. 4
Program Benefits The Retail Supply Chain Certification program brings numerous benefits to your supply chain organization: Increase the organizational capability to grow and maintain industry leadership through consistency in processes and terminology worldwide. Move the emphasis away from procedural learning (how) to conceptual learning (why) within organizations and facilitate a thinking out of the box mentality. Create a common operating language among planners internally and allow them to work better with planners externally. Use inventory, replenishment and forecasting competencies as a market differentiator to drive competitive advantage. Copyright 2017 Accenture. All rights reserved. 5
Client Feedback Just a few examples of what participants have to say: The program helped me identify a number of potential savings in the daily operation of the warehouse. INVENTORY SPECIALIST, CONSUMER PACKAGED GOODS COMPANY This will be helpful for my entire career. REPLENISHMENT SPECIALIST, LARGE GLOBAL RETAILER I think that the program expressed the concepts more clearly than what you usually get from universities. CPFR MANAGER, CONSUMER PACKAGED GOODS COMPANY Through the program I m able to determinate more accurate forecasts and have a better control of inventories, in the company and in the stores. CATEGORY MANAGER, INTERNATIONAL RETAILER After completing certification, my in-stock rate is better in the last couple of months than it has ever been. INVENTORY MANAGER, LARGE GLOBAL RETAILER The certification program makes you understand the total supply chain and how your work is connected with others. CPFR SPECIALIST, INTERNATIONAL BEVERAGE COMPANY. I really liked the self-study format: the multi-media content kept the courses interesting, while it allowed you to take the courses in your own pace. DEMAND PLANNER, INTERNATIONAL RETAILER Copyright 2017 Accenture. All rights reserved. 6
Course Model The courses of the Retail Supply Chain Certification program are broken down into FOUR MODULES, WITH ELECTIVE COURSES FOR EACH MODULE: MODULE 1: MODULE 2: MODULE 3: MODULE 4 SUPPLY CHAIN FUNDAMENTALS FORECASTING AND PLANNING: INVENTORY MANAGEMENT: METRICS AND PROCESS INTEGRATION: 1 2 3 4 In principle, participants can take the modules in the order they prefer. PROGRAM CERTIFICATION IS AWARDED WHEN USERS SUCCESSFULLY PASS THE FOR ALL FOUR MODULES. Copyright 2017 Accenture. All rights reserved. 7
COURSE MODEL Overview of the certification program s CORE COURSES MODULE 1: MODULE 2: MODULE 3: MODULE 4 SUPPLY CHAIN FUNDAMENTALS FORECASTING AND PLANNING: INVENTORY MANAGEMENT: METRICS AND PROCESS INTEGRATION: Exploring Supply Chain Basics Identifying Pitfalls and Opportunities in the Supply Chain Introduction to Supply Chain: Value Chain Case Study Supply Chain Planning: Introduction Managing Fulfillment Performance Developing Fulfillment Plans and Strategies Executing Fulfillment Processes Managing Inventory Monitoring Methods and Performance Exploring the Role of Inventory Basic Retail Replenishment and Forecasting Statistics & Probability Measuring Forecast Error and Variability Supply Chain Planning: Demand Planning Calculating Safety Stock Inventory Management Modeling Replenishment: Order Quantity Retail Cross Docking Symptoms of Poor Inventory Management Introduction to Collaborative Planning, Forecasting and Replenishment (CPFR ) Evaluating Inventory Management and Service Performance Supply Chain Performance Measurements Analyzing Supply Chain Planning and Integration Elements What Is Integrated Supply Chain Management? Copyright 2017 Accenture. All rights reserved. 8
Modular Exam The exam is split into four parts, so users can take the exam directly after taking the core courses of a module: MODULE 1: MODULE 2: MODULE 3: MODULE 4 SUPPLY CHAIN FUNDAMENTALS FORECASTING AND PLANNING: INVENTORY MANAGEMENT: METRICS AND PROCESS INTEGRATION: 1 2 3 4 PROGRAM CERTIFICATION AWARDED This allows the learner to focus on one module at a time, making it easier to prepare for the exam while encouraging participants to schedule training throughout the year. Each exam consists of multiple-choice questions. Participants have two attempts to score at least 75% in order to pass the exam. Official Retail Supply Chain Certification will be awarded once the participant successfully passes all four individual examinations. Copyright 2017 Accenture. All rights reserved. 9
Elective Courses Offered for each module, to round out the program and provide the opportunity for users to learn more about areas they are particularly interested in: MODULE S CORE COURSES ELECTIVE COURSES Copyright 2017 Accenture. All rights reserved. 10
COURSE MODEL Overview of ELECTIVE COURSES Core training is required and users will be tested on it during the final examinations. Elective courses are provided, but will not be tested: MODULE 1: MODULE 2: MODULE 3: MODULE 4 SUPPLY CHAIN FUNDAMENTALS FORECASTING AND PLANNING: INVENTORY MANAGEMENT: METRICS AND PROCESS INTEGRATION: Introduction to Order-to-Cash (OTC) Achieving Perfect Order Fulfilment Organization Fundamentals Delivering Against Customer Needs Financial Fundamentals Incoterms (7 part mini series) Sales and Operations Planning (S&OP): Concepts Forecasting Simulation On Shelf Availability Recognizing and Processing Actual Demand Launching New Products into the Market Understanding Quantitative Demand Forecasting Introduction to Demand Management Understanding How Inventory Impacts Financial Performance Introduction to Vendor Managed Inventory Inventory Accuracy: Strategies for Volatile Economic Times Inventory Management Simulation Item Inventory Management Managing Inventory in the Trade Vendor Managed Inventory Introduction to Retailer Performance Measures Introduction to Retailer Performance Measures Performance Measurement Basics Sustainability Metrics and Reporting Warehousing Metrics Analyzing Supply Chain Planning and Integration Elements Copyright 2017 Accenture. All rights reserved. 11
18-Month Access Although the Retail Supply Chain Certification program should take 6-12 months to complete, participants are provided with 18 months of access to all of the program courses: MONTH MONTH MONTH MONTH 1 6 12 18 RETAIL SUPPLY CHAIN CERTIFICATION (6-12 months) ACCESS TO ALL OF THE PROGRAM COURSES This provides users with time to take elective courses as desired and further build their knowledge, once the core program has been completed. It also enables participants to use the Retail Supply Chain Certification courses as a source of reference after they have completed the exam. Copyright 2017 Accenture. All rights reserved. 12
Award-Winning Course Design Our courses provide engaging, highly interactive learning experiences through use of the latest technologies available, whereas our learning specialists keep course content continuously up to date: Copyright 2017 Accenture. All rights reserved. 13
Program Pricing Structure EARLY BIRD if you enroll by December 31, 2017 the cost is $1100 JANUARY 1, 2018+ ENROLLEES if you enroll after January 1st, 2018 the cost is $1600 NON-FCPC MEMBERS cost $2150 Note: All funds are in Canadian currency Copyright 2017 Accenture. All rights reserved. 14
Further Information Interested in the Retail Supply Chain Certification program for your organization? For more information or to register, please contact: Aretta Hines Phone: (416) 510-416-0729 arettah@fcpc.ca Copyright 2017 Accenture. All rights reserved. 15