Itron Analytics Maximize the Value of Your Smart Grid

Act Measure Predict Closed-Loop Analytics Store Analyze Complete Data Intelligence Lifecycle The ultimate goal of the smart grid is to ensure safe and reliable delivery of energy. Building your smart grid infrastructure is just the first step in improving the way you manage and deliver energy. Operational analytics are key to achieving that goal, but do you have an analytics strategy and a plan for reaching the full potential of your smart grid investment? Market forces and new technologies are driving utilities to transform their operations and business capabilities. An increasingly interactive grid, rising public expectations and utility accountability, a retiring workforce and faster outage restoration are just some of these factors. To adapt, utilities must embrace new technologies and strategies that will improve grid intelligence and employee productivity for a diverse set of objectives. Itron s solution, built on a complete data lifecycle infrastructure, provides data essential to understanding your distribution grid and optimizing your investments and quality of service. We extend our proven hardware and software platform with an analytics solution that is robust enough to meet your current analytic needs, but flexible enough to evolve with your business. Using Itron s decades of experience in metering, utility operations, distribution systems, data management, technology partnerships and innovation, we are proud to deliver Itron Analytics, a suite of analytic software outcomes utilizing the robust and secure Microsoft Azure cloud services platform. In conjunction with Itron consulting services, utilities now have the ability to quickly leverage the power of analytics to reduce operational cost, improve efficiency, increase customer satisfaction and satisfy regulatory pressures. Itron Analytics allows utilities to: Aggregate data across operational, transactional and financial silos to garner a better, more intelligent understanding of the business Identify anomalies in order to automatically reroute electric paths away from failed devices or links Improve grid reliability and efficiency Reduce technical and non-technical losses Reduce the need for site visits through automated, remote meter reading and billing. Your utility may be closer to operating in the smart grid than you realize. Utilities are implementing systems with the potential to collect more information than ever before. Until recently, a significant volume of critical systems information was collected via SCADA systems and related to sections of the system above the transformer level. Data below the transformer was usually limited to lower resolution metering data, for a very limited number of data types and for billing purposes. SCADA systems are only one of many data sources that a utility can leverage for analytic purposes. Customer Information Systems (CIS) may already contain large amounts of information that go way beyond basic billing, such as customer demographics and premise construction details. GIS systems have long played a key part in utility business processes, and meter data management systems

Itron Analytics: Transforming Disparate Data to Useful Information can provide billing quality data where such validated and estimated data is beneficial. Over time, the majority of utilities have accumulated a significant history of these different data types, and these can all be extremely useful types of data when using Itron Analytics. The technology now exists for utilities to collect highly detailed information right down to the point of delivery. This was not previously possible due to technology constraints and limited business drivers to justify investments and data collection. Using new data from smart meter systems, and combining it with the data that utilities likely already have, means that utilities can see the benefits of analytics in their systems much sooner than they may realize. RISING TO THE CHALLENGE: ITRON ANALYTICS Itron Analytics supports the complete data intelligence lifecycle and helps utilities reach a state where data analytics enable more proactive management strategies and optimization. Through a combination of both software and services such as Voltage Analysis, Reliability Analysis, Transformer Load Management, Theft Detection, Outage Detection and Customer Service outcomes, utilities are given the tools to gain valuable insight into their operations. Voltage Analysis Power quality is becoming an increasingly critical factor for the utility industry. Customers needs are changing, distributed energy generation is more and more prevalent and utility-owned alternative energy sources are growing more diverse in nature and geographic location. These are just some of the factors pushing the utilities toward a more proactive approach to guarantee quality voltage delivery. Itron Analytics monitors voltage at every delivery point in the distribution network, allowing analysts to evaluate and understand the impacts of this changing landscape. Trends can be monitored and system improvements developed with a holistic approach using measured data, rather than reacting to individual customer complaints or relying solely on system models. The Voltage Analysis outcome gives insights into the quality of your power delivery on the grid. This leads to proactive, condition-based decision making related to endpoint voltage delivery. Monitor precise voltage at every delivery point in your network Proactively identify deficient equipment; reduce technical loss Identify problem areas and CVR/VVO opportunities Quantify and justify voltage management initiatives Validate issues prior to action Management of collection, storage and spatial visualization of voltage data

Theft Detection Outage Detection With the advent of smart meter deployments, utility operations staff loses a vital resource: the meter reader s eyes and ears on the street. Itron s Theft Detection outcome includes algorithms, data filters and pattern detection capabilities to identify meter tampering and service bypass conditions all in the back-office. Delivering consistent and reliable energy to customers is a priority for utilities. When service is interrupted, the utility is expected to restore service as quickly and efficiently as possible. Itron Analytics Outage Detection outcome interprets the tsunami of raw power outage and restoration notifications to deliver an accurate, continuous feed of information to the utility on the state of their distribution grid. Ongoing, precise updates enable crews to quickly and efficiently target their response during all phases of outage operations. Results are achieved by combining traditional outage exception alarms with location awareness via Itron s patented Transformer Connectivity offering, which provides an accurate and updated connectivity model of utility distribution phase and transformer connectivity. Itron Analytics identify duplicate alarms and momentary interruptions and apply results to this grid topology to accurately determine outage extents, even in cases when a subset of PONs or PRNs are received. Identify energy and revenue losses across distribution grid, from feeder to meter Utilize AMI data and data from other sources to pinpoint potential theft Decipher and prioritize tamper messages and patterns Provide desktop investigation tools such as mapping, visualization of service point history, load comparison tools, etc. Target outage response quickly and effectively Determine accurate outage extents, even with subset of alarms Eliminate duplicate alarms and momentary interruptions from OMS Validate and continuously updating outage extents with automated, strategic meter pings Discover nested outages during restoration Support full-ami or bellwether meter deployments Reliability Analysis Transformer Load Management With more frequent and powerful storms, utilities have a renewed focus on improving power reliability and being as efficient as possible with restoration efforts. Using Itron Analytics, operators can monitor and report the exact times of service interruption at each customer and use results to measure improvement in restoration time from automated distribution processes. Operators can also track and report on key performance indicators according to feeder, region and service territory. Itron s Reliability Analysis outcome allows the utility to analyze all of the outage data generated from a smart grid network in order to proactively improve overall reliability. Changing weather patterns, aging infrastructure and increased adoption of electric vehicles and other new technologies are creating new challenges for utilities to sustain grid reliability and effectively manage distribution assets. The Itron Analytics Transformer Load Management outcome utilizes smart meter data and weather data to monitor and analyze secondary transformer loading levels and accurately report on asset health at a scale never before possible. Loss-of-life calculations are performed to assist planners in effectively allocating capital for proactive transformer replacement where necessary. Transformer Load Management also includes what-if-scenario analysis capability so that operators can accurately predict the impact that new loads, such as electric vehicles, will have on transformers. Resolve outages faster Improve response to customer inquiries Identify locations at risk of future failures by monitoring momentary outages Create reports of industry-standard performance indicators such as SAIFI and CAIDI Provide up-to-date load detail on distribution transformers Identify over-utilized, under-utilized and at-risk transformers Assess unanticipated load increases that may result in asset failure Evaluate transformer sizing using loading history and peak seasonal loads

FAST DEPLOYMENT AND TIME TO VALUE FOCUS ON CONTINUING INNOVATION Itron Analytics for smart grid is offered as a Software as a Service (SaaS) solution utilizing the Microsoft Azure cloud platform. Itron s SaaS-based approach helps utilities realize value quickly and at the same time supports scaling deployments at a pace that is comfortable. The Itron Analytics roadmap is ambitious and aggressive. Itron strongly believes that analytics is a key component to extending the value of smart metering and smart grids. Itron is making significant investments in research and development to discover and productize new analytics use cases and algorithms. Utilities that leverage the Itron Analytics platform will benefit from this continuous investment in innovation. END-TO-END SMART GRID SOLUTION Itron Analytics is pre-integrated with Itron s market leading smart grid solutions to reduce risk, lower implementation costs and provide faster time to value. With this integration, Itron provides utilities with a complete smart grid solution including meters, grid sensors, networking, data collection, data management and consulting services. To further intelligence and insight, Itron Analytics includes analytics tailored to leverage the unique voltage sensing and alarming capabilities included in Itron s smart metering solutions. Itron Analytics for smart grid also includes data integration adapters which integrate to third-party systems such as GIS, workforce management, SCADA, CIS systems and third-party AMI and MDM systems. Customer Portal ITRON SERVICES The expectation across the industry is to make smart meter data available to consumers if interval readings are being collected. Providing access to view and understand energy usage information helps utilities meet customer expectation and increase customer satisfaction. By engaging with customers through online accounts it is possible to drive lower demand at costly peak load times and guide customers to proactively manage their energy usage. Itron s Customer Portal can be linked to utility online accounts through Single Sign-On features to create a seamless customer experience. Utilities can use Itron s web presentment tool to: Itron Services is comprised of five main service categories, each with a solution offering that caters to your unique business needs. Provide customers access to granular consumption history Send messages to customers within the Customer Portal Allow customization for energy usage goals and alerts Be mobile-ready with phone and tablet support Consulting & Analysis Services Itron s Consulting and Analysis (C&A) group provides clients with custom research, evaluation and consulting services focused on maximizing the value of distributed energy resources (DER) and creating a cleaner, more cost-effective and more reliable grid. Energy Forecasting Services Itron s forecasting services are designed specifically to address utility forecasting needs and are widely used to implement short- and long-term forecasting processes. Managed Services Itron s Global Managed Services team tailors solutions and outcomes based on customer needs, ranging from system monitoring to full infrastructure implementation and operations management to provide utilities with reduced upfront costs and risk, faster benefit realization, immediate expertise, best practices and innovation, and solutions poised for growth. Delivery Services Itron s Global Delivery Services team offers a range of services to accelerate our client s success and benefit realization with the deployment of Itron software and hardware solutions. Support Services Itron Global Support Services facilitates the maintenance and optimization of software, hardware, resources and business processes. By improving our customer s technical knowledge of Itron solutions, we increase confidence when conducting day-to-day operations, routine maintenance and periodic reconfigurations and upgrades.

ANALYTICS AT THE EDGE More and more smart meters are utilizing common IT technologies also used in laptops, personal computing, and smart phones including memory, processing, and networking capabilities. The Itron smart grid network relies on open standards communications (TCP/IP) allowing a multiservice network that supports prioritized network use and can be managed by standard Network Management System tools. In essence, a smart meter network represents a geographically dispersed networked computing and communications platform that overlays the utility s service territory. This distributed intelligence and digital measurement metering technology can be leveraged in several ways to offer advantages and new exciting capabilities in the smart grid analytics arena. A meter that is aware of network connectivity enables the analysis of grid issues near the root cause of the problem, minimizing the burden on the communications network and the need to send data to the back office. Communication between meters provides a low-latency communication opportunity for complex event processing and action in real time. This type of scenario utilizes the millions of meters CPUs for coordinated analytic processing at the edge. MAKE THE SMART MOVE TO ITRON ANALYTICS Utilities are now faced with more rapid change and increased expectations than almost any other time. The grid is becoming more participatory (two-way), there are ongoing increases in the reliability, service and engagement level that customers expect, and regulators are awaiting results from smart grid investments. Itron s years of industry insight and experience, combined with our Itron Analytics solution and consulting services, will provide you with the cutting-edge analytic capabilities of today and prepare you for the emerging priorities of tomorrow. Itron Analytics enables the utility to realize the full value of the smart grid. Join us in creating a more resourceful world. To learn more visit itron.com While Itron strives to make the content of its marketing materials as timely and accurate as possible, Itron makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of, and expressly disclaims liability for errors and omissions in, such materials. No warranty of any kind, implied, expressed, or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, and fitness for a particular purpose, is given with respect to the content of these marketing materials. Copyright 2017 Itron. All rights reserved. 101330BR-07 02/17 CORPORATE HQ 2111 North Molter Road Liberty Lake, WA 99019 USA Phone: 1.800.635.5461 Fax: 1.509.891.3355