STANDARD OPERATING PROCEDURE FOR MIAL HEAVY EXPORT AND BONDED CARGO OPERATIONS

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STANDARD OPERATING PROCEDURE FOR MIAL HEAVY EXPORT AND BONDED CARGO OPERATIONS PURPOSE: This SOP lays down guidelines to enable correct handling of Export Shipments within the HEA Exports and Bonded Terminal. SCOPE: The scope of activities in this HEA Export and Bonded Cargo Terminal is to facilitate processing of Export cargo Local clearance of shipments consisting of weight of 150 kgs or more per package and Bonded Cargo coming from hinterland stations. Special cargo consignments containing VAL / PER will not be handled from this Terminal. OBJECTIVE: The objective of this SOP processes is to ensure all relevant processes / regulatory norms are adhered while handling export activities at the HEA Exports and Bonded Cargo Terminal. DEFINITIONS & ABBREVIATIONS Carting Order An online request made by Freight Forwarder / CHA to Airline representative confirming undertaking to airlift the export cargo by stipulated flight and date. Export Cargo Taking cargo or goods or property out of India from a place inside India. Shipping Bill Referred to in section 50 of the Custom s Act 1962. The exporters are required to file shipping bill on a prescribed form for export of any kind of goods. A minimum number of 4 copies of shipping bill should be filed. Generally; four types of shipping bills are prescribed. i. Free SBs for shipments on which no duty or less is leviable. ii. Dutiable SBs for goods which are subject to export duty or cess. iii. Drawback SBs for goods which are exported under claims for drawback of duty. iv. Drawback SBs for section 74 claim for re-export of imported goods under claim for drawback of duty. The exporter has to carefully choose the particular type of SB depending upon the type of export. 1 P a g e

Terminal Charges Receipt Expenses incurred by the Authority (MIAL) to process or store the goods or cargo and include electricity charges, insurance premium, security charges, terminal charges, surcharge for heavy cargo, and cargoes requiring special care such as hazardous, Perishable, valuable and express cargo and license fee for providing such storage and processing facility. MIAL - Mumbai International Airport Private Limited HEA - Heavy TC - Terminal Charges Receipt AWB - Air Waybill LEO - Let Export Order VAL - Valuables PER - Perishable CARR - Cargo Arrival DGD - Dangerous Goods Declaration MSDS - Material Safety Data Sheet CTM - Cargo Transfer Manifest TDG - Truck Dock Gate CHA - Custom House Agent ODC - Odd Dimension Cargo BAG - Bonded Area Gate GHA - Ground Handling Agency SHA - Security Hold Area 2 P a g e

Step 1:- Generation of Terminal Charges Receipt Process Time Lines Responsibility Online submission of shipping bill in Customs ICEGate by the Agent/ Freight Forwarder. Freight Forwarder / CHA Online request for Carting Order from GMAX to Airlines by the Agent/ Freight Forwarder Freight Forwarder / CHA Carting Order approval from airlines based on the AWB details submitted to Airlines on GMAX Airlines Validation of shipping bill message received from Customs MIAL / Customs System Generation of terminal charge receipt on GMAX by the Agent/ Freight Forwarder Please refer document shared with MIAL circular on VT creation for Heavy & Bonded Cargo Terminal Freight Forwarder / CHA Step 2 :- Export Vehicle Management Process Time Lines Responsibility Lane entry Point:- The Vehicle management will check the vehicle token and then allow the vehicle to join the Heavy & Bonded cargo terminal lane. Freight Forwarder / CHA / Transporter / MIAL Security HEA Terminal Entry Gate:- At main gate entry, the security staff will check Vehicle Token generated from GMAX. Note: - If valid vehicle Token is not available with the transporter or CHA, vehicle will be turned denied entry and send back to joining the lane at entry point GATE 5. Freight Forwarder / CHA / Transporter / MIAL Security 3 P a g e

Step 3 :- Admittance of Cargo at Truck Dock The CHA will hand over the TC receipt to the Security personnel at Truck Dock. Freight Forwarder / CHA The Security on the dock will put a stamp and note down the on the TC. MIAL Security Same TC will be forwarded to weighment counter by the agent. MIAL Security / Agent / FF /Transporter Truck dock staff shall perform the checks related to marking labeling, weight and volume at the of cargo admittance. The MIAL supervisor will count the number of pieces and maintain a record. MIAL truck dock team will move the cargo from the truck dock to the Weight check area by Hand Pallet Trucks On completion of the weighment of all the pieces of the shipment,mial representative shall endorse a copy of TC confirming the completion of weight / volume checks and updates remarks in case of weight variations. MIAL staff will co-ordinate with Agent/CHA for any incomplete shipments and may impose appropriate administrative charges for delaying the shipment. Agent / FF / MIAL Export Ops Step 4: X-Ray Screening of HEA Shipments After weight & Volume checks, cargo will proceed for screening Agent will submit the required documents at screening point:- 1.Annexure I/ II 2.Airway bill Copy 4 P a g e

3.MSDS/ Non Haz Certificate ( For Pharma) 4.DGD/ Checklist (For DG ) 5.No gas certificate (For cylinders) 6.Consignment Security Declaration Copy (For AF, BA, CX,KQ, LH, NH, TK) 7.180 Days Master Airwaybill statement (In case of US Bound Cargo) 8.Authorised TSA ID card photocopy (In case of US Bound Cargo) Agent / FF / Appointed X-Ray Screening Agency The physical check of shipment will be carried out by the screener, as and when required. Agent / FF / Appointed X-Ray Screening Agency On screening of the last piece of the shipment, the Screener will endorse the reverse of the TC copy with screener name/date/time and handover the TC copy to the agent and will retain the security declaration. Agent / FF / Appointed X-Ray Screening Agency Step 5: Placing of X-Ray Screened pkgs in SHA Location On completion of X-Ray screening, MIAL GHA personnel will place the shipment in Cargo SHA. After placing the complete shipment in SHA, the MIAL GHA staff will maintain a register (Location Register) at CISF access control point, mentioning the AWB Number, pieces and location of the shipment. Step 6: Online Cargo Arrival Message to Customs Agent/Freight forwarder shall approach MIAL TDG counter and submit the TC copy endorsed by weighment staff along with shipment location on the reverse of TC. Agent / FF / MIAL Export Ops 5 P a g e

Staff at TDG counter shall accept the shipment in the system and send cargo arrival message (CARR) to customs. In case of weight variation, shipment weight shall be amended and necessary charges will be collected. Export Ops Agent shall submit Annexure C for registration of shipment with customs system after the CARR message is sent. CHA / Agent Step 7: Examination of Cargo Cargo marked by customs for examination will be intimated to MIAL GHA supervisor by CHA/Agent at CISF access control point. CHA / Agent GHA supervisor will ensure cargo is brought at the designated area at the earliest for examination. CHA / Agent The Cargo pkgs requiring examination will be brought on written request from CHA / Freight Forwarder representative in a register kept at Export Examination area. Export Ops Upon completion of the Customs examination, the recalled pkg will be will move to SHA through a common X-ray machine positioned in the Examination area and will be placed / stacked in the SHA. CHA / Agent / Customs / Export Ops Step 8: LEO After completion of all Customs Clearance procedures, LEO will be granted and Shipping Bill Copies will be printed. Customs Receipt of Online LEO message to Custodian system Customs The agent will make a final set of document, and get the Main AWB stamped by the Screener by returning Within One hour of SB / CHA / Agent 6 P a g e

the earlier stamped TC copy. At this stage the screener will update screening record for change of weights, if any. LEO Endorsement On checking both the document, the Screener will put a screened stamp on the final AWB set. CHA / Agent Step 9: Handover / Acceptance of Customs LEO granted Cargo / Docs and Carting of Export Cargo Within 01 hour of shipping bill endorsement, Agent/Freight forwarder shall submit the original document set along with LEO print out and one copies of TC receipt to the respective Airline representatives / Carting agents located at the Heavy Bonded Exports shed at Acceptance desk. Carting agents / Airline representatives are positioned at the Exports shed throughout the LEO processing hours. In case of any difficulty in locating them, CHA / Freight Forwarder may please contact MIAL Exports team for further assistance. The appointed acceptance representative shall perform a proper handover / takeover of shipment from the agent. A proper receipt with an endorsement Goods and Docs received shall be given on the agent s copy of the TC receipt. Second copy (Stamped) will be attached with AWB. If the difference between LEO message endorsement timing and document submission to the Carting representative exceeds 01 hour, MIAL may impose an Admin fee levy for the delay in handover. Immediately upon receiving handover Cargo shall be moved with carting challan complete with permission taken from Customs. Within One hour of SB / LEO Endorsement Within One hour of SB / LEO Endorsement CHA / Agent / FF / Airline Representative (GHA) Export Ops Export Ops CHA / Agent / MIAL Export Ops Export Ops Step 10: BAG 7 P a g e

The BAG will be done after getting security stamp mentioning Date and Time of the carted cargo at MIAL BAG Counter situated adjacent to Heavy cargo Terminal s Exit gate. The Demurrage charges will be applicable to whomsoever (Agent/ Airline) if the goods are carted after free period of 24 hrs from the of ADMITTANCE of cargo. At the of carting, the appointed carting agent should ensure that whenever possible the cargo is stacked in such manner that on all pieces AWB number are visible. Security / Export Ops Carting Agent Carting Agent Step 11: Bonded Cargo Process (Cargo processed at hinterland stations for which BOM airport is used as Gateway Airport.) No change in Truck dock admittance, X-ray screening, Handover/ acceptance, carting and BAG process. The only difference being Bonded Cargo is already Customs cleared, hence no requirement of Customs Examination and waiting for LEO for Export bonded shipments. Step 12: Security Procedure for ODC shipments Bonded Trucker / Security / Export Ops The TC copy will be handed over to Security at the dock. The ODC cargo will be unloaded on the dock. Security will put a stamp on the TC and hand it over to Agent. The Agent will approach TDG counter for CARR. Agent will arrange for the Customs examination of this shipment. Once the customs LEO is done, CHA will inform the security screener for the physical inspection of the shipment. Upon completion of physical inspection the cargo will be moved to the SHA immediately on the of TC receipt. Basis Time CHA / Agent / FF / MIAL Security The agent will get the cargo screened stamp on the Time CHA / Agent / FF / 8 P a g e

AWB for physical check done by the security. Basis Appointed Security Screener / MIAL Security The complete handover set will be made by the agent and handover to Airline or its representative. Basis Time CHA / Agent / FF / Airline Representative (GHA) The concerned Airline shall ensure the security of such shipments with appropriate security measures after being security checked. Carting Agent The concerned airlines representative shall liaise with MIAL staff and ensure the smooth movement of ODC cargo as per the aforesaid process. Security / Export Ops The TC copy will be handed over to security staff while carting ODC cargo from SHA to unitization area. The security will mention the and handover the TC to BAG staff for BAG updating. Security / Export Ops Step 13: Inventory of Backlog Cargo An inventory of previous day s admittance left over / backlog Export Cargo (LEO and Non LEO) will be taken by MIAL GHA. A proper record of all such backlog Cargo will be maintained in the Export Cargo Inventory Register. At start of Days Operations At start of Days Operations MIAL Exp Ops team MIAL Exp Ops team MIAL Operations personnel will follow-up with the concerned Clearing agent / Airlines to expedite the process of Clearance / Carting so as to ensure smooth flow of admitting fresh Cargo. MIAL Exp Ops team In case of any queries or challenges please contact the below officials Sr. Name Contact No Email ID No 1 Gmax Support 41134113 / 9820120701 Gmax.support@gvk.com 2 Nandan Kanchan, Sr. 66851382 / 9930144171 Nandan.kanchan@gvk.com 9 P a g e

3 4 5 6 Manager Cargo Satish Prasad, Manager Cargo Subodh Thakur, Dy. Manager - Cargo Balbir Singh, Dy. Manager Security Yogesh Patange, Asstt. Manager - Cargo 66850324 / 9619996617 Satish.prasad@gvk.com 9930144164 Subodh.thakur@gvk.com 66851360 / 9930144170 Balbir.singh@gvk.com 9004981789 Yogesh.patange@gvk.com 10 P a g e

Input Process Flow Documentation/ Output Booking / Carting Order given by Airline Issuance of Terminal charges receipt TC Receipt. Issuance of Truck Tokens after checking TC Receipt, AWB copy and Security Declaration Entry of Cargo Vehicle into the ACC HEA Shed Main Gate. Unloading of Cargo at Export shed Truck Dock. Weight and Dimension check. X-Ray Screening of cargo. Placing X-Ray screened Cargo in SHA Location Cargo Arrival Message. Pcs to be brought for Examination Customs Examination of Cargo for clearance Post Customs clearance examined pcs to be rescreened. Examination report by E.O. Customs Air Waybill Handover set. LEO Of Export Shipment Handover of relevant Documents to Airlines. Acceptance checks (RFC). Carting of LEO Granted Cargo to Airline unitization area SB Printed and endorsed by Suptd Customs Cargo Acceptance sheet. Unitization of Cargo as per FBL Manifestation. Built-up ULD s handover to Ramp Handler. Export Manifest - EGM. 11 P a g e