MARKET LEADING INTERMODAL SERVICES

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MARKET LEADING INTERMODAL SERVICES

OUR CORE BUSINESS - OVER 35 YEARS OF EXPERIENCE & SUCCESS Delivering for our customers for over 35 years Total UK-wide coverage Integrated with all services across 9 UK regional ports 2

WE HAVE YOUR JOBS COVERED Excellent delivery and collection performance Over 95% of our deliveries on time* Day one for day two available Complete logistics integration: UK Ports Depots Rail heads Close to RDCs * Source MSC statistics. Once loaded on Truck / Train. Excludes port delays. Other T&Cs apply 3

MARKET LEADING INFRASTRUCTURE & CREDENTIALS Dedicated contacts, support and resource supplying unrivalled fleet capacity: 500+ contract trucks 4 MSC contract trains 12 rail terminals 18 depots nationwide Over 150,000 road miles a day 1,400+ jobs covered per day 4

EXCELLENT SUPPLY OF EQUIPMENT In addition to market-leading road and rail capacity, we have a vast equipment supply including specialist equipment: Genset trailer Rigid Flatbed Tipper Low-loader Container lift trailer Light-weight trailer 5

MARKET-LEADING EXPERTISE & COVERAGE In-house, carefully selected haulage providers to ensure capacity, flexibility and total control to meet our customers requirements. + Dedicated in-house haulage partners Contract rail partners: + 6

SUPPLY CHAIN ADVANTAGE CONNECTED TO THE VESSEL Seamlessly connected to the vessel Integrated planning: Vessel arrival > haulage collection & delivery of the box All bookings optimised for speed & efficiency though connected network of: Road Rail Depots Ports 7

IMPORT THROUGH-BILL SERVICES We offer Through-Bill Import arrangements allowing for: Enhanced pre-booked planning Early movement of cargo closer to final destination Reduction in delay risk Service at no extra cost 8

CONNECTED REGIONALLY TO 9 UK PORTS Unrivalled links to key UK ports Collection and delivery for all services calling at 9 regional ports Nationwide depot network Closer to final destination & major distribution centres Sustainable & excellent value for money Greener environment - Saving over 11 million road miles every year

IN-HOUSE EXPERT PLANNERS USING STATE-OF-THE ART TOOLS Highly experienced planners using state-of-the-art planning systems Our tools ensure that: We know the whereabouts of your cargo every step of the way using our advanced vehicle trackers We work continuously to find the most efficient intermodal transport plan for you 10

LIVE HAULAGE AVAILABILITY ONLINE Access to live availability, 24/7 for import haulage services from UK ports. 11

ON-BOARDING PROCESS MSC s on-boarding process understands every aspect of your account and transport requirements Driving supply-chain efficiencies: Through continuous supply of guaranteed equipment Scheduled to your specific operations Bespoke services 12

24 / 7 SERVICES We recognise the need for aroundthe-clock support & offer: 24 hour deliveries 24 hour operational contact for all bookings Driver s contact information* * Bookings outside of regular office hours. 13

A PARTNERSHIP WITH MSC MEANS Award-winning customer service Dedicated point of contact Next day booking availability Vehicle tracking facilities Regular planning meetings Enhanced equipment availability Agreed performance measures Regular performance reports 14

OUR CUSTOMERS INCLUDE Our extensive customer base includes many well known brands in many different industries. Here s a few you may have heard of: 15

IN SUMMARY Our sustainable intermodal services seamlessly integrate rail & road haulage solutions, across 9 UK ports, into your supply-chain. COVERAGE RELIABILITY SUPPORT National coverage 24 / 7 Next day collections Drop and swap Port & Depot network Over 95% on-time deliveries* Access to over 40 providers Optimised routings Excellent equipment availability 35 year s experience Dedicated contact Tracking Planning meetings Dynamic planning systems Performance reporting * Source MSC statistics. Once loaded on Truck / Train. Excludes port delays. Other T&Cs apply 16