Amoco Presentation. Revised Sliced Show Written Report. Table of Contents 6/24/98. Author: HSE BBA. Amoco Presentation HR OBJECTIVES AND POLICIES

Similar documents
GROUP 5 HAARA, HEIKKILÄ, HEINONEN, KOSKINEN, LÅNGSTRÖM, SNEEN AMOCO CORPORATION

$02&2-)LQODQG 2UJDQL]DWLRQDO6WUXFWXUH. Team # 2 Harri Ehanti Martin Ruppel Olli-Jussi Saksanen Jan-Henrik Tamminen

AMOCO CORPORATION PROJECT AMOCO FINLAND TEAM 6: SELECTION BY HENRIK FRIBERG ANTTI GLAD JOHANNA HYTTINEN KATARIINA PUSA TIIA RISSANEN JENNI TORIKKA

Human Resource Management. 11 ed Gary Dessler

Managing People and Finance. Outcome One. Pupil Notes. National 5

CERTIFICATIONS IN HUMAN RESOURCES» Senior Professional in Human Resources - International TM. SPHRi EXAM CONTENT OUTLINE

The Management Process

HR certification: basic course

STRATEGIC MANAGEMENT CERTIFICATION PREP COURSE

Johanna Shikongo Cell:

Mott Community College Job Description

HR certification: basic course

This course supports the assessment for Managing Human Capital. The course covers 4 competencies and represents 3 competency units.

European Business Graduates Program

BTEC Higher National Diploma Human Resource Management. Jeeshan Mirza. Lecture 1.1 INTRODUCTION TO HRM

Principles of HRM. Human Resource Planning

Ethics in Human Resource Management

Human Resource Management (HRM)

HUMAN RESOURCES PROGRAMS

ST. PETERSBURG SALARY SURVEY IN ST. PETERSBURG DURING THE POST-SANCTIONS AND ROUBLE DEVALUATION PERIOD

RETAIL MOSCOW & SAINT PETERSBURG

7 Quality Organizations and Service. Copyright 2016, 2013, 2011 Pearson Education, Inc. 1

Human Resource Management. Year 12 Semester three Unit six

UNIVERSITY OF MUMBAI

ROLE OF CEO IN AN EDUCATIONAL INSTITUTION ASHOK KUMAR CEO INDIAN HIGH SCHOOL (GROUP OF SCHOOLS) DUBAI

CERTIFICATIONS IN HUMAN RESOURCES. aphri TM Associate Professional in Human Resources - International TM aphri. Exam Content Outline

Practice Questions Strategic Management

Introduction to Human Resource Management. Class 1

Staffing (Human Resource Management)

Job Description. Human Resource Officer. Human Resource Officer 4/4/2017 Page 1

1: NATURE CONCEPTS AND FUNCTIONS OF HRM

Manufacturing Workforce Survey Results. November 2012

Chapter Six. Learning Objectives

Motivation. Learning Outcomes

Roma Hanson Vice President - Organizational Development AIDS Resource Center of Wisconsin (ARCW) June 13, 2017

University of Piraeus Dept. of Maritime Studies M.Sc. In SHIPPING MANAGEMENT

Indiana State Personnel Department Training Plan for Fiscal Year 2008

We welcome candidates who bring a wide variety of backgrounds and experiences to join us in working toward MSF s common mission.

About the Tutorial. Audience. Prerequisites. Disclaimer & Copyright. Human Resource Management

Marketing. ACC 201 Introduction to Financial Accounting. SLO 1 SLO 2 SLO 3 SLO 4 SLO 5 x x x x x x x x x x x x

Human Resource and Talent Management

Human Resources BUDGET & FULL-TIME EQUIVALENTS SUMMARY & BUDGET PROGRAMS CHART. Operating $ 8,664,661 Capital $0 FTEs 29.25

Southern California Public Power Authority Position Description

DEPARTMENT OF MANAGEMENT

Description of the program

COURSE DESCRIPTIONS 科目簡介

Field 012: Career and Technical Education Marketing Assessment Blueprint

COURSE MODULES LEVEL 1.1

JOB DESCRIPTION. Human Resources Director, WWF Greater Mekong. Chief Operating Officer, WWF Greater Mekong

Assembling the Workforce for NPOs

HOW DOES LEADERSHIP STRUCTURE AFFECT THE BOTTOM LINE?

Human Resources RECOMMENDED BUDGET & STAFFING SUMMARY & BUDGET PROGRAMS CHART. Operating $ 8,511,700 Capital $0 FTEs 25.25

JOB DESCRIPTION AMNESTY INTERNATIONAL INTERNATIONAL SECRETARIAT

HUMAN RESOURCES DIRECTOR

IPMA-CANADA INTERNATIONAL CERTIFICATION PROGRAM IPMA-CP (IN TRAINING) IPMA-CP IPMA-ACP IPMA-EX IPMA-CE

ANNEXURE-I QUESTIONNAIRE FOR EMPLOYEES PERCEPTIONS ON HRM PRACTICES IN SUGAR INDUSTRIAL UNITS

Defining HR Success 9 Critical Competencies for HR Professionals. Take-Aways

Competency Model for HR Professionals

Financial Salary Guide & Employment Outlook

Best Practices. for Internship Sites. 1. Carefully Plan the Core Elements of Your Program

1. An expatriate manager is a citizen of one country who is working abroad in one of

LESSON 2 WHO IS A MANAGER? Yasangika Sandanayake

Writing a Job Description on the UBC Okanagan Campus

NetHope is a virtual organization and our team members work across the US and Europe.

2018 SALARY GUIDES NOW AVAILABLE! FINANCE & ACCOUNTING SALARY GUIDE

Vice Chancellor, Human Resources District Office Kern Community College District JOB DESCRIPTION

Human Resources Specialist, Staffing and Recruitment - (14 Month Term)

Human Resources & Risk Manager Class Specification

HUMAN RESOURCE MANAGEMENT: AN OVERVIEW

Advanced Human Resource Management Topics Exam Summary: Undergraduate, Masters, and Doctoral Levels

Job Posting Vice President, Program Operations - HQ

Managing Human Resources Bohlander Snell

SHRM CUSTOMIZED TALENT ACQUISITION BENCHMARKING REPORT

GfK Verein & St. Gallen Symposium

Presenters. Workforce Planning Partners. Workforce Planning in the Real World

Métis Nation Saskatchewan (MN-S)

Human Resources Job Family: Human Generalist Progression

VOLUME: D. Management of Drug Dependence Treatment Services

Public Service Secretariat Business Plan

Employee engagement is promoted by a myriad of

VNSA2016/06 OPEN TO INTERNAL AND EXTERNAL CANDIDATES

NATIONAL FEDERATION OF FEDERAL EMPLOYEES Job Description. JOB TITLE: National Business Representative/Organizer

Program Learning Report

Certified Human Resources Professional (CHRP) Competency Framework

Week Marking Period 1. Week Marking Period 3

Human Resource Management refers to the activities an organization carries out to use its human resources effectively. Four major tasks of HRM

Safety Competencies. Introduction to Safety Competencies

Field 008: Business REPA Educator Standards

PORTAGE COMMUNITY SCHOOL DISTRICT 1000/page 1 of ADMINISTRATION District Organization 1110 Assessment of District Goals

TALENT ACQUISITION AND MANAGEMENT STRATEGIES for Hourly Workers

HRM Legal Environment

We, The North West Company (NWC), are hiring a Supervisor, Meat for our meat department in our Northern and NorthMart stores.

Al Ain University of Science and Technology College of Business Bachelor of Business Administration Program Brief Course Descriptions

Chapter 9 Attracting and Retaining the Best Employees

OECD Multilingual Summaries Better Skills, Better Jobs, Better Lives

POSITION AND CANDIDATE SPECIFICATION PRESIDENT AND CEO

pinpoint planning human resources audit tool

POSITION OPENING. Manager of Talent Acquisition and Development. Boys Hope Girls Hope International St. Louis, Missouri

Position No. Title Supervisor s Position Staffing Consultant Manager, Staffing ( )

CERTIFICATIONS IN HUMAN RESOURCES» ASSOCIATE PROFESSIONAL IN HUMAN RESOURCES. aphr TM EXAM CONTENT OUTLINE

Transcription:

Amoco Presentation Amoco Presentation 6/24/98 Revised Sliced Show Written Report Table of Contents Author: HSE BBA Amoco Presentation HR OBJECTIVES AND POLICIES MISSION AND VALUES MISSION AND VALUES OBJECTIVES OBJECTIVES POLICIES INTERNAL POLICIES EXTERNAL POLICIES EXTERNAL POLICIES Organizational Structure Organizational Chart CEO Finance & Accounting Marketing Human Resources Purchases & Logistics Regional Manager Facility Managers http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/index.htm (1 of 5) [5/28/1999 1:40:07 PM]

Amoco Presentation Organizational Growth 1st year planning 1st year planning Amoco Baltic Years 2 to 3 Years 3 to 4 Baltic and Russia in 5 years Job Description - Top Management Common Requirements CEO CEO VP, Baltic VP, Baltic CFO CFO VP, HRM VP, HRM VP, Marketing VP, Marketing VP, Marketing VP, Logistics VP, Logistics VP, Logistics AMOCO Mid-Management Jobs Job Title: Regional Manager Regional Manager http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/index.htm (2 of 5) [5/28/1999 1:40:07 PM]

Amoco Presentation Regional Manager Regional Manager Job Title: Facility Manager Facility Manager Possibilities in Job Design Job Design (cont.) Job Design (cont.) Recruitment Methods Job Markets Sources of Recruitment Pros & Cons Internal Recruiting Pros & Cons External Recruiting Recommendation Recruitment Brochure Selection Personal Characteristics Selection of Top Management Flow of the Selection Process First Interview Background Investigation Psychological & Medical Test Final Interview Hiring Decision Training Training in General Training http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/index.htm (3 of 5) [5/28/1999 1:40:07 PM]

Amoco Presentation Skills needed for effective performance at different levels of management Number of training days needed Starting Operations Human Resources Top-Management Orientation Orientation cont. Orientation cont. Training Training Training cont. Training cont. PERFORMANCE APPRAISALS OBJECTIVES APPRAISAL SYSTEM HR FUNCTION PROCESS PROCESS PROCESS CULTURAL MODIFICATIONS SOLUTION TO THE CULTURAL DIFFERENCIES: TRAINING Compensation Compensation instruments Compensation goals Compensation goals cont. http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/index.htm (4 of 5) [5/28/1999 1:40:07 PM]

Amoco Presentation Finnish Legislation affecting Compensation and Benefits Base salary Pay-for-performance: incentive Pay-for performance: bonus Pay-for-performance: recognition Benefit program Benefit program cont. Additional information Thank You for Your Patience! http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/index.htm (5 of 5) [5/28/1999 1:40:07 PM]

Amoco Presentation Slide 1 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld001.htm [5/28/1999 1:40:10 PM]

Amoco executive summary Executive summary of the Amoco-Finland case For the reader The executive summary tries to capture the most essential information found during the process of Amoco-Finland. Although the format may not fulfill the requirements of formal executive summary, this page captures the data we consider the most relevant. After a brief summary there is a revised slide show which contains the aggregate and final presentation. We ask you to use this material during the video conference to avoid any conflicts due to the revision. Overview of the Finnish culture Finland is an economically stable country with strong labor unions and high unemployment. The impact of unions have kept the salary levels relatively high despite unemployment. Government imposes heavy taxes on individuals as well as on companies. The educational level is among the top countries in the world and there is skilled labor available and people are ready for new challenges. To some degree, the Finnish people prefer staying in Finland and need strong incentives to move abroad for work. We do not see this as a major concern. However, we must address this point to the applicants when hiring them to avoid later problems. Safety wise Finland is a good place to establish an organization. There is no major concern for safety issues. Overview of Russian and Baltic cultures Russia and Baltics have gone through many changes in the past few years and they are developing quickly. Our definition of their problems and current situation are partly assumptions, because we do not have on-hand experience of local customs. We have agreed with the research team that there are very potential markets in Eastern Europe. We also agreed that the educational level as well as work moral, health care issues, and http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/report.htm (1 of 6) [5/28/1999 1:40:12 PM]

Amoco executive summary safety issues are concerns to consider. Corporate mission and policy Amoco's mission statement and corporate culture apply to every country, despite the cultural differences. However, the implementation and administration of some policies will need to be adjusted in order to avoid conflict with the country's culture, society, laws, or political structure. Major concerns are relocating employees, the absence of facility manager in Finland, appraisal and compensation policies. Amoco Finland is a gateway to Russia and Baltics. Therefore we need to build a profitable organization which supports the expansion to the eastern Europe. The expansion will be executed, supervised and supported by Amoco Finland. A similar organizational structure will be implemented to Russia and Baltics. Teams and individuals need to be committed to a long term relationship with Amoco. Employees and organization strive for continuos improvement through self-development and team work. Amoco Finland will also continue the social responsibility program, where the society is important as a whole. Organization and the development plan Amoco Finland will start as a flat organization with a CEO, VP marketing, VP Human resource, VP Logistics, and CFO. To support them, the starting organization includes four regional managers, Russian VP, and Baltic VP. After operations begin to expand there will be a need to hire assistants for each department as well as region managers. The organization in Finland does not include facility manager due to the characteristics of Finnish entrepreneurs. It would hinder the franchisee contracts to include facility managers in Finland. Having facility managers would interfere with the way the Finns perceive entrepreneurship. Also the overall costs can be reduced greatly by eliminating facility managers. Our goal is to run operations in full within three to five years. Baltic and Russian operations will be closely connected to Amoco Finland and later separated to their own units. 1st year operations: Finland will establish and operate 25 facilities after the first year. These facilities locate mostly in the southern Finland and will be constructed under the supervision of region managers. First facilities will be established also to Baltics, although fewer than in Finland. Following the development of the Finnish organization will give experience to Baltic VP as well as give insights of future planning. The Baltic VP is responsible for http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/report.htm (2 of 6) [5/28/1999 1:40:12 PM]

Amoco executive summary the first franchisee and construction contracts, he/she also supervises the process and reports to the CEO of Finland. The Russian VP is planning the strategy for Russia in cooperation with the CEO of Finland and starts to negotiate franchisee and construction contracts. There will not be any facilities established in Russia during the first year. 2nd year operations: Finland has 50 operating facilities located close to major cities. Number of regional managers will increase to six and the need for their assistants will be evaluated. The Baltic VP continues to develop operations in Baltics, hires regional managers and facility managers with the Finnish HR team, and report to the CEO of Finland. The number of stations will be close to 30. In Russia, the first stations are opened. 3rd year operations: All 100 stations operate in Finland and the number of regional managers is ten. Concentration is directed towards cost-efficiency and service quality. First 15 stations are operating in Russia and over 50 in the Baltics. Baltic organization is becoming independent from the Finnish one. 4th year operations: The Russian organization is starting to operate independently and continues to grow all around Russia. Job Description Common requirements for higher positions are a University level degree, several years of experience in the field of the position, fluency of English, and long term commitment to the company. The slide show defines individual and more specified requirements as well as the job description. Region manager requirements also include the same basic educational background but also concentrates more on specific skills as well. Organizational and communication skills, as well as leadership and computer skills are essential to perform the job efficiently. Willingness to travel during weekends is also important. The facility managers, who work in Baltic and Russia are not required to have an academic background. They are, however, expected to handle basic accounting tasks, have good problem solving skills, and general knowledge of business. Suggestions for job design methods include job enlargement, job rotation, job enrichment, and team participation techniques. Using these methods will improve the work environment and enhance self-development as well as support the team spirit. Recruitment The education situation in Eastern Europe will cause problems in http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/report.htm (3 of 6) [5/28/1999 1:40:12 PM]

Amoco executive summary finding many talented employees. Therefore our company must attract currently working managers from other companies and employees from other countries to start the operations in Eastern Europe. Later we can train new employees but we found it crucial to start with professionals. Recruiting sources include headhunting agencies, advertising, and internet. We suggest that the CEO and CFO are recruited internally, because they are already familiar with the Amoco policies. Marketing and HR personnel should be recruited externally, as language skills and cultural experience are required for effective results. Regional managers are planned to be recruited from national labor market, to secure familiarity with local customs. The facility managers are recruited from local market. Selection Amoco employees should have both managerial and interpersonal skills. The most important managerial skills required are: risk taker, analytical skills, leadership skills, organizing skills, effective decision-making under pressure, and goal-oriented. The required interpersonal skills include: strong ethical values, extrovert person with communication skills, capability to teamwork, and language skills. The Finnish CEO will be pointed out by Amoco-USA CEO. The Vice Presidents are selected by the Finnish CEO with the help of American HR team. Other decisions concerning the Finnish organization are made by the Finnish CEO with the help of HR Vice President. We also believe that not all the implemented policies in US will be suitable to employees in Europe. For example, the Finnish employees do not tolerate continuos supervision whereas eastern Europe workers must be supervised. Training All employees are given an orientation period where they are familiarized with the company. The training is divided into two categories: business skills in Russia and Baltic; Amoco ethics, values, and products. Top-management will receive the basic training in the first two weeks in the US head quarter. Afterwards, these will be the people to implement the policies in Finland. Training is done in three levels: Top-management has external courses, visits facilities and head quarter. http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/report.htm (4 of 6) [5/28/1999 1:40:12 PM]

Amoco executive summary Middle management is familiarized with Baltic and Russian environment and taught the basic language skills Facility managers and franchisees need product knowledge, standards, rules and regulations, and customer service skills. Appraisal The goal of appraisal is to influence individual behavior, foster self-development, and help individuals to perform as a team. Important task is also to provide information to support compensation, possible employee termination, and internal recruiting decisions. The appraisal is done by using 360 degree evaluation, where co-workers, supervisor and employee oneself takes part in the process. Compensation Compensation goals include low employee turnover rate, foster corporate culture, and improve organization performance. Incentives address teamwork and creativity. The base salary is determined according the industry average. The pay-for-performance compensation and benefit program aim to attract the best skills to join Amoco team. Compensation policy does not conflict the values of the company but supports them. It is also fair and manageable. Idea was to suggest a different policy from the current so there could be discussion how to attract the skilled people. To Slide show Administration Helsinki School of Economics and Business http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/report.htm (5 of 6) [5/28/1999 1:40:12 PM]

Amoco executive summary http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/report.htm (6 of 6) [5/28/1999 1:40:12 PM]

HR OBJECTIVES AND POLICIES Slide 2 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld002.htm [5/28/1999 1:40:13 PM]

MISSION AND VALUES Slide 3 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld003.htm [5/28/1999 1:40:14 PM]

MISSION AND VALUES Slide 4 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld004.htm [5/28/1999 1:40:16 PM]

OBJECTIVES Slide 5 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld005.htm [5/28/1999 1:40:17 PM]

Slide 6 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld006.htm [5/28/1999 1:40:18 PM]

POLICIES Slide 7 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld007.htm [5/28/1999 1:40:20 PM]

INTERNAL POLICIES Slide 8 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld008.htm [5/28/1999 1:40:21 PM]

EXTERNAL POLICIES Slide 9 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld009.htm [5/28/1999 1:40:22 PM]

Slide 10 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld010.htm [5/28/1999 1:40:23 PM]

Organizational Structure Slide 11 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld011.htm [5/28/1999 1:40:25 PM]

Organizational Chart Slide 12 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld012.htm [5/28/1999 1:40:26 PM]

CEO Slide 13 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld013.htm [5/28/1999 1:40:27 PM]

Finance & Accounting Slide 14 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld014.htm [5/28/1999 1:40:28 PM]

Marketing Slide 15 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld015.htm [5/28/1999 1:40:30 PM]

Human Resources Slide 16 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld016.htm [5/28/1999 1:40:31 PM]

Purchases & Logistics Slide 17 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld017.htm [5/28/1999 1:40:32 PM]

Regional Manager Slide 18 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld018.htm [5/28/1999 1:40:34 PM]

Facility Managers Slide 19 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld019.htm [5/28/1999 1:40:35 PM]

Organizational Growth Slide 20 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld020.htm [5/28/1999 1:40:36 PM]

1st year planning Slide 21 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld021.htm [5/28/1999 1:40:37 PM]

1st year planning Slide 22 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld022.htm [5/28/1999 1:40:39 PM]

Amoco Baltic Slide 23 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld023.htm [5/28/1999 1:40:40 PM]

Years 2 to 3 Slide 24 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld024.htm [5/28/1999 1:40:41 PM]

Years 3 to 4 Slide 25 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld025.htm [5/28/1999 1:40:42 PM]

Baltic and Russia in 5 years Slide 26 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld026.htm [5/28/1999 1:40:44 PM]

Job Description - Slide 27 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld027.htm [5/28/1999 1:40:45 PM]

Common Requirements Slide 28 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld028.htm [5/28/1999 1:40:46 PM]

CEO Slide 29 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld029.htm [5/28/1999 1:40:47 PM]

CEO Slide 30 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld030.htm [5/28/1999 1:40:49 PM]

VP, Baltic Slide 31 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld031.htm [5/28/1999 1:40:50 PM]

VP, Baltic Slide 32 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld032.htm [5/28/1999 1:40:51 PM]

CFO Slide 33 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld033.htm [5/28/1999 1:40:52 PM]

CFO Slide 34 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld034.htm [5/28/1999 1:40:54 PM]

VP, HRM Slide 35 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld035.htm [5/28/1999 1:40:55 PM]

VP, HRM Slide 36 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld036.htm [5/28/1999 1:40:56 PM]

VP, Marketing Slide 37 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld037.htm [5/28/1999 1:40:57 PM]

VP, Marketing Slide 38 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld038.htm [5/28/1999 1:40:59 PM]

VP, Marketing Slide 39 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld039.htm [5/28/1999 1:41:00 PM]

VP, Logistics Slide 40 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld040.htm [5/28/1999 1:41:01 PM]

VP, Logistics Slide 41 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld041.htm [5/28/1999 1:41:03 PM]

VP, Logistics Slide 42 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld042.htm [5/28/1999 1:41:04 PM]

AMOCO Slide 43 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld043.htm [5/28/1999 1:41:05 PM]

Job Title: Regional Manager Slide 44 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld044.htm [5/28/1999 1:41:06 PM]

Regional Manager Slide 45 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld045.htm [5/28/1999 1:41:08 PM]

Regional Manager Slide 46 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld046.htm [5/28/1999 1:41:09 PM]

Regional Manager Slide 47 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld047.htm [5/28/1999 1:41:10 PM]

Job Title: Facility Manager Slide 48 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld048.htm [5/28/1999 1:41:12 PM]

Facility Manager Slide 49 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld049.htm [5/28/1999 1:41:13 PM]

Possibilities in Job Design Slide 50 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld050.htm [5/28/1999 1:41:14 PM]

Job Design (cont.) Slide 51 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld051.htm [5/28/1999 1:41:15 PM]

Job Design (cont.) Slide 52 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld052.htm [5/28/1999 1:41:17 PM]

Recruitment Methods Slide 53 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld053.htm [5/28/1999 1:41:18 PM]

Job Markets Slide 54 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld054.htm [5/28/1999 1:41:19 PM]

Sources of Recruitment Slide 55 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld055.htm [5/28/1999 1:41:20 PM]

Pros & Cons Slide 56 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld056.htm [5/28/1999 1:41:21 PM]

Pros & Cons Slide 57 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld057.htm [5/28/1999 1:41:23 PM]

Recommendation Slide 58 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld058.htm [5/28/1999 1:41:24 PM]

Recruitment Brochure Slide 59 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld059.htm [5/28/1999 1:41:25 PM]

Selection Slide 60 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld060.htm [5/28/1999 1:41:26 PM]

Personal Characteristics Slide 61 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld061.htm [5/28/1999 1:41:28 PM]

Selection of Top Management Slide 62 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld062.htm [5/28/1999 1:41:29 PM]

Flow of the Selection Process Slide 63 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld063.htm [5/28/1999 1:41:30 PM]

First Interview Slide 64 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld064.htm [5/28/1999 1:41:31 PM]

Background Investigation Slide 65 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld065.htm [5/28/1999 1:41:33 PM]

Psychological & Medical Test Slide 66 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld066.htm [5/28/1999 1:41:34 PM]

Final Interview Slide 67 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld067.htm [5/28/1999 1:41:35 PM]

Hiring Decision Slide 68 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld068.htm [5/28/1999 1:41:36 PM]

Training Slide 69 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld069.htm [5/28/1999 1:41:38 PM]

Training in General Slide 70 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld070.htm [5/28/1999 1:41:39 PM]

Training Slide 71 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld071.htm [5/28/1999 1:41:40 PM]

Skills needed for effective performance at different levels of management Slide 72 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld072.htm [5/28/1999 1:41:41 PM]

Number of training days needed Slide 73 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld073.htm [5/28/1999 1:41:43 PM]

Starting Operations Slide 74 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld074.htm [5/28/1999 1:41:44 PM]

Human Resources Slide 75 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld075.htm [5/28/1999 1:41:45 PM]

Top-Management Slide 76 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld076.htm [5/28/1999 1:41:46 PM]

Orientation Slide 77 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld077.htm [5/28/1999 1:41:48 PM]

Orientation cont. Slide 78 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld078.htm [5/28/1999 1:41:49 PM]

Orientation cont. Slide 79 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld079.htm [5/28/1999 1:41:50 PM]

Training Slide 80 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld080.htm [5/28/1999 1:41:51 PM]

Training Slide 81 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld081.htm [5/28/1999 1:41:53 PM]

Training cont. Slide 82 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld082.htm [5/28/1999 1:41:54 PM]

Training cont. Slide 83 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld083.htm [5/28/1999 1:41:55 PM]

PERFORMANCE APPRAISALS Slide 84 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld084.htm [5/28/1999 1:41:56 PM]

OBJECTIVES Slide 85 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld085.htm [5/28/1999 1:41:58 PM]

APPRAISAL SYSTEM Slide 86 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld086.htm [5/28/1999 1:41:59 PM]

HR FUNCTION Slide 87 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld087.htm [5/28/1999 1:42:00 PM]

PROCESS Slide 88 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld088.htm [5/28/1999 1:42:02 PM]

PROCESS Slide 89 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld089.htm [5/28/1999 1:42:03 PM]

PROCESS Slide 90 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld090.htm [5/28/1999 1:42:04 PM]

CULTURAL MODIFICATIONS Slide 91 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld091.htm [5/28/1999 1:42:06 PM]

SOLUTION TO THE CULTURAL DIFFERENCIES: TRAINING Slide 92 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld092.htm [5/28/1999 1:42:07 PM]

Compensation Slide 93 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld093.htm [5/28/1999 1:42:08 PM]

Compensation instruments Slide 94 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld094.htm [5/28/1999 1:42:09 PM]

Compensation goals Slide 95 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld095.htm [5/28/1999 1:42:11 PM]

Compensation goals cont. Slide 96 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld096.htm [5/28/1999 1:42:12 PM]

Finnish Legislation affecting Compensation and Benefits Slide 97 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld097.htm [5/28/1999 1:42:13 PM]

Base salary Slide 98 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld098.htm [5/28/1999 1:42:14 PM]

Pay-for-performance: incentive Slide 99 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld099.htm [5/28/1999 1:42:16 PM]

Pay-for performance: bonus Slide 100 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld100.htm [5/28/1999 1:42:17 PM]

Pay-for-performance: recognition Slide 101 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld101.htm [5/28/1999 1:42:18 PM]

Benefit program Slide 102 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld102.htm [5/28/1999 1:42:20 PM]

Benefit program cont. Slide 103 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld103.htm [5/28/1999 1:42:21 PM]

Additional information Slide 104 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld104.htm [5/28/1999 1:42:22 PM]

Thank You for Your Patience! Slide 105 of 105 http://www.mli.hkkk.fi/bba/hrm/amoco/1998bba/execsum/sld105.htm [5/28/1999 1:42:23 PM]