DEVOPS FUNDAMENTALS - MOCK EXAM

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DEVOPS FUNDAMENTALS - MOCK EXAM V1.2 - July 2016 2016 - DevOps Agile Skills Association All rights reserved. No part of this publication may be published, reproduced, copied or stored in a data processing system or circulated in any form by print, photo print, microfilm or any other means without written permission by DASA

EXAM DETAILS Exam Duration 60 minutes (Additional 15 minutes for non-native English speaker) Format of Exam (Open book/closed book) No. of Questions Live Exam Pass Percentage Closed book 40 Note: the mock exam has 35 questions 65% (26 or more correct answers) 2

QUESTION SET QUESTION 1 Which DevOps principle focuses on product and service thinking? 1. Customer-centric action 2. Continuous Improvement 3. Create with the end in mind D. Automate everything you can QUESTION 2 An organization maintains an independent and autonomous team for each of its services. What is a disadvantage of this type of organization structure? A. Quality of delivered features will be low. B. Implementation of changes within a team is slow. C. Reuse of knowledge and skills within the organization is limited. D. Waiting time for processing the service request is high. QUESTION 3 What type of mindset is the core of a DevOps culture? A. Service Mindset B. Skill Mindset 3

C. People Mindset D. Process Mindset QUESTION 4 What is NOT an appropriate predictors of IT performance in a DevOps environment? 1. Changes approved by an external team members 2. High-trust organizational culture 3. Proactive monitoring 4. Version control of all artifacts QUESTION 5 Erik is working in a Product team (or Business System team) specialized in a specific IT service for the Sales department. Which of the following types of activities will most likely be frequently returning in the agenda s of Eriks team? A. Many handovers moments with other departments. B. Meetings on the utilization of the specialized resources within the organization. C. Monthly release meetings for the bi-monthly release D. Attending the product demo meeting. QUESTION 6 What type of tasks are characterized by low task variability and high tasks analyzability? 4

A. Routine B. Craft C. Engineering D. Non-Routine QUESTION 7 What is NOT a challenges between the Development and Operations teams in a traditional organizations? 1. Blame game between Dev and Ops 2. Different tools used between Dev and Ops 3. No feedback loop between Dev and Ops 4. Development and Operations is not maintained by the same person QUESTION 8 What is the lifecycle of Story Mapping? A. 1. Establish a common overall goal 2. Determine the end-to-end workflow 3. Define a first marketable feature set 4. Expand/improve the existing functionality B. 1. Establish a common overall goal 2. Define activities 3. Determine the end-to-end workflow 4. Expand/improve the existing functionality C. 1. Establish a common overall goal 2. Define work in progress 3. Define activities 5

4. Define a first marketable feature set 5. Expand/improve the existing functionality D. 1. Establish a common overall goal 2. Determine the end-to-end workflow 3. Define activities 4. Define a first marketable feature set 5. Expand/improve the existing functionality QUESTION 9 The platform products control the freedom and restrictions for the DevOps Business System teams. Which cloud services classification will offer the greatest number of restrictions? A. On-Premise B. IaaS C. PaaS D. SaaS QUESTION 10 How does the Service Management processes of ITIL Service Transition phase map in a DevOps organization? A. Maintaining stable and fixed teams to avoid resourceswitching between projects B. Managing changes through the same mechanisms used for aligning the business with IT C. Bringing new software live in a matter of minutes through automation 6

D. Aligning IT with the needs of business following Agile practices QUESTION 11 What is the difference between Continuous Delivery and Continuous Deployment? A. Continuous Delivery is a manual task, while Continuous Deployment is an automated task. B. Continuous Delivery has a manual release to production decision, while Continuous Deployment has releases automatically pushed to production. C. Continuous Delivery includes all steps of software development life cycle; Continuous Deployment may skip few steps such as validation and testing. D. Continuous Delivery means complete delivery of the application to customer; Continuous Deployment includes only deployment of the application in customer environment. QUESTION 12 What is NOT an aspect related to governing work in an organization? A. Scrum of scrums B. Feature Switches C. Scrum board D. Test Automation QUESTION 13 What are the characteristics of resources in a DevOps 7

based, product-focused organization? A. Resources are functionally organized. B. Resources know about business and IT and deliver work, thereby appealing to use any of a person s skills and/or talents. C. Resources are specialist-oriented. D. Resources are assigned to multiple projects at once, for reasons related to resource optimization. QUESTION 14 Which phrase fits BEST as a characteristic of a DevOps team, considering that the team is part of an antifragile organization? A. Employee First B. Honor Web-inspired value C. Minimum Viable Bureaucracy D. Self-management QUESTION 15 When should you move to the Improve phase of the DMAIC method? A. After collecting the related data and facts about the variables that can influence the problem B. After defining potential solutions to the problem C. After ensuring whether a particular solution works D. After understanding the causes of the problem 8

QUESTION 16 In DevOps, Business System teams are autonomous teams, who land their application and infrastructure code onto a common platform. This common platform is maintained by a Platform team. What is correct about the responsibilities of these teams? A. The Platform team is always responsible for maintaining the product within its operational environment. B. When a product/service application is landed on the platform, the responsibility of the product/service shifts from the Business System teams to the Platform team. C. The Business System team is only responsible for the development phase of new services. D. The Business System teams have an end-to-end responsibility, there is no handover or transfer of responsibility and accountability. QUESTION 17 What is the main reason to know exactly who the customer is when setting up a Business Service team? A. To determine what value and functionalities should be delivered by the team B. To establish the required mix of skills and knowledge for the team C. To know what kind of work the team will be handling D. To understand the scope of the technology responsibility of the team QUESTION 18 9

Which DevOps principle appreciates measuring processes, people, and tools? A. Continuous improvement B. Create with the end in mind C. Cross-functional autonomous teams D. People responsibility QUESTION 19 Which role should ensure that user stories adhere to the Definition of Ready (DoR)? A. Multidisciplinary Team B. Product Owner C. Scrum Master D. Service Manager QUESTION 20 John is the Product Owner and is helping his team to understand the product and the customer requirements. By doing so, which type of waste is likely to be eliminated? A. Defects B. Non-Utilized Skills C. Transportation D. Motion QUESTION 21 What are the appropriate characteristics of Continuous 10

Delivery approach? 1. Complex, but small number of releases 2. A focus on cycle time reduction 3. Resource-based management of the process 4. Self-managed and responsive teams A. 1 and 3 B. 2 and 4 C. 2, 3, and 4 D. 1, 2, 3, and 4 QUESTION 22 What is the main benefit of automated provisioning? A. Flexible approach to ad-hoc system changes B. Focus on operational perspective to control infrastructure changes C. High speed delivery of new environments D. Variability in application environments QUESTION 23 What is correct about implementation of measurements within an organization? A. Defining good measurements are enough for business improvement. B. Differences in measurements can lead to confrontation within organization; so measurements should be avoided. C. Measurement of one aspect can often represent the 11

overall business scenario. D. Organizations should establish a balanced view to confront the measurements and draw the right conclusion. QUESTION 24 What is the correct characteristic for performance metrics? A. Performance metrics are output oriented. B. Performance metrics are difficult to measure. C. Performance metrics are easy to improve. D. Performance metrics are also known as leading indicators. QUESTION 25 Which model is used by Desired State Configuration (DSC) for specifying the configuration of systems? A. Declarative B. Imperative C. Procedural D. Sequential QUESTION 26 What is the correct sequence of the four steps when providing feedback in according to the Feedback model? A. 1. Describe concrete observations. 2. Explain what it does to you. 3. Wait and listen to clarifying questions. 12

4. Give concrete suggestions OR recognition/incentive. B. 1. Explain what it does to you. 2. Describe concrete observations. 3. Wait and listen to clarifying questions. 4. Give concrete suggestions OR recognition/incentive. C. 1. Wait and listen to clarifying questions. 2. Explain what it does to you. 3. Describe concrete observations. 4. Give concrete suggestions OR recognition/incentive. D. 1. Wait and listen to clarifying questions. 2. Give concrete suggestions OR recognition/incentive. 3. Describe concrete observations. 4. Explain what it does to you. QUESTION 27 The development of new software and IT services consist of functional and non-functional requirements. From what point in the development process should the non-functional requirements be addressed, to be able to deliver software and services faster and better? A. From the initiation of the software development B. After the functional acceptance test by the customer representatives C. Simultaneous with the implementation of continuous delivery D. The non-functional requirements are of no concern to the customers QUESTION 28 Which statement does NOT define DevOps? 13

1. DevOps is a framework and job title that focuses on structured processes to organize flow between the Development and Operations teams. 2. DevOps is a movement or practice that emphasizes collaboration and communication of both software developers and other Information Technology (IT) professionals. 3. DevOps is about experiences, ideas, and culture. 4. DevOps is an activity of optimizing the developmentto-operations value stream by creating an increasingly smooth, fast flow of application changes from development into operations. QUESTION 29 What characteristics should an organization adopt to become a DevOps organization? 1. Automation 2. Product thinking 3. Individual thinking 4. Fail fast 5. Problem avoidance 6. Specialist roles A. 1, 2, and 4 B. 1, 5, and 6 C. 2, 3, and 4 D. 3, 5, and 6 QUESTION 30 What does resilience means with reference to IT 14

architecture? A. Preparing systems changed requirements B. Preparing systems for security threats C. Preparing systems for upgrades in technology D. Preparing systems for unexpected events QUESTION 31 Your DevOps team is a stable team, where team members are working together for several sprints now. The team is having trouble delivering a new version of the product for use by your customers. You are delivering work in sprints of two weeks, but the team is unable to deliver agreed upgrades in time. What is the appropriate approach to meet the timelines in next subsequent? A. Extend the sprint to four weeks to give team more time. B. Expect that the team will learn from the mistakes and will fix the problem in the next cycle. C. Shorten the sprint to take small steps and find the problems quickly. D. Focus on only few limited changes that are viable to be delivered in two weeks. QUESTION 32 Which component provides the first feedback on the quality of committed application code changes? A. Automated Provisioning 15

B. Automated Build C. Automated Test D. Automated Deployment QUESTION 33 In the context of cloud computing, which concept enables dynamic adaptation to different system loads? A. Abstraction B. Elasticity C. Metering D. Multitenancy QUESTION 34 Which is the correct sequence of tests when testing new software? A. Functional tests, system tests, unit tests, UI tests B. UI tests, functional tests, system tests, Unit tests C. System tests, unit tests, functional tests, UI tests D. Unit tests, system tests, functional tests, UI tests QUESTION 35 Which tool helps lowering risk during development as customer feedback is embedded into the design process? A. Test Automation B. Snapshot Deployment 16

C. Story Mapping D. Value Stream Mapping IMPORTANT NOTE This Mock Exam contains 35 questions. The live exams contains 40 questions. 17

ANSWER KEY QUESTION NO. ANSWER REFERENCE AREA SYLLABUS 1 C DevOps Introduction 2 C Organization 3 A Culture 4 D Measure and Improvement 5 D Organization 6 A Automation 7 D DevOps Introduction 8 A Processes 9 D Automation 10 D Processes 11 B Automation 12 D Organization 13 B Processes 18

14 D DevOps Introduction 15 D Culture 16 D Organization 17 A Organization 18 A DevOps Introduction 19 B Processes 20 A Processes 21 B Automation 22 C Automation 23 D Measure and Improvement 24 A Measure and Improvement 25 A Automation 26 A Culture 27 A Organization 28 D DevOps Introduction 19

29 A Culture 30 D Organization 31 C Culture 32 B Organization 33 B Automation 34 D Automation 35 C Processes 20