SAP Enterprise Support Advisory Council SAP Leonardo Digital Innovation Work Stream

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SAP Enterprise Support Advisory Council SAP Leonardo Digital Innovation Work Stream Global Customer Success Hub ES & PS April 2018

SAP Enterprise Support Advisory Council Co-innovate with SAP on strategic topics SAP Enterprise Support Advisory Council (ESAC) Participants become early adopters of the latest support innovations. They also profit from a bigger investment from SAP s side (e.g., expert advice) and by directly influencing SAP s support offering in a meaningful way based on own requirements. Early adopter Co-Innovation Pilot new offerings Expert access Close Collaboration Direct feedback Direct influence Customer Co-Investment Transparency Discuss and share ideas with SAP experts and other customers in SAP Enterprise Support value maps and remote and onsite workshops 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ 2

SAP Leonardo - Digital Innovation Workstream Digital Innovation Workstream Co-innovate with us on the latest hot topics, covering IoT, machine learning, blockchain, Cloud platforms, and more. Digital Innovation Strategy & Roadmap Learn how SAP Leonardo, the digital innovation system, can support your digital innovation journey Get help creating a successful digital innovation strategy and building your respective roadmap Prepare for your SAP Leonardo project following the SAP Leonardo design-led innovation process SAP Leonardo Application Enablement Get started with SAP Leonardo Application Enablement and to create a digital twin Understand how you can integrate and bring business systems into Leonardo IoT use cases Receive guidance from SAP experts with a hands-on experience sharing, e.g. on building IoT apps Extend SAP Solutions with SAP Cloud Platform Get help to evaluate SAP cloud solution extension scenarios Leverage expert guidance and get enabled via SAP best practices Experience SAP Fiori Cloud and Mobilizing of the Applications Get guidance on decision making for OnPremise SAP Fiori vs. SAP Fiori Cloud Use hands-on enablement on SAP Fiori Cloud with your own business data Learn how to successfully mobilize your favorite Fiori apps 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ 3

Digital Innovation Workstream > Interaction Roadmap Timeline example* SAP Lead Customer Lead SAP + Customer Intro Call: Why Digital Innovation? Why SAP ESAC? Why customer? Onboarding Call: Scope & Scenario Prerequisites Timeline & Deliverables Criteria for Success Prerequisites Set & Validated Account + software Landscape Setup Remote connectivity Exercises definition / Training sessions handed over Scenario implementation / Exercises fulfillment Developers trained Troubleshooting-on-Request Use-case Validation Criteria for Success are met Technical collaboration ends Follow-up Plan Communication to SAP ESAC Follow-up actions definition Participation to Virtual SAP ESAC Summit APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER PLAN BUILD DEPLOY 4 (*) Timeline and milestones not applicable to Digital Innovation Strategy & Roadmap, timeline example valid only for projects involving lean prototyping from customer during the collaboration time. Subject to change(s). 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Thank You. Thank you for your time! More information? https://support.sap.com/esac http://sapsupport.info/esac Questions? SAP_Enterprise_Support@sap.com

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