Teaching Guide Supply Chain Management Master in International Business Administration (MBA) Universidad de Alcalá Curso Académico 2017/2018
TEACHING GUIDE Title: Supply Chain Management Code: 201747 Degree: Master in Business Administration (MBA) Departament and Knowledge Area: Economics and Business Management Business Organization Type: Optional ECTS Credits: 6 Year and Semester: Teaching Staff: 2 nd semester Fernando Manso Office Hours: Language: To be arranged between professor and students English 1. COURSE OUTLINE SUPPLY CHAIN MANGEMENT is taught in English, requiring a good knowledge of the English language. Students will develop the ability to conceptualize, design, and implement supply chains aligned with product, market, and customer requirements. Business competition is now between supply networks rather than individual corporations. Managing the flow of products, information, and revenue across supply chains differentiates the ability of supply networks to fulfill customer needs. At the end of this course, the student should be able to examine the design and performance of supply networks and processes in different business contexts. Specifically, the student will learn to: Conceptualize supply chain designs, which are aligned with business models for manufacturing and service companies. Align Business Strategy and Supply Chain Management, considering the uncertain conditions of supply and demand. Design implementation processes for partnerships, such as vendor managed inventory, that involve information sharing and shared governance of processes. Define a complete and comprehensive set of KPIs to measure the efficiency and effectiveness of the Supply Chain. This guide describes the content of the subject, how the classes and student work will be structured and organized, and what the grading criteria will be.
2. SKILLS General skills: 1. Ability to analyse and synthesise 2. Ability to apply the knowledge acquired and ability to solve problems in new or little known environments in broader contexts (multidisciplinary) within one s field of study. 3. Ability to analyse and seek information from different sources. 4. Ability to make decisions 5. Ability to convey information, ideas, problems and solutions to both specialised and non-specialised audiences. 6. Ability to accurately manage concepts and business information to identify and diagnose management problems, model them and propose solutions in a reasoned way. Specific skills: 1. Understand and apply Supply Chain Management concepts in today s business environment. 2. Develop analytical skills to resolve practical logistics problems. 3. Understand the main requirements for supply chain network design. 4. Sourcing and supplier management. 5. Managing Customer Experience in the Supply Chain. 6. Manage proper economic factors in inventory management 3. CONTENT Chapter 1. Supply Chain Management overview and fundamentals SCM concepts and principles. The mission of logistics. Scope of business logistics. Key activities. Support activities. Evolution of logistics toward supply chain. Logistics is important to strategy. Chapter 2. Supply Chain Management. Planning processes Strategic Planning overview and SCM strategy (Location Strategy, Transport Strategy, Inventory Strategy). Total SCM Cost. Logistics Network planning Sales and Operations collaborative planning Collaborative Planning, forecasting and replenishment (CPFR) Chapter 3. Supply Chain Management - Sourcing Procurement Strategy and objectives The procurement process Forging Supply Chain partnership Basics of E-Business and E-commerce
Outsourcing logisitics activities Chapter 4. Customer Service Importance of Customer Service Main elements of Customer Service How we measure Customer Service Cost vs Service Loss Function Chapter 5. Transport System The network system Transport fundamentals, modes and rates Factors affecting the design of the network The international trade The distribution network Service and KPIs Chapter 6. Deliver - Warehouse and Inventory system Objectives and functions of Inventory and warehousing management Managing Inventory The EOQ Model SCM Performance Inventory KPIs Chapter 7.. SCM Organization and Control SCM Organization SCM Control SCM KPIs Safety and Security in the SCM Content blocks (can specify topics if deemed necessary) Total classes, credits or hours CHAPTER 1 4 HOURS CHAPTER 2 4 HOURS CHAPTER 3 8 HOURS CHAPTER 4 4 HOURS CHAPTER 5 4 HOURS CHAPTER 6 4 HOURS CHAPTER 7 4 HOURS
4. TEACHING AND LEARNING METHODOLOGY.- FORMATIVE ACTIVITIES 4.1. Credit distribution (specify in hours) Number of contact hours: Number of independent study hours: Total hours 32 hours 118 hours 150 hours 4.2. Methodology, teaching materials and resources Master Classes Contact hours Case studies reports and presentations Independent study Individual and team work Reading scientific papers on SCM related matters. Team project on analyzing the Top-25 Best World SCM Final Exam ASSESSMENT: Procedures, marking and grading criteria. Continuous assessment will be carried out and will count for 65% of the final mark. a. Attendance and active participation 15% b. Cases, presentation, innovative ideas. 65% c. Written exam or case exam: 20% If you do not pass during the regular exam session, you have the opportunity to retake the final exam in July or September (written exam or case). 6
6. READING LIST Business Logistics/Supply Chain Management (2004). Ronald H. Ballou. Pearson-Prentice Hall. Alan Rushton (2006): A Handbook of Logistics and Distribution Management. 3rd Edition. ISBN: 9780749446697 J. Heizer y B. Render (2007): Operations Management. Prentice Hall. Integral Logistics Management (2004). Paul Schönsleben. St. Lucie Press. Strategic Planning for Logistics. Council of Logistics Management College of Business the Ohio State University The Management of Business Logistics. John J. Coyle. St. Paul, Minnesota :West Publishing Co. Warehousing. Washington, D.C. : Traffic Service Corporation. Ackerman, K. Materials Management and Purchasing. Homewood: Richard D. Irwin. Ammer, D.S. A new approach to Physical Distribution. New York : American Management Association. Arbury, J.
7