METHODOLOGY APPLICATION

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METHODOLOGY APPLICATION APPLICATION NO: VM004 APPLICATION TITLE: Group Procurement Master Data Management INDUSTRY: Banking VALUE METHODOLOGY APPLIED: Value Management INDEX INTRODUCTION... 2 PROCESS EXPLAINED... 2 ISSUES & CONCERNS... 3 OBJECTIVE MATRIX... 3 RECOMMENDATIONS... 6 CONCLUSION... 6

INTRODUCTION The main purpose of this Value Management exercise was to define & prioritise the critical elements of the Group Procurement Master Data Management (MDM) to enable credible reporting, effective sourcing and efficient transacting. The need to identify what is being purchased from where and when at what cost (identification and classification) The objective included the following measurable benefits: 1.) Comprehensive agreed on documentation on "as is" processes 2.) Comprehensive agreed on documentation on "to be" processes 3.) Agreed on scope of work 4.) Agreed on business requirement specification PROCESS EXPLAINED The participants met for two days to systematically analyse the various project issues and concerns for optimised functionality and ensuring alignment within the Stakeholder group. To ensure conformance to Value Management (VM) principles during the workshop an independent Facilitator was appointed to chair the proceedings. The VM methodology applied during the session can be explained as follows: Value Management deals with decision making tools, applicable for strategic alignment within diverse groups. The main benefits of realizing these skills will be the focused approach to problems & opportunities without compromising functionality of the actual requirements and achieve solutions for the best economic value. Focusing the collective wisdom of divergent groups, Value Management systematically defines common objectives, functionally prioritises what needs to be done and then creatively identifies how best to achieve the targeted results. The following Value Management Practices have been applied: Issues & Concerns Objective Matrix Numerical Evaluation Recommendations and Action Plans

ISSUES & CONCERNS # Issues & Concerns 1 Time frame for implementation 2 Management of risk 3 Project delivery versus what cannot be delivered 4 Project inclusion versus exclusion 5 Clean data? 6 Data integrity 7 Multiple systems (disparate) 8 Multiple processes (disparate) 9 Standardisation versus harmonisation 10 Governance 11 Process and application controls 12 Centralisation versus de-centralisation? 13 Ownership (data) OBJECTIVE MATRIX Results to Achieve Approved Data Governance Alignment of KPA's & KPI's Obtain / develop & retain skills Implement Procurement Governance Sustain all Stakeholder acceptance and support Demonstrate Value Add Understand relevant group initiatives Risk / Issue Management Approve budget allocation & management Results to Prevent Carry on with silo behaviour Complex processes (KISS) Begrudged compliance No integration One fit for all solution (compromise?) Not aligned with procurement & MDM vision Complex metrics Available Resources Potential MDM off the shelf solution DAMA Internal skills Funding and support CIPS Constraints Resources Common understanding in Management Culture federated Time

ISSUES & CONCERNS RESULTS TO ACHIEVE MATRIX Results to Achieve Issues and Concerns / Results to Achieve Matrix Approved Data Governance Alignment of KPA's & KPI's Obtain / develop & retain skills Governance support Demonstrate Value Add Understand relevant group initiatives Risk / Issue Management management # Issues & Concerns A B C E F G H I J 1 Time frame for implementation 2 Management of risk 3 Project delivery versus what cannot be delivered 4 Project inclusion versus exclusion 5 Clean data? 6 Data integrity 7 Multiple systems (disparate) 8 Multiple processes (disparate) 9 Standardisation versus harmonisation 10 Governance

NUMERICAL EVALUATION & CAUSE EFFECT GRAPH Functional Requirement Score Rank A A3 A3 D1 A1 A1 A3 A3 A3 A Implement Procurement Data Governance B B3 D1 E1 F1 B3 B3 B3 B Alignment of KPA's & KPI's C D3 C3 C2 C3 C3 C3 C Obtain / develop & retain skills D D3 D1 D2 D3 D3 D Implement Company Procurement Governance E F1 E2 E2 E2 E Sustain all Stakeholder acceptance and support F F3 F3 F3 F Demonstrate Value Add G G1 I1 G Understand relevant group initiatives H I1 H Risk / Issue Management I I Approve budget allocation & management 17 12 14 17 7 11 1 0 2 2 4 3 1 6 5 8 9 7 18 CAUSE & EFFECT GRAPH 16 14 12 ` 10 SCORE 8 6 4 2 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Ranking

RECOMMENDATIONS Example only Functional Requirement 1. Implement Company Procurement Governance Code Recommendations Comments Deliverables 1.01 Conducting current state assessment. (as is) People, controls, process, technology / system and organisation. Procurement Master Data Management (PMDM), within contract management system, MIS and ERP. 1.02 Identify future state requirements (to be) People, controls, process, technology / system and organisation Process flow diagram for vendor Approve Strategy data in progress based on current Approve Policy scope, but delivery date must be Approve Processes revisited due to potential change Approve Organisation in scope. (Draft "as is" scope to be Approve Technology finalised e.g. transaction Approve Installation & classification, materials) Maintenance Basic checklist for vendor creation to be sent by various brands to consolidate into single checklist Global best practices, bench Approve Strategy marking Approve Policy Define vision Approve Processes Re-visit the "as is", finalise and Approve Organisation sign off scope CONCLUSION This Value Management exercise was applied to optimise the Financial Group Procurement Master Data Management (MDM). The highlighted prioritised functions of Implement Company Procurement Governance, Implement Procurement Data Governance, Obtain and Retain Skills, the Alignment of the KPA s & KPI s and Demonstrating Value reflected the needs to achieve the objective and resulted in over 30 detailed recommendations for implementations. An additional benefit was the alignment between the various stakeholders across the company on what is needed to ensure integrity in the Financial Group Procurement Master Data Management (MDM) and how to ensure the implementation of the recommendation.