CHAPTER 7 TERTIARY AND QUANTERNARY ACTIVITIES 1. Scope of Tertiary Economic Activities Tertiary economic Services All small and big services of milk supply, groceries, vegetable vendors, teachers, doctors, are tertiary activities. These are invisible and intangible. They do not produce outputs or products in kind, but are essential for standard of living. Tertiary Services rely heavily on: Specialized skills, techniques, and expertise of individuals. 1. Four Levels of Tertiary Services : 10x10 Learning TM Page 1
1. Quinary Activities : called ' Gold Collar' services are special experience based advisory services, by senior managers, bureaucrates, lawyers, consultants. They frame policy and transformational ideas for future by analysing existing systems. 1. : High educational qualifications and skills for research, innovation, specialized knowledge is needed for these. 2. Institution based Tertiary Services:Schools,Universities,Transporta tion, Hospitals, Financial Services, Banks involve investment and infrastructure. These are in the organised sector and function as per Law. 3. Individual Tertiary Services: Low level of literacy or illiteracy based services in the Domestic and Commercial Sectors. These services are in unorganised sector. Questions at the end of the Chapter Choose the right answer from the four alternatives given below. 1. Which one of the following is a tertiary activity? a) Farming b) Trading ( because this is a service while the three others are primary activities) c) Weaving d) Hunting 10x10 Learning TM Page 2
2. Which one of the following activities is NOT a secondary sector activity? a) Iron Smelting b) Catching fish ( because this is the only primary activity here) c) Making garments d) Basket Weaving 3. Which one of the following sectors provides most of the employment in Delhi, Mumbai, Chennai and Kolkata a) Primary b) Quaternary c) Secondary d) Service 4. Jobs that involve high degrees and level of innovations are known as: a) Secondary activities b) Quaternary activities c) Quinary activities d) Primary activities 5. Which one of the following activities is related to quaternary sector? a) Manufacturing computers b) Paper and Raw pulp production c) University teaching d) Printing books 6. Which one out of the following statements is NOT true? a) Outsourcing reduces costs and increases efficiency. b) At times engineering and manufacturing jobs can also be outsourced. c) BPOs have better business opportunities as compared to KPOs. 10x10 Learning TM Page 3
d) There may be dissatisfaction among job seekers in the countries that outsource the job. 2. Answer the following questions in about 30 words. 2.1 Explain retail trading service. Answer. Retail trading service provides sale of goods and services directly to the consumers through shops, stores, door-to-door vendors, and telephone based home delivery, vending machines, e commerce, peddlers and hawkers, handcarts. (31 words) 2.2 Describe quaternary services. Answer. Quaternary services are all such Tertiary services that required high education and skills. These are provided through institutions such as Schools, Universities, Banks, Hospitals, Financial Services, and by individual Consultants. (30 words) 2.3 Name the fast emerging countries of medical tourism in the world. Answer. Medical tourism is international tourism combined with specialized medical treatment that is not available in the native country. India, Thailand, Singapore and Malaysia are the fast emerging countries of Medical tourism. (31 words) 2.4 What is digital divide? Answer. Many digital based economic opportunities have emerged from internet and mobile technologies. The availability and non-availability of connectivity for internet and mobile has created the digital divide in India. (29 words) 3. Answer the following questions in not more than 150 words. 10x10 Learning TM Page 4
3.1 Discuss the significance and growth of the service sector in modern economic development. Answer. The service sector providing low end services of grocery stores, milk and vegetables, clothing, and other needs in residential areas, have always existed through historical times. However, after the emergence of the new Information and Communication Technology in 1990s, the scope and range of the Service sector has grown phenomenally. The local service stores have extended their reach through the mobile, by providing home delivery services to more than one area around their location. This has extended their clientele and resulted in higher growth. By using the Internet, services are being provided through e- Commerce. These mostly cover Business to Business (B2B), Business to Consumers (B2C) segments. The range of products being marketed through e-commerce has grown nationally as well as internationally. As the growth and spread of this technology has been very fast, many countries are still in process of placing the legal and tax frameworks in place for e-commerce. (150 words) 3.2 Explain in detail the significance of transport and communication services. Answer. The transportation by land, air and sea, and the communication services of posts, telephones, and internet, mobile are the life lines of modern trade, commerce and industry. Raw materials, manufactured goods, agricultural produce all needs to be transported to and from multiple points. For this developed roads, railways, and airways network is important. For perishable agricultural and farm products, milk and its products, flowers, vegetables and fruits timely transportation is even 10x10 Learning TM Page 5
more critical. These products need to be marketed fresh and transportation connectivity is essential. The rise of e-commerce sector has resulted in the growth of Logistics sector as a new service sector in India. Transportation of people for trade, employment, business, tourism has grown many folds in the last thirty years. Business related air travel has been growing. Similarly, national and international tourism, including Medical tourism has been increasing due to which Tours and Travel service sector has grown. (150 words) Additional data on investment potential of Indian Cities (Source for graphic given below : The Economic Times Delhi edition 17.12.) 10x10 Learning TM Page 6
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