C UNLOCK GREATER WORKPLACE FLEXIBILITY WITH MICROSOFT OFFICE 365
MAKE THE MOST OF THE OFFICE 365 OPPORTUNITY Greater mobility, greater collaboration, greater productivity. User expectations for a richer, faster experience are compelling organisations to look at new ways to provision the workplace IT fundamentals. Microsoft Office 365 blends existing technologies with emerging tools to enable users to work seamlessly and securely. They can co-author content without having to email a file; they can join meetings without having to leave their home; they can check if a colleague is available without having to contact them. Although there are more than one billion Office users around the globe, many organisations are yet to tap into the full benefits of Microsoft s cloud-based version of the solution, Office 365.
OFFICE 365 CORE COMPONENTS Exchange Online: Email, calendar and contacts in the cloud eliminates the headache of maintaining services on-premise Office Pro Plus: Familiar Office applications including Word, Excel and PowerPoint with real-time document co-authoring and collaboration capabilities on desktop and mobile devices Lync Online: Unified communications enable remote and visual collaboration through online meetings, instant messaging, and video calls OneDrive: Content storage provides access to files on any device, in any location SharePoint Online: Content management, team collaboration tools and analytics connect users no matter where they are and encourage knowledge-sharing Microsoft Yammer: Enterprise social networking accelerates engagement, decision-making and problem resolution Office 365 offers a range of licensing and payment options on a subscription-based pricing model. Organisations can freely exploit the different components and benefit from having a scalable and evergreen productivity and collaboration platform. More than 70 per cent of organisations that have deployed Office 365 use its email and calendar features often seen as the easiest migration option offering the fastest time to value. However, less than 20 per cent take advantage of the online meeting, social networking, video conferencing and record management options 1, which require broader cultural and technical change. Computacenter helps organisations realise the full potential of Office 365. From defining the solution architecture and identifying the best subscription plans to integrating on-premise systems and providing ongoing support, Computacenter brings years of Microsoft Office experience to every customer engagement. We define opportunities. We remove obstacles. And we deliver outcomes. 5 IMPORTANT QUESTIONS TO ASK 1. How does Office 365 fit with our cloud strategy? 2. What component should we target first for maximum impact? 3. How will we secure and assure our data and meet our regulatory compliance requirements? 4. How can we exploit Office 365 technologies to enable our users? 5. How will Office 365 impact our end-point strategy? 1 Should You Move to Office 365? Insights and Experiences From IT Decision Makers, January 2015 Gartner
MAXIMISE RETURN MINIMISE RISK Office 365 is all about flexibility. It can be accessed on a desktop, a mobile device or even via a web browser. It can be used for one application or several. It can be hosted entirely in the cloud or integrated into a hybrid estate. Office 365 is both a solution and a licensing model, providing subscriptionbased access to core productivity applications using a per user, per month software-as-a-service framework. As well as providing organisations and users with rolling access to new features, Office 365 removes the cost and complexity that comes with maintaining an on-premise equivalent. Users get the benefits of new features more quickly, and the business no longer has to worry about management overheads. With so many permutations and opportunities, defining and delivering Office 365 deployments can require a lot of expertise and effort. At Computacenter, we keep things simple. We help: Identify the Office 365 migration strategies that will deliver the quickest time to value Get deployments right first time using our best practice processes Minimise the risk of project delays by addressing IT interdependencies Simplify the management of Office 365 environments Maximise adoption rates and return on investment Select the most appropriate workloads and features With a 30-year pedigree in workplace IT, we don t consider Office 365 in isolation. We look at an organisation s business goals, IT strategies, regulatory requirements and existing infrastructure to determine the best fit and deliver the best value. Our pragmatic and holistic approach enables organisations to prioritise and maximise their investment in Office 365. We have already helped deliver some of the largest and most complex Office 365 deployments in the UK, including a 15,000-user migration for a financial services organisation and a 4,000-user implementation of Exchange Online for a UK retailer. 5 THINGS YOU NEED TO KNOW 1. One Office 365 licence can be used on five different devices by the same user 2. Costs are based on a per user per month licensing model, giving clear, transparent and flexible pricing 3. Microsoft does not provide a service desk for resolving users Office 365 queries; organisations need their own user support arrangements 4. Office 365 includes unique functionality that is not available in its on-premise equivalent 5. There is no platform bias; Microsoft has embraced the hybrid workplace environment, making Office 365 both very relevant and practical
END-TO-END EXPERTISE Whether you need to refresh your Windows operating system, drive greater value from existing Office 365 investments or remove cost from existing on-premise platforms, Computacenter can help. Our services and skills span the entire lifecycle: SOURCE AND ADVISE: We identify user workstyles and data sets to define how Office 365 can be exploited, and recommend the appropriate solution architecture. From pure cloud to hybrid, we help organisations understand their Office 365 adoption, migration and integration options. With extensive Microsoft licensing skills, we ensure that organisations optimise their choice of Office 365 subscription plans and components. TRANSFORM AND DEPLOY: We use industrialised processes, best practice blueprints and complementary solutions to automate and orchestrate the design and delivery of Office 365 environments. For example, we use FLEX, an automation solution, to streamline deployment and adoption resulting in lower costs and a faster roll-out. With extensive experience of core and edge technologies, we ensure organisations have the infrastructure, connectivity and workplace devices they need to make their Office 365 implementation a success. We can also assist with Office 365 integrations, for example with directory services, line of business applications and single sign-on solutions. MANAGE AND SUPPORT: Our end-to-end managed service plugs the Office 365 support gap. As well as providing direct support to users via our Global Service Desk, we also administer the platform components including tenant administration and hybrid infrastructure management. Our service ensures a consistent Office experience for employees whether they are using on-premise or off-premise resources. Through our Next Generation Service Desk, we empower users to solve their own queries and engage via mobile devices and digital channels. The Computacenter approach to Office 365 deployment
A NEW ERA IN WORKPLACE PERFORMANCE AND PRODUCTIVITY As more organisations turn to the cloud to provision software and infrastructure, Office 365 will become an increasingly important part of the workplace IT portfolio. In addition to delivering the agility and cost benefits traditionally associated with a cloudbased model, Office 365 can help drive a step-change in workplace performance and productivity by: Encouraging greater collaboration and knowledge sharing Increasing employee mobility and flexibility Accelerating access to new technologies Freeing up IT staff and budget for innovation Supporting hybrid workstyles and device usage. Whether you decide to implement the full Office 365 suite or select components based on users workstyle needs, Computacenter has the experience and expertise to make your project a success. We enrich workplace IT. We enhance business performance. And we enable your users.
WHY OFFICE 365 MATTERS FOR THE CIO FOR THE USER FOR THE BUSINESS Lower cost of ownership Better utilisation of resources Predictable subscription based pricing Latest application experiences Richer experience Greater mobility Faster access to new technologies Higher productivity Enabler for new strategies COMPUTACENTER S MICROSOFT CREDENTIALS Number one Enterprise Partner for Group Corporate Accounts in the UK Member of the Microsoft High-Touch partner programme for Office 365 Gold partner status for various capabilities, including Devices and Deployment, Volume Licensing, Communications More than 300 Microsoft Certified Systems Engineers Migrated in excess of 1.5 million users to Office 365 for email and 80,000 users to full licences Support 150,000 Office 365 users across multiple devices Relationships with key partners, including Mimecast, Quest Software and ICS, enhance the core Office 365 proposition with additional capabilities To find out more about how Computacenter could help your organisation realise the full potential of Office 365, contact your account manager, email workplace@computacenter.com or visit www.computacenter.com/workplace
Computacenter (UK) Ltd Hatfield Avenue Hatfield Hertfordshire AL10 9TW United Kingdom T: +44 (0)1707 631000 www.computacenter.com Computacenter is a leading independent provider of IT infrastructure services and solutions. From desktop to datacenter, we help our customers minimise the cost and maximise the value of IT to their businesses. We can advise organisations on IT strategy, implement the most appropriate technology, optimise its performance, and manage elements of our customers infrastructures on their behalf. Computacenter operates in the UK, Germany, France and the Benelux countries, as well as providing transnational services across the globe. Computacenter 2015