CUSTOMER INNOVATION STUDY Des Moines WRA cuts energy consumption by 20% with Infor EAM Enterprise The results have been spectacular. Infor EAM Enterprise helps us implement a wide range of maintenance best practices that quadrupled the productivity of our maintenance operations. Bill Miller Risk and Reliability Manager, Des Moines Metropolitan Wastewater Reclamation Authority + WRA infor.com/customers
Table of Contents 3 Facts at a glance 4 Executive overview 5 Situation analysis Reducing energy costs with an asset management system 6 Innovation strategy Spotting lesser performers with analytic capabilities 8 Results Realizing dramatic savings through smart performance 9 Looking ahead Meeting future challenges with a visionary partner 10 Learn more
WRA Facts at a glance HEADQUARTERS Des Moines, IA INDUSTRY Public sector/ Metropolitan utility EMPLOYEES 107 REVENUE $279,492,186 WEBSITE www.dmmwra.org INFOR PRODUCTS AND SERVICES Infor EAM Enterprise, Infor EAM Asset Sustainability, Infor EAM Advanced Reporting Customer Innovation Study: Des Moines WRA 3
Executive overview Situation analysis Faced a significant challenge managing energy consumption across multiple WRA facilities. Lacked an accurate view of each asset s performance and the ability to quantify its energy consumption. Needed a predictive maintenance methodology with intelligent analytics, visualization, and management capabilities to find the root cause of sub-optimal performance and correct it. Innovation strategy Needed a proven partner to provide top-tier functionality for improved visibility and control of energy consumption. Selected Infor EAM Enterprise to support a set of maintenance best-practice policies to create a solid foundation for running each facility and ensuring clear visibility into each asset s performance. Chose Infor EAM Asset Sustainability and Infor EAM Advanced Reporting modules to provide better analytics and measurement capabilities for asset and cost management. High-level impact $ 250,0000 reduction in annual energy costs, a 20% savings $ 30,000 savings in one month, accomplished by coordinating maintenance tests with low demand times 20 % extension in equipment life expectancy Results Gained an efficient energy management analytic capability to easily identify lesser performers and correct the situation. Created a system for capturing power consumption across a broad range of operating conditions and built a detailed profile for each asset. Fine-tuned processes so that the maintenance team could maximize the time spent on ensuring efficient plant operations. Minimized exposure to higher electricity costs by driving consumption to the lowest rate periods. Customer Innovation Study: Des Moines WRA 4
SITUATION ANALYSIS Reducing energy costs with an asset management system Measure well, manage better Situated in Iowa s capital, the Des Moines Metropolitan Wastewater Reclamation Authority (WRA) recycles wastewater from a growing population of over 500,000 people located across the greater Des Moines area. In recent years, nearly 50% of the city s monthly power costs were attributed to the WRA s energy consumption. With a monthly electricity bill of over $100,000, WRA knew that it had to manage and reduce this expense. Bill Miller, risk and reliability manager at the WRA, knew he had a massive challenge on his hands. The energy consumption had a significant negative economic and environmental impact. It was clear that the WRA needed to operate more efficiently and maintain its assets in a way that supported peak performance. We adopted the saying that you can t manage what you can t measure, and began identifying what we needed to quantify in order to provide an accurate picture of how each component in the environment was performing, he says. For the necessary visibility and control, Miller created a three-tier architecture: a top-tier to provide intelligent analytics, visualization, and management capabilities; a middle-tier data repository to store all the information gathered from assets; and a base layer to collect real-time data from individual assets. Customer Innovation Study: Des Moines WRA 5
INNOVATION STRATEGY Spotting lesser performers with analytic capabilities A tough challenge successfully met Solutions from the vendors Rockwell and Hach WIMS provided the lower two tiers. Infor executed the top tier, implementing Infor EAM Enterprise around a set of maintenance best-practice policies to provide a solid foundation for running each WRA facility. Infor EAM Asset Sustainability and Infor EAM Advanced Reporting modules provided an enhanced set of tightly integrated capabilities. The comprehensive history from Infor EAM Enterprise for each unit creates a detailed analysis of the root cause of sub-optimal performance. Infor EAM Enterprise s asset sustainability feature provides the WRA with powerful energy management analytics, so it can easily identify lesser performers and formulate a strategy to improve them. A multi-dimensional approach Infor EAM Enterprise provides a plant-level perspective of the performance of each of WRA s units to ensure that at any given point in time, the combination of assets helps the whole facility run optimally. Because utility rates vary depending on peak demand times, the WRA uses Infor EAM Enterprise to control flow rates and avoid spikes that would expose the organization to higher electricity rates. After doing my due diligence, I had absolutely no hesitation selecting solutions from Infor to provide all of the top-tier components. Bill Miller Risk and Reliability Manager, Des Moines WRA Customer Innovation Study: Des Moines WRA 6
XXX XXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXX Value realized Despite growing communities and escalating energy costs, the Des Moines Metropolitan WRA continues to reduce its utility charges dramatically. Miller says, Just on energy costs alone, we ve been able to reduce our original payment by over $250,000 a year and we re seeing monthly bills now drop to as low as $65,000 versus the previous average of over $100,000. Infor EAM Enterprise has helped WRA meet an important imperative. WRA has reduced its carbon footprint significantly with Infor EAM Enterprise, and it has become one of the first organizations in the country to achieve PAS 55 Certification, an international standard that focuses on the optimal management of physical assets. Customer Innovation Study: Des Moines WRA 7
RESULTS Realizing dramatic savings through smart performance Maintenance productivity quadrupled Infor EAM Enterprise captures the problem, cause, and resolution of all issues at the work-order level. As a result, maintenance productivity has quadrupled. In addition, WRA used Infor EAM Enterprise s bar-coding module to identify every asset across the mile-long plant and in storerooms, enabling a drop in inventory levels from $1 million to about $200,000. Infor EAM Enterprise provides the necessary usage and turnover reports to allow me to take $800,000 of parts off the shelves and return them to suppliers, says Miller. Detailed impact 400 % improvement in maintenance operations productivity $ 800,000 reduction in inventory 553,924 kg drop in annual CO2 emissions, a significant reduction $ 17 cost per hour savings in process air blower energy consumption $ 1 million in conservation grants Customer Innovation Study: Des Moines WRA 8
LOOKING AHEAD Meeting future challenges with a visionary partner The Wastewater Reclamation Authority benefits from additional Infor solutions, which include: Infor EAM Mobile, Infor EAM GIS, Infor Ming.le, and Infor ION. The strength of the Infor solutions portfolio is incredible and having each component already integrated is fantastic. If we can imagine it, Infor usually finds a way for us to make it a reality, says Miller. The combination has helped make WRA a world-class organization. Recently, the governor of Iowa awarded WRA with the prestigious Environmental Excellence Award for the use of Infor Enterprise Asset Sustainability. WRA has found additional benefits from its energy conservation efforts. Last year, it brought in four grants that totaled well over $1 million, with much of this directly attributable to the implementation of Infor Enterprise Asset Sustainability. Miller is confident Infor will help WRA meet its future challenges. Infor is a very forward-looking organization. The company is a visionary in the field of asset sustainability. It definitely leads the pack and continues to come out with some of the greatest add-on features imaginable. I ve seen just about every so-called competitor in the business over the last few years, but it s always Infor that continues to impress me, Miller says. Infor is a very forward looking organization; the company is a visionary in the field of asset sustainability. It definitely leads the pack and continues to come out with some of the greatest add-on features imaginable. I ve seen just about every so-called competitor in the business over the last few years but it s always Infor that continues to impress me. Bill Miller Risk and Reliability Manager, Des Moines WRA Customer Innovation Study: Des Moines WRA 9
Learn more How the Des Moines WRA uses Infor EAM to drop their inventory rates from $1 million to $200,000 and how using Infor Ming.le will allow them to communicate with each other at the same speed saving hours of time. 3:03 Des Moines WRA video Infor Excellence in Action Awards Des Moines WRA won the 2012 Infor Excellence in Action award for Innovation. Read more Analysts & Media on Track with Infor Ming.le Infor Ming.le, the next-gen enterprise collaboration platform, has been stirring excitement among analysts and media. Look for section titled Government Technology: Asset Management Meets Social Media. Read more Customer Innovation Study: Des Moines WRA 10
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