SAP Hybris Billing Invoicing 2016 SAP SE or an SAP affiliate company. All rights reserved.
As you explore new markets and new digital business models, regardless of industry, being able to accurately invoice your end customers while compensating your partners in creative and sometimes complex revenue sharing agreements is critical. Both customers and partners are asking for the same invoicing capabilities: accuracy, personalization, comprehension, flexibility and availability at every touchpoint. Customers want to easily check their invoices and monitor their consumption in real-time on any device. And when they subscribe to multiple services, they want to consolidate them into a single invoice overview, including discounts, taxes and other billing variations. Partners want clear and accurate accounting of all revenue sharing transactions, ensuring payments or credits for their part of your ecosystem are trustworthy. To deliver on their requirements, you need a personalized, trustworthy invoice solution that works for everyone and enables you to manage billing in high volumes. About Invoicing with SAP Hybris Billing SAP Hybris Billing offers a flexible solution for automating the billing and invoicing process. Consolidate service pricing from multiple sources to produce easily understandable invoices and discounts that drive loyalty, enhance cash flow, and increase customer engagement. The invoicing component of SAP Hybris Billing pulls rated events, or even complete bills, from several upstream, multi-vendor rating or billing streams, and then consolidates the information into a single converged invoicing document. The resulting document can then be enriched with flexible discounts, multiple aggregations, different levels of detail, and notifications about prior payment activity or late payments. The final invoice output can be designed and personalized to your company s branding and to the customer s needs using the delivery channel best suited to your customer. 2 / 5
% Customers want to easily check their invoices and monitor their consumption in real-time on any device. You need a personalized, trustworthy invoice solution that works for everyone and enables you to manage billing in high volumes. 3 / 5
Key Features Subscription billing for one-time, recurring and consumption charges Convergence of multiple billing streams to create a single invoice Built to support extreme volumes (for number of service usage events, number of subscribers, and any combination thereof) Support for rating on demand and re-rating when integrated with SAP Hybris Billing Charging Support for complex discounting, including invoice level and cross customer discounts Support for prepaid, postpaid and hybrid billing scenarios Master agreements for large enterprise scenarios, including common terms for future contracts Revenue sharing agreements for the partner ecosystem Additional invoicing capabilities when deployed with Hybris Billing, Customer Financials Management of service usage events on an individual level with itemization capabilities Support for full revenue recognition and accrual capabilities Enablement for IFRS15 / ACS606 compliance through integration with SAP Revenue Accounting and Reporting 4 / 5
Business Benefits Monetize digital business models based on subscriptions and service consumption. Get customer payments quickly with faster more accurate billing. Build trust with partners with more visibility into settlement activity. Ensure traceability and accounting compliance by converged invoicing streams. Accelerate your time to market by adding new services and associated rating engines into your existing customer invoice. Accommodate billing and accounting requirements unique to third-party relationships to help bring new services to market faster than the competition. Reduce printing and mailing costs by producing a single customer bill that spans multiple lines of business. Improve customer and partner satisfaction by providing accurate, trustworthy bills and statements that can be read and understood quickly. Improve customer care by granting personnel access to details behind charges, discounts and taxes thanks to integration with customer financials. 28% decrease in error rate when billing systems are integrated to receivables, eliminating the need to reenter information. 32% decrease in errors when accounts receivable and billing are integrated, so open items are generated at the same time as the bill. 15% decrease in DSO when customers are billed electronically and can view account details and payment status online. 24% improved insights when BI systems enable access to advanced tools for specialist employees. 5 / 5
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