Audit report VET Quality Framework Standards for Registered Training Organisations (RTOs) 2015 ORGANISATION DETAILS Organisation s legal name Universal Education and Training Ltd Trading name/s Language Training Institute, Universal Education and Training Ltd RTO number 30173 CRICOS number n/a AUDIT TEAM Lead auditor Auditor/s Technical adviser/s Debra Taylor n/a n/a AUDIT DETAILS Application number/s 1069210 Audit number/s 1007399 Audit reason 1 Application - renewal Audit reason 2 n/a Audit reason 3 n/a Activity type Site visit Address of site/s visited 2 McKenzie Road, WOOMBYE QLD 4559 Date/s of audit 24-25 March 2015 Organisation s contact for audit Paul Truasheim CEO paul.t@unet.org.au (07) 5442 3511 Clauses audited 1.1-1.21, 1.26, 1.27, 2, 3, 4, 5, 6, 7.3, 8.2, 8.6 BACKGROUND Universal Education and Training Ltd is a not-for-profit organisation governed by Board of Directors (Paul Truasheim, Sheree Truasheim and Rodney Chamberlain) led by Paul Truasheim as CEO. Paul is also a Maths/Science Teacher and Rodney is Head of Maths at Nambour Christian College. The Board has an advisor David Allen. The organisation is based in the school grounds. Paul is assisted by staff in the following roles: Personal Assistant, Accounts, Compliance, Administration, Business Development Officers, Resource Development Officers and Qualification Heads (TESOL, IT and Christian Ministry). Language Training Institute is a divison of Universal Education and Training Ltd and it is responsible for the training and delivery of 10317NAT Certificate IV in TESOL (Teaching English to Speakers of Other Languages) and 10318NAT Diploma of TESOL (Teaching English to Speakers of Other Languages). Christian Ministry and Training is also advertised as a division of Universal Education and Training Page 1 of 39
Ltd and it is responsible for the training and delivery of 10433NAT Certificate IV in Christian Ministry and Theology and 10434NAT Diploma of Christian Ministry and Theology. The details of the organisation do not appear on the National Register. The organisation provides community assistance through the TESOL students teaching English to refugee students free of charge. Being course owners of the TESOL accredited course, it is also involved with issuing licencing agreements for use of the product. The organisation is also involved in IT consultancy and Christian ministry work. The organisation advised one of its goals is to establish a Christian University College on the Sunshine Coast. Universal Education and Training Ltd are in partnership with Universal Institute of Technology and New Horizons School of English to deliver and assess 10317NAT Certificate IV in TESOL (Teaching English to Speakers of Other Languages) and 10318NAT Diploma of TESOL (Teaching English to Speakers of Other Languages). The clients for Christian ministry subjects undertake core subjects through free bible college. The student pays for electives only. Core clients are pursuing a vocation in Chaplaincy. The core clients for ICA30111 Certificate III in Information, Digital Media and Technology are mothers wishing to re-enter the workforce and low skill mature age students. Students entering into the TESOL qualifications are a broad range of all ages with no formal qualifications through to academic backgrounds from school leavers to retirees; wishing to teach English as they travel. Most of the delivery is online. With permanent delivery venues located at Nambour Christian College, Melbourne Crossway Baptist Church, Coffs Harbour Community College and Thursday Island. The organisation s fee model is fee for service or donation. The organisation has enrolled 7 students under Certificate 3 Guarantee in ICA30111 Information, Digital Media and Technology. Two of these students have completed. Note the following clauses were examined within the audit scope; however, were identified as not applicable to the current audit context: 1.7, 1.15, 1.17, 1.8, 1.19, 1.20, 1.26, 1.27, 5.4, 6.4, 6.6, 7.3 and 8.2. Total number of current enrolments in RTO as at audit date: 326 AUDIT SAMPLE Code Training product Mode/s of delivery/assessment* ICA30111 10317NAT Certificate III in Information, Digital Media and Technology Certificate IV in TESOL (Teaching English to Speakers of Other Languages) Face to face, online, distance Face to face, online, distance Current enrolments (If not yet on scope, record N/A) 75 59 10318NAT Diploma of TESOL (Teaching English to Speakers of Other Languages) Face to face, online, distance 54 10433NAT Certificate IV in Christian Ministry and Theology Face to face, online, distance 35 10434NAT Diploma of Christian Ministry and Theology Face to face, online, distance *Apprenticeship, Traineeship, Face to face, Distance, Online, Workplace, Mixed, Other (specify) 3 Page 2 of 39
INTERVIEWEES Name Position Training product Paul Truasheim CEO Nil Daria Cooper Sheree Lewis Admin/Compliance IT Manager Nil Nil Matthew Lewis IT Manager Nil Rachel Brigg Heather Smith Alicia Firth Trainer/Assessor Trainer/Assessor Trainer/Assessor 10317NAT Certificate IV in TESOL 10318NAT Diploma in TESOL 10317NAT Certificate IV in TESOL 10318NAT Diploma in TESOL 10433NAT Certificate IV in Christian Ministry and Theology 10434NAT Diploma of Christian Ministry and Theology ORIGINAL AUDIT FINDING AT TIME OF AUDIT Audit finding as at 25/03/2015: Significant non-compliance The level of non-compliance considers the potential for an adverse impact on the quality of training and assessment outcomes for students. If non-compliance has been identified, this audit report describes evidence of the non-compliance. Refer to notification of non-compliance for information on providing further evidence of compliance. AUDIT FINDING FOLLOWING ANALYSIS OF RECTIFICATION EVIDENCE Audit finding following analysis of additional evidence provided on 14/05/2015: Compliant AUDIT FINDING BY STANDARD Standard Original finding Finding following rectification Standard 1 Not compliant Compliant Standard 2 Not compliant Compliant Standard 3 Compliant n/a Standard 4 Not compliant Compliant Standard 5 Compliant n/a Page 3 of 39
Standard 6 Compliant n/a Standard 7 Not audited n/a Standard 8 Compliant n/a ABOUT THIS REPORT This report details findings against the Standards for Registered Training Organisations (RTOs) 2015. The evidence guidance included against each clause is designed to guide the auditor and RTO on the requirements of the clause. The evidence guidance is not designed to limit the audit findings and there may be other factors an auditor takes into consideration when determining whether compliance has been demonstrated. Where evidence of non-compliance is identified, the Reasons for finding of non-compliance section of the report will document the issues that were considered in the formulation of a finding of non-compliance. Page 4 of 39
Standard 1 The RTO s training and assessment strategies and practices are responsive to industry and learner needs and meet the requirements of training packages and VET accredited courses. To be compliant with Standard 1 the RTO must meet the following: 1.1 The RTO s training and assessment strategies and practices, including the amount of training they provide, are consistent with the requirements of training packages and VET accredited courses and enable each learner to meet the requirements for each unit of competency or module in which they are enrolled. Original finding: Not compliant Following rectification: Compliant N/A A training and assessment strategy (or strategies) was provided for each training product sampled Each strategy is consistent with the requirements of the training product Each strategy provides a framework to guide the learning requirements and the training and assessment arrangements of each training product the macro level requirements of the learning and assessment process Each strategy identifies an amount of training to be provided to learners that is consistent with the requirements of the training product Each strategy has been consistently implemented NOTE transition arrangements may apply to this clause for audits conducted prior to 30 June 2015 Reasons for finding of non-compliance: ICA30111 Certificate III in Information, Digital Media and Technology 10317NAT Certificate IV in TESOL (Teaching English to Speakers of Other Languages) 10318NAT Diploma of TESOL (Teaching English to Speakers of Other Languages) 10433NAT Certificate IV in Christian Ministry and Theology 10434NAT Diploma of Christian Ministry and Theology The organisation provided a documented training and assessment strategy for each of the above listed qualifications. The evidence provided does not demonstrate that the organisation s strategies and practices are consistent with the requirements of the relevant Training Package for the specific reasons as described below: o The strategy for ICA30111 Certificate III in Information, Digital Media and Technology did not reference BSBWHS304A Participate effectively in WHS communication and consultative processes as listed on the National Register. o The strategy for 10433NAT Diploma of Christian Ministry and Theology did not identify the elective modules it is resourced to deliver meeting the requirements of the Accredited Course packaging rules. In order to become compliant, the organisation is required to: ICA30111 Certificate III in Information, Digital Media and Technology 10433NAT Certificate IV in Christian Ministry and Theology Prior to the conclusion of the audit, the organisation provided evidence that rectified the identified non-compliance. Consequently, no further evidence is required. Page 5 of 39
1.2 For the purposes of Clause 1.1, the RTO determines the amount of training they provide to each learner with regard to: a) the existing skills, knowledge and the experience of the learner; b) the mode of delivery; and c) where a full qualification is not being delivered, the number of units and/or modules being delivered as a proportion of the full qualification. For each training product sampled, the amount of training to be provided identified in each strategy is consistent with: the existing skills, knowledge and experience of learners the mode/s of delivery the number of units and/or modules being delivered Each strategy is consistent with the AQF volume of learning benchmarks, taking into account the above items Reference: AQF, AQF volume of learning NOTE transition arrangements may apply to this clause for audits conducted prior to 30 June 2015 1.3 The RTO has, for all of its scope of registration, and consistent with its training and assessment strategies, sufficient: a) trainers and assessors to deliver the training and assessment; b) educational and support services to meet the needs of the learner cohort/s undertaking the training and assessment; c) learning resources to enable learners to meet the requirements for each unit of competency, and which are accessible to the learner regardless of location or mode of delivery; and d) facilities, whether physical or virtual, and equipment to accommodate and support the number of learners undertaking the training and assessment. For all training products sampled, there are sufficient: trainers and assessors educational and support services to meet the needs of learners learning resources that address the requirements of all components of the relevant training product and are accessible to all learners facilities and equipment to accommodate the number of learners Consistency is evident between each strategy and the above resources 1.4 The RTO meets all requirements specified in the relevant training package or VET accredited course. Original finding: Not compliant Following rectification: Compliant N/A Training and assessment strategies and resources are consistent with the requirements of each training product sampled Page 6 of 39
Training and assessment practices are consistent with the requirements of each training product sampled Reasons for finding of non-compliance: ICA30111 Certificate III in Information, Digital Media and Technology 10317NAT Certificate IV in TESOL 10318NATDiploma of TESOL 10433NAT Certificate IV in Christian Ministry and Theology 10434NAT Diploma of Christian Ministry and Theology The organisation provided evidence that did not support the requirements of the following: o For training and assessment strategies and practices, refer to Clause 1.1 o For assessment material, refer to Clause 1.8. In order to become compliant, the organisation is required to: ICA30111 Certificate III in Information, Digital Media and Technology 10317NAT Certificate IV in TESOL 10318NAT Diploma of TESOL 10433NAT Certificate IV in Christian Ministry and Theology 10434NAT Diploma of Christian Ministry and Theology Provide evidence of having resolved the non-compliances for Clause 1.1 and 1.8 ensuring that it meets all requirements of the relevant Training Package. Analysis of rectification evidence: The organisation provided a revised training and assessment strategy and revised assessment material addressing the non-compliances identified in Clauses 1.1 and 1.8 thereby demonstrating compliance with Clause 1.4. 1.5 The RTO s training and assessment practices are relevant to the needs of industry and informed by industry engagement. Training and assessment practices are informed by and consistent with the outcomes from industry engagement strategies NOTE transition arrangements may apply to this clause for audits conducted prior to 30 June 2015 1.6 The RTO implements a range of strategies for industry engagement and systematically uses the outcome of that industry engagement to ensure the industry relevance of: a) its training and assessment strategies, practices and resources; and b) the current industry skills of its trainers and assessors. N/A A range of industry engagement strategies have been developed Industry engagement strategies have been implemented Outcomes from industry engagement strategies have been systematically used to inform: Page 7 of 39
training and assessment strategies training and assessment practices resources, including facilities and equipment current industry skills required to be held by trainers and assessors NOTE transition arrangements may apply to this clause for audits conducted prior to 30 June 2015 1.7 The RTO determines the support needs of individual learners and provides access to the educational and support services necessary for the individual learner to meet the requirements of the training product as specified in training packages or VET accredited courses. Original finding: Not audited Support needs of learners have been identified Learners have access to educational and support services necessary for them to meet the requirements of the relevant training product 1.8 The RTO implements an assessment system that ensures that assessment (including recognition of prior learning): a) complies with the assessment requirements of the relevant training package or VET accredited course; and b) is conducted in accordance with the Principles of Assessment contained in Table 1.8-1 and the Rules of Evidence contained in Table 1.8-2. Original finding: Not compliant Following rectification: Compliant N/A ICA30111 Certificate III in Information, Digital Media and Technology Assessment meets the assessment requirements of the training package or course. Assessment appropriately simulates workplace conditions (refer assessment conditions/assessment guidelines) ICASAS301A Run standard diagnostic tests Assessment tools consist of: Activities x 10 Written Questions x 9 Assessment for two students were sighted. The critical aspect for assessment to conduct diagnostic tests on a range of platforms according to preventative maintenance and diagnostic policy was moderated with an ASQA IT expert after the exit meeting on 25/03/2015 and reported as a non-compliance within Standard 1.8. The CEO was advised by email on 26/03/2015 and before the issuance of the audit report of its inclusion. ICASAS305A Provide IT advice to clients Assessment tools consist of: Activities x 15 Page 8 of 39
Assessment for two students were sighted. Principles of Assessment fairness, flexibility, validity, reliability: ICASAS301A ICASAS305A Y N Y N Evidence guidance: Elements addressed (to levels as defined in performance criteria) Knowledge evidence/required knowledge addressed Performance evidence/required skills addressed Assessment conditions/critical aspects of evidence addressed Context and consistency of assessment addressed to appropriate AQF level Assessment of knowledge and skills is integrated with their practical application Assessment uses a range of assessment methods Criteria defining acceptable performance are outlined for all instruments Clear information about assessment requirements is provided (for assessors and students) Allows for reasonable adjustment and provides for objective feedback Considers dimensions of competency and transferability Rules of Evidence validity, sufficiency, authenticity, currency: ICASAS301A ICASAS305A Y N Y N Evidence guidance: Validity: Sufficiency: Authenticity: Assessment evidence considered has direct relevance to the unit or module s specifications Sufficient assessment evidence is considered to substantiate a competency judgement Assessment evidence gathered is the learner s own work Currency: Competency judgements include consideration of evidence from the present or the very recent past N/A 10317NAT Certificate IV in TESOL (Teaching English to Speakers of Other Languages) 10318NAT Diploma of TESOL (Teaching English to Speakers of Other Languages) Assessment meets the assessment requirements of the training package or course. Assessment appropriately simulates workplace conditions (refer assessment conditions/assessment guidelines) TESMAD403A Use music, art and drama in TESOL Assessment tools consist of: Page 9 of 39
Workbook tasks x 9 Practical placement Assessment for two students were sighted. The organisation identified that assessment of required knowledge and skills are occurring in other modules within the accredited course. Within this module, they are being assessed by the Supervising Practicum teacher instead of the Trainer/Assessor. The practical session documentation is marked by the Supervisor and then reviewed by the Trainer/Assessor. There is no mechanism in place for the trainers to mark the student against the required skills. TESEAP502A Teach English for academic purposes Assessment tools consist of: Workbook tasks x 4 Practical placement log Assessment for two students were sighted. Principles of Assessment fairness, flexibility, validity, reliability: TESMAD403 A TESEAP502 A Y N Y N Evidence guidance: Elements addressed (to levels as defined in performance criteria) Knowledge evidence/required knowledge addressed Performance evidence/required skills addressed Assessment conditions/critical aspects of evidence addressed Context and consistency of assessment addressed to appropriate AQF level Assessment of knowledge and skills is integrated with their practical application Assessment uses a range of assessment methods Criteria defining acceptable performance are outlined for all instruments Clear information about assessment requirements is provided (for assessors and students) Allows for reasonable adjustment and provides for objective feedback Considers dimensions of competency and transferability Rules of Evidence validity, sufficiency, authenticity, currency: TESMAD403 A TESEAP502 A Y N Y N Evidence guidance: Validity: Sufficiency: Authenticity: Assessment evidence considered has direct relevance to the unit or module s specifications Sufficient assessment evidence is considered to substantiate a competency judgement Assessment evidence gathered is the learner s own work Page 10 of 39
Currency: Competency judgements include consideration of evidence from the present or the very recent past N/A 10433NAT Certificate IV in Christian Ministry and Theology 10434NAT Diploma of Christian Ministry and Theology Assessment meets the assessment requirements of the training package or course. Assessment appropriately simulates workplace conditions (refer assessment conditions/assessment guidelines) CMTMIN402A Communicate theological information Assessment tools consist of: Workbook 10 chapters x 10 questions each Practical task to deliver sermon The knowledge assessment states that a student can obtain 80% competency. The structure of the knowledge questions is broken into separate chapters for each topic with 10 questions in each. The organisation indicated that the theological knowledge questions are based on the student's interpretation and personal belief. Chapters 7 and 8 relate to communication styles. On analysing the assessment, my professional judgement is the student will achieve competency on 80% grading. CMTTHE501A Relate theological ideas to the Christian way of life Assessment tools consist of: Case study of "top leader" 1500 word essay Principles of Assessment fairness, flexibility, validity, reliability: CMTMIN402 A CMTTHE501 A Y N Y N Evidence guidance: Elements addressed (to levels as defined in performance criteria) Knowledge evidence/required knowledge addressed Performance evidence/required skills addressed Assessment conditions/critical aspects of evidence addressed Context and consistency of assessment addressed to appropriate AQF level Assessment of knowledge and skills is integrated with their practical application Assessment uses a range of assessment methods Criteria defining acceptable performance are outlined for all instruments Clear information about assessment requirements is provided (for assessors and students) Allows for reasonable adjustment and provides for objective feedback Considers dimensions of competency and transferability Page 11 of 39
Rules of Evidence validity, sufficiency, authenticity, currency: CMTMIN402 A CMTTHE501 A Y N Y N Evidence guidance: Validity: Sufficiency: Authenticity: Assessment evidence considered has direct relevance to the unit or module s specifications Sufficient assessment evidence is considered to substantiate a competency judgement Assessment evidence gathered is the learner s own work Currency: Competency judgements include consideration of evidence from the present or the very recent past Reasons for finding of non-compliance: ICA30111 Certificate III Information Digital Media and Technology ICASAS301A Run standard diagnostic tests The evidence provided does not support that assessment complies with the assessment requirements of the ICA11 Training Package or that assessment is conducted in accordance with the principles of assessment and the rules of evidence, specifically validity and sufficiency. For example, but not limited to the following: o Critical aspects for assessment and evidence required to conduct diagnostic tests on a range of platforms according to preventative maintenance and diagnostic policy. o Required numeracy skills to interpret results and take test measurements o Required planning and organisation skills to plan, prioritise and monitor own work. NOTE: Prior to the conclusion of the audit, the organisation provided evidence that rectified the identified non-compliances required numeracy skills to interpret results and take test measurements and required planning and organisation skills to plan, prioritise and monitor own work. Consequently, no further evidence is required for these specific issues. Evidence to address the identified non-compliance critical aspects for assessment is outstanding and is required to be submitted. ICASAS305A Provide IT advice to clients The evidence provided does not support that assessment complies with the assessment requirements of the ICA11 Training Package or that assessment is conducted in accordance with the principles of assessment and the rules of evidence, specifically validity and sufficiency. For example, but not limited to the following: o Critical aspects for assessment and evidence required to: investigate client support requests and provide a documented solution after consultation with client Convey comprehensive technical information to clients in a clear, concise, jargonfree and coherent manner Access technical manuals and help documentation. NOTE: Prior to the conclusion of the audit, the organisation provided evidence that rectified the identified non-compliances. Consequently, no further evidence is required. 10317NAT Certificate IV in TESOL (Teaching English to Speakers of Other Languages) Page 12 of 39
TESMAD403A Use music, art and drama in TESOL The evidence provided does not support that assessment complies with the assessment requirements of the above accredited course or that assessment is conducted in accordance with the principles of assessment and the rules of evidence, specifically validity and sufficiency. For example, but not limited to the following: o Required knowledge of basic instructional design principles, for example: Sequencing information Providing opportunities for practise o Required knowledge of the availability and sources of specific resources and equipment for learners. o Required planning and organisational skills to reflect the group and individual learning needs within lesson plans 10318NAT Diploma of TESOL (Teaching English to Speakers of Other Languages) TESEAP502A Teach English for academic purposes The evidence provided does not support that assessment complies with the assessment requirements of the above accredited course module or that assessment is conducted in accordance with the principles of assessment and the rules of evidence, specifically validity and sufficiency. For example, but not limited to the following: o Required knowledge of: Standardised English proficiency exams, including focus of different exams and question types included in exams. Academic spoken genres for class interaction. Structural and linguistic features of academic written genres for essays, arguments, reports, literature reviews, thesis documents, research findings and text books. Cultural values and practices in relation to academic study for perceptions of roles and relationships of teachers and students. Appropriate behaviour of teachers and students. o Required skills: Communications/interpersonal skills to explain the cultural aspects of communication events; give clear and precise instructions; ask effective questions; provide clarification; give appropriate feedback and correction; debrief students after simulated discussions and establish a trusting relationship with ESL students. Attributes including a willingness to guide and support candidates, capacity to encourage, accept and utilise feedback; sensitivity to individual difference and need; and willingness to disclose positive and negative elements of host culture. Ethical conduct in all dealings with ESL students. 10433NAT Certificate IV in Christian Ministry and Theology Communicate theological information The evidence provided does not support that assessment complies with the assessment requirements of the above accredited course or that assessment is conducted in accordance with the principles of assessment and the rules of evidence, specifically validity and sufficiency. For example, but not limited to the following: o Critical aspects for assessment and evidence required to demonstrate consistency of performance over a range of situations relevant to the workplace. 10434NAT Diploma of Christian Ministry and Theology CMTMIN501A Relate theological ideas to the Christian way of life The evidence provided does not support that assessment complies with the assessment requirements of the above accredited course or that assessment is conducted in accordance with Page 13 of 39
the principles of assessment and the rules of evidence, specifically validity and sufficiency. For example, but not limited to the following: o Critical aspects for assessment and evidence required to demonstrate consistency of performance over a range of situations relevant to the workplace. o Required skills to select and use communication skills to provide feedback to facilitate personal growth and social change. In order to become compliant, the organisation is required to: ICA30111 Certificate III Information Digital Media and Technology ICASAS301A Run standard diagnostic tests 10317NAT Certificate IV in TESOL (Teaching English to Speakers of Other Languages) TESMAD403A Use music, art and drama in TESOL 10318NAT Diploma of TESOL (Teaching English to Speakers of Other Languages) TESEAP502A Teach English for academic purposes 10433NAT Certificate IV in Christian Ministry and Theology Communicate theological information 10434NAT Diploma of Christian Ministry and Theology CMTMIN501A Relate theological ideas to the Christian way of life Provide a complete set of assessment materials for the units of competency listed above that meet the Principles of Assessment contained in Table 1.8-1 and the Rules of Evidence contained in Table 1.8-2 of the Standards for Registered Training Organisations (RTOs) 2015 and all the requirements of the unit of competency. The assessment materials must ensure they combine to collect evidence of an individual candidate s competence in performing all aspects of the units of competency which provide sufficient guidance for candidates about the context of assessment tasks. The assessment materials must include, or be accompanied by, guidance to assessors to enable them to make consistent judgements about competence and information to students about the assessment process. Analysis of rectification evidence: ICA30111 Certificate III Information Digital Media and Technology ICASAS301A Run standard diagnostic tests The organisation provided ICASAS301A Run standard diagnostic tests Trainer Assessment Guide revising Section 2 Activities to include assessment and evidence of the student s understanding of conducting diagnostic tests on a range of platforms. The evidence provided demonstrates compliance with Clause 1.8. 10317NAT Certificate IV in TESOL (Teaching English to Speakers of Other Languages) TESMAD403A Use music, art and drama in TESOL The organisation provided a Practice Teaching Assessment Form that captures evidence of the student s knowledge and skills of developing lesson plans incorporating music, art and drama into an ESL lesson addressing the identified non-compliances listed for TESMAD403A Use music, art and drama in TESOL. The evidence provided demonstrates compliances with Clause 1.8. 10318NAT Diploma of TESOL (Teaching English to Speakers of Other Languages) TESEAP502A Teach English for academic purposes 1. Revised Training and Assessment Strategy for 10318NAT Diploma of TESOL (Teaching English to Speakers of Other Languages) outlining holistic delivery 2. Practice Teaching Feedback Form 3. Practice Teaching Assessment Form 4. Workbook tasks: 1.5, 1.6, 2.3.15, 5.1-5.3, 7.6, 8.4, 10.6, 10.7, 11.1, 12.5-12.8, 12.11, 12.12 Page 14 of 39
5. Workbook Answers Guide The evidence provided above addresses the identified non-compliances and demonstrates compliance with Clause 1.8. 10433NAT Certificate IV in Christian Ministry and Theology Communicate theological information The organisation provided a revised assessment task addressing the critical aspect of evidence required to address consistency of performance over a range of situations relevant to the workplace by increasing from one to two messages preached with differing requirements. The evidence provided demonstrates compliance with Clause 1.8. 10434NAT Diploma of Christian Ministry and Theology CMTMIN501A Relate theological ideas to the Christian way of life The organisation provided a revised assessment task addressing the critical aspect of evidence required to address consistency of performance over a range of situations relevant to the workplace by increasing from one to two leaders to be discussed in two separate reports of 1000 words each. Task requirement code no. 5 has been included to address the required skills to select and use communication skills to provide feedback to facilitate personal growth and social change. The evidence provided demonstrates compliance with Clause 1.8. 1.9 The RTO implements a plan for ongoing systematic validation of assessment practices and judgements that includes for each training product on the RTO s scope of registration: a) when assessment validation will occur; b) which training products will be the focus of the validation; c) who will lead and participate in validation activities; and d) how the outcomes of these activities will be documented and acted upon. N/A A plan for ongoing systematic validation of assessment has been developed that identifies: When assessment validation will occur for each training product on the RTO s scope of registration Who will lead and participate in validation activities How the validation outcomes will be documented and acted upon The plan for validation has been implemented 1.10 For the purposes of Clause 1.9, each training product is validated at least once every five years, with at least 50% of products validated within the first three years of each five year cycle, taking into account the relative risks of all of the training products on the RTO s scope of registration, including those risks identified by the VET Regulator. N/A The plan for validation of assessment ensures: All training products will be validated at least once every five years At least 50% of training products will be validated in the first three years of the above cycle Page 15 of 39
Relative risk of all training products are taken into account in scheduling validation Training products identified as high risk by ASQA are taken into account in scheduling validation The above have been achieved in implementing the plan for validation of assessment 1.11 For the purposes of Clause 1.9, systematic validation of an RTO s assessment practices and judgements is undertaken by one or more persons who are not directly involved in the particular instance of delivery and assessment of the training product being validated, and who collectively have: a) vocational competencies and current industry skills relevant to the assessment being validated; b) current knowledge and skills in vocational teaching and learning; and c) the training and assessment qualification or assessor skill set referred to in Item 1 or 3 of Schedule 1. Industry experts may be involved in validation to ensure there is the combination of expertise set out in (a) to (c) above. Validation of assessment has been completed for at least one training product. If no, clause is not audited. If yes: Validation of assessment has been undertaken by one or more persons who, collectively, hold: Relevant vocational competencies and current industry skills Current knowledge and skills in VET teaching and learning TAE40110 Certificate IV in Training and Assessment (or its successor) or TAESS00001 Assessor skill set (or its successor) Final validation decisions are made by a person who was not directly involved with the delivery and assessment of the training product being validated 1.12 The RTO offers recognition of prior learning to individual learners. RPL has been offered to individual learners 1.13 In addition to the requirements specified in Clause 1.14 and Clause 1.15, the RTO s training and assessment is delivered only by persons who have: a) vocational competencies at least to the level being delivered and assessed; b) current industry skills directly relevant to the training and assessment being provided; and c) current knowledge and skills in vocational training and learning that informs their training and assessment. Industry experts may also be involved in the assessment judgement, working alongside the trainer and/or assessor to conduct the assessment. Original finding: Not compliant Following rectification: Compliant Page 16 of 39
Evidence Guidance Y N Skills and knowledge of trainers and assessors have been verified Cecilia Anderson Trainer/assessor of following training products within scope of audit: 10317NAT Certificate IV in TESOL Vocational competencies at least to the level being delivered and assessed (actual qualification/unit not required) Current relevant industry skills Current vocational training and learning knowledge and skills Gillian Austin Trainer/assessor of following training products within scope of audit: 10317NAT Certificate IV in TESOL 10318NAT Diploma of TESOL Vocational competencies at least to the level being delivered and assessed (actual qualification/unit not required) Current relevant industry skills Current vocational training and learning knowledge and skills Elsbeth Bakker Trainer/assessor of following training products within scope of audit: 10317NAT Certificate IV in TESOL 10318NAT Diploma of TESOL Vocational competencies at least to the level being delivered and assessed (actual qualification/unit not required) Current relevant industry skills Current vocational training and learning knowledge and skills Rachel Brigg Trainer/assessor of following training products within scope of audit: 10317NAT Certificate IV in TESOL 10318NAT Diploma of TESOL Vocational competencies at least to the level being delivered and assessed (actual qualification/unit not required) Current relevant industry skills Current vocational training and learning knowledge and skills Shane FItzgerald Trainer/assessor of following training products within scope of audit: 10317NAT Certificate IV in TESOL Vocational competencies at least to the level being delivered and assessed (actual Page 17 of 39
qualification/unit not required) Current relevant industry skills Current vocational training and learning knowledge and skills Kerri Hibberd Trainer/assessor of following training products within scope of audit: 10317NAT Certificate IV in TESOL Vocational competencies at least to the level being delivered and assessed (actual qualification/unit not required) Current relevant industry skills Current vocational training and learning knowledge and skills Caroline Jupp Trainer/assessor of following training products within scope of audit: 10317NAT Certificate IV in TESOL Vocational competencies at least to the level being delivered and assessed (actual qualification/unit not required) Current relevant industry skills Current vocational training and learning knowledge and skills Sandra Medland Trainer/assessor of following training products within scope of audit: 10317NAT Certificate IV in TESOL Vocational competencies at least to the level being delivered and assessed (actual qualification/unit not required) Current relevant industry skills Current vocational training and learning knowledge and skills Atiyeh Shariati Trainer/assessor of following training products within scope of audit: 10317NAT Certificate IV in TESOL Vocational competencies at least to the level being delivered and assessed (actual qualification/unit not required) Current relevant industry skills Current vocational training and learning knowledge and skills Heather Smith Trainer/assessor of following training products within scope of audit: 10317NAT Certificate IV in TESOL 10318NAT Diploma of TESOL Vocational competencies at least to the level being delivered and assessed (actual qualification/unit not required) Page 18 of 39
Current relevant industry skills Current vocational training and learning knowledge and skills Kerry Wilkinson Trainer/assessor of following training products within scope of audit: 10317NAT Certificate IV in TESOL Vocational competencies at least to the level being delivered and assessed (actual qualification/unit not required) Current relevant industry skills Current vocational training and learning knowledge and skills Sarah Yates Trainer/assessor of following training products within scope of audit: 10317NAT Certificate IV in TESOL Vocational competencies at least to the level being delivered and assessed (actual qualification/unit not required) Current relevant industry skills Current vocational training and learning knowledge and skills Alicia Firth Trainer/assessor of following training products within scope of audit: 10433NAT Certificate IV in Christian Ministry and Theology 10434NAT Diploma of Christian Ministry and Theology Vocational competencies at least to the level being delivered and assessed (actual qualification/unit not required) Current relevant industry skills Current vocational training and learning knowledge and skills Melanie Castillo Trainer/assessor of following training products within scope of audit: ICA30111 Certificate III in Information, Digital Media and Technology Vocational competencies at least to the level being delivered and assessed (actual qualification/unit not required) Current relevant industry skills Current vocational training and learning knowledge and skills Reasons for finding of non-compliance: Atiyeh Shariati for ICA30111 Certificate III Information Digital, Media and Technology Although the organisation demonstrated its vigilance in ensuring all fourteen trainers met the requirements of Standard 1.13, the above trainer had not yet enrolled into the identified professional development for vocational training and learning that informs her training and assessment (1.13 c). Page 19 of 39
Note: Prior to the conclusion of the audit, the organisation provided evidence that rectified the identified non-compliance. Consequently, no further evidence is required. 1.14 The RTO s training and assessment is delivered only by persons who have: a) prior to 1 January 2016, the training and assessment qualification specified in Item 1 or Item 2 of Schedule 1, or demonstrated equivalence of competencies; and b) from 1 January 2016, the training and assessment qualification specified in Item 1 or Item 2 of Schedule 1. Evidence Guidance Y N VET qualifications of trainers and assessors have been verified Cecilia Anderson Each trainer must meet at least one of the following four requirements: TAE40110 Certificate IV in Training and Assessment or its successor Equivalent competencies to TAE40110 (TAA40104 is equivalent) Diploma or higher qualification in adult education Equivalent competencies to diploma or higher qualification in adult education Gillian Austin Each trainer must meet at least one of the following four requirements: TAE40110 Certificate IV in Training and Assessment or its successor Equivalent competencies to TAE40110 (TAA40104 is equivalent) Diploma or higher qualification in adult education Equivalent competencies to diploma or higher qualification in adult education Elsbeth Bakker Each trainer must meet at least one of the following four requirements: TAE40110 Certificate IV in Training and Assessment or its successor Equivalent competencies to TAE40110 (TAA40104 is equivalent) Diploma or higher qualification in adult education Equivalent competencies to diploma or higher qualification in adult education Rachel Brigg Each trainer must meet at least one of the following four requirements: TAE40110 Certificate IV in Training and Assessment or its successor Equivalent competencies to TAE40110 (TAA40104 is equivalent) Diploma or higher qualification in adult education Equivalent competencies to diploma or higher qualification in adult education Page 20 of 39
Shane Fitzgerald Each trainer must meet at least one of the following four requirements: TAE40110 Certificate IV in Training and Assessment or its successor Equivalent competencies to TAE40110 (TAA40104 is equivalent) Diploma or higher qualification in adult education Equivalent competencies to diploma or higher qualification in adult education Kerri Hibberd Each trainer must meet at least one of the following four requirements: TAE40110 Certificate IV in Training and Assessment or its successor Equivalent competencies to TAE40110 (TAA40104 is equivalent) Diploma or higher qualification in adult education Equivalent competencies to diploma or higher qualification in adult education Caroline Jupp Each trainer must meet at least one of the following four requirements: TAE40110 Certificate IV in Training and Assessment or its successor Equivalent competencies to TAE40110 (TAA40104 is equivalent) Diploma or higher qualification in adult education Equivalent competencies to diploma or higher qualification in adult education Sandra Medland Each trainer must meet at least one of the following four requirements: TAE40110 Certificate IV in Training and Assessment or its successor Equivalent competencies to TAE40110 (TAA40104 is equivalent) Diploma or higher qualification in adult education Equivalent competencies to diploma or higher qualification in adult education Atiyeh Shariati Each trainer must meet at least one of the following four requirements: TAE40110 Certificate IV in Training and Assessment or its successor Equivalent competencies to TAE40110 (TAA40104 is equivalent) Diploma or higher qualification in adult education Equivalent competencies to diploma or higher qualification in adult education Heather Smith Each trainer must meet at least one of the following four requirements: TAE40110 Certificate IV in Training and Assessment or its successor Page 21 of 39
Equivalent competencies to TAE40110 (TAA40104 is equivalent) Diploma or higher qualification in adult education Equivalent competencies to diploma or higher qualification in adult education Kerry Wilkinson Each trainer must meet at least one of the following four requirements: TAE40110 Certificate IV in Training and Assessment or its successor Equivalent competencies to TAE40110 (TAA40104 is equivalent) Diploma or higher qualification in adult education Equivalent competencies to diploma or higher qualification in adult education Sarah Yates Each trainer must meet at least one of the following four requirements: TAE40110 Certificate IV in Training and Assessment or its successor Equivalent competencies to TAE40110 (TAA40104 is equivalent) Diploma or higher qualification in adult education Equivalent competencies to diploma or higher qualification in adult education Alicia Firth Each trainer must meet at least one of the following four requirements: TAE40110 Certificate IV in Training and Assessment or its successor Equivalent competencies to TAE40110 (TAA40104 is equivalent) Diploma or higher qualification in adult education Equivalent competencies to diploma or higher qualification in adult education Melanie Castillo Each trainer must meet at least one of the following four requirements: TAE40110 Certificate IV in Training and Assessment or its successor Equivalent competencies to TAE40110 (TAA40104 is equivalent) Diploma or higher qualification in adult education Equivalent competencies to diploma or higher qualification in adult education 1.15 Where a person conducts assessment only, the RTO ensures that the person has: a) prior to 1 January 2016, the training and assessment qualification specified in Item 1 or Item 2 or Item 3 of Schedule 1, or demonstrated equivalence of competencies; and b) from 1 January 2016, Item 1 or Item 2 or Item 3 of Schedule 1. Original finding: Not audited Page 22 of 39
The RTO uses assessors that conduct assessment only. If no, clause is not audited. If yes: Assessor name Each assessor (that conducts assessment only) must meet at least one of the following six requirements: TAE40110 Certificate IV in Training and Assessment or its successor Equivalent competencies to TAE40110 (TAA40104 is equivalent) Diploma or higher qualification in adult education Equivalent competencies to diploma or higher qualification in adult education TAESS00001 Assessor skill set or its successor Equivalent competencies to TAESS00001 Assessor skill set Each assessor (that conducts assessment only) must meet all of the following requirements: Vocational competencies at least to the level being delivered (actual qualification/unit not required) Current relevant industry skills Current vocational training and learning knowledge and skills 1.16 The RTO ensures that all trainers and assessors undertake professional development in the fields of the knowledge and practice of vocational training, learning and assessment including competency based training and assessment. Trainers and assessors undertake professional development in the knowledge and practice of vocational training, learning and assessment, including competency based training and assessment 1.17 Where the RTO, in delivering training and assessment, engages an individual who is not a trainer or assessor, the individual works under the supervision of a trainer and does not determine assessment outcomes. Original finding: Not audited People delivering training under supervision are utilised If no, clauses 1.17 1.20 are not audited, go to Clause 1.21. If yes: Supervision is provided by a trainer that meets the requirements of clauses 1.13 and 1.14 People under supervision do not determine assessment outcomes 1.18 The RTO ensures that any individual working under the supervision of a trainer under Clause 1.17: Page 23 of 39
a) holds the skill set defined in Item 4 of Schedule 1 or, prior to 1 January 2016, is able to demonstrate equivalence of competencies; b) has vocational competencies at least to the level being delivered and assessed; and c) has current industry skills directly relevant to the training and assessment being provided. Original finding: Not audited Supervision is provided by a trainer that meets the requirements of clauses 1.13 and 1.14 People under supervision do not determine assessment outcomes Trainer name Each trainer (that conducts training under supervision) must meet at least one of the following six requirements: TAESS00003 Enterprise trainer and assessor skill set or its successor Equivalent competencies to TAESS00003 TAESS00007 Enterprise trainer presenting skill set or its successor Equivalent competencies to TAESS00007 TAESS00008 Enterprise trainer mentoring skill set or its successor Equivalent competencies to TAESS00008 Each trainer (that conducts training under supervision) must meet all of the following requirements: Vocational competencies at least to the level being delivered (actual qualification/unit not required) Current relevant industry skills 1.19 Where the RTO engages an individual under Clause 1.17, it ensures that the training and assessment complies with Standard 1. Original finding: Not audited Training and assessment complies with Standard 1 1.20 Without limiting Clauses 1.17-1.19, the RTO: a) determines and puts in place: i) the level of the supervision required; and ii) any requirements, conditions or restrictions considered necessary on the individual s involvement in the provision of training and collection of assessment evidence; and b) ensures that trainers providing supervision monitor and are accountable for all training provision and collection of assessment evidence by the individual under their supervision. Page 24 of 39