A T S A l p h a T e c h S o l u t i o n s
About Us ATS is a leading provider of end-to-end IT services and solutions for Global companies. We use a client-centric Global Engagement Model that combines local, senior, on-site resources with the cost, scale, and quality advantages of off-shore operations. In every business engagement, we seek the opportunity to build long-lasting, strategic relationships. This client-centric focus forms the basis for how we, as a company, operate and serve our clients. Commitment to long-term client success empowers every associate to provide value and flexibility beyond the contract. The industry-leading expertise found within our Centers of Excellence plays a key role in our success with clients. The Centers of Excellence deliver pragmatic IT solutions that allow clients to consistently achieve their most critical business objectives. Our Partner Program complements the Centers of Excellence. The program aims to develop strategic relationships with best-of-breed organizations to provide ATS developers with advance access to new technology and educational resources. We adopt Six Sigma practices for developing our client-facing processes. ATS service offerings and enable our clients to benefit internally.
OUR VALUES Our values are embraced in the hearts and minds of every ATS employee who then embodies these values and shares them throughout our company and with our clients. Across ATS locations worldwide, you will find three core values at work: Humility - We listen, learn, and help selflessly in our interactions with others. Humanity - Through business, we foster a strong sense of corporate social responsibility. Integrity - We honor our commitments and act with responsibility in all our relationships. These values are the building blocks of our vibrant global work culture. G A Ranon, the late Founder of our company, was fond of simple, yet powerful quotes that he would often share with associates. We often refer to his quotes as they capture the essence of our values and culture. Our Culture : Our culture has developed from our core values. It inspires our behavior, relationships, and business decisions. Our culture celebrates achievement and teamwork and promotes the ATS way of life.
SERVICES ATS provides the best solutions for companies to maximize return on their software investments. Our deep software experience enables clients to address issues specific to their software s / businesses, and ATS provides the capacity and capability to help ensure we serve our clients extraordinarily well. ATS offers consulting services to help its client's with right solutions to meet their today's unique business requirements. To get the maximum benefit from solutions, you may need assistance implementing them into your existing IT systems and business processes. Our dedicated consultants will work with your team to ensure maximum benefits are received. ATS Consulting Application Development and Maintenance Enterprise Solutions Business Intelligence E-Commerce Services Business Process Outsourcing Corporate Training Application Hosting
INDUSTRIES At ATS, our focus is to provide world class business solutions to a wide range of businesses using cutting edge IT components. Relationship building and in depth understanding of the business processes have helped us provide high quality rapid solutions at affordable prices. Our commitment to provide answers to our clients, which are in line with their business objectives and cultural values, has helped us cater to the needs of a large group of clients. ATS has wide range of domain expertise in the following areas: Healthcare and Insurance Retail Financial Services Manufacturing and Automotive Utility and Energy Our comprehensive range of service offerings meet a variety of business requirements such as: Business intelligence and decision support ERP and CRM Digital asset management and distribution Supply chain and inventory management Accounts, contracts, and enterprise content management Production and release planning
HEALTHCARE & INSURANCE Success in today's healthcare market requires sophisticated medical information management systems, focused business intelligence for evolving strategic initiatives, and an agile IT infrastructure that can be leveraged to quickly respond to changing customer demands and to provide affordable healthcare to individuals. Increasing levels of service standards, stringent regulatory mandates, mounting competition, security and privacy concerns, and the complexity involved in risk management are some common concerns across the healthcare segment. ATS has a range of service offerings to address the specific requirements of managed health care, healthcare payers, providers, and the life science sector-from eligibility, membership, and claims systems to healthcare informatics and medical risk management systems. Addressing the growing IT security concerns of the healthcare industry is at the focus of our services development strategy. ATS has an exclusive Center of Excellence dedicated to IT security that provides customer specific solutions. Our resources have extensive experience in addressing regulatory compliance issues and are well-versed in various statutory regulations and standards such as HIPAA, NCPDP, and SOX. To ensure cost effectiveness, we focus on optimizing legacy technology investments for meeting operational goals and achieving measurable business value. Our clientcentric Global Engagement Model effects operational excellence while alleviating the pricing pressures that often restrict IT investments.
RETAIL With a humble beginning as a retail services company, ATS is proud to have celebrated 10+ years of excellence and leadership in enabling IT services for leading retail clientele across the globe. We have successfully partnered with our clients to rapidly develop competency centers around niche applications. Our focus on smart retail solutions is reinforced by our consulting arm and the Retail CoE which advises on emerging areas such as Cloud computing, SaaS, Mobile and Social Media. Below is a holistic view of our core capabilities in the retail domain.
FINANCIAL SERVICES Our Financial Services clients include retail, commercial and investment banks, brokerage firms, mutual fund firms, and insurance issuers. To best serve the critical needs of the financial industry, we hired leading technology experts from the industry to assume key roles in our organization. Within our services organization these individuals ensure the development and engagement of the right services and skills to meet the unique needs of financial service providers. Regular briefings by experts on key regulations, industry trends, new technologies, and evolving financial service products and methods keep our staff well prepared for specific engagements with our clients. In all of our engagements we aim to establish long-standing strategic business partnerships by delivering world class services to help consolidate the trust between the institution and its customers. Our development and testing methodologies are targeted at delivering, maintaining, or migrating applications that support high transaction volumes, critical time windows, and efficient exception handling in a 24x7 environment.
MANUFACTURING / /AUTOMOTIVE The global manufacturing industry is highly competitive and characterized by a constant drive toward increasing sales and lowering operational cost. Rapid globalization, M&A activities, changing customer demands, and security concerns place ever increasing pressure on enterprises engaged in the manufacturing sector. Manufacturing enterprises face an on-going challenge in reducing operational overhead and streamlining processes. Identifying and eliminating redundancies, organizational misalignments, and ineffective technology solutions that hinder profit recognition and increase the cost in the customer supply chain are immediate concerns for most manufacturing enterprises. ATS offers a portfolio of service offerings specifically focused to position manufacturing enterprises to meet the challenges of today s marketplace. Our services address various aspects of the manufacturing segment, including: Demand management Production planning Warehousing and distribution Transportation management Pricing and promotion While each engagement is customized to meet the specific requirements of the client, we go beyond contracts to identify and realize opportunities that enhance the overall performance of our client s business. The return on investment (ROI) our clients experience is realized through measurable improvements in performance, reduced expense, and optimized utilization of technology resources and investments. Our client-centric Global Engagement Model, best practice driven methodologies, and strategic technology alliances help our clients deliver their solutions to the market rapidly and with a maximized ROI.
UTILITIES & ENERGY The energy market is characterized by whole-scale privatization, brisk M&A activities, and fast-paced technological developments. To sustain in this environment enterprises must ensure the ability to meet customer demands and continually achieve higher service levels. There is mounting pressure to enhance efficiency on various fronts-technological, financial, operational, and fiscal. Aging systems built on legacy architectures that are too rigid to customize or to integrate with emerging IT solutions severely constrain enterprises from delivering on-demand customer services. While they need to revamp such systems to align their business with the market, the high cost involved in such initiatives and the lack of technical expertise are constant concerns for most enterprises. ATS has a rich portfolio of services and an experienced pool of technical resources to address specific requirements of enterprises in the utilities segment. We have designed and implemented mission-critical solutions spanning several energy verticals such as billing, distribution, service, client information, and finance. Our focus is on repositioning legacy environments and providing businesses the ability to respond to market dynamics. In all of our engagements-from design and implementation to supporting highly complex system-we leverage our proprietary methodologies and technology partnerships to relocate legacy investments for cost-effectiveness, and consolidate our client s business with sustainable value and continual support..
ENGAGEMENT MODEL ATS provide end-to-end IT services, infrastructure management and BPO solutions using a unique client-centric Global Engagement Model that offers the optimal mix of senior local resources with the cost, scale, and quality advantages of offsite operations for each of our clients. Enterprises can expect to receive: Client intimacy - our primary focus is on spending time with our clients to understand and address their specific needs Vertical expertise - we train our teams through our client universities Technology expertise - delivered through our Centers of Excellence Fewer clients; more attention - we focus on the quality of client relationships, not the quantity of transactions What Empowers Us? ATS is equipped with the organizational infrastructure for executing engagements at the highest levels of delivery standards. Our Account Management is made up of a globally integrated team that focuses on the full spectrum of every project. We attribute the success of our solutions and the level of excellence that we deliver to five basic ingredients: Proven methodologies Right metrics World-class infrastructure Industry-accepted security standards Business continuity procedures
HOW WE CAN HELP We invest in relationships. Our aim is to become a long-term strategic partner with our clients to help them achieve their business and technology objectives. We integrate projects and processes to become an extension of our client's IT organization. We have a mature engagement model, which provides a flexible operational environment that empowers our clients with the right levels of control. This flexible approach is based, in principle, on globally adopted and accepted maturity models and includes: Fixed Price: The Fixed Price model is used when the client's needs and deliverables are specified and there is a well-defined project path. Time and Material: The Time and Material pricing model is used when it is difficult to determine project scope, make accurate estimates, and/or explicitly define specifications and implementation plans. Build, Operate, and Transfer (BOT): In a BOT relationship, the entire application/system is built for a specific client and then transferred to the client as soon as the application/system is complete. Business Process Outsourcing (BPO): Our BPO model is based on the philosophy that a client should focus on its core competencies and leave everything else to business process outsourcers. Global Delivery Center: The Global Delivery Center model provides our clients with the largest cost savings. This model provides a client with a small, dedicated team of resources for a fixed period of time.
HOW WE CAN HELP Joint Venture: This model is adopted when the outsourced service has its own revenue stream that can be separated from the rest of the client's business. To reduce risk, we develop a joint venture relationship with the client, where each receives a percentage of the revenue. We assess every engagement with in-project evaluations, client satisfaction surveys, and repeat client interviews. To ensure that every engagement is properly aligned with the business goals of our clients, we continuously monitor this process throughout the engagement. Our core belief is that the success of each of our engagements is measured by client success.
CONTACT US India Office : No.301 & 302, 3 rd Floor, Sigma Arcade, Marathahalli, Bangalore 560037 INDIA Phone : +91 8040983366 / 77 E-mail: hradmin@alphatechsol.com
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