Driving EHS Success Through Management Systems Larry Deeney Senior Technical Leader Global Environment General Mills NAEM Conference May 21, 2015
What is a Management System? A management system describes the set of procedures an organization needs to follow in order to meet its objectives. ISO A management system is the framework of processes and procedures used to ensure that an organization can fulfill all tasks required to achieve its objectives. Wikipedia A management system is a 'set of interrelated or interacting elements to establish policy and objectives and to achieve those objectives'. - ISO 9000:2000
5 Basic Elements of a Management System 1) Policy 2) Planning 3) Implementation and Operation 4) Checking and Corrective Action 5) Management Review
But First, Some Ancient History
GMI Environmental Management System; Circa 2003 Website (Corp Docs) Plant Portals (Permits, Records, etc.) Task Management (Outlook based) Audits Environmental Performance Scorecard Part of Plant Metric, Financial Impact
Example Task List for a Plant Completed Tasks are lined out Overdue Tasks are automatically in Red
Detailed Instructions within a Task
GSE Management System (New vs. Old) Policy Planning Implementation /Operation Checking/ Corrective Action Management Review CP-6 Define Aspects/Risks Define Standards Standards Self Assessment Gap Analysis Standards Owners Corp Audit Continuous Improvement Plan Owner Training Metrics Tasks Review Procedure (Program) Procedure (Program) Training Shaded cells indicate current management system
A New Journey: Environment and Safety Management System (ESMS)
STRATEGY Leadership Environmental and Safety Journey Lead With Safety Safety Governance Council Safety Principles Management Systems Culture Culture Assessment/Survey
General Mills EHS Vision Management System Integrate sustainable compliance and drive to an injury-free and environmentally responsible workplace Enablers: Policy Planning Implementation & Operation Checking & Corrective Action Management Review Leadership Systems Culture Provide a safe and environmentally sound work environment and all necessary resources and attention to protect our people, planet, and property. Ensure a framework for S&E management which includes a global policy & standards, roles and responsibilities, training, metrics, and continuous improvement. Guiding Principles Embed S&E principles into the personality of the Company and facilities though integration of proven culture tools and methodologies. Sales/Marketing Engineering Internal Business Partners Legal Counsel Operations Leadership Communications Training Group Internal Audit External Affairs Human Resources Supply Chain
Policy Policies support our principles and focus on outcomes, not implementation. CP-6 is our Policy for Human Safety and Environmental Protection which describes our expectations for managing Safety and Environmental risks at GMI. Standard Standards state required actions to meet our policy requirements. Simple, concise documents (typically 1-2 pages) that focus on implementation. (e.g. global, minimum process requirements for hazard/risk assessment and control measures as related to Personal Protective Equipment; PPE ) Procedure Procedures are detailed step-by-step instructions that identify how a site complies with a global S&E Standard. (e.g. - a site's written PPE program/procedure) Guideline Guidelines suggest recommended best practices or optimal means of implementing a policy, standards or procedures. May also include engineering, equipment, material, or supply specifications. (e.g. preferred vendors, types, etc.)
5 Basic Elements of a Management System 1) Policy 2) Planning 3) Implementation and Operation 4) Checking and Corrective Action 5) Management Review
General Mills Mission
Corporate Policy
Management Commitment Standard
Outcome of ESMS Deployment To achieve a zero loss culture by: Building strong Environmental and Safety Leaders Ensuring accountability at all levels Driving foundational system excellence
Aspect/Impact Assessment Aspect/Impact Assessment An aspect/impact assessment maps a location s process inputs (causes) and the potential impacts (effects) of these processes on human safety and/or the environment. Once aspects are identified, risk assessment is conducted to determine significant impacts, as well as control measures needed to eliminate or reduce the risk. Risk Assessment - The process of evaluating the risk(s) arising from a hazard or aspect, taking into account the adequacy of any existing controls.
5 Basic Elements of a Management System 1) Policy 2) Planning 3) Implementation and Operation 4) Checking and Corrective Action 5) Management Review
ESMS Tasks
Details Within a Task
ESMS Capability Assessment 1 2 3 4 5 System implementation scored on a 1-5 scale, and measured using the ESMS Capability Assessment.
PLAN DO CHECK ACT Checking and Corrective Action Is rigorous management utilized to ensure compliance with regulatory and company Standards? Is the ESMS monitored on a planned basis (at least annually) one level above the system owner with results of the assessment provided to VP and GSE Director? Metrics Targets 100% compliance with regulatory and Company requirements (documented self-assessment to requirements, Corporate audit or VCOE validates assessment results) Process/system defects are investigated and root causes are well understood. Countermeasures are put into place and are documented and followed.
PLAN DO CHECK ACT Management Review Has a process/system health check occurred in the last 12 months? The Plant Manager leads annual ESMS review. ESMS results are compared to targets and improvement plans put in place to remedy. Plans are communicated across the location.
Environmental Performance Scorecard Three Elements Compliance 40% Sustainability 40% Initiatives (Risk Reduction) 20%
Safety Scorecard Three Elements: Compliance Safety Improvement Plan Injuries
Scorecard Ratings Reference Above Target Compliance = 100% Compliance with Permits and GSTEMs task completion WWE* = 2 out of 3 WWE goals achieved Initiatives = Achieve 20 pts in Initiatives (at least one is above target*) OR Compliance = 100% Compliance with Permits and GSTEMs task completion WWE = 3 out of 3 WWE goals achieved Initiatives = All planned Initiatives completed (at least 15 pts) On Target Compliance = 100% Compliance with Permits and GSTEMs task completion WWE = 2 out of 3 WWE goals achieved Initiatives = All planned Initiatives completed (at least 15 pts) Below Target Compliance = Any Compliance or GSTEM task misses WWE = Less than 2 WWE goals achieved Initiatives = Planned Initiatives not completed
Plant Scorecard Structure NARRATIVE 30% WE BUILD FOR THE FUTURE To sustain results SCORECARD 70% WE DELIVER RESULTS Which fuel business growth & ROC LWS PREREQUISITES WE LEAD WITH SAFETY Because NOTHING is more important
Brand Reputation 10% ELEMENT ABOVE TARGET (5) ON TARGET (4) BELOW TARGET (3) PRODUCT QUALITY 50% ENVIRONMENTAL SUSTAINABILITY & COMPLIANCE 50% (Waste, water, energy) On target descriptors, plus either 3 of 3 achieve 3% (1% water) improvement or, if on F15 glide path, sustain reductions. Additional initiatives that supports the company. E.g. develop energy tools, community water partnership, pilot a process, large waste water or energy reduction project that moves company metric, significant increases in HMM due to environmental work. 100% compliance with permit and GSTEMS tasks. 2 of 3 achieve 3% (1% water) improvement or, if on F15 glide path, sustain reductions (or equivalent) All planned initiatives completed. (Plan => 15 pts. in initiatives) < 2 elements achieve 3% (1% water) improvement or on glide path (or equivalent). Planned initiatives not completed. Any permit or GSTEMS tasks misses. *You must have three (3) consecutive months of 100% compliance before a miss will drop off the scorecard.
EHS Management System GMI s comprehensive management system enables effective control over its S&E impacts worldwide using a plando-check-act model. Our S&E management system is consistent with well accepted international management standards, such as ISO 14001, OHSAS 18001, as well as the principles of OSHA s Voluntary Protection Program.
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