Contingent Workforce Management for the Mid-Market: Tapping Technology to Grow

Contingent Workforce Management for the Mid-Market: Tapping Technology to Grow Jennifer Gosizk, Global VP of Sales, Flex, SAP Fieldglass Russell Hartness, NAES, Director of Staffing December 12, 2017 2017 SAP SE or an SAP affiliate company. All rights reserved. 8

Past contingent hiring 1983 2009 2016.5% of workforce 12% of workforce 40% of workforce 2015 Contingent Buyers Survey by Staffing Industry Analysts & 2016 Job Forecast by CareerBuilder 2017 SAP SE or an SAP affiliate company. All rights reserved. 12

Profile of contingent workers 38% Millennials 27% Gen X 40.9 million 35% Boomers / Matures 53% 47% independents Men Women Source: MBO Partners State of Independence America 2017 2017 SAP SE or an SAP affiliate company. All rights reserved. 13

Survey question #1 Out of all the new jobs created since the recession, what percentage was traditional employee versus contingent? a. 10% b. 20% c. 50% d. 95% e. None of the above 2017 SAP SE or an SAP affiliate company. All rights reserved. 14

By 2027, nearly 6 in 10 (58%) Americans will be independent, or will have worked independently. Looking Forward What will Indepent workforce look like in 2017, MBO Partners 2017 2017 SAP SE or an SAP affiliate company. All rights reserved. 16

83% of executives say they will be increasing the use of contingent, intermittent or consultant employees. How is your company preparing its workforce for the future? To learn more details about this study, please visit http://sfsf.ly/workforce2020. 2017 SAP SE or an SAP affiliate company. All rights reserved. 17

How will the following employee types change as a share of your total labor force over the next 10 years? Employee Type (% increase ) - (% decrease ) Traditional full-time employees -4% Part-time employees 4% Agency temporary workers 18% Internally sourced temporary workers 15% Statement-of-work (SOW) consultants 26% Other independent contractors / consultants 8% Workers operating through entirely outsourced vendors on an ongoing basis 23% Freelancers sourced via an internally-managed pool or an online staffing platform 35% Source: SIA s 2017 Contingent Workforce and Workforce Solutions Buyers Survey 2017 SAP SE or an SAP affiliate company. All rights reserved. 18

Do you know Who s working for you? What they re doing? Where they re located? What facilities they re accessing? How much you re paying them? 2017 SAP SE or an SAP affiliate company. All rights reserved. 19

NAES NAES Formerly North American Energy Services Operate and manage power plants 160+ power plants in U.S. Power generation all technologies Positions utilized Plant operations instrument & control techs, operators, L/I, engineering/tech, professional Outage management Program Overview Managed Serviced Provider (Director, MSP Manager, Recruiter) 60+ workers 2,000 weekly billable hours 2017 SAP SE or an SAP affiliate company. All rights reserved. 20

Program Evolution Since implementation, how has the program evolved? Paperless (timesheets / accounting) Compliance (time stamped approvals / workflow) Cost Savings (rate card / mark-up driven) Have goals of the program shifted? SAP Fieldglass supports constant initiative to progress program Outside departments within NAES question how SAP Fieldglass can support their group What has been the biggest benefit? Time saving / improved work flow What are your future goals for the program? Onboarding of incumbent suppliers / rogue spend 2017 SAP SE or an SAP affiliate company. All rights reserved. 24

Thank you. Jennifer Gosizk, Global Vice President Sales Flex, SAP Fieldglas Jennifer.Gosizk@sap.com Russell Hartness, Director of Staffing, NAES Russell.Hartness@naes.com 2017 SAP SE or an SAP affiliate company. All rights reserved. 26

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