Cloud Point-of-sale Present by EISOL
Vend is retail POS software, inventory management, ecommerce, promotion management & customer loyalty for ipad, Mac and PC. Easily manage & grow your business in the cloud.
World leading cloud based POS Sell more, save more, make more. From one store to 20+ on ipad, Mac and PC. Access everything, anytime, anywhere in the cloud. It even works offline. ** PAYMENTS FUNCTIONS NOT AVAILABLE IN SINGAPORE
Features SELL MANAGE REPORT GROW POINT OF SALE PRODUCTS BUILD YOUR OWN REPORTS EXPAND Vend makes it easy to sell to your customers, whether you use the responsive web-based POS on Mac or PC, or Vend Register ipad app. It s a breeze to add, edit and remove products, including images, descriptions and taxes. Easily add variants or create composite products to fit your needs Vend Reporting is customizable and flexible. Build your own reports using a wide range of variables and tools to get exactly the information you need. Grow effortlessly with Vend quickly add more products, users or registers. Vend is designed to be flexible and help you scale easily. VEND ECOMMERCE INVENTORY SALES REPORTS CHANGE PLANS EASILY Create a beautiful online store in minutes and manage everything centrally. Quickly add products, fulfill orders, and track sales from a single account Take control over your inventory with full or partial inventory counts, and easily balance and transfer your inventory between your different locations. Easily dive into your sales data to see how your stores, products and staff are performing and quickly identify and problem areas that can be improved. With Vend, you re not tied into a contract, which means you can easily switch Vend plans and select the one that best meets your needs MANAGING SALES ORDERS STOCK INVENTORY REPORTS MULTI-OUTLET Make it easy for your customers to shop the way they want with features like layaways, easy returns and refunds, split payments and email receipt or up selling with promotion. Use automated reordering, and adjust reorder points and restock levels to make sure you never have too much or too little stock on your shelves. Stay on top of your inventory with stock on hand information, low stock and inventory levels reports, and use these insights to make better informed decisions. Manage all your stores seamlessly with Vend, whether you add new stores, a warehouse or have seasonal needs like Christmas pop-up stores. STORE CREDIT & GIFT CARDS CUSTOMERS MOBILE RETAIL DASHBOARD CENTRALIZED DATA Choose the best way to accept payment, including credit, debit, store credit and gift cards. Vend works with leading merchant providers from around the world. Easily grow your customer list with Vend. View purchase history and account balances, create customer groups and centrally manage all your customers. Get an instant snapshot of how your stores are performing with Vend mobile dashboard, and have access to your most important info, right in your pocket. Centrally manage prices and products, tax rates, stock levels, staff, customers and reporting, across all your stores and channels, painlessly. HARDWARE LOYALTY END OF DAY REPORTING ADD-ONS Vend work with wide range of hardware providers, Choose a bundle that works out of the box or select the parts you need from Vend recommended list. Grow repeat business with your own loyalty program. Vend Loyalty is easy to se up, powerful, flexible, customizable and easy for your customers to join. Track sales each day with a register closure summary. Confirm payment amounts, check for discrepancies, and add notes about the day. Extend the power of Vend with a multitude of handy add-ons to help you streamline your operations and run your entire business online. WORK OFFLINE USERS SALES TARGETS GO WORLDWIDE Never miss a sale and continue selling even when the internet goes down, Vend will automatically re-sync your sales when you re back online Create user accounts for each of your staff and easily control their permissions. Set individual sales targets for each of them and track their performance. Set goals for your team and identify your top performers with daily, weekly or monthly sales targets, that you can monitor directly from Vend. Whether you want to open a new stores in your city, a new state, or even a new country. Vend will work across the world with multi-currency support.
SELL Point of Sale Sell in-store on Mac or PC Vend is the web-based point of sale system that makes it simple to sell to your customers, and keep them coming back to your store. It works on Mac or PC, online and offline, and is so easy to use you can get your staff selling in no time. Vend connects with the most popular hardware, and integrates with a variety of payment providers. Sell on-the-go with Vend Register ipad App We ve re-imagined the checkout process to save swipes, touches and keypad taps. Quicker sales mean more time making customers happy. Create a custom interface using Quick Keys to access your most popular products faster. Intuitive, beautiful to use and a wonderful way to start conversations with your customers. Quick Keys Create custom buttons for your most popular products and speed up checkouts. Easily save as templates for use in any of your stores. Discounts Add discounts that will apply to all the items in a customer s basket or to specific items only. Product and customer search Quickly add products to the sale by typing in keywords or using a barcode scanner. Easily find customers by name or phone number. Custom receipts Customize receipts with your logo and website. Create receipt templates in different languages or for a specific purpose. Choose to email or print receipts after a sale. Line item and sale notes Add notes that will appear on your customers receipts to let them know about care instructions, special discounts, or other targeted offers.
SELL ecommerce Easily sell online With a central product catalogue, you can choose what to sell in-store, online, or both. You ll never have to manage product info and photos on multiple systems again. We ve built Vend Ecommerce so you don t have to be a web expert to run an amazing online store. Design your store, no coding required You spent a lot of time developing and growing your brand, and your online store should reflect that. Vend mobile-friendly, responsive themes will have you selling online in no time. Simply pick from one of our beautiful and highly customizable designs and you re away. Manage your online orders simply With a single synchronized inventory database across brick & mortar and online, you ll never oversell again and you ll always know exactly when to reorder. Easily fulfil orders and bring all your business operations into one account, with a global view. Streamline your operations Keep your finger on the pulse of your business by bringing all your sales, customer and inventory information together in one system. Combine your point of sale, ecommerce, and insights under one roof and save time and money. Offer your customers a smooth experience Shopping online shouldn t be different to shopping in-store with you. Offer a consistent experience across your online, pop-up or flagship stores, and manage a single customer list. Your customers can go from browsing to buying in an instant, wherever they are.
SELL Managing sales Layaways and on-account sales Allow customers to put their favourite items on layaway, provide partial payments, or make purchases on-account. Quickly access customer payment history and current balances. A central customer database means you can easily apply payments at another store or a later date. Parked sales Did a customer forget an item? Temporarily park any sale and quickly retrieve it when your customer is ready to complete their transaction. Promotion You can easily create a PwP, Mix and match, VIP discount, weekend sales and more promotion scheme easily with Vend. Gift cards and store credit Bring in new customers and increase revenue with flexible and brand-able gift cards. Keep your customers coming back by issuing store credits instead of refunds. Refunds and returns Give every customer the flexibility to change their minds with simple refund processing and returns. Split payments Let your customers choose how they pay you. It s no sweat to split payment types, or to accept payments from multiple parties.
SELL Payments & Gift Cards Increase your revenue Increase your customer base and revenue potential by issuing custom branded gift cards. 65% of customers who make a purchase on a gift card spend 38% more than the face value of the card* and are more likely to pay full price for an item, bringing you more revenue. Save money on processing Offering a gift card gives customers one more payment option, and reduces processing costs for you when customers don t carry cash. It s a win-win solution. Payments your way Create custom buttons to accept cash, credit, debit, check, gift cards (coming soon) or any payment type you want. Split payments, take deposits and partial payments on layaway sales, or let your customers pay on account. Vend does it all. Choose your own merchant service provider Choose an integrated payment processor, or set up a custom payment type to accept any form of non-integrated payment and work with your preferred merchant service provider.
SELL Hardware USE HARDWARE YOU ALREADY OWN Vend is flexible and versatile. If you re currently using another point of sale system, Vend might work with your printer, barcode scanner and cash drawer. Vend works on any device with a web-browser, so your ipad, desktop computer or laptop could already be good to go. BUY NEW HARDWARE With plug & play support for printers, barcode scanners and cash drawers, you don t need to be an IT genius to get set up. Vend recommended hardware will work seamlessly with Vend and you can get a personal visit from Vend Expert partners to help you with the setup.
MANAGE Products Managing Products Bulk product imports Migrate products from your old point of sale or online store by importing a CSV file. Product variants and composites Create multiple product sizes, colours or any variations you need. You can also bundle products together to form new products like gift baskets, or split one product into many like wine by the bottle or glass. Easily manage your products, whether you have one SKU or thousands. Barcodes and labels Import existing item barcodes or print new ones. Effortlessly add products to sales, purchase orders, stock-takes or supplier returns with a USB or Bluetooth barcode scanner. Product organization Categorize your products by name, type, brand, supplier, supplier code, SKU, handle, and tag, to easily build custom reports, perform inventory counts or coordinate your online store collections. Centralized product catalogue Manage one central product catalogue and sync your products across all your channels to eliminate double data entry and reduce human errors.
MANAGE Products Managing Pricing Automated promotions Simplify all your promotions with Vend Price Books. Discount or mark up products, specify minimum or maximum purchase amounts and set an automatic end date. Store discounts Running exclusive promotions? Apply discounts across every channel or target them on an individual store basis, or onlineonly with Vend Ecommerce. Custom pricing Create special pricing for different customer groups, like VIP customers or your staff. Effortlessly manage pricing across all your channels and customer groups. Customizable taxes Easily handle taxes for outlets in different cities, counties or states. Customize your tax rates by outlet, or for individual products. Wholesale operations Simplify the wholesale facet of your retail business. Track, manage and record wholesale stock and sales.
MANAGE Inventory Stock Order Management Stock orders Create stock orders quickly with CSV uploads or by scanning product barcodes. Email orders directly to your suppliers through Vend, then easily receive, modify, and bulk print labels when orders arrive. Auto-filled orders Automatically generate stock orders whenever a product drops below your preset levels with customizable reorder points. Never have too much or too little stock again. Supplier returns Easily record and return damaged, faulty, or unsold consignment stock to your suppliers. Always have your most popular products in stock with simple order management.
MANAGE Inventory Managing Inventory Inventory counts Take the pain out of one of retail s biggest jobs. Quickly complete full or partial stock-takes, perform multiple counts at the same time, and schedule them in advance so you re always on top of your inventory. Stock transfers Have multiple outlets? Check product levels at your other locations and easily transfer items from one store to another while Vend automatically adjusts your inventory levels. Inventory control Make better informed decisions about your purchasing and inventory with stock on hand, low stock and inventory level reports at your fingertips. Maximize profits by taking control of your inventory.
MANAGE Customer Add new customers directly at the point of sale Save customer information seamlessly during checkout and rapidly build your customer database. Capture customer details with the option to email them their receipt. Create customer profiles Customer details are automatically stored under their profile where you can view their purchase history, loyalty and account balances. Import your customer list into Vend You ve worked hard to build your customer database. Easily bring those contacts over to Vend with a simple CSV upload. Create customer groups Treat your most valuable customers to regular discounts or targeted promotions. Simply create a VIP customer group and apply special pricing. Use groups to easily manage employee privileges and any wholesale operations. Export your list to your email marketing tool Export your customer database to your preferred email marketing tool for newsletters and targeted marketing. Centrally manage your customer database Manage one central customer list for all your outlets, including your Vend Ecommerce store. Your customer database and their purchase history will always be in sync no matter where your customers are shopping. Build your customer database with ease.
MANAGE User User accounts and permissions Create user accounts and define permission levels for each of your staff. Control the information they have access to, the changes they can make or the discounts they can give. User switching Track employee performance and increase accountability. The choice is yours to switch users or to require a password between sales. Cash management Reduce errors, theft and discrepancies by recording all changes from cash float to register closures. Handle cash withdrawals with ease. Register closure reports Get a printable record of your daily totals. Add notes about the day and check your totals by payment type. Gain more control over every transaction.
REPORTS Build Your Own Reports Build your own report Customize your sales reports to easily see how your stores are performing, what products are making you the most money, and discover who your top sales people are. Drill down into your data Use a wide range of variables and filters to get to the bottom of things, and help you identify trends or problem areas that need attention. Understand your customers better Find out who your most loyal customers are, how much they spend with you, and what they re buying. Manage your inventory more effectively See stock on hand, low stock and inventory levels at a glance, so it s easy to make sure you always have enough of your top-selling products. Know what s going on wherever you are All your data is stored safely in the cloud, so you can get your reports from wherever you are, at any time of day. Gain actionable insights with Vend Reporting.
REPORTS Retail Dashboard The Retail Dashboard: your most important info, right in your pocket. Results on-the-go with a mobile-friendly dashboard Get a snapshot of how your stores are performing via easy to understand charts, and quickly identify important trends or areas to work on. See at a glance how your store is performing See if you re ahead or behind the previous day, week or month on key metrics. Identify areas where you re doing better, and ones that need more attention. Compare how outlets are performing against each other. Track employee performance Track sales by employee and use this information to reward your top staff members, encourage up selling, identify team members that need more direction, and make the right staffing decisions. Discover your top selling products Pinpoint which products in what styles, colours, and sizes your customers buy the most of, and optimize your purchasing decisions.
REPORTS End of Day Reporting Never miss a metric. Get a daily summary of each store s performance. Keep an eye on your daily transactions Track daily sales with register closure summaries and sales history reports. Confirm payment amounts, check for discrepancies, and add notes about the day. Track onaccount sales, layaways, returns and refunds.
GROW Expand A retail platform for your entire business, no matter how complex your operations. Cloud-based management Manage your staff, inventory, reports and stores anytime, anywhere with 24/7 access to Vend. Brick & mortar or pop-up stores Use Vend in all of your stores on Mac, PC, or ipad. No matter which platform you use, all of your information from each store will sync in the cloud and be up to date from wherever you check in next. Back office & warehouse Vend has all the tools to manage your operations for your stores, back rooms, and warehouses. All of your data is synced across your locations so you only need to make updates once. Vend Ecommerce Vend Ecommerce makes it easy to sell your in-store products online. Keep products, orders, customers and inventory seamlessly in sync.
GROW Multi Outlets Software to grow your multi-outlet retail, not your workload. Manage and maximize your business in the cloud with Vend, whether you have two stores or two hundred. Add users Easily add more users to Vend as your team grows at no extra cost, and restrict their permissions so that you can control which team members can access sensitive data. Add more outlets Vend is ready to grow when you are. Open a new outlet in just minutes, add a warehouse or go mobile with a pop-up store using the revolutionary Vend Register ipad app. Easily adjust tax settings so you can run stores in different locations. Add registers Do you have busier periods during the year? Easily add an extra register when you need one and deactivate it when you don t. You can quickly copy Quick Key templates so your new register can be up in a few clicks.
GROW Add-On Shopping Mall GTO Vend can easily integrated with Shopping Management Systems to feed daily Gross Turn over automatically. You are free from having to provide manual report and able to focus on what you do best, Selling! Membership Management system Some business require to manage the members database. Such as Gym. Vend Add on allow us to build third party application to close this gap. Gym operator can now leverage on technology to keep track of the membership attendance and validity. EISOL InfoeXchange (EIX) Find the tools you need to streamline your business and maximize your time. Being a Top Vend Expert, EISOL strive to provide top level of services focusing providing information needed for business owner to make key decision. We take a step ahead by provide forward looking reporting to anticipate based on data collected from each of the transaction. Retailer can now focus on other important aspect of the business and leave the puzzle for us to solve.
EISOL Vend Expert Our Experience EISOL is the first company see the value of cloud Point of sale and start the partnership with Vend in 2009. To date, we have turn on 300+ Vend user in Singapore, Malaysia, Thailand, Indonesia & Brunei. Apart of being top Vend Expert, we are first Vend developer providing add-on solutions for Singapore Vend users. Our Approach In EISOL, we believe in speed of getting the accurate first hand information determine the success of a business. These requirements greatly rely on technology. We start the engagement process by setting up appointment with the customer to study the requirements, existing challenge and future growth. Once we establish the proposal and expectation with customer, we will carry out the setup, training and deployment during the go-live of the project. We will then provide continuous support to ensure customer equipped with the skills and knowledge to operate the new systems. Company Vision EISOL strive to be the best business IT solutions provider to help merchant keep up with market competition and effectively managing the business with technology. EISOL continue to focus on promoting cost effective IT applications to the merchants and developing in-house solutions to improve productivity for the merchant. Staff Strength EISOL currently have 5 staffs to handle incoming leads and 2 programmer to develop add-on application for Vend and R&D for other cloud application.
EISOL Vend Expert Our Experience EISOL is the first company see the value of cloud Point of sale and start the partnership with Vend in 2009. To date, we have turn on 300+ Vend user in Singapore, Malaysia, Thailand, Indonesia & Brunei. Apart of being top Vend Expert, we are first Vend developer providing add-on solutions for Singapore Vend users. Our Approach In EISOL, we believe in speed of getting the accurate first hand information determine the success of a business. These requirements greatly rely on technology. We start the engagement process by setting up appointment with the customer to study the requirements, existing challenge and future growth. Once we establish the proposal and expectation with customer, we will carry out the setup, training and deployment during the go-live of the project. We will then provide continuous support to ensure customer equipped with the skills and knowledge to operate the new systems. Company Vision EISOL strive to be the best business IT solutions provider to help merchant keep up with market competition and effectively managing the business with technology. EISOL continue to focus on promoting cost effective IT applications to the merchants and developing in-house solutions to improve productivity for the merchant. Staff Strength EISOL currently have 5 staffs to handle incoming leads and 2 programmer to develop add-on application for Vend and R&D for other cloud application.