GOAL 1: WE WILL ASSIST GROWERS TO BE SUSTAINABLE AND ACHIEVE PROFITABLE RETURNS

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OPERATIONAL PLAN & 2009/2010 GOAL 1: WE WILL ASSIST GROWERS TO BE SUSTAINABLE AND ACHIEVE PROFITABLE RETURNS OBJECTIVES STRATEGIES RESULTS 1.1 Encourage greater uptak e Assess the range of best practice methods, systems and MVCB represented at relevant industry of best practice and innovative technology for application in Murray Valley conferences and field days. Relevant innovative technology growing conditions information on best practice methods disseminated to Murray Valley growers. TOTAL MVCB LEVY COMPONENT Implement grower education and training on best practice production and efficient business management. Maintain an industry development program to facilitate effective technology transfer and industy development. Key citrus industry researchers invited to present findings to growers. Best practice production methods and information disseminated via CITTgroups and industry field days. Evaluation of the program undertaken and funding application submitted to Horticulture Australia. $286,540 $101,357 OUR GROWERS 1.2 Provide high quality industry data and information to assist growers assess opportunities and make informed business decisions.. Investigate and encourage participation by growers in national and international citrus conferences and study tours. Analyse and continually improve the crop planting statistical databases. forecasting and Create and review links on MVCB website to other relevant information sites. Options for participation evaluated, funding secured & conferences/study tours promoted. Review of MVCB s data collection, management and distribution system undertaken. Crop forecast and blemish assessment completed by April. MVCB website updated weekly. Growers alerted to changes via Citrus News. Encourage accurate and timely packout/return information from packers to growers. Identify and alert growers to market opportunities and requirements for citrus produce. Disseminate timely market information to enable informed decisions by growers and stakeholders. Benefits of timely industry. information disseminated to Membership of AHEA maintained and relevant export market and protocol information disseminated to growers. Market report distributed during major harvest period and Citrus news distributed weekly throughout the year. $174,842 $107,594 Operational Plan and Budget 2009/2010 F:\Users Shared Folders\NEW WEBSITE1\Operational Plan 2009-2010 Final (2).doc 1

1.3 Promote citrus produ cts Develop targeted promotional activities regionally, and work to maximise grower collaboratively on a national and international basis. returns. Evaluate the effectiveness of promotional campaigns. MVCB involved in major state and regional promotion events including the fresh fruit in schools program to maximise impact. MVCB promotions linked to the national program. Funding secured to enable growers to attend Asia Fruit Congress & Logistica to promote Region. Review undertaken and developed. a marketing strategy $122,933 $98,824 1.4 Encourage risk minimisation Continue to support Melbourne Citrus Committee (MCC) and investigate opportunities to establish similar committees in other relevant domestic markets. Develop practices and disseminate timely information to address issues such as pest and disease management, OH&S, climate change, water availability and environmental requirements. MVCB represented on MCC. Funding agreement finalised for agreed promotional activities and other domestic market committee opportunities evaluated. Guest speakers with expertise in Pest and Disease management, OH & S etc. sourced and Workshops conducted. Information disseminated to growers. Provide information to industry and relevant bodies on water issues for permanent plantings. Alert growers to available government assistance and funding opportunities to assist long term sustainability. Grower information sessions conducted. Information on water availability/ allocations disseminated via Citrus news and other media. Funding information sessions coordinated for grower information. Information disseminated via Citrus News and other media. $38,391 $19,286 Operational Plan and Budget 2009/2010 F:\Users Shared Folders\NEW WEBSITE1\Operational Plan 2009-2010 Final (2).doc 2

ed GOAL 2: WE WILL PROVIDE INDUSTRY LEADERSHIP AND WORK IN PARTNERSHIP WITH OTHER BODIES FOR DEVELOPMENT AND PROFITABILITY. OBJECTIVES STRATEGIES RESULTS 2.1 Facilitate/support market Encourage a market responsive approach throughout the Accurate market information and analysis development and industry and provide input into the National Citrus Plantings disseminated to industry. Seasonal outlook maintenance database. meetings conducted with exporters and processors. Crop forecast and harvest throughput linked to national program. TOTAL MVCB LEVY COMPONENT DUSTRY OUR IN Communicate trading protocols to growers and monitor and advise on practicality and viability of export protocols. Promote awareness of biosecurity issues to minimise the risk of pest and disease incursions. Market protocol requirements distributed to relevant stakeholders. Regional training coordinated for shed staff and pest scouts. Proposed protocol improvements advocated to Government. AQIS and BA information sessions coordinated within the region. Links to Biosecurity sites created on MVCB website. Pest free area status maintained for seasonal export window for Japan. Enhance market access opportunities by assisting growers to achieve high quality, pest free and value added produce. Workshops on quality standards for export markets conducted. Information sessions on Integrated Pest Management conducted. Value adding opportunities researched and results disseminated to industry. 2.2 Instigate relevant research Maintain active involvement in the identificat ions and Regionally specific R & D needs identified and development for funding of R&D projects and partnerships. following consultation with growers and industry adoption. industry. Potential R & D funding partners identified and projects developed. Maximise awareness and opportunities of new varieties. Annual information session on new variety releases conducted. $72,246 $58,078 $12,916 $10,383 Operational Plan and Budget 2009/2010 F:\Users Shared Folders\NEW WEBSITE1\Operational Plan 2009-2010 Final (2).doc 3

2.3 Liaise with other indust ry organisations to maximise outcomes and efficient use of resources. Develop and maintain formal communication relationships Formal communication relationships with key research institutions and funding bodies. developed and maintained with key research institutions and industry funding bodies. Key research institutions invited to address MVCB on research outcomes and potential R & D opportunities. Investigate and action opportunities for increased coissues for ordination between IDO s across industry professional development and grower training. Industry training programs developed and implemented to continue with the professional development of industry representatives. Sunraysia IDO extension forums attended. $49,367 $39,685 Participate in relevant industry committees and collaborate with other industries to address common issues, e. g. meetings with regional citrus boards. Work with Citrus Australia and Murray Valley Grower Groups to develop an integrated and strong national industry. MVCB represented on Post Harvest Steering Committee, Fullers Rose Weevil meetings with SARDI, regional Drought Response meetings and other relevant committees. Meetings with the CAL Board attended on a quarterly basis, MVCB represented on national industry issues committees. 2.4 Promote industry awareness of required management and accreditation systems Disseminate information on the various management and accreditation systems and advocate for achievable consistencies. Annual article on quality assurance requirements and updates published in quarterly Citrus magazine. Quality parameters for supermarkets monitored and disseminated to growers and stakeholders. Updates on Maximum Residue Levels monitored and dis seminated to growers. Promote to industry the importance of complying with food safety, and hygiene principles and standards. Information provided to growers on Food Safety requirements. Packer newsletter from SARDI disseminated and Food Safety Conference attended. $108,278 $87,043 Continually monitor and review the issue of pests such as QFF in the Murray Valley region and liaise with government to ensure appropriate and sufficient controls are in place to protect the pest free status. Provision of funding to fruit fly programs and MVCB representation on Greater Sunraysia Pest Free Area Management and Operating Committees and Tri-state Fruit Fly Committee. Operational Plan and Budget 2009/2010 F:\Users Shared Folders\NEW WEBSITE1\Operational Plan 2009-2010 Final (2).doc 4

GOAL 3: WE WILL BE AN EFFICIENT, ACCOUNTABLE AND PROFESSIONAL ORGANISATION OBJECTIVES 3.1 Provide effective leadership and advocacy STRATEGIES Participate in citrus leadership training initiatives both within the region and at a national level. RESULTS Advanced leadership program for industry representatives developed and implemented. TOTAL MVCB LEVY COMPONENT Ensure MVCB resources are flexible enough industry developments as they emerge. to react to Convey industry information on issues to governments and meet with key policy makers to assist with topics that may threaten or benefit the citrus industry. Provision built into programs to enable response to changing & emerging issues e.g. water allocation and pest or disease emergency. Information collated and briefings required. prepared as $71,636 $26,638 GANISATION OUR OR 3.2 Focusing on customer satisfaction. Promote the role and business of the Murray Board. Valley Citrus Maintain effective policy development and implementation which is based on industry consultation. Ensure customer enquiries are tracked and dealt with in an efficient manner. The role of MVCB promoted via media, industry/ stakeholder presentations, website and external publications. Policies reviewed and updated as required. Customer enquiry tracking system developed and implemented. Encourage growers to contact the MVCB on issues and facilitate Growers are encouraged to contact the Board a program of on-farm area visits to highlight new techniques. via weekly citrus news, CITTgroups and website. A program of farm / stakeholder visits developed. 3.3 Pr ovide timely and Develop and implement a communications strategy. Communication strategy developed and effective communication implemented following consultation with and facilitate growers/stakeholders. opportunities for grower input. Maintain consultative meetings with growers across the Consultative meetings conducted in region. accordance with statutory requirements and as required. Survey growers and stakeholders to gauge the effectiveness of the Board s operations and communications. Survey conducted prior to the annual review of the Boards Strategic Plan. $10,720 $8,618 $64,453 $51,813 Maintain a dialogue with growers utilising the MVCB website, weekly citrus news, Citrep and CITTgroups. Dialogue maintained via CITTgroups, website, Board publications, farm visits and consultative meetings. Operational Plan and Budget 2009/2010 F:\Users Shared Folders\NEW WEBSITE1\Operational Plan 2009-2010 Final (2).doc 5

3.4 Maintain excellence in Complete statutory requirements within corporate governance timeframes. Review and maintain the organisational Risk Plan. designated Management All statutory obligations met including Board Meetings, Auditor General requirements and annual reporting. Risks identified and plan reviewed for Board approval. Review changes in financial accountability requirements and implement appropriate financial systems and information technology resources to meet these. Review and report against financial performance. Review annually the performance of the Board and staff. Review the Strategic Plan annually, including input from grower consultations. Reviews undertaken by Finance, Audit and Legal Committee. Financial performance overseen by Finance, Audit and Legal Committee. Financial performance against budget provided for review at Board meetings. Reviews undertaken in accordance with the Boards Performance and Development review Policy. Annual review of the strategic plan undertaken. $90,325 $72,610 Implement a periodic training and professional development plan for Board and staff. Training and development needs identified and implemented. TOTAL $1,102,647 $681,929 NET CHARGE $5.50/tonne Operational Plan and Budget 2009/2010 F:\Users Shared Folders\NEW WEBSITE1\Operational Plan 2009-2010 Final (2).doc 6

ACRONYMS o MVCB Murray Valley Citrus Board o DPI Department of Primary Industry o CEO Chief Executive Officer o IDO Industry Development Officer o SCG Sunraysia Citrus Growers o R&D Research and Development o ACG Australian Citrus Growers o AQIS Australian Quarantine Inspectio n Service o OH&S Occupational Health & Safety o MRL Maximum Residue Level o BA Biosecurity Australia o IT Information Technology o MOU Memorandum of Understanding o HAL Horticulture Australia Limited INDUSTRY PROJECTS CT05004 - Industry Development Officer (Continuing Project, with HAL) The Industry Development Officer (IDO) project aims to facilitate best practice citrus production and market access through the effective and efficient transfer of information between industry sectors at the regional level. CT06034 Tri-state Fruit Fly Area Freedom Awareness Program (Continuing Project, with HAL) The project implements a multi-tiered community awareness program designed to raise awareness amongst the traveling public and FFEZ residents of the crucial need to protect the region from fruit fly and advise them how they can play a role in the process. This is a 3 year project. MT06044 Market Access for the Greater Sunraysia (Continuing Project, with HAL) The outcome of the project is to achieve Area Freedom Status with respect to Queensland Fruit Fly for the Pest Free Areas allowing exports of summer fruit, citrus and table grapes to export markets including Japan, Taiwan and cost savings to growers by avoiding the use of disinfestations protocols such as cold treatment. Contributors to this project are Summerfruit Australia Ltd, MVCB, Australian Table Grapes Association, HAL and NSW & VIC DPI s. This is a 4 year project. CT08000 Gall Wasp Project The aim of this project is to purchase and release large numbers of the native natural enemies of Citrus Gall Wasp, over a period of three years so they can establish in the Murray Valley region, therefore, reducing the incidence of galling and enabling management of this serious pest to be ongoing with minimal inputs TOTAL MVCB $66,550 $7,535 $18,483 $8,348 Operational Plan and Budget 2009/2010 F:\Users Shared Folders\NEW WEBSITE1\Operational Plan 2009-2010 Final (2).doc 7

TOTAL MVCB INDUSTRY PROJECTS CT08007 Post Harvest Program The aim of the program is to maintain a postharvest technical service to the citrus industry. The emphasis of the project is to provide support through the advisory desk, conducting packers workshops on sanitation and decay control procedures, maintaining a website with updated technical information and publishing research results and postharvest $20,000 handling tips in the Packer Newsletter. There are still many areas of concern for domestic and export markets; which require further research. This program will concentrate on the decay related issues, such as new treatments to control the increased rots occurring in export markets, replacing synthetic postharvest fungicides with reduced risk chemicals, and reducing environmental issues (and cost) associated with the disposal of postharvest chemical dips CT08009 Leadership Program (Continuing Project, with HAL) The program is designed to develop leaders within the Murray Valley citrus industry. The program equips participants with skills, knowledge, confidence and contacts in a learning environment together with the opportunities to use these $21,945 tools in an industry context. DataBase Improvement Project This project will provide the Board with the base information to architect and integrate its data management over a 3 to 5 year period. Specifically through tighter integration, a more focused online presence and more efficient processing internally, the Board will be able to more effectively communicate information to industry participants. Such information includes market conditions, crop yields, plantings, property usages and a plethora of other statistical data as well as strategies for grower risk mitigation, potential biosecurity warnings, research programs and reports Chemical Trial Project This project will assess the performance of production enhancing products, ie Kaolin Clay, Brotomax, Twin N, Potassium nitrate fruit size spray, etc, under local conditions. Most of these techniques and products are from overseas and little is known of their performance under local conditions. These fully replicated trials will be conducted on-farm and will provide statistical confidence that the product does provide economic benefit to citrus producers. The trials will be managed by a designated project officer to ensure that the trial data is properly collected and collated. $41,000 $30,000 Operational Plan and Budget 2009/2010 F:\Users Shared Folders\NEW WEBSITE1\Operational Plan 2009-2010 Final (2).doc 8