DNB 2017 The Global Reporting Initiative (GRI) is a network-based organisation which has played a key role in developing the world s most widely used framework for sustainability reporting. The GRI guidelines include principles, s and indicators which can be used by organisations to measures and report economic, environmental and social performance. See globalreporting.org for more information about GRI. DNB bases its reporting on the revised guidelines from the Global Reporting Initiative (GRI) GRI Standard. The table below shows DNB's reporting relative to the GRI guidelines The table has been reviewed by an external auditor, and the report can be found in the annual report. GENERAL DISCLOSURES Description Source Organizational profile 102-1 Name of the organization page 21 102-2 Activities, brands, products, and services page 21 102-3 Location of headquarters https://www.dnb.no/segm/globalnetwork.html 102-4 Location of operations https://www.dnb.no/segm/globalnetwork.html 102-5 Ownership and legal form page 83 102-6 Markets served page 137 102-7 Scale of the organization page 21 102-8 on employees and other workers page 47-57 102-9 Supply chain dnb.no/sustainabilitylibrary 102-10 Significant changes to the organization and its supply chain Change in organisation and group management page 21 102-11 Precautionary Principle or dnb.no/sustainabilitylibrary 102-12 initiatives dnb.no/sustainabilitylibrary page 18 102-13 Membership of associations dnb.no/sustainabilitylibrary Strategy 102-14 Statement from senior decision-maker page 4-7 Ethics and integrity 102-16 Values, principles, standards, and norms of behavior page 12, 80-84 Governance 102-18 Governance structure page 76-84, 101, 103 PAGE 1
Description Source Stakeholder engagement 102-40 List of stakeholder groups dnb.no/sustainabilitylibrary 102-41 Collective bargaining agreements 102-42 Identifying and selecting stakeholders Materiality Matrix 2016 Stakeholder dialogue 2017 page 16 102-43 Approach to stakeholder engagement Materiality Matrix 2016 Stakeholder dialogue 2017 page 16 102-44 Key topics and concerns raised dnb.no/sustainabilitylibrary 22-23 Reporting practice 102-45 Entities included in the consolidated financial statements page 130-135 102-46 Defining report content and topic Boundaries Materiality Matrix 2016 Stakeholder dialogue 2017 page 16 102-47 List of material topics page 17 102-48 Restatements of information Key figures, dnb.no/sustainabilitylibrary Carbon accounting report 2017, dnb.no/sustainabilitylibrary 102-49 Changes in reporting No 102-50 Reporting period 01.01.2017-31.12.2017 102-51 Date of most recent report March 2017, Annual Report 102-52 Reporting cycle Yearly 102-53 Contact point for questions regarding the report dnb.no/sustainabilitylibrary 102-54 Claims of reporting in accordance with the GRI Standards GRI standards core 102-55 GRI content index dnb.no/sustainabilitylibrary 102-56 PAGE 2
MATERIAL TOPICS DNB material Customer experience GRI 103: Management 2017 GRI General Disclosures 102-44 Customer satisfaction (KTI, Reptrack) page 6-7,16, 36-37, 131 page 37 page 37 page 39 Ensure innovation and ability meet new customer expectations s DNB-1 Employee survey (Puls) score on innovation page 6-7,16, 29, 131 page 30 page 30 page 29 DNB-2 Innovation As a consequence of the new strategy, a relevant KPI will be in place in 2018. Ethical products and services GRI 417: Marketing and Labeling 2017 417-2 417-3 Incidents of non-compliance concerning product and service information and labeling (Finansklagenemda) Incidents of non-compliance concerning marketing communications page 16, 38-40 page 40 page 40 page 39, Key page 39 Warnings and breaches with voluntary codes DNB-3 Ethical products and services An updated process related to closing the gap related to missing information will start after the for 2017, and is expected to be finished in time for the annual reporting 2018. As a consequence of the new strategy, a relevant KPI will be in place in 2018. PAGE 3
DNB material Employee engagement GRI 403: Occupational Health and Safety 2017 403-2 s DNB-4 Types of injury and rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities Employee survey score (Puls) for employee engagement page 47 page 47 page 47 page 54 page 54 Types of injury and rates of injury, occupational diseases, lost days, and and number of work-related fatalities, and absenteeism broken down by region. Not applicable. Broken down by region, not available Reporting is based on where the largest share of the employees are located. Attract and develop talents GRI 401: Employment 404-1 DNB-5 New employee hires and employee turnover by age region and gender Universum score page 49 page 50 page 50 page 54 page 22, Key Rate of employee hires by age, region and gender, total number of employee turnover by age, region and gender. Not applicable Reporting is based on where the largest share of the employees are located. PAGE 4
DNB material Employee adaptability management GRI 404: Training and Education 2017 Programs for upgrading 404-2 employee skills and transition assistance programs 404-3 rcentage of employees recieving regular performance and career development reviews page 6-7, 48 page 48 page 48 page 48, 54 page 48, 54 Goals and targets Percentage of total employees by gender and employee category A process related to closing the gap related to missing information will start after the for 2017, and is expected to be finished in time for the annual reporting 2018. Routine for reporting specific data has been missing. A process for closing the gap related to missing information will start after the for 2017, and in time for the annual reporting 2018. Promote financial literacy management page 60-61 page 60-61 page 61-62 DNB-6 Promote financial literacy A relevant indicator will be introduced in relation to the updated materiality matrix. PAGE 5
GRI 300 ENVIRONMENTAL STANDARDS SERIES DNB material Integrate sustainability considerations in Investment Management GRI 305: Emissions 2017 305-4 GHG emissions intensity GRI Financial Services Sector Supplement GRI FS 10 GRI FS11 GRI FS8 Percentage and number of companies held in the institution's portfolio with which the reporting organisation has interacted on environmental or social issues Percentage of assets subject to positive and negative environmental or social screening Monetary value of products and service designed to deliver a specific environmental benefit for each business line broken down by purpose page 6-7, 16, 62, 131 page 62-63 page 62-63 page 63, Key page 62-65, Key page 62-65, Key Key figures: dnb.no/en/ about-us/csr/ sustainabilitylibrary.html Integrate sustainability considerations in credit GRI Financial Services Sector Supplement GRI FS8 DNB-7 Monetary value of products and service designed to deliver a specific environmnetal benefit for each business line broken down by purpose Number of new equator principles projects page 66-67 page 65-67 page 65-67 Key figures: dnb.no/en/ about-us/csr/ sustainabilitylibrary.html page 67, dnb. no/en/aboutus/csr/sustainability-library. html PAGE 6
DNB material Integrate sustainability considerations in insurance s DNB-8 management Integrate sustainability considerations in insurance 67-68 67-68 67-68 The division has been part of a restrucuring process and change of management. Strategic work on sustainability in insurance is planned to start in 2018. The division has been part of a restrucuring process and change of management. Strategic work on sustainability in insurance is planned to start in 2018. The division has been part of a restrucuring process and change of management. Strategic work on sustainability in insurance is planned to start in 2018. PAGE 7
GRI 200 ECONOMIC STANDARD SERIES DNB material Promote innovation and restructuring DNB-9 management Promote innovation and restructuring page 59 page 60 page 60-62 As a consequence of the new strategy, a relevant KPI will be in place in 2018. Long term risk management management page 68--69 page 68-69 DNB-10 Long term risk management A relevant indicator will be introduced in relation to the updated materiality matrix. Transparency (and anti-corruption) management page 70 page 70 page 70-71 Goals and targets A process for identifying goals and targets will start after the for 2018, and in relation with the updated materiality matrix. PAGE 8
DNB material 205-2 DNB-11 DNB-12 Communication and training about anti-corruption policies and procedures Reporting and transparency related awards Country-by-country reporting (tax) Key figures: dnb.no/en/ about-us/csr/ sustainabilitylibrary.html Key figures: dnb.no/en/ about-us/csr/ sustainabilitylibrary.html page 77, Key Only total number of employees reported, not governance body members and business partners Routine for reporting specific data has been missing. A process for closing the gap related to missing information will start after the for 2017, and in time for the annual reporting 2018. No PAGE 9