Business Services Curriculum Framework (TVET) Last updated February 2006
delivered HSC VET (TVET) for schools 2006 Extract from the Board of Studies Business Services Curriculum Framework Business Services Curriculum Framework Business Services (120 Indicative Hours) Business Services (240 Indicative Hours) Extension courses: Business Services (120 Indicative Hours) Business Services (60 Indicative Hours) Updated February 2006 Business Services Page 2 of 11
delivered HSC VET (TVET) for schools 2006 Extract from the Board of Studies Business Services Curriculum Framework Business Services (120 indicative hours) Purpose The purpose of this course is to provide students with basic skills and knowledge as preparation for entry level employment in an office environment. Course Structure This course addresses a selection of the units of competency in Certificate II in Business (BSB20101) and must include BSBCMN211A. Course Requirements Students must attempt units of competency totalling between 108 and 132 indicative hours according to the indicative hours listed below. Students must complete a minimum of 35 hours of mandatory work placement. RTOs can select from the following units of competency in designing a 120 indicative hour course. Units of Competency Indicative Code Title Hours for HSC Credit BSBCMN211A Participate in workplace safety procedures BSBCMN201A Work Effectively in a business environment BSBCMN202A Organise and complete daily work activities BSBCMN203A Communicate in the workplace BSBCMN204A Work effectively with others BSBCMN205A Use business technology 20 BSBCMN206A Process and maintain workplace information 20 BSBCMN207A Prepare and process financial/business documents 25 BSBCMN209A Provide information to clients BSBCMN212A Handle Mail BSBCMN213A Produce simple word-processed documents 25 BSBCMN214A Create and use simple spreadsheets 20 BSBCMN211A is in bold designating it is a mandatory unit in any 120 hour course. Qualifications To receive AQF qualifications, students must meet the assessment requirements of the Business Services Training Package. Assessment must be conducted by a qualified assessor. Students achieving all or some units of competency will be eligible for an AQF Statement of Attainment showing partial completion of Certificate II in Business (BSB20101). Updated February 2006 Business Services Page 3 of 11
delivered HSC VET (TVET) courses for schools 2006 BUSINESS SERVICES (120 INDICATIVE HOURS) Course No. for enrolment 9741 Credential available Statement of Attainment in Certificate II in Business BSB20101 Curriculum Centre Business, Arts and Information Technology BOS Course No./Unit value Exclusions Some modules also part of Traineeship course? Preliminary Year 12710-2 units HSC Year 16710-2 units Yes. Refer to BOS exclusion list for further iknformation. Yes Advanced Standing in other courses (Note: All courses are AQF credentials) 9764 Certificate II in Business Who is this course for? Preliminary and HSC students. What is this course about? What will students be doing? Depending on the units of competency undertaken the course is designed to provide students with the skills and knowledge to: understand Occupational Health and Safety requirements in business organisations which is essential for employees without managerial or supervisory responsibilities. work effectively within a commercial or business environment including identifying the rights and responsibilities of employees and employers and conducting business in accordance with the organisational goals, values and standards. organise and complete own work activities; obtain feedback on work performance. communicate in the workplace; gather, convey and receive information; complete routine written correspondence. work in a group environment; promote team commitment; cooperate and support team members. select, use and maintain business technology; effective use of computer software to organise information and data. collect, process, store and maintain workplace information and its systems; maintain filing and record systems. process financial transactions including petty cash, invoicing and banking in a business environment. greet clients and determine their needs in accordance with the organisation s requirements. receive and distribute incoming mail; collect and dispatch outgoing mail; organise and send electronic mail. prepare and produce of short routine letters, notes, memos and records using word-processing software. create and use simple spreadsheets and charts through the use of spreadsheet software. Work Placement Students must undertake 35 hours of work placement per 120 indicative hours of this course. Part-time paid work may fulfil part of the work placement requirement. Work placement module for enrolment is 9741Q. Recognition from HSC to courses (credit transfer opportunities) Please refer to the HSC/ credit transfer website http://detwww.det.nsw.edu.au/hsctafe/ for the most current information on credit transfer arrangements. Updated February 2006 Business Services Page 4 of 11
delivered HSC VET (TVET) courses for schools 2006 BUSINESS SERVICES (120 INDICATIVE HOURS) Course Content Unit of competency code Unit of competency title Cost Category Module Number Module Name Nominal Hours Select BSBCMN211A plus other modules/units to a total of between 108 and 120 hr indicative hours BSBCMN211A BSBCMN201A BSBCMN202A Participate in workplace safety procedures Work effectively in a business environment Organise and complete daily work activities 2 9702L Participate In Workplace Safety Procedures 2 9702A Work Effectively In A Business Environment 2 9702B Organise And Complete Daily Work Activities BSBCMN203A Communicate in the workplace 2 9702C Communicate In The Workplace BSBCMN204A Work effectively with others 2 9702D Work Effectively With Others BSBCMN205A Use business technology 3 9702E Use Business Technology 20 BSBCMN206A BSBCMN207A Process and maintain workplace information Prepare and process financial/business documents 2 9702F Process And Maintain Workplace Information 2 9702G Prepare And Process Financial/Business Documents BSBCMN209A Provide information to clients 2 9702J Provide Information To Clients BSBCMN212A Handle mail 2 9702K Handle Mail BSBCMN213A Produce simple word-processed documents 3 9702N Produce Simple Word-Processed Documents BSBCMN214A Create and use simple spreadsheets 3 9702P Create And Use Simple Spreadsheets 20 25 25 20 Nominal Course Hours excluding work placement 120 hours Updated February 2006 Business Services Page 5 of 11
-delivered HSC VET (TVET) courses for schools 2006 Extract from the Board of Studies Business Services Curriculum Framework Business Services (240 Indicative Hours) Purpose The purpose of this course is to provide students with a range of skills and knowledge suitable for employment in a business office environment and also for university and other tertiary study. Course Structure This course is based on twelve units of competency in the Certificate II in Business (BSB20101) and two units of competency from Certificate III (BSB30101). Course Requirements Students must attempt all units of competency and complete a minimum of 70 hours of work placement. An external written Higher School Certificate examination will be conducted for this course. This examination will be optional. Students undertaking the course will nominate during the HSC year whether or not they will undertake the external written examination. Business Services (240 indicative hours) UNITS OF COMPETENCY Code Title Indicative Hours for HSC Credit BSBCMN211A Participate in workplace safety procedures BSBCMN201A Work Effectively in a business environment BSBCMN202A Organise and complete daily work activities BSBCMN203A Communicate in the workplace BSBCMN204A Work effectively with others 20 BSBCMN205A Use business technology 20 BSBCMN206A Process and maintain workplace information 25 BSBCMN207A Prepare and process financial/business documents BSBCMN209A Provide information to clients BSBCMN212A Handle Mail BSBCMN213A Produce simple word-processed documents 25 BSBCMN214A Create and use simple spreadsheets 20 BSBMN307A Maintain business resources BSBADM305A Create and use databases 20 Qualifications To receive AQF qualifications, students must meet the assessment requirements of the Business services Training Package. A qualified assessor must conduct assessment. Updated February 2006 Business Services Page 6 of 11
-delivered HSC VET (TVET) courses for schools 2006 Extract from the Board of Studies Business Services Curriculum Framework Students achieving all or some of the units of competency will be eligible for an AQF Statement of Attainment showing partial completion of Certificate II in Business (BSB20101). Further information on assessment is included in section 11 of this syllabus. Updated February 2006 Business Services Page 7 of 11
delivered HSC VET (TVET) courses for schools 2006 BUSINESS SERVICES (240 INDICATIVE HOURS) Course No. for enrolment 9741 Credential available Certificate II in Business BSB20101 Curriculum Centre Business, Arts & Information Technology BOS Course No./Unit value Exclusions Some modules also part of Traineeship course? Preliminary Year 12710-2 units 12720-4 units HSC Year 16710-2 units 16720-4 units Examination No. 16745 Yes. Refer to BOS exclusion list for further information. Yes Advanced Standing in other courses (Note: All courses are AQF credentials) 9765 Certificate III in Business (AQF) Who is this course for? Preliminary and HSC students What is this course about? What will students be doing? Depending on the units of competency undertaken the course is designed to provide students with the skills and knowledge to: understand Occupational Health and Safety requirements in business organisations which is essential for employees without managerial or supervisory responsibilities. work effectively within a commercial or business environment including identifying the rights and responsibilities of employees and employers and conducting business in accordance with the organisational goals, values and standards. organise and complete own work activities; obtain feedback on work performance. communicate in the workplace; gather, convey and receive information; complete routine written correspondence. work in a group environment; promote team commitment; cooperate and support team members. select, use and maintain business technology; effective use of computer software to organise information and data. collect, process, store and maintain workplace information and its systems; maintain filing and record systems. process financial transactions including petty cash, invoicing and banking in a business environment. greet clients and determine their needs in accordance with the organisation s requirements. receive and distribute incoming mail; collect and dispatch outgoing mail; organise and send electronic mail. prepare and produce of short routine letters, notes, memos and records using word-processing software. create and use simple spreadsheets and charts through the use of spreadsheet software. determine, administer and maintain resources and equipment to complete a variety of tasks. create simple data tables, forms, reports and queries to create and use simple databases for storage and retrieval of information. Work Placement Students must undertake 70 hours of work placement for this course. Part-time paid work may fulfil part of the work placement requirement. Work placement module for enrolment is 9741Q. Recognition from HSC to courses (credit transfer opportunities) Please refer to the HSC/ credit transfer website http://detwww.det.nsw.edu.au/hsctafe/ for the most current information on credit transfer arrangements. Updated February 2006 Business Services Page 8 of 11
delivered HSC VET (TVET) courses for schools 2006 BUSINESS SERVICES (240 INDICATIVE HOURS) Course Content Units of competency code Units of competency title Cost Category Module Number Module Name Nominal Hours Students must complete ALL modules in the table below. BSBCMN211A BSBCMN201A BSBCMN202A Participate in workplace safety procedures Work effectively in a business environment Organise and complete daily work activities 2 9702L Participate In Workplace Safety Procedures 2 9702A Work Effectively In A Business Environment 2 9702B Organise And Complete Daily Work Activities BSBCMN203A Communicate in the workplace 2 9702C Communicate In The Workplace BSBCMN204A Work effectively with others 2 9702D Work Effectively With Others BSBCMN205A Use business technology 3 9702E Use Business Technology 20 BSBCMN206A BSBCMN207A Process and maintain workplace information Prepare and process financial/business documents 2 9702F Process And Maintain Workplace Information 2 9702G Prepare And Process Financial/Business Documents BSBCMN209A Provide information to clients 2 9702J Provide Information To Clients BSBCMN212A Handle mail 2 9702M Handle Mail BSBCMN213A BSBCMN214A Produce simple word-processed documents Create and use simple spreadsheets 3 9702N Produce Simple Word-Processed Documents 3 9702P Create And Use Simple Spreadsheets BSBMN307A Maintain business resources 2 9703F Maintain Business Resources BSBBADM305A Create and use databases 3 9706G Create And Use Databases 20 20 25 25 20 Nominal Course Hours excluding work placement 250 hours Updated February 2006 Business Services Page 9 of 11
delivered HSC VET (TVET) for schools 2005 Business Services Extension (60 and/or 120 indicative hours) Purpose The purpose of extension courses is to provide students with the opportunity to gain credit towards additional qualifications in Business Services. They are available to all students undertaking Business Services (240 indicative hours) but are intended especially for students with particular interest and aptitude in this area. Course structure These courses are based on selected units of competency from Certificate III in Business (BSB30101). 60 indicative hour courses are accredited for a total of one Preliminary and/or HSC unit. 120 indicative hour courses are accredited for a total of two Preliminary and/or HSC units. Students may undertake more than one extension course. Course requirements 60 indicative hour courses: students must attempt units of competency totalling between 54 and 72 indicative hours according to the indicative hours listed in Table 3. Students must complete a minimum of 14 hours of mandatory work placement. 120 indicative hour courses: students must attempt units of competency totalling between 108 and 132 indicative hours according to the indicative hours listed in Table 3. Students must complete a minimum of 35 hours of mandatory work placement. RTOs can select from the following table of units of competency in designing 60 and 120 hour extension courses. Units of competency Hours BSBCMN301A Exercise initiative in a business environment 20 BSBCMN302A Organise personal work priorities and development 20 BSBFLM303A Contribute to effective workplace relationships 20 BSBCMN304A Contribute to personal skill development and learning 20 BSBCMN305A Organise workplace information 30 BSBCMN306A Produce business documents 30 BSBCMN308A Maintain financial records 30 BSBCMN309A Recommend products and services 20 BSBADM304A Design and develop text documents 20 BSBADM306A Create electronic presentations 20 BSBADM307A Organise schedules 20 Updated February 2006 Business Services Page 10 of 11
delivered HSC VET (TVET) for schools 2006 BUSINESS SERVICES- EXTENSION (60 AND/OR 120 INDICATIVE HOURS) Course No. for enrolment 9765 Credential available Statement of Attainment Curriculum Centre Business, Arts & Information Technology BOS Course No./Unit value Exclusions Some modules also part of Traineeship course? Preliminary Year 12730-1 unit 12740-2 units HSC Year 16730-1 unit 16740-2 units Yes. Refer to BOS exclusion list for further information. Advanced Standing in other courses (Note: All courses are AQF credentials) 9765 Certificate III in Business (AQF) Yes Who is this course for? Preliminary and HSC students What is this course about? What will students be doing? Students will be undertaking selected competencies from Certificate III in Business Services (BSB 30101) to extend RPL towards future qualifications and/or enhance career opportunities. Work Placement Students must undertake 14hours of work placement for the 60hr course and 35hrs for the 120 hr course. The work placement module is 7370F. Part-time paid work may fulfil part of the work placement requirement. Recognition from HSC to courses (credit transfer opportunities) Please refer to the HSC/ credit transfer website http://detwww.det.nsw.edu.au/hsctafe/ for the most current information on credit transfer arrangements. Course Content Units of competency code Units of competency title Cost Category Module Number Module Name Select from the following table of modules in designing a 60 and 120 hour extension course BSBMN301A BSBMN302A BSBFLM303A BSBCMN304A Exercise initiative in a business environment Organise personal work priorities & development Contribute to effective workplace relationships Contribute to personal skill development and learning Nominal Hours 2 9765C Exercise Initiative In Business 20 2 9765D Organise Personal Work Priorities 30 2 9786B Contribute To Effective Workplace Relationships 2 9765A Identifying Business Skills 20 BSBCMN305A Organise workplace information 2 9765F Organise Workplace Information 20 BSBCMN306A Produce business documents 3 9765P Produce Business Documents 40 BSBMN308A Maintain financial records 2 9765JA Maintain Financial Records 30 BSBMN309A Recommend products and services 2 9765K Maintain Knowledge Of Products And Services BSBADM304A Design and develop text documents 3 9768D Design And Develop Texts 30 BSBADM306A Create electronic presentations 3 9768F Create Electronic Presentations 20 BSBADM307A Organise schedules 2 9768G Organise Schedules 10 Nominal Course Hours excluding work placement 60-120 36 20 Updated February 2006 Business Services Page 11 of 11