Wellbeing Co-ordinator

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Wellbeing Co-ordinator Posts available: x 37 hour post Hours: 37 Starting salary: Holiday entitlement: Based: 20,500 per annum Starting at 25 days per annum (pro rata for part time employees), plus designated bank holidays. 2 Dendy Road, Paignton, TQ4 5DB Closing date: Interview date: TBC TBC Applicants are asked not to attach a CV to their submitted application form, or to enclose copies of references. Applicants are specifically advised to refer to both the job description and the person specification when completing part 4 of the application form. Secondment opportunities are available for this post. Please specify if you would like to be considered in this way. If you would like more information, please call Helen Harman, Age UK Torbay for an informal discussion, once you have looked through the pack on 0803 84838. Please be advised that applicants not short listed for interview will not be informed. Please return completed applications to: Helen Harman Age UK Torbay 2 Dendy Road, Paignton TQ4 5DB Email: mailto:recruitment@ageuktorbay.org.uk Thank you for the interest you have shown in this post, we look forward to receiving your completed application form.

Job Description Job Title Wellbeing Co-ordinator Base Age UK Torbay Salary 20,500 Hours 37 Contract TBC 2 months minimum. Purpose of the job: The aim the Wellbeing Co-ordinator role is to help people in Torbay, particularly older people within the aims of our Ageing Well project to:. Identify and communicate their aspirations for making the most of their lives.2 Put their wishes at the forefront via a guided conversation about their lives.3 Ensure their wishes are at the centre a wellbeing plan - whether this is to develop friendships and reduce isolation, solve practical problems that matter to them, manage their long term medical conditions better or plan health living or different care 2 Anticipated Outcomes of the Post 2. Working with partners to strengthen the voice of people, particularly older people in communicating their needs and wishes in a range of wellbeing matters 2.2 To help people be active in managing their own wellbeing, health and care and improve their experience of care and support in the community 2.3 To enable each individual to measurably improve their sense of wellbeing and their connection with the community to reduce isolation 2.4 To reduce the need for people to access urgent and emergency services and responses by helping people forward plan with a focus on the right things and connect with the community resources available 3 Key responsibilities: 3. To carry out guided conversations using the toolkit to talk to people about their needs 3.2 To offer encouragement and support for people to self-manage and self-care through the development of a wellbeing support plan and to connect with relevant community resources 3.3 To understand and develop the community resources network available to assist with practical issues as required in relation to: technology and equipment to assist with day to day living, handyperson services, hospital from home services, health promotion, and information and support on long- term conditions 3.4 To share information appropriately using the summary record of guided conversations in line with an individual s wishes and be an advocate with MDT Heath and care colleagues to enable focus on the right things - the individual s wishes; improved control of their own needs and their experience of care support

3.5 To liaise with relatives, carers and other involved agencies and members of the MDT health/care teams, as agreed with the person, to ensure the wellbeing plan is put into action. 3.6 To regularly work at GP surgeries, MDT Health/Care Teams and Multi-Long term Clinics to ensure clinical professionals focus on what matters to a person not what is the matter with a person and that people are connected to the right community support 3.7 To be an advocate for an individual s wishes in multi-disciplinary meetings as dictated by circumstances as agreed with the individual 3.8 To make sure resources from all voluntary organisations within the locality, clubs and associations are co-ordinated well and opportunities maximised by the individual to meet their goals and aspirations 3.9 To undertake training on enabling individuals to understand their own risks and manage them 3.0 To support the administration to enable evaluation and review of ageing well project and the multiagency team approach 3. To undertake any other duties commensurate with the grading of the post, as agreed with the post s Line Manager 3.2 To work flexibly when required, which may occasionally include working outside of contractual hours of work and carry out home visits. Person Specification Essential Values To be a role model of the following values: Desirable Values All values are essential The person must retain their sense of control, choice and are able to manage their own risks, supported to do so when aspects of this are difficult. Practitioners are facilitators for, not fixers or managers of, people s lives. Everyone is an individual, every individual deserves to be shown respect and value, and seen for what they can do and offer. No one has labels, is a disease or number. Being bold and passionate in doing what s right for the person and upholding the person s goals and needs in the forefront of any health and care planning, enabling people to have a voice and control in their lives.

Positive attitude, showing that anything is possible, with determination, imagination and being adaptive, to respond to the person s needs and wants in the most appropriate manner for them. Cooperative, responsible and recognising everyone s value and contribution to forming integrated working practices, based around a person. Sharing and shaping practice around the persons needs must be foremost and before the organisations processes and personal needs Every organisation - public, private or charity sector, local or national is respected and valued for the contribution in resources and expertise they can make to a person to live the life they want to live and positive long lasting relationships are encouraged Managing information sharing with respect and dignity and in line with the individual wishes at all time and in all aspects of work, including records and conversations Responsible for ensuring others hold the same values, creating an environment to share those values, reflect on practice and support learning and development. Essential Skills and Effectiveness Excellent interpersonal skills Excellent IT skills, proficient in the use of MS Office Highly self-sufficient, independent and resilient Ability to adapt to change and engage communities in change Committed to undertaking an Asset Based Community Development approach to work Must have a full driving licence and use of a vehicle Essential Knowledge Understanding of confidentiality and data protection Understanding and commitment to equal opportunities Knowledge of tools and techniques to enable individuals to be independent in decision making Desirable Skills and Effectiveness Desirable Knowledge Awareness of issues which can affect older and vulnerable people s lives

processes Essential Experience / Achievements Ability to evidence the impact of caring approach in enabling independence A minimum of two year experience in a similar role Experience of successfully supervising and mentoring others and influencing people to behave differently Essential Qualifications / Professional Membership Desirable Experience / Achievements Experience of working with older people and vulnerable groups Experience of working in a charity or voluntary sector organisation Desirable Qualifications / Professional Membership Relevant professional qualification or proven track record

Please complete all sections of this form APPLICATION FORM for post of: Wellbeing Co-ordinator Name: Address: Post code: Telephone:. Education and Training School / College / Institute etc. Subject studied / Qualifications gained

2. Employment History Current/last employer To Name of Employer/Position Held/Key Duties Reason for leaving From Previous employment including voluntary work To Name of Employer/Position Held/key duties Reason for leaving From 3. Interests and hobbies

4. Supporting Your Application Your application form plays an essential part in our choosing the right person for this position. Your application is the only source of information that will inform the recruiting manager whether to short list you for an interview. In the information supplied to you about this job you will find a job description and person specification. The person specification identifies the experience, skills, personal attributes and, where appropriate, qualifications which form the selection criteria for this post. Please use the space below in order to advise us as to how you meet these selection criteria, giving concise examples of how you have used these skills and knowledge in previous situations. You may attach further sheets if necessary. It is important for you to provide the recruiting manager with as much relevant information as possible as assumptions will not be made. Personal Statement 5. Disability Please include no more than 2 additional pages Under the Equality Act 200 which replaced and incorporates the remit of the Disability Discrimination Act (DDA) 2005 a disability is defined as physical, sensory or mental impairment which has, or is expected to have a substantial and long-term adverse effect on a person's ability to carry out normal day to day activities. Do you consider yourself to have a disability according to the above definition? Yes No Do not wish to disclose

Please confirm whether you require any additional support in order to attend an interview. Access To Transport: Yes No. Have you ever been convicted of a criminal offence? YES/NO If YES, please give details of any criminal convictions (with dates) in the space below. Previous Convictions: Because of the nature of the work for which you are applying, this post is exempt from the provision of Section 4 (2) of the Rehabilitation of Offenders Act 974 by virtue of the Rehabilitation of Offenders Act 974 (Exemptions) Order 975. Applicants are, therefore, not entitled to withhold information about convictions which for other purposes are spent under the provisions of the Act and, in the event of employment any failure to disclose such convictions could result in dismissal or disciplinary action by the organisation. Any information given will be completely confidential and will be considered only in relation to an application for the position to which the order applies. 6. Referees Please include your present employer (or most recent). If you do not want your referees to be approached without your prior consent please tick the appropriate box. 2 The appointment will be subject to a satisfactory DBS check and references I hereby declare that the particulars I have given on this form are correct. Any falsification will give cause for dismissal. Signature: Date