Book Index Armstrong s Handbook of Human Resource Practice By Michael Armstrong Banking: Theory and Practice By K C Shekhar E-Business and E-Commerce By Dave Chaffey International Marketing By Philip R Cateora Kotler Keller: Marketing By Philip Kotler Principles of Risk and Insurance By George E Rejda Project : Planning and Control Techniques By Rory Burke Statistics for By Richard I Levin Supply Chain By Sunil Chopra The Lean Startup By Eric Ries
Books 01. Armstrong s Handbook of Human Resource Practice By Michael Armstrong PART I: The Practice of Human Resource 1. The concept of HRM 2. Strategic HRM 3. Delivering HRM 4. HRM and Performance 5. International HRM 6. Human Capital 7. Knowledge 8. Competency-Based HRM 9. The ethical dimension of HRM 10. Corporate Social Responsibility PART II: People and Organizations 11. Organizational Behavior 12. Work, Organization and Job design 13. Organization Development 14. Employee Engagement 15. Motivation 16. Commitment PART III: People Resourcing 17. Strategic Resourcing 18. Workforce Planning 19. Recruitment and selection 20. Resourcing practice 21. Talent PART IV: Learning and Development 22. Strategic Learning and Development 23. The process of learning and development 24. The practice of learning and development 25. Leadership and Development PART V: Performance and Reward 26. Performance and Reward basics 27.The practice of performance management 28. Strategic Reward 29. The practice of reward management PART VI: Employee Relations 30. Strategic Employee Relations 31. The employment relationship 32. The psychological contract 33. The practice of Industrial relations 34. Employee Voice 35. Employee communications PART VII: Employee Wellbeing 36. The practice of employee wellbeing 37. Health and Safety PART VIII: HR Policies, Procedures and Systems 38. HR Policies 39. HR Procedures 40. HR Information Systems PART IX: HR Skills 41. Strategic HRM Skills 42. Business Skills 43. Problem-solving skills 44. Analytical and critical skills 45. Research skills 46. Statistical skills 47. Selection interviewing skills 48. Job, role, competency and skills analysis 49. Learning and development skills 50. Negotiating skills 51. Leading and facilitating change 52. Leadership skills 53. Influencing skills 54. Handing people problems 55. Managing conflict 56. Political skills PART X: HRM Toolkits 57. Strategic HRM 58. Human Capital 59. Organization Design 60. Organization Development 61. Engagement 62. Workforce Planning 63. Talent 64. Planning and delivering learning events 65. Performance 66. Strategic Rewards 67. Total Rewards 68. Job Evaluation 69. Grade and Pay Structure Design 70. Attitude Surveys Acc. No: 24353
02. Banking Theory and Practice By K C Shekhar 1. Evaluation of Banking Institutions PART I: COMMERCIAL BANKING THEORY 2. Commercial Banking PART II: CENTRAL BANKING THEORY 3. Central Banking PART III: INDIAN BANKING 4. The Indian Joint-Stock Banks 5. Commercial Banks and Industrial Finance 6. Commercial Banks and Priority Sectors 7. Banking Legislations and Reforms I 8. Banking Legislations and Reforms II 9. Micro Finance 10. Changing Dimensions of Regulatory and Supervisory Framework 11. Factoring Services 12. Merchant Banking 13. Changing Profile of Indian Banking 14. The Foreign Banks 15. The Indigenous Bankers and the Moneylenders 16. Non-Banking Financial Institutions 17. Cooperative Banking 18. The State Bank of India 19. The Reserve Bank of India 20. The Money Market 21. Financial Stability PART IV: FOREIGN BANKING SYSTEMS 22. The English Banking System 23. The American Banking System PART V: FOREIGN EXCHANGE 24. Principles of Foreign Exchange 25. The international Monetary Fund and the International Bank for Reconstruction and Development PART VI: PRACTICAL BANKING 26. Banker and Customer 27. Accountants of Customers 28. Cheques 29. Promissory Notes 30. The Paying Banker 31. The Collecting Banker 32. Customer s Pass Book 33. Loans and Advances I 34. Loans and Advances II Acc. No: 24368 03. E-Business and E-Commerce By Dave Chaffey PART 1 INTRODUCTION Chapter 1 Introduction to E- Business and E- Commerce Chapter 2 E-Commerce Fundamentals Chapter 3 E-Business Infrastructure Chapter 4 E-Environment PART 2 STRATEGY AND APPLICATIONS Chapter 5 E-Business Strategy Chapter 6 Supply Chain Chapter 7 E-Procurement Chapter 8 E-Marketing Chapter 9 Customer Relationship
PART 3 IMPLEMENTATION Chapter 10 Change Chapter 11 Analysis and Design Chapter 12 Implementation and Maintenance Acc. No: 24341 04. International Marketing By Philip R Cateora, John L Graham, Prashant Salwan PART I : An Overview Chapter 1 - The Scope and Challenge of International Marketing Chapter 2 - The Dynamic Environment of International Trade PART II Chapter 3 Chapter 4 Chapter 5 Chapter 6 Chapter 7 : The Cultural Environment of Global Markets - History and Geography: The Foundations of Culture - Cultural Dynamics in Assessing Global Markets - Culture, Style, and Business Systems - The Political Environment: A Critical Concern - The International Legal Environment: Playing By the Rules PART III : Assessing Global Market Opportunities Chapter 8 - Developing a Global Vision through Marketing Research Chapter 9 - Emerging Markets Chapter 10 - Multinational Market Regions and Market Groups PART IV : Developing Global Marketing Strategies Chapter 11 - Global Marketing : Planning and Organization Chapter 12 - Products and Services for Consumers Chapter 13 - Products and Services for Businesses Chapter 14 - International Marketing Channels Chapter 15 - Exporting and Logistics: Special Issues for Business Chapter 16 - Integrated Marketing Communications and International Advertising Chapter 17 - Personal Selling and Sales Chapter 18 - Pricing for International Markets PART V : Implementing Global Marketing Chapter 19 - Negotiating with International Customers, Partners, and Regulators PART VI : Supplementary Material Cases for PART I Cases for PART II Cases for PART III Cases for PART IV Acc. No: 24342 05. Marketing By Philip Kotler and Kevin Lane Keller PART I : Understanding Marketing CHAPTER 1 : Defining Marketing for the 21 st Century CHAPTER 2 : Developing Marketing Strategies and Plans PART II : Capturing Marketing Insights CHAPTER 3 : Collecting Information and Forecasting Demand CHAPTER 4 : Conducting Marketing Research PART III : Connecting with Customers CHAPTER 5 : Creating Long-term Loyalty Relationships CHAPTER 6 : Analysing Consumer Markets CHAPTER 7 : Analysing Business Markets CHAPTER 8 : Identifing Market Segments and Targets PART IV : Building Strong Brands CHAPTER 9 : Creating Brand Equity CHAPTER 10 : Crafting the Brand Positioning CHAPTER 11 : Competitive Dynamics
PART V : Shaping the Market Offerings CHAPTER 12 : Setting Product Strategy CHAPTER 13 : Designing and Managing Services CHAPTER 14 : Developing Pricing Strategies and Programs PART VI : Delivering Value CHAPTER 15 : Designing and Managing Integrated Marketing Channels CHAPTER 16 : Managing Retailing, Wholesaling, and Logistics PART VII : Delivering Value CHAPTER 17 : Designing and Managing Integrated Marketing Communications CHAPTER 18 : Managing Mass Communications: Advertising, Sales Promotions, Events and Experiences, and Public Relations CHAPTER 19 : Managing Personal Communications: Direct and Interactive Marketing, Word of Mouth, and Personal Selling PART VIII : Creating Successful Long-term Growth CHAPTER 20 : Introducing New Market Offerings CHAPTER 21 : Tapping into Global Markets CHAPTER 22 : Managing a Holistic Marketing Organization for the Long Run Acc. No: 24361 06. Principles of Risk and Insurance By George E. Rejda PART I : Basic Concepts in Risk and Insurance CHAPTER 1 : Risk in Our Society CHAPTER 2 : Insurance and Risk CHAPTER 3 : Introduction to Risk CHAPTER 4 : Advanced Topics in Risk PART II : The Private Insurance Industry CHAPTER 5 : Types of Insurers and Marketing Systems CHAPTER 6 : Insurance Company Operations CHAPTER 7 : Financial Operations of Insurers CHAPTER 8 : Government Regulation of Insurance PART III : Legal Principles in Risk and Insurance CHAPTER 9 : Fundamental Legal Principles CHAPTER 10 : Analysis of Insurance Contracts PART IV : Life and Health Risks CHAPTER 11 : Life Insurance CHAPTER 12 : Life Insurance Contractual Provisions CHAPTER 13 : Buying Life Insurance CHAPTER 14 : Annuities and Individual Retirement Accounts CHAPTER 15 : Individual Health Insurance Coverages CHAPTER 16 : Employee Benefits: Group Life and Health Insurance CHAPTER 17 : Employee Benefits: Retirement Plans CHAPTER 18 : Social Insurance PART V : Personal Property and Liability Risks CHAPTER 19 : The Liability Risk CHAPTER 20 : Homeowners Insurance, Section I CHAPTER 21 : Homeowners Insurance, Section II CHAPTER 22 : Auto Insurance CHAPTER 23 : Auto Insurance and Society CHAPTER 24 : Other Property and Liability Insurance Coverages PART VI : Commercial Property and Liability Risks CHAPTER 25 : Commercial Property Insurance CHAPTER 26 : Commercial Liability Insurance CHAPTER 27 : Crime Insurance and Surety Bonds Acc. No: 24335
07. Project : Planning and Control Techniques By Rory Burke CHAPTER 1 : Introduction to Project CHAPTER 2 : History of Project CHAPTER 3 : Project Life-Cycle CHAPTER 4 : Feasibility Study CHAPTER 5 : Project Selection CHAPTER 6 : Project Estimating CHAPTER 7 : Planning and Control Cycle CHAPTER 8 : Scope CHAPTER 9 : Work Breakdown Structure (WBS) CHAPTER 10 : Critical Path Method (CPM) CHAPTER 11 : Schedule Barchart CHAPTER 12 : Procurement Schedule CHAPTER 13 : Resource Planning CHAPTER 14 : Project accounts CHAPTER 15 : Project Control CHAPTER 16 : Earned Value CHAPTER 17 : Quality CHAPTER 18 : Project Risk CHAPTER 19 : Project Communications CHAPTER 20 : Project Organization Structure CHAPTER 21 : Project Teams CHAPTER 22 : Project Leadership CHAPTER 23 : Project Computing Acc. No: 24347 08. Statistics for By Richard I Levin, David S. Rubin CHAPTER 1 : Introduction CHAPTER 2 : Grouping and Displaying Data to Convey Meaning: Tables and Graphs CHAPTER 3 : Measures of Central Tendency and Dispersion in Frequency Distribution CHAPTER 4 : Probability I: Introductory Ideas CHAPTER 5 : Probability Distributions CHAPTER 6 : Sampling and Sampling Distribution CHAPTER 7 : Estimation CHAPTER 8 : Testing Hypotheses: One-Sample Tests CHAPTER 9 : Testing Hypotheses: Two-Sample Tests CHAPTER 10 : Quality and Quality Control CHAPTER 11 : Chi-Square and Analysis of Variance CHAPTER 12 : Simple Regression and Correlation CHAPTER 13 : Multiple Regression and Modeling CHAPTER 14 : Nonparametric Methods CHAPTER 15 : Time Series and Forecasting CHAPTER 16 : Index Numbers CHAPTER 17 : Decision Theory Acc. No: 24343 09. Supply Chain : Strategy, Planning, and Operation By Sunil Chopra, Peter Meindl PART I : Building a Strategic Framework to Analyze Supply Chains CHAPTER 1 : Understanding the Supply Chain CHAPTER 2 : Supply Chain Performance: Achieving Strategic Fit and Scope CHAPTER 3 : Supply Chain Drivers and Metrics PART II : Designing the Supply Chain Network CHAPTER 4 : Designing Distribution Networks and Applications to Online Sales CHAPTER 5 : Network Design in the Supply Chain CHAPTER 6 : Designing Global Supply Chain Networks
PART III : Planning and Coordinating Demand and Supply in a Supply Chain CHAPTER 7 : Demand Forecasting in a Supply Chain CHAPTER 8 : Aggregate Planning in a Supply Chain CHAPTER 9 : Sales and Operations Planning: Planning Supply and Demand in a Supply Chain CHAPTER 10 : Coordination in a Supply Chain PART IV : Planning and Managing Inventories in a Supply Chain CHAPTER 11 : Managing Economies of Scale in a Supply Chain: Cycle Inventory CHAPTER 12 : Managing Uncertainty in a Supply Chain: Safety Inventory CHAPTER 13 : Determining the Optimal Level of Product Availability PART IV : Designing and Planning Transportation Networks CHAPTER 14 : Transportation in a Supply Chain CHAPTER 15 : Sourcing Decisions in a Supply Chain CHAPTER 16 : Pricing and Revenue in a Supply Chain CHAPTER 17 : Information Technology in a Supply Chain CHAPTER 18 : Sustainability and the Supply Chain Acc. No: 24340 10. The Lean Startup By Eric Ries This book is divided into three parts: Vision Steer, and Accelerate. Vision makes the case for a new discipline of entrepreneurial management. I identify who is an entrepreneur, define a startup, and articulate a new way for startups to gauge if they are making progress, called validated learning. To achieve that learning, we ll see that startups-in a garage or inside an enterprise, can use scientific experimentation to discover how to build a sustainable business. Steer dives into the Lean Startup method in detail, showing one major turn through the core Build- Measure-Learn feedback loop. Beginning with leap-of-faith assumptions that cry out for rigorous testing, you ll learn how to build a minimum viable product to test those assumptions, a new accounting system for evaluating whether you re making progress, and a method for deciding whether to pivot (changing course with one foot anchored to the ground) or persevere. In Accelerate we ll explore techniques that enable Lean Startups to speed through the Build-Measure- Learn feedback loop as quickly as possible, even as they scale. We ll explore lean manufacturing concepts that are applicable to startups, too, such as the power of small batches. We ll also discuss organizational design, how products grow, and how to apply Lean Startup principles beyond the proverbial garage, even inside the world s largest companies. Acc. No: 24369, 24370