Imsimbi Training proudly presents Diversity Management 2 DAYS Imsimbi Training is a fully accredited training provider with the Services Seta, number 2147, as well as a Level 2 Contributor BBBEE company. This course is accredited by the Services Seta and material covers unit standards 252043 at NQF level 5 worth 6 credits. julius@imsimbi.co.za - tammy@imsimbi.co.za - margaret@imsimbi.co.za - prince@imsimbi.co.za - gloria@imsimbi.co.za 011 678 2443 WWW.IMSIMBI.CO.ZA
COURSE OBJECTIVES Because of the increasing shift to a highly diverse workforce in South Africa, organisations know that they must help employees understand, accept and capitalise on differences among people. This course will enable employees to respond to workplace diversity issues with openness and trust. Moreover it helps people to appreciate that diversity management is about more than legal or ethical compliance it is about good business sense. The course is aimed at all employees within the organization including middle and senior managers. Diversity management helps an organization to locate itself within a diverse market and thereby increase its market share. The course is highly interactive and includes selected inputs provided by skilled and experienced facilitators. Employees have to work in highly diverse racial, ethnic, religious and gender environments and need to feel comfortable moving sensitively between various cultures. COURSE OUTCOMES Upon completion of this course, the participants should: Understand central diversity management concepts and be able to relate these to their context Recognise the impact the diversification of the South African Labour force has on the workplace and organisational performance Be able to distinguish between critical success and failure factors of diversity management Be familiar with the legislative factors required to establish an appropriate human resource environment for managing diversity Discern our own prejudice, discrimination or racism and how this might limit our team s potential and performance
Appreciate the importance of gender equity in the workplace and be able to promote organisational strategies designed to address gender imbalance Have an understanding of the role of management in the initiation and implementation of diversity policy Be able to understand and value diversity in order to create an inclusive organizational culture Develop techniques for dealing with inappropriate behavior Know what to do if you or one of your employees feels discriminated against Be able to mainstream and integrate diversity management into organisational strategy COURSE OUTLINE Module 1: Diversity as journey Understanding and being open to: Diversity at the personal level (assumptions, stereotypes, prejudices, values and beliefs) Diversity at the inter-personal level (evaluation of impacts of behaviour on others) Diversity at the organizational level (auditing of policies, practices, procedures and organizational culture) The journey from awareness to understanding and appreciation Module 2: Stereotypes and prejudices What is generalization? Stereotypes The nature of Prejudice
Module 3: Defining diversity and diversity management Mind-mapping your understanding of diversity Legally driven understandings of diversity affirmative action and Employment equity Ethically driven understandings of diversity moral and ethical imperatives Strategically driven understandings of diversity behaviours and policies contributing to organizational goals and objectives Module 4: Diversity issues and dilemmas Six diversity scenarios Solving diversity problems in the workplace Learning to apply principles in context Appreciation of diverse cultures An anthropological view Module 5: Gender Equity Stereotypes of women and men in the workplace Understanding the difference between sex and gender Are there male and female jobs? Module 6: Race and racism Racial stereotypes in society The storytelling circle method
Surfacing our attitudes, biases and stereotypes in a context of trust A racial diversity case study Module 7: Diversity in ability Definitions of disability The social model approach to difference in ability Disability and impairment A working definition of disability Creating an enabling work environment Module 8: Self Reflection What it means to manage diversity at the personal and inter-personal levels The exclusionary workplace environment The inclusive workplace Evaluation of own attitudes, negative behaviours and constructive behaviours in the workplace Module 9: The case for diversity Why it s important to manage diversity The Employment Equity Act, Skills Development Act, Preferential Procurement Act and BBBEE Codes Business benefits of diversity management Diversity management approaches and strategies
Module 10: Diversity Programmes Conducting a diversity audit Diversity management programmes success and failure factors Mainstreaming diversity Model to manage cultural diversity