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Mon Tue Wed Thu Fri 1:00 pm 5:00 pm 1:00 pm 5:00 pm 1:00 pm 5:00 pm 1:00 pm 5:00 pm 1:00 pm 5:00 pm 01 Agenda Topics and Exercises Day One Course Introduction Welcome 01A Blended Learning Experience then Suggested 5-minute Break 05 NetSuite Navigation 01B Spotlight : Roles and Permission File Use WebEx file transfer to share PodCast PDF document : Getting Started 02 NetSuite Fits Your Business Model 01: Login In To NetSuite * 03 OneWorld Overview No exercises 04 Introduction to the Implementation Project 01: Review the Business Requirement Document ) 05 Navigating the Application 01: Set General Preferences) 02: Set Up Your Dashboard * 03: User Global Search 04: Use NetSuite Help 06 Set up Company Preferences 01: Set Company Information * 02: Enable Features* 03: Rename Records and Transactions * 04: Turn off Auto Generated Numbers * 05: Set Company Preferences * 06: Set Printing, Fax & Email Preferences * 07: Create New Subsidiaries OneWorld * 08: Create Elimination Subsidiaries OneWorld * 07 NetSuite Data Model 01: Create Customer and Contact * 02: Create Customer and Contact OneWorld * 03: Create Vendor and Contact * 04: Create Vendor and Contact OneWorld 05: Enter New Employees * 08 NetSuite Roles and Permissions 01: Rename Roles 02: Customize Sales Manager Role 1

03: Show Role Differences 04: Customize Sales Administrator Role OneWorld 04: Add a NetSuite User 05: View the Login Audit Trail 09 Agenda Topics and Exercises Day Two #2 - Morning Recap/Review Getting Started 10 Customization: Subtabs, Lists, and Fields 10A Spotlight : Data Migration : Customization and Data Management 10 Customization: Subtabs, Lists, and Fields 01: Create Subtabs and Lists * 02: Create and Apply Fields (10-02)* 03: Custom Transaction Fields, Validation & Defaulting * 04: Custom Transaction Field, Sourcing & Filtering * 05: Custom Transaction Fields, Sourcing & Filtering 11 Create Custom Forms 01: Edit Entry Forms* 02: Internal Custom Form 03: Custom Transaction Form PDF Layout) 12 Create Custom Records 01: Create Custom Records 13 Migrate Your Data 01: Review Auto Numbering Settings (13-01)* 02: Import Customers * 03: Update Customer with Import 04: Create Custom Import Template Optional) 14 Data Integrity 01: Identify and Merge Duplicate Records 02: Schedule a Mass Update 03: Create a Saved Search 04: Set Up and Use Direct List Editing 05: Mass Update w/ Calculation Optional 2

15 Agenda Topics and Exercises Day Three #3 - Morning Recap/Review Customization and Data Management 16 Accounting Management then Suggested 10-minute Break 16A Spotlight : Items Overview File Use WebEx file transfer to share Software Vertical Intro. Guide : ERP Part 1 16 Accounting Management 01: Enabling Accounting Features * 02: Set Up Multiple Warehouses * 03: Create GL Accounts * 04: Set Up Accounting Periods * 17 Multiple Currencies 01: Create New Currencies and Subsidiaries OneWorld 02: Assign Currencies to Customer 03: Assign Currencies to Vendor 18 Tax 08: Manage Tax Periods - OneWorld- 09: Set Up Tax Schedule NOTE: required for all classes 19 Items 01: Enabling Transactions and Inventory Features * 02: Create inventory Items * 03: Create a Non-Inventory Item * 04: Create a Service Item (19-04)* 05: Create Inventory Item OneWorld * 06: Enter Inventory Quantities * 20 Pricing 01: Enabling Pricing Features * 02: Create a Price Level * 03: Add Price Level to Items* 04: Set Up Quantity-Based Pricing 05: Set up Item Pricing on Customer Record 06: Use Sales Transactions to Demonstrate Pricing 07: Generate Price Lists 21 Order Management 01: Define Order Management Preferences * 02: Enter a Sales Order * 03: Enter a Sales Order OneWorld* 04: Approve Sales Orders * 05: Fulfill Sales Orders 3

22 Agenda Topics and Exercises Day Four #4 - Morning Recap/Review ERP Part 1 23 Accounts Receivable 23A Spotlight : Accounts Payable Overview : ERP Part 2 23 Accounts Receivable 01: Invoice All Sales Orders * 02: Create a Cash Sale * 03: Create an Invoice * 04: Accept Customer Payments * 05: Issue a Return Authorization * 06: Make a Bank Deposit 24 Set Up Purchasing 24: Enter a Purchase Order * 25: Receive A Purchase Order 25 Set Up Accounts Payable 01: View a Purchase Order from Reminders 02; Define Accounting Preferences 03: Bill a Purchase Order* 04: Enter and Approve a Bill * 05: Pay a Bill * 06: Print a Check 26 Banking and GL 01: Make Journal Entries (26-01) 02: Make Elimination Subsidiary Journals OneWorld 03: Memorize a Transaction 04: Close Accounting Periods 27 Reports and Searches 01: Identify a Prebuilt Report 02: Restrict Data included in a Prebuilt Report 03: Add Data to Customer Record 04: Add Custom Field to NetSuite Standard Report 05: Create Search to identify Customers in Price Level 06: Restrict Data Included in the Search 28 Design Dashboards for Users 01: Design Dashboard for Specific Role - Optional Exercise 4

29 Agenda Topics and Exercises Day Five #5 - Morning Recap/Review of ERP Part 2 30 Sales Force Automation 30A File Use WebEx file transfer to again offer sharing of the following files: o Software Vertical Contract Renewals Introductory Guide Go Live and Maintain NetSuite o Please do the Online Evaluation: http://psu.netsuite.com/admin Summary/ Evaluations/Wrap Up : SFA/CRM 30 Sales Force Automation 01: Enable Sales Force Automation * 02: Set Up an Employee as Sales Rep * 03: Set Sales Force Automation Preferences * 04: Create Customer Statuses * 05: Create a Sales Rule * 06: Create a Sales Territory * 07: Create an Online Form * 31 Lead-to-Customer Management 01: Work a lead * 02: Generate a Quote from an Opportunity 03: Generate a Sales Order from a Quote 32 Customer Support and Case Management 01: Enable Customer Service and Support Features 02: Set Up an Employee as Support Rep 03: Create a Case Status 04: Create a Case Priority 05: Create a Case Type 06: Create a Case Rule 07: Create a Case Territory 33 Incorporate Marketing Automation and Ecommerce no exercises 34 NetSuite on the Go no exercises 35 Go Live and Maintain NetSuite Evaluation 36 Summary / Wrap-up / Conclusion 5