Measuring Your Social Impact @neighborhoodctr #socialimpact
Measuring Your Social Impact IMPACT: the broad or longer-term effects of a project or organization's work (also referred to as the difference it makes). This can include effects on people who are direct users of a project or organization's work, effects on those who are not direct users, or effects on a wider field such as government policy.
7 Step Approach Social Impact Social Impact Assessment Taskforce (2014). Measuring Impact: Guidelines for good impact practice.
Our Mission is to bring resources, education and connection to emerging communities. Founded in 1907 by Alice Graham Baker We serve over 575,000 people throughout 70 locations across Greater Houston Manage more than 50 funding sources within a $270+ Million Budget 4
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You Your Organization Your Goals
Step 2: Develop Framework & Select Metrics The framework provides the structure to understand, define, and achieve your goals Articulate program components Describe how components relate to goals
Step 2: Develop Framework & Select Metrics The framework provides the structure to understand, define, and achieve your goals Articulate program components Describe how components relate to goals INPUTS OUTPUTS OUTCOMES Short-term t Long-term
Step 2: Develop Framework & Select Metrics The framework provides the structure to understand, define, and achieve your goals Articulate program components Describe how components relate to goals Metrics define your goals in a measurable way Determine clear, straightforward representation of a difficult or ambiguous concept Capture outcomes, not outputs
Step 2: Develop Framework & Select Metrics The framework provides the structure to understand, define, and achieve your goals Articulate program components Describe how components relate to goals Metrics define your goals in a measurable way Determine clear, straightforward representation of a difficult or ambiguous concept Capture outcomes, not outputs Engagement
Theory of Change Activity i We and in order to. By and, we can immediately calculate or count and over the course of the program. Moreover, we anticipate the program will result in, that will lead to, which demonstrates.
Theory of Change conduct events Activity i workshops We and in order to Action/ Activity 1 Action/ Activity 2. Agency Goal encourage connection and engagement conducting events workshops By and, we can Action/ Activity 1 Action/ Activity 2 immediately calculate or count # of events and workshops Unit/s Produced 1 and # of attendees over the course of the program. Unit/s Produced 2 Moreover, we anticipate the program will result in reported perceptions, that will lead to, which Direct Change community behaviors Consequent Benefit demonstrates. connection and engagement Agency Goal
Step 3:Collecting and Storing Data Let s focus on your key metrics How is data being collected at your organization NOW?
Data as Resources Secondary Data Pi Primary Data American Community Survey State-level data Local data sources Community Surveys Attendance forms Surveys Class raster Interviews Focus groups Visioning sessions Participants portfolios
Evaluation Planning Document Service Delivery Process Evaluation Improve your Formative Program Evaluation What evaluation data do YOU need? Prove your S Program Summative Evaluation
The evaluation design spectrum Experimental Quasi-experimental Random Assignment- Control Group Comparison group Correlational Study No comparison group One Observation Pre/Post Observations Multiple Observations
Step 4: Validate Data
Step 5: Analyze Data
Step 5: Analysis Tools
Step 6. Report Data Sharing information in a useful way through data reporting contributes to CQI, buy-in, enthusiasm, clear message for agency and audiences Who are you reporting to? Identify stakeholders When/ how often are you reporting it? Identify realistic and useful timeline What are the important elements and why are they important? Identify key indicators
Quarterly Report
Quarterly Report
Voices Report
Step 7: Data-driven decisions Surveys Interviews Focus Groups FEEDBACK LOOPS Administrative Data Participants Feedback Secondary Data
Data-driven decisions Using data to PROVE your program design Collect data that accurately represent your impact Collect data that speak to the performance of your program Using data to IMPROVE your program design Collect feedback from stakeholders, including participants. Etblih Establish a procedure to share lessons learned Incorporate feedback and other evaluation data in your strategic planning
READY?! Social Impact Social Impact Assessment Taskforce (2014). Measuring Impact: Guidelines for good impact practice.
READY?! Don t do it alone! Work with your partners and join our community of practice by becoming a member of our google group. Do it well! Take responsibility for impact and encourage others to do so too Focus on purpose Involve others in your impact practice Apply proportionate and appropriate methods and resources Consider the full range of the difference you actually make Be honest and open Be willing to change and act on what you find Actively share your impact plans, methods, findings and learning