ETA Industry U.S. Department of Labor Competency Initiative Employment and Training Administration Presentation to: Presentation to CASAS Summer Institute Financial Services Roundtable San Diego, California Human Resources Council June April 14, 10, 2006 2006
ETA Competency Initiative Industry Competency Models were identified as a workforce solution through forums with industry partners as part of the High Growth Job Training Initiative For more information see: http://www.doleta.gov/brg/jobtraininitiative/
What is a Competency? Competency is a specific, identifiable, definable, and measurable skill or characteristic which is essential for the performance of an activity within a specific business or industry context. Strategic/Creative/Critical Thinking Problem Solving/Decision Making Communication Motivation Teamwork Customer Focus
Occupational and Industry Competencies Occupational skills and competencies available through the Occupational Information Network (O*NET) O*NET OnLine http://online.onetcenter.org Spanish version O*NET database http://www.onetcenter.org/db_spanish.html Industry skills and competencies being developed for each of the High Growth sectors
ETA's Industry Competency Initiative Promote Development of High- Growth, In-Demand Industry Models Convene Industry Representatives Act in the Role of Information Broker Electronic Clearinghouse
Why Industry Models? Core Competencies Career Pathways Career Ladders or Lattices Framework for Standards, Curriculum, Certifications Guide ETA Investments
Uses of Competency Models Communicate Industry Needs HR Services to Business Performance Management Strategic Planning Workforce Assessment- Development Career Exploration Guidance Counseling Certification - Licensure
What Are Competency Models? In their simplest form, competency models are a clear description of what a person needs to know and be able to do to perform well in a specific job Knowledge Skills Abilities Competency models can also describe the requirements for: work roles groups of jobs/ job families entire organizations/ businesses industry sectors broad and specific
Process to Develop a Model for Advanced Manufacturing Develop prototype model Research available competency resources Identify commonalities Integrate with foundation competencies Convene industry experts to review prototype Use industry input to customize prototype model
Tier 1: Personnel Effectiveness 1. Interpersonal Skills 2. Integrity 3. Professionalism 4. Adaptability/Flexibility 5. Motivation 6. Dependability/Reliability 7. Willingness to Learn
Tier 2: Academic 1. Reading for Information: Understanding written sentences and paragraphs in work related documents. 2. Writing: Using standard English to write technically accurate information. 3. Mathematics: Using mathematics to solve problems. 4. Basic Computer Skills: Using a personal computer and related applications to convey and retrieve information. 5. Science and Technology: Using scientific rules and methods to solve problems. 6. Communications: Listening and speaking so others can understand. Maintaining attention 7. Critical and Analytical Thinking: Using inductive and deductive reasoning to solve problems.
Tier 3: Workplace 1. Business Fundamentals: Understanding basic marketplace supply and demand; the interaction of cost, pricing, and profit. 2. Teamwork: Developed capacities used to work with people to achieve goals. 3. Customer Focus: Actively looking for ways to identify market demands and meet the customer or client need. 4. Planning and Organizing: Plan and prioritize work to manage time effectively and accomplish assigned tasks. 5. Creative Thinking: Uses information, knowledge, and beliefs to generate original, innovative solutions to problems
Tier 3: Workplace 6. Problem-solving. Decision-making: Apply problem solving and critical thinking skills to resolve conflict or workplace issues. 7. Working with tools and technology: Knowledge of tools and equipment, their design, use, repair and maintenance. 8. Computer Applications: Uses computer applications such as word processing, e-mail, or work-related software to accomplish work functions. 9. Scheduling and Coordinating: Coordinates schedules of colleagues, co-workers, and clients in regional locations. 10.Checking and Recording: Obtaining information, completing forms, scanning for errors.
Coming soon Web-based Competency Model Clearinghouse Main features: 1. Uses of Competency Models 2. Find Competency Model Resources database search capability 3. Build a Competency Model template tool and technical guidance 4. Learn about Competency Models 5. Promote Industry Competency Models
Thanks for coming For Information or Questions Contact: Pam Frugoli Skill Assessment Team Lead or Barbara Derwart Technical Assistance Office of Workforce Investment Employment and Training Administration U.S. Department of Labor frugoli.pam@dol.gov derwart.barbara@dol.gov