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Redundancy Policy Originator Jane Doughty Review date: March 2016 Revision date: March 2019 Approved by: Personnel Committee Date of meeting: 18 July 2016 Name of Chairman: Marion Miles Approved by: Board of Trustees Date of meeting: 24 November 2016 Name of Chairman: Charles Simpson

Contents 1. Policy Statement 3 2. Introduction 3 3. Responsibilities and Accountability 3 4. Procedures and Implementation 4 5. Related Policies / Guidelines 7 6. Monitoring and Review 7 7. Statutory Compliance and Evidence referenced 7 8. Appendices 7 Appendix 1 Redundancy Appeals Procedure Page 2 of 7:

1. Policy Statement St Nicholas Hospice Care is committed to the welfare of its employees and ensures as far as possible, the security of employment of its employees. However, it is recognised that the Hospice, as a registered charity, is dependent on a balance of voluntary contributions and statutory funding for its income, and that service or organisational changes may affect requirements in staffing levels and skills. By careful management of resources and funds, combined with forward planning, the Hospice will endeavour to avoid the need to make staff compulsorily redundant. If, however, organisational change and consequent redundancy cannot be avoided, whether in response to variations in income, developments in specialist palliative care, new technology or other organisational requirements, the Hospice recognises that all employees have a right to fair and equitable treatment, and will fulfil its responsibility to provide this. 1.1 Hospice Context St Nicholas Hospice Care is an independent charity delivering specialist palliative care to patients and their families within the communities of West Suffolk and Thetford. Care is delivered by a specially trained multidisciplinary team supported by a large team of volunteers to patients within our Sylvan Ward, Community Hospice Team, Orchard and Burton Centres. The organisation also includes an Education Department that delivers palliative care education to the local community, a Fundraising Department that manages a range of fundraising activities and a Retail Section with a warehouse and several shops in the local community staffed by paid staff and volunteers 2. Introduction Key features of the redundancy policy are: An undertaking, wherever possible, to avoid compulsory redundancies. Where redundancies cannot be reasonably avoided, the Hospice will endeavour to minimise the effect or impact of redundancy, by seeking suitable alternative employment for staff affected, wherever possible. A commitment to handling any redundancy in a fair, consistent and sympathetic manner. An undertaking to provide support and assistance to the staff affected, including retraining, if appropriate and where the Hospice s resources allow. Recognition of the importance of positive direct communication and consultation with staff, their involvement at every stage of the process, and an effort to reduce anxiety and maintain morale. 3. Responsibilities and Accountability 3.1 The CEO and Trustees will determine whether a potential redundancy may arise. The Chief Executive has ultimate responsibility for implementation of this policy. The CEO will ensure that this policy is approved by the Board of Trustees. Page 3 of 7:

3.2 The HR Director will ensure compliance will all statutory employment law requirements and the enactment of the procedures contained within this Policy 3.3 Where there is an obligation to consult on a collective basis, Staff Forum Representatives will be consulted on any potential restructure or redundancy situation. St Nicholas Hospice Care is fully committed to this policy and requires all staff to comply with it. However the policy is not intended to be contractual and maybe be changed subject to approval by the Board of Trustees and consultation with the staff representative group (Staff forum). 4. Procedures and Implementation 4.1 Consultation In the event of a large scale redundancy situation arising (i.e. where the Hospice proposes to dismiss as redundant 20 or more employees at one establishment in any 90 day period), advance notice and information will be provided as early as practicable and wherever possible before the minimum consultation periods laid down, where these are relevant, i.e.: 45 days prior to the proposed dismissal of 100 or more employees at one establishment in any 90 day period. 30 days prior to the proposed dismissal of 20-99 employees at one establishment in any 90 day period. Consistent with the Terms of Reference for St Nicholas Hospice Care Staff Forum, the staff forum representatives will be informed and consulted as fully as possible about staffing requirements and any need for redundancies in a large scale redundancy situation. In any redundancy situation where fewer than 20 employees are potentially affected, the Hospice will consult with affected staff on a one to one basis. Whilst there is no minimum consultation period in these circumstances, the consultation period will ordinarily last in the region of 2 calendar weeks. The Chief Executive, through the HR Director, will keep local trade union representatives informed of potential redundancies that might affect their members. The employee has the right to be accompanied at any consultation meetings by a Trade Union Representative or a St Nicholas Hospice Care work colleague. Every effort will be made to reduce the number of possible redundancies, for example by considering the following: natural wastage restricting the recruitment of permanent staff reducing the use of bank staff filling vacancies from among existing employees reducing overtime by as much as service requirements will permit reducing the hours of work, for example by the operation of short-time working, where this will not detrimentally impact on service requirements Page 4 of 7:

training, re-training or redeploying employees for different work for which there is a requirement, either at the same or at a different location, where reasonably practicable and where resources allow and this will not detrimentally impact on service requirements. 4.2 Selection Criteria If it is necessary for employee(s) to be selected for redundancy from a pool of employees, the criteria to be applied will be discussed during the consultation process. Where possible, the Hospice will endeavour to maintain a consistent approach when it comes to the use of selection criteria, although each redundancy process is unique and the criteria may be varied, taking into account the specific circumstances of each case. For example, selection may be based upon: the skills, experience and aptitude of the employee the present and future needs of the Hospice; the standard of the employee s work performance and/or appraisal; the attendance and/or disciplinary record of the employee; any other criteria as may be relevant to the service requirements of the Hospice. The criteria for selection for compulsory redundancy will be approved by the Personnel Committee, based on joint recommendation of the appropriate Departmental Managers and the Chief Executive. Redundancy issues relating to more than one Department will always be agreed by the Directorate Management Team at a specially convened meeting. The criteria used will at all times reflect the need to maintain an effective service both during the redundancy process and thereafter. 4.3 Suitable Alternative Employment Meeting In the event of an employee being selected for redundancy, each employee will be interviewed individually by his/her senior manager who will inform the employee of any available vacancies within the Hospice, establish individual requirements and consider the employee s suitability for particular jobs. In the course of individual consultation, the employee will be advised of his/her entitlement by the way of redundancy compensation, which will be in accordance with the Statutory Redundancy Payment Scheme and notice monies (if applicable). The employee will also have the right to be accompanied at this meeting by a Trade Union Representative or a St Nicholas Hospice Care work colleague. 4.4 Severance Payments Details will be provided about how severance pay will be calculated and how commission, overtime payments, accrued holiday pay and time off in lieu not taken will be paid. The Hospice will ensure that an employee eligible for statutory redundancy payment will be given a written statement showing how their payment has been calculated. Page 5 of 7:

4.5 Notice Period Where selection for compulsory redundancy has been confirmed, notice of termination will be given in accordance with the employee s contractual or legal entitlement, whichever is more favourable to the employee. The statutory notice period is: - Service Notice entitlement Less than 1 month Nil 1 month 2 years 1 week 2 years 2 weeks 3 years 3 weeks Thereafter, 1 weeks notice for each complete year of service up to 12 years i.e. a maximum of 12 weeks notice. 4.6 Suitable Alternative Employment Where alternative employment is offered to redundant employees, the Hospice will provide the employee with details of the terms and conditions which will apply to the role, together with sufficient information (e.g. providing a copy of any job description and the contractual terms and conditions on offer) to enable the individual to decide whether or not to accept the offer. Redundant employees who accept alternative employment with the Hospice will be entitled to a trial period of four weeks in the new job (from the start of the new contract). Where the new job necessitates retraining, this trial period can be extended by written agreement with both parties to enable the training to take place. During a trial period either the employee or employer gives notice to terminate the contract except where the employer gives notice for a reason unrelated to the new job itself for example misconduct, the employee will be treated as having being dismissed due to redundancy. An individual who refuses a reasonable offer of alternative employment or who resigns during the trial period will forfeit their right to redundancy payment if the refusal/resignation is shown to be unreasonable. 4.7 Decision and Right of Appeal see Appendix 1 Decisions in respect of posts to be made compulsorily redundant will be made jointly by the appropriate senior manager(s) and the Chief Executive, supported and advised by the HR Director. Staff who are selected for redundancy and who are given notice to terminate their employment will have the right of appeal to the Board of Trustees against their dismissal. The appeal should be made in writing and addressed to the Chairman of the Board within fourteen days of receipt of the employee s written notice of dismissal by reason of redundancy. 4.8 Support for Staff Facing Compulsory Redundancy In recognition of the difficulties that may be experienced by staff facing compulsory redundancy and subject to the Hospice resources available at the time, steps will be taken to support the needs of the individuals and groups. These steps may include: employee assistance programme e.g.counselling Page 6 of 7:

offer of advice in seeking alternative employment assistance in preparing a curriculum vitae paid time off work for the purpose of seeking alternative work or training opportunities circulation of information to other suitable employers access to specialist advice, e.g. on benefits access to re-training or development opportunities assistance in developing and using current skills. An employee under notice of redundancy is entitled, during the notice period, to a reasonable amount of paid time off during working hours for the purposes of looking for new employment or to make arrangement for training for future employment. Requests for time off should in the first instance be made to the relevant Line Manager and will be granted subject to the Hospice s operational needs. 5. Related Policies / Guidelines Contracts of Employment Equal Opportunities Policy Grievance Policy Disciplinary Policy 6. Monitoring and Review This procedure will be reviewed by the Hospice Management and Trustees at 3 yearly intervals, unless an earlier review is required e.g. due to changes in legislation. 7. Statutory Compliance and Evidence referenced Trade Union and Labour Relations (Consolidation) Act 1992 Employment Rights Act 1996 Equality Act 2010 Collective Redundancies and Transfer of Undertakings (Protection of Employment) (Amendment) Regulations 1995 (SI 1995/2587) Fixed-term Employees (Prevention of Less Favourable Treatment) Regulations 2002 (SI 2002/2034) Information and Consultation of Employees Regulations 2004 (SI 2004/3426) The Trade Union and Labour Relations (Consolidation) Act 1992 (Amendment) Order 2013 8. Appendices Appendices are for guidance and may be altered as they do not form part of the policy. The appendix can be found within the St Nicholas Hospice Care S: Drive Appendix 1 Redundancy Appeals Procedure Page 7 of 7: