G-Force 2015 Sponsorship Prospectus 26-28 October Miami, FL #GFORCE15 Rob Rynski, Sponsorship Manager Tel: +1 415.379.4949 Email: rob@rynski.com
Welcome! Thanks to all of our amazing partners that have shared in the benefits and ecitement of G-Force, and welcome to our new partners that have the opportunity to join us in 2015! G-Force 2015 is the one, global, CX industry event to highlight your solution. We are stepping it up with more focused Pavilion hours to drive attendees to you, better branding opportunities, and fresh elements to bring the value of partner sponsorship and customer attendance to new heights. Greater engagement with our audience in the Pavilion, main stage and breakout sessions are key focal points we turned on great CX last year and we are amping it up in 2015! Lock in your G-Force sponsorship now and continue the journey with Genesys into the NetGen CX for the Digital Age! 2 Rob Rynski, Sponsorship Manager Tel: +1 415.379.4949 Email: rob@rynski.com #GFORCE15
G-Force 2014 Community Demographics G-Force 2014 Attendee Data* Financial Services/Insurance Telecom Transportation Average Per Industry Per Function: Business - 32% Technical - 68% What was your overall satisfaction with your sponsorship package G-Force 2014? Over 90% listed event as Very Good or better! Compared with other conferences that you have sponsored or ehibited at in 2014, how would you rate your level of satisfaction with G-Force 2014? Over 83% said it was Good to Very Good! Gov't/Non-profit/Education Hospitality Outsourcer/CC/Billing Services Retail/Consumer Services Other % 0 01 10 02 20 03 30 04 40 05 50 0 * Data pulled from three G-Force events in 2014 ** Customers were able to choose all applicable solutions for their company Per Solution Virtual Customer Service 35% Best Practices in Customer Eperience Management 58% Hear from our 2014 Sponsors: The networking opportunities -- priceless. Leads generated at our booth. Market positioning; networking with clients and Genesys eecs. Integrating Multi-Channel Solutions 68% Digital Customer Service 53% Contact Center and IVR Solutions 70% Best Practices in Operational Performance 47% Best Practices in Technology Transformation 48% 3 Rob Rynski, Sponsorship Manager Tel: +1 415.379.4949 Email: rob@rynski.com #GFORCE15
Benefits of Sponsorship Highlight your company at the industry s most important event in 2015! G-Force is a valuable opportunity to learn, share ideas, network and plan Gain eposure to high quality influencers and decision-makers from the companies most likely to be interested in your products and services Take advantage of speaking opportunities to direct key messages to this core audience Presence in the Partner Pavilion is the lead benefit to high quality interaction with motivated Genesys customers Our package of pre-event, on-site, and post-event branding will assure the attention you require at G-Force. If you are looking for an event that offers value, proven results and access to industry leaders and decision makers, then you re looking for G-Force 2015! Package Options PLATINUM GOLD SILVER BRONZE NETWORKING MPO s *marketing promotional opportunity - see page 6 $50,000 $35,000 $25,000 $15,000 $ 7,500 4 Rob Rynski, Sponsorship Manager Tel: +1 415.379.4949 Email: rob@rynski.com #GFORCE15
G-FORCE 2015 PLATINUM GOLD SILVER BRONZE NETWORK- ING SPONSOR INVESTMENT $50,000 $35,000 $25,000 $15,000 $7,500 G-FORCE PASSES PROVIDED Full conference passes 8 7 5 3 2 Additional full conference passes to purchase at Early Bird rate ($1095) Unlimited Unlimited Unlimited Unlimited Booth staff passes only 3 2 1 Guest Attendance Registration (sponsors & attendees) to G-Force Party $300 $300 $300 $300 PRESENTATION & THOUGHT LEADERSHIP OPPORTUNITIES General Session 30 min. (customer testimonial OR thought leader speaker) Breakout Session (customer testimonial or customer case study) Entry into the Showcase Showdown - details in Prospectus $1,000 NETWORKING & EXHIBITING OPPORTUNITIES Turn-key Booth in Partner Pavilion - details and renderings coming soon Delue Premium Standard Kiosk Lead Retrieval Provided Sponsor Attendee Connection in mobile app - align industry selection and Genesys solution selection as indicated during registration between attendees and sponsors BRANDING Pre-Event One-time e-mailing to attendee list (pre-event) - Genesys approved and $2,500 distributed Sponsor logo, company and product description, URL on G-Force website and 75 75 75 75 mobile app Attendee marketing materials will feature sponsor logo (time dependent and if applicable) Attendee e-mail promoting event and sponsors (logos or listing one week out) On-Site Welcome Reception Branding (Monday, 26 Oct) Reception Branding (Tuesday, 27 Oct) $5,000 $5,000 $5,000 Branded Breakfast, 27 October Hosted Breakfast (Wednesday only), Break or Lunch (includes signage, table $2,500 $2,500 $5,000 $5,000 drop, main stage announcement) Session Push Notification promoting speaking opportunity Reserved lunch table for 2 days (includes table cloth and sign) $1,000 $1,000 Analyst press kit drop or electronic distribution On-site bag insert (if applicable) Mobile App advertisement (if applicable) Logo Eposure on all conference branding materials (digital and print) Post-Event Follow-up thank you correspondence to attendees with sponsor listing CO-MARKETING & SOCIAL NETWORKING G-Force web banners provided with link to G-Force website G-Force sponsor participation announcement copy block for your company website Customizable co-marketing e-mail opportunity from sponsor to sponsor s list on Genesys provided template Genesys social networking plan to engage G-Force attendees Customized Genesys social networking plan and discussion with our social media director to engage G-Force attendees 5 Rob Rynski, Sponsorship Manager Tel: +1 415.379.4949 Email: rob@rynski.com #GFORCE15
MARKETING PROMOTIONAL OPPORTUNITIES TO INCREASE YOUR SPONSORSHIP IMPACT ITEM DESCRIPTION/BENEFITS FIRST SELECTION * OPPS PRICE DUE DATE ** Lanyard Branding Your company logo on every attendee lanyard. Up to two sponsors with Genesys logo on lanyard. If two sponsors choose by 15 July, each will pay $5,000; If only one sponsor, the investment is $8,000 Platinum, Gold 2 $8,000 or $5,000 1-Sep Eclusive Party Sponsor First right of refusal to Platinum until 1 August. Includes party branding (napkins, gobos, table tents, etc.), 3 reserved Sky Boes in LIV, logo confetti blasts (1 blast, 2 cannons), gobo, signage, main stage acknowledgement Conference Bag Branding Partner Pavilion Reception Branding, Tuesday 27 Oct Lunch Branding, Wednesday 28 Oct Closing Reception Branding, Wednesday 28 Oct Hotel Room Key Branding (Fontainebleau & Eden Roc Hotels) Pre-event Email to All Registered Attendees Post-event Email to All Registered Attendees Bag Insert Chair Drop in General Session Reserved Lunch Table Event WiFi Branding Attendee Charging Stations in Partner Pavilion & G-Force Registration Mobile App Sponsor Ad Mobile App Push Notification Mobile App Navigation Menu Button Your company logo on every attendee conference bag. Up to two sponsors with Genesys logo on bag. If two sponsors choose by 15 July, each will pay $5,000; If only one sponsor, the investment is $8,000 Your company will be associated with this key networking event with major branding (napkins, gobos, table tents, etc.) Your company will be associated with this key networking event with major branding (napkins, gobos, table tents, etc.) Your company will be associated with the final night networking event with major branding (napkins, gobos, table tents, etc.) Sponsorship of 2,200+ hotel room keys - put your branding directly in the hands of event attendees Genesys will send your approved email to all registered attendees two weeks before the start of the event to help focus attention on your company Genesys will send your approved email to all registered attendees within two weeks after the event Get your message to all attendees in the registration package Get your message to all attendees at the General Session Your company logo on high sign and colored tablecloth to provide a location for continued conversations and target ad-hoc meetings during lunch Eclusive branding for event WiFi including landing page branding Eclusive branding for event charging stations, one sponsor per location Sponsor advertisement added to your company description in the mobile app This short message can help to push timely, scheduled call-to-action behavior Your logo will be part of the main navigation area, providing premium branding and link to eternal or internal content Platinum, Gold, Silver 1 $12,000 1-Sep All Tiers 2 $8,000 or $5,000 Platinum, Gold, Silver, Bronze Platinum, Gold, Silver, Bronze Platinum, Gold, Silver, Bronze 15-Sep 1 $7,000 15-Sep 1 $7,000 15-Sep 1 $5,000 15-Sep All Tiers 1 $10,000 1-Sep Platinum, Gold 3 $2,500 1-Sep Platinum, Gold 3 $2,500 1-Sep Bronze, Networking (included with Platinum, Gold, Silver benefits) 4 $2,000 30-Sep Platinum, Gold 2 $2,000 15-Sep Gold and Silver (included with Platinum benefits) 4 $1,000 1-Sep All Tiers 1 $7,000 1-Sep All Tiers 2 $8,000 or $5,000 1-Sep Platinum, Gold, Silver 5 $1,000 1-Sep Platinum, Gold 3 sets $750 for two 1-Oct of two Platinum, Gold, Silver 1 $3,000 1-Sep * First right of refusal for noted tier sponsors until 1 August. Then, opportunities are open to all sponsors with the eecption of: party, lanyards, conference bags and hotel keys. **All required copy, documentation, logos, etc. due date that is required to Genesys to deliver on sponsor offering. 6 Rob Rynski, Sponsorship Manager Tel: +1 415.379.4949 Email: rob@rynski.com #GFORCE15
26-28 October, 2015 - Fontainebleau, Miami Beach, FL Application and Contract for Sponsorship All requests are subject to Genesys approval. Company name: Primary event contact: Mailing address: City: State: Postal code: Country: Email: Telephone: Billing and invoicing information (if different than above): Primary billing contact: Mailing address: City: State: Postal code: Country: Email: Telephone: G-Force 2015 Sponsorship Packages 26-28 October, 2015 - Fontainebleau Miami Beach Sponsorship Packages Platinum ($50,000) Gold ($35,000) Silver ($25,000) Bronze ($15,000) Networking ($7,500) Total sponsorship: $ Marketing Promotional Opportunities (MPOs) A la carte items Item(s): Total MPO: $ Total investment: $ Location selection in the Partner Pavilion is based on contract date with tier priority. Selection will begin in September 2015. Please complete the agreement and return as indicated to help you reserve the best location. I have read and agree to the terms of this Agreement. I am authorized to eecute this Agreement to Sponsor. Approval by (name): Printed Name: Title: Authorized signature: Date: Please scan/email or fa to Rob Rynski, Sponsorship Manager, rob@rynski.com. Please Note: Payment for G-Force sponsorships will be made to Genesys. Your billing contact (above) will receive an invoice with payment options (wire, check) and details for payment submittal. Rob Rynski, Sponsorship Manager Tel: +1 415.379.4949 Email: rob@rynski.com
TERMS AND CONDITIONS 1. Ehibitor/sponsorship Fees: 100% of the sponsorship fees are due and payable in full no later than 15 October 2015 if registering for Genesys G-Force 2015. All Ehibit and/or Sponsorship fees paid are non-refundable without eception. If the Ehibitor/Sponsor fails to make any payment described in this Agreement on or before the due date, the Ehibitor s/sponsor s right to participate may be canceled without further notice and without refund of monies paid. In the event of cancellation by the ehibitor, the ehibitor will be obligated for 100% of the contracted fees, plus any legal fees (including attorney s fees) resulting from collection efforts. 2. Ehibit Hours: Genesys or the Hotel will establish ehibition hours and reserves the right to make schedule changes, as it deems appropriate. Ehibition hours will be determined based on the conference program schedule. 3. Installation and Dismantling: Ehibit space is assigned by sponsorship level on a first-come, first-served basis. The Ehibitor/ Sponsor epressly agrees that in the event that the Ehibitor/ Sponsor fails to install products in its assigned space or fails to remit payment for required space rental at times specified, Genesys shall have the right to take possession of said space and lease same to such parties and upon such terms and conditions it may deem proper. In addition, the Ehibitor/Sponsor may not dismantle the display until the ehibition is finally closed to the public, at the date and time so indicated by Genesys or the Hotel. 4. Use of Ehibition Space: The Ehibitor/Sponsor shall not assign to a third party its rights to the ehibition space or any portion thereof without the prior written consent of Genesys, which Genesys may grant or withhold at its sole discretion. Any firm or organization which is not assigned ehibit space will not be permitted to solicit business within the ehibit area. 5. Contractor Services and Information: Genesys and/or the Hotel, in the best interest of the ehibition, and as may be required by local law, custom or practice, may select certain firms to serve as official contractors ( Service Contractors ) to provide necessary support and facilities services. All other such contractors are ecluded from ehibit activities unless approved in advance in writing by Genesys. 6. Indemnity and Limitation of Liability: None of Genesys, the Hotel, or any of their respective contractors, affiliated organizations, officers, employees, agents or assigns shall be held liable for, and they are hereby released from, any damage, loss, harm, or injury to the person or property of the Ehibitor/Sponsor resulting from theft, fire, earthquake, water, unavailability of the ehibition facility or intermediate staging facilities (including any damage, loss, harm, or injury in connection with the Conference, ehibits, or staging), accident, or any other cause, unless caused by the negligent acts or omissions of Genesys, the Hotel or any of such contractors, affiliated organizations, officers, employees, agents or assigns. The Ehibitor/Sponsor shall indemnify and defend Genesys, the Hotel and their respective contractors, affiliated organizations, officers, employees, agents or assigns against, and hold them harmless from, any and all claims, demands, suits, liability damages, losses, costs, attorneys fees, and epenses that might result or arise due to negligence on the part of the Ehibitor/Sponsor or its officers, agents, employees, or representatives. Genesys and the Hotel shall not be responsible for the security of Ehibitor s/sponsor s equipment or its proprietary software or hardware information. This limitation of liability applies to equipment for use in the ehibit area, general session, conference sessions, and any other conference rooms or facilities. It is the responsibility of the Ehibitor/Sponsor to maintain proper insurance coverage for its property and liability. 8. Cancellation or Termination by Genesys: If, because of war, fire, strike, Hotel construction or renovation project, government regulation, public catastrophe, Act of God, or the public enemy, the Conference or any part thereof is prevented from being held or is canceled by Genesys, or the space becomes unavailable, Genesys in its sole discretion shall determine and refund to the Ehibitor/ Sponsor its proportionate share of the balance of the aggregate display fees received that remains after deducting epenses incurred by Genesys and reasonable compensation to Genesys. In no case shall the amount of the refund to the Ehibitor/Sponsor eceed the amount of the fee paid. Genesys reserves the right to change or cancel any portion of the ehibit schedule, as it deems necessary and appropriate. All changes and/or cancellations will be communicated to Ehibitors/Sponsors in writing. 9. Eligibility: Any Ehibitor/Sponsor who is a current Genesys partner may participate in the Conference. Non-partner companies may also participate, but only with approval from Genesys. Note for Partners: If Ehibitor s/sponsor s partnership status changes after this Agreement is signed, Genesys has the right to cancel this Agreement, refund all fees in full to the Ehibitor/ Sponsor, and resell ehibit space and/or sponsorship items covered in this Agreement. 10. Successors and Assigns: This Agreement is not assignable by the Ehibitor/Sponsor without the prior written consent of Genesys in its sole discretion. If such consent is provided, the commitments made by the Ehibitor/Sponsor will be binding on its successors and assigns. 11. Ehibitor Conduct: All Ehibitor/Sponsor company staff members must conduct themselves in a professional manner according to Genesys and Hotel guidelines. Acceptable conduct would include but not be limited to the following: Ehibitor/Sponsor Company representatives should conduct all marketing and demo activity via emphasis on positive aspects of their own products and services and should refrain from making negative statements about other Ehibitors and Sponsors, or about their products and services. All show floor staff should be attired in a manner consistent with the published business casual dress code for the event. No ehibit space should be left unattended during show hours - i.e. all show floor staff should be present in each company area during all hours that the show floor is open to attendees. No off-hour booth presentations shall be allowed unless first coordinated with the show management. Employees of ehibiting and sponsoring companies are prohibited from advertising competitive events. 12. Governing Law: All terms and conditions in this Agreement are subject to and governed by the laws of the state of California. Any legal action arising under this Agreement will be brought eclusively in the federal or state courts located in the Northern District of California and Ehibitor/Sponsor and Genesys consent to personal jurisdiction and venue in such courts. 13. Meetings and Entertainment: All activities marketed to attendees of the Conference must be coordinated and approved by Genesys. No educational, social, hospitality, or other type of meeting or event may be held during any session or activity appearing on the schedule of events. Any other social functions must be scheduled at a time or place where they will not interfere with any activities scheduled by Genesys or with the ehibition itself. 7. Observance of Laws: Ehibitors/Sponsors shall abide by and observe all laws, rules and regulations, and ordinances of any applicable government authority and all rules of the Conference facility.