Cost Effectiveness 103790 Total cost to perform the process "order materials and services" per $1,000 103791 Total cost to perform the process "order materials and services" per $1,000 103994 Total cost to perform the procurement process group as a percentage of 103997 Total cost to perform the procurement process group per $1,000 103998 Total cost to perform the procurement process group per $1,000 104002 Total cost to perform the procurement process group per process group FTE 104004 Total cost to perform the procurement process group per purchase order 100433 Cost of goods sold as a percentage of 102978 Personnel cost to perform the process "order materials and services" per $1,000 102979 Personnel cost to perform the process "order materials and services" per $1,000 103321 Systems cost to perform the process "order materials and services" per $100,000 103323 Systems cost to perform the process "order materials and services" per $100,000 103797 Total cost to perform the process "order materials and services" per purchase order 103799 Total cost to perform the process "order materials and services" per purchase order line item 103993 Total cost to perform the procurement process group as a percentage of cost of goods sold (COGS) 104005 Total cost to perform the procurement process group per purchase order line item 104474 Overhead cost of the process "order materials and services" per $1,000 104475 Other cost of the process "order materials and services" per $1,000 192.0630f / (192.0040 *.001) a 10279 192.0630f / (192.0280 *.001) a 10279 (192.0620 / 192.0040) * 100 a 192.0620 / (192.0040 *.001) a 192.0620 / (192.0280*.001) a 192.0620 / (192.0240 + 192.0250 + a 192.0620 / 192.0330 a (192.0060 / 192.0040) * 100 10005 192.0630a / (192.0040 *.001) 10279 192.0630a / (192.0280 *.001) 10279 192.0630b / (192.0040 *.00001) 10279 192.0630b / (192.0280 *.00001) 10279 192.0630f / 192.0330 10279 192.0630f / 192.0340 10279 192.0620 /192.0060 * 100 192.0620 / 192.0340 192.0630c/(192.0040*0.0010) 10279 192.0630d/(192.0040*0.0010) 10279 Page 1
Cost Effectiveness Process Efficiency 104476 Outsourced cost of the process "order materials and services" per $1,000 100985 Number of FTEs that perform the process "appraise and develop suppliers" per $1 billion 101008 Number of FTEs that perform the process "develop sourcing strategies" per $1 billion 101071 Number of FTEs that perform the process "order materials and services" per $1 billion 101138 Number of FTEs that perform the process "select suppliers and develop/maintain contracts" per $1 billion 101214 Number of FTEs for the procurement process group per $1 billion 102426 Percentage of purchase orders approved electronically 100666 "Develop sourcing strategies" FTEs as a 101011 Number of FTEs that perform the process "develop sourcing strategies" per $1 billion 101074 Number of FTEs that perform the process "order materials and services" per $1 billion 101455 "Order materials/services" FTEs as a 101861 Percentage of purchase value from certified vendors 192.0270 / (192.0280 *.000000001) a 10280 192.0240 / (192.0280 *.000000001) a 10277 192.0260/ (192.0280 *.000000001) a 10279 192.0250 / (192.0280 *.000000001) a 10278 (192.0240 + 192.0250 + 192.0260 + 192.0270) / (192.0280*.000000001) 192.0240/ (192.0040 *.000000001) 10277 192.0260/ (192.0040 *.000000001) 10279 (192.0260 / (192.0240 + 192.0250 + a 192.0650 a 100076 Raw material inventory turns 192.0580 10005 100102 "Appraise and develop suppliers" FTEs as a 100385 Transaction amount per purchase order 192.0310 100988 Number of FTEs that perform the process "appraise and develop suppliers" per $1 billion 192.0630e/(192.0040*0.0010) 10279 (192.0270 / (192.0240 + 192.0250 + (192.0240 / (192.0240 + 192.0250 + 10280 10277 192.0270 / (192.0040 *.000000001) 10280 10279 192.0410 Page 2
Process Efficiency Cycle Time 102422 Percentage of purchase order line items transacted using e-procurement enabled catalogue suppliers 102428 Percentage of purchase orders received complete 102430 Percentage of purchase orders received damage free 102648 Percentage of supplier orders received by original request date (on time) 102703 Percentage of total number of goods receipts received without item and quantity verification 102822 Percentage of total procured via maverick buying 103171 "Select suppliers and develop/maintain contracts" FTEs as a percentage of procurement FTEs 103199 Strategic suppliers as a percentage of all active suppliers 104118 Number of active vendors in the master file per $1 million 104250 Number of FTEs that perform the process "select suppliers and develop/maintain contracts" per $1 billion 104251 Number of FTEs that perform the procurement process group per $1 billion 100322 Average supplier lead time on purchased materials 192.0640 192.0540 (192.0550 / 192.0330) * 100 192.0520 (192.0660 / 192.0350) * 100 192.0430 (192.0250 / (192.0240 + 192.0250 + 192.0250 / (192.0040 *.000000001) 10278 (192.0240 + 192.0250 + 192.0260 + 192.0270) / (192.0040 *.000000001) 10278 (192.0390 / 192.0380) * 100 192.0380 / (192.0280 *.000001) 192.0510 a 100395 Cash-to-cash cycle time in days 192.0070 a 10005 100639 Cycle time to place purchase order in hours 192.0570 a 10279 100642 Days payable 192.0080 103094 Procure to pay cycle time in days 192.0560 Page 3
Staff Productivity 101391 Number of purchase order line items processed per "order materials and services" FTE 101393 Number of purchase orders processed per "order materials and services" FTE 104129 Number of purchase orders processed per procurement process group FTE 104117 Number of active suppliers in vendor master file per procurement process group FTE 104139 Total purchase value (spend, in thousands of dollars) per procurement process group FTE Supplemental Information 100673 Direct materials and services value as a percentage of total value of 100774 Indirect materials and services value as a percentage of total value of 101867 Percentage of value of purchased material that is received from vendors that participate in vendor-managed inventory programs 102404 Percentage of procurement process group staff with formal training in negotiations 102405 Percentage of procurement process group staff with over three years of purchasing operations experience 102406 Percentage of procurement process group staff with over three years of strategic sourcing/commodity management experience 102778 Percentage of total value of direct materials and services purchased outside of country 104199 Value of materials and services per $1,000 192.0340 / 192.0260 a 10279 192.0330 / 192.0260 a 10279 192.0330 / (192.0240 + 192.0250 + 192.0380 / (192.0240 + 192.0250 + (192.0280 /(192.0240 + 192.0250 + 192.0260 + 192.0270)) *.001 a (192.0290a /192.0290c) * 100 (192.0290b /192.0290c) * 100 192.0420 192.0610c 192.0610b 192.0610a 192.0300 192.0280 / (192.0040 *.001) Page 4
About APQC's Open Standards Benchmarking APQC is the steward of the open standard benchmarking content. Content is developed and reviewed by various subject matter experts. Participation in APQC's Open Standards Benchmarking is complimentary for APQC Enterprise Members. APQC Functional Members can benchmark in their functional membership at no cost. By participating, you will receive a detailed table comparing your responses with those of your peers. In essence, you ll get a row-by-row comparison of your responses versus those of your peers. The data tables will feature your answers as well as indicate the high, median and low performance ranges. Past participants have used open standards benchmarking research reports to set baselines for process improvement projects, to build a business case for new initiatives, to prioritize high-impact opportunities, and even to validate success or return on investment from efforts. For more information, call +1-713-681-4020 or visit www.apqc.org/osb. Page 5