Advice to Small Business: EBRD s Business Support Program

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Advice to Small Business: EBRD s Business Support Program Igor Severine, European Bank for Reconstruction and Development From innovative ideas to successful businesses: EaP conference Minsk, 21 September 2017

The know-how to help small businesses grow The EBRD can help small and medium-sized enterprises with advice as well as finance We ve helped nearly 16,000 enterprises access business know-how since 1993 We work in 26 countries across Southern and Eastern Europe, North Africa and the Middle East and Central Asia Connecting businesses with local consultants and international industry experts

Russia Russia Belarus Morocco Ukraine Moldova Croatia Romania Bosnia and Herzegovina Serbia Montenegro Kosovo Georgia Albania Armenia FYR Macedonia Turkey Tunisia Cyprus Egypt Azerbaijan Jordan Kazakhstan Kyrgyz Republic Tajikistan Turkmenistan Mongolia

Programme-wide results Active since 1993, with more than 20,000 projects Network of 6,000+ local consultants and 1,500+ international experts In 2014-2016 alone, our clients created 24,500 new jobs Focus on delivering international best practice to achieve tangible results 1 in 4 of our clients accessed external financing in 2014-2016 Clients assisted 16,000 Clients who increased turnover 74% Average increase in turnover 30% Total donor contribution 300 mln Clients who secured external financing 25% Clients who increased employment +51%

Donors more than 20 bilateral and institutional donors over 300 million in funding for all countries of operation European Union, Government of Sweden, Early Transition Countries (ETC) Fund 6 million EU funding for ASB Program in Belarus for 2018-2022

Our work The EBRD can help small and medium-sized businesses access the business know-how they need to grow Our projects are tailored to the needs of each SME client Our projects provide business advice in a wide range of areas, covering part of the cost (60% /up to 10,000 ) We require cost-sharing in all our projects, ensuring client commitment and ownership With our help, our clients expand their businesses, often employing more people and accessing external finance We also look to the long-term, helping build strong markets for business advice that will thrive long into the future

Advice to Small Business areas Strategy Strategic planning, feasibility studies and partner search Quality Management ISO certification, food safety, work health and safety Engineering Solutions Production design, optimisation and deployment Marketing Market research, branding and e-commerce ICT Management information systems, manufacturing systems and ERPs Organisation Organisational development and human resources management Operations Business process reengineering, supply chain management Energy/Resource Efficiency Energy audits & management, renewable energy Accounting and Financial Reporting Financial management & reporting, IFRS conversion

SME Selection Criteria More than 2 years in the market More than 50% local ownership From 10 to 250 employees Annual turnover not more than 50 mln. Women in Business are encouraged to participate (Women entrepreneurs or top managers) Businesses from small towns and rural areas are encouraged to participate

From Advisory to Investment EBRD loan Business Lens Local Advice to Small Business Enterprise Growth Program Accounting improvement program

Enterprise Growth Program Opportunities to work with an international expert from the same industry Working closely with senior management, sharing best practices Strategic review of every aspect of an enterprise For medium-sized companies looking to compete on the global frontier Network of over 1,500 advisers, from 65+ countries

Transform your business. Know how.

Mechatronics: Telematics sensors from regional Belarus A producer of hi-tech equipment for fuel level and consumption control. Founded in a regional town of Vileika, Belarus in 2013. Management consultant helped the company to develop and implement: Strategic and operational planning system; New organisational structure, including technical support, logistics and strategic development departments; New business processes, sales and dealer policy, after sales support. Mechatronics expanded its product range and markets to 42 countries in Europe, Latin America and Asia. Turnover +38% Countries of sales +35 Productivity +34%

Volis: Laser cutting company from Belarus Founded in 1994 as a wholesaler and retailer. Diversified their core distribution business into laser cutting services. Conducting a thorough analysis of the laser metal cutting market with a marketing consultant s assistance; Identifying demand for laser cutting services in Belarusian and Russian markets; Transferring best practices from leading overseas competitors; Providing recommendations on market entry and international expansion. An initial investment of 1 million (a combination of own funds and trade finance) allowed Volis to buy and install a state-of-the-art laser cutting machine. Turnover +45% Number of employees +30% Productivity +12%

ScienceSoft: Enterprise Growth for Software developer Founded in 1989 as an innovation management software company. Merged with Tieto in the largest M&A transaction in Belarus in 2012. International consultant engaged to define a sales strategy for Western European market and move up the value chain into more complex projects; Significantly enhanced Enterprise Resource Planning (ERP) Operations (matching demand planning); Improved marketing strategy (Marketing manager hired); Account Management function restructured. ScienceSoft established new business intelligence models, launched a fully operational marketing department and introduced new sales channels. Turnover +65% Number of employees +20% Export Sales +72%

Thank You! Igor Severine Advice for Small Businesses SME Finance & Development Group European Bank for Reconstruction and Development Email: knowhow@ebrd.com