Office of State Human Resources

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Office of State Human Resources Departmental Overview Joint Appropriations Subcommittee for General Government March 25, 2015

Outline Authorizing Laws & Responsibilities Vision and Mission Organizational Chart Budget Overview & Special Funds Temporary Solutions Requested Information 2 March 25, 2015

Authorizing Laws & Responsibilities 126-2. State Human Resources Commission. 126-3. Office of State Human Resources established and responsibilities outlined 126-4. Powers and duties of State Human Resources Commission 3 March 25, 2015

Vision and Mission Vision The Office of State Human Resources (OSHR) serves as the Center of Human Resources Expertise for the State of North Carolina through an integrated, professional Human Resources Function that is collaborative, strategic and customer focused, allowing state government to attract, retain, develop, and motivate a high-performing, diverse workforce. (OSHR Website) Mission - In compliance with the North Carolina Human Resources Act and with accountability to the Governor and the North Carolina Human Resources Commission, to provide high quality human resources services that enable agencies and universities to attract, motivate, develop and retain a competent, diverse workforce to meet their business objectives. 4 March 25, 2015

- Organizational Chart Human Resources Commission Director s Office Classification & Compensation Operations & Benefits Talent Management Equal Employment Opportunity, Diversity & Inclusion Safety and Health Awareness Employee Relations & Local Government HR Information Technology Services Process Improvement Beacon 5 March 25, 2015

Budget Overview FY 2010-11 Actual Budget FY 2011-12 Actual Budget FY 2012-13 Actual Budget FY 2013-14 Actual Budget FY 2014-15 Authorized Budget Requirements $7,100,096 $6,240,906 $6,013,377 $8,206,785* $9,063,574** Receipts $102,978 $75,304 $54,529 $47,051 $1,387,121 Appropriations $6,997,118 $6,165,602 $5,958,848 $8,159,734 $7,676,453 FTEs 75.1 60.5 60.5 60.5 60.5 * $936,000 is added to Maintenance Agreement/Software for the new Learning Management System ** FY 2014-15 includes a legislative salary increase of $1,000 per employee 6 March 25, 2015

Authorized Budget FY 2014-15 Other 1% Reserves for Compensation Study 6% Purchased Services 23% Personal Services 70% 7 March 25, 2015

Special Funds NC Flex Program Computer Lab Professional Development Program Professional Development User Fee Requirements $3,907,581 $270,435 $146,286 $12,000 Receipts $3,873,967 $270,435 $151,286 $12,000 Change in Fund Balance $33,614 - $5,000 - Balances $4,489,187 $70,267 $23,681 $19,827 December 2014 BD701 Report 8 March 25, 2015

Temporary Solutions Receipt-supported program; receipts from other state agencies budgets Provides temporary staffing for other state agencies TEMPORARY SOLUTIONS FY 2011-12 Actual Budget FY 2012-13 Actual Budget FY 2013-14 Actual Budget* FY 2014-15 Authorized Budget Requirements $23,541,326 $25,345,704 $48,557,943 $50,507,525 Receipts $24,580,630 $26,597,601 $50,817,186 $54,262,185 Change to Fund Balance $1,039,304 $1,251,896 $2,259,243 $3,754,660 *Executive Order #4, February 27, 2013 directed agencies to utilize Temporary Solutions. 9 March 25, 2015

Information Requested Temporary Solutions Application Tracking Vendor Replacement Voluntary Reorganization through Reduction State Agency Pay Scale Learning Management System Process Improvement Program Performance Management Program 10 March 25, 2015

Questions? 11 March 25, 2015

Authorizing Laws GS 126.3 Creates the Office of State Human Resources Places the agency under the Department of Administration Operate independent of control by the Secretary of Administration Human Resources Director, appointed by the Governor and subject to the supervision of the Commission Carry out the direction of the Commission in compliance with laws of the Human Resources Act 12 March 25, 2015

Authorizing Laws, continued GS 126-3 Policy guidance, consultation, and technical assistance to all agencies and universities: Training in personnel management Approval authority of personnel actions involving classification and compensation Maintain computer database on employees and positions Develop criteria and standards to measure compliance of Commission policies and rules Implement correction plans for noncompliance Administer the NC Thinks Program Negotiate and monitor decentralized agreements (where authority has been delegated per the law) 13 March 25, 2015

Responsibilities Provide training and technical assistance to agencies and universities in the areas of: Review and process personnel actions Assists agencies with the use of E-recruit system Salary and Leave rules Federal I-9 and E-Verification programs Issues regarding visa and other documentation Work w/ Office of State Controller in administration of the HR/Payroll system (BEACON) Respond to employees questions and concerns regarding policies and processes Make final determination for all salary exceptions Assist OSBM with the quarterly report to the legislature on salary increases Assist applicants with the applications on E-recruit 14 March 25, 2015

Responsibilities, continued Improve Government Performance and Efficiency Provide consultation to agencies Settle workplace disputes Administer discipline with goal of minimizing agency liability and costs Serve as mediator between supervisors and employees in cases of complaints and employees grievances Assist with strategic planning and development of performance measures Assist with succession planning Assists Local Governments (salary plans, position classifications, policy interpretation) Assist agencies and universities attract, develop and retain a competent and diverse workforce Promote equal employment opportunity and provide training Monitor compliance with State laws and review and approve agency EEO plans Report on workforce data, conduct investigations, and assist with agency-specific unmet needs 15 March 25, 2015

Responsibilities, continued Assist agencies with administration of the following: Workers compensation program NC Flex Wellness & Safety and Health Program Work-Life Programs Teleworking, flexible work schedules, suggestion incentives, employee discount programs Maintain Office of State Human Resources website Conduct research and data analyses to assist workforce planning Maintain the State s classification and compensation system Salary Grade Positions are assigned a numerical classification that corresponds to a specific salary range Career-banding Systems Bases compensation on competency, performance, and development Perform market analysis related to the classification and compensation systems Prepare an annual report on compensation and benefits for state employees 16 March 25, 2015