http://panchatantra.kar.nic.in

Weak accounting practices Poor records keeping, low recovery of taxes Difficulty in consolidation, delay in funds allocation Poor capacity of GPs in Computers Day to Day transactions not known to citizen

Suppliers / Contractors TP/ ZP/Govt Panchatantra Tantra Tax Payers (Public) GP Officials

Panchayat Profile Property & Tax Services Delivery Public Grievances Statutory process Beneficiaries Inventory Accounting Attendance Work Soft Assets E-Fund Release SHG/NRLM SBM Process M-governance Training SMS Interface GPS Mapping Perf. Eval/RFD Ration Card Interface

Work flow based system with built-in business rules Viewing of Photos of the different stages of works and related documents Positioning of work on GOOGLE MAP Generation of different Orders from the system Generation of Payment Advise to release of payment Transparent system with the work details in public domain Suggestions and Opinions of the citizen on the work.

Data entry of receipts & payments builds double entry accounting system Strengthen decentralized planning It replaces traditional record keeping system Effective monitoring system Transparency at grass root level

5629 Gram Panchayaths 29066 Villages & 29616 Hamlets 3.8 Crore Rural Population 47 Schemes Rs. 4000+ Crore (2013-14) 1.2 Crore property

Personalised GP Portal

1 2 3 4 5 6 Web-based, User-friendly system with local language support Personalised web-sites for 5630 Grama Panchayaths Integration with ration cards system for mutual benefits Google Map and SMS Interface Workflow based system E-fund transfer to Grama Panchayats

Simple data entry of Receipts / Payments builds Double Entry Accounting System No knowledge of the accounts handling is required All types of receipts/payments are handled On the fly, all types of financial statements are generated Facilitates recording of the monthly reconciliation of the scheme accounts with bank passbook Year-end closure process prepares all the final fin. Statements and the accounts for next fin. year. Depreciation is calculated based on Written down method

Greater Transparency 3.2 lakh hits in 4 months Expenditure on each items published for citizen 1.6 lakh beneficiary data in website Resource mobilization Details of 80.80 lakh properties entered 145.26 lakh demand notices generated from system Details of works & Expenditure published List of ongoing and completed works of GP published Investment on works can be cross verified in field by the citizen, duplication of woks eliminated

Bridging the digital divide Personalized web site for each GP Tracking of status of Application & Grievance through web No static page Generated Dynamically Direct benefit to rural mass Helps to identify planning gaps In built community monitoring features Networking among PRIs Sharing of Knowledge & best practices Tracking day to day progress at higher level

Implementation Steps Infrastr. Installed computers & peripherals to all GPs Net connectivity and power supply ensured Training Identified dedicated data entry operators for each GP. Trained to work with online software Authentic Data entry at the level of data generation All entries made in the GP office with required clarification onsite

Challenges Capacity Building 10000+ staff of GPs had been trained in 2 months at District with the help of District Informatics Officer of NIC Trainers Training programmes were conducted Repeat trainings and Video Conferencing were conducted to clear the doubts Connectivity ISP pursued to provide the connectivity at GPs GPs allowed to have broadband or datacard based connectivity from any service providers More than 90 % of GPs are connected now.

Sustainability - Monitoring and Dependency on the system - Performance ranking of GPs, Blocks and Districts - System controls to ensure the dependency - Service Delivery through system - Demand driven & Monitoring tool IT Support Software Development through National Informatics Centre Regular and continuous improvement of the software as per the feedback

Month Activity Apr 2009 Pilot Projects commenced in Udupi & Bagalkot districts Apr 2010 Implementation started in all GP s of remaining districts Jun 2010 Training completed for all GP s 8000+ GP Officials Sep 2010 GP Portal in Public domain (http://panchamitra.kar.nic.in) Jan 2011 More than 2.8 Crore records have been fed 2012 Linkage with Ration Cards system 2012 Fund Release based on Performance; Sakala services 2013 Electronic fund transfer, Swacha Bharat Abhiyan, GPS 2014 E-Attendance system, RFD, Self Help Group, SMS interface,

Activity No. of Property Masters No. of Demands No. of Receipts No. of Payments No. of Development Works No. of Assets No. of Beneficiaries No. of meeting Proceedings No. of Services processed (Sakala) No. of Ration Cards requests(new/amendment) Count 122.5 Lakhs 246.7 Lakhs 22.98 Lakhs 14.58 Lakhs 0.78 Lakhs 2.91 Lakhs 11.0 Lakhs 0.72 Lakhs 10 lakhs 20 Lakhs

COMPARATIVE ANALYSIS No Key Parameters Before After 1 Time taken to process the Service requests 20-30 days 7-10 days 2 Percentage of service delivery within stipulated time period 3 Time spent on travelling and waiting to submit Ration Card 4 Time spent to travelling and waiting to collect Ration Card 5 Amount spent (directly/indirectly) to submit and collect the Ration Card including losing the wage NA 98 % One day One day One hour One hour Rs. 400 Rs. 50 6 Monitoring of the system Not Possible Easily through web 7 Time taken to transfer the funds from state to GP 3-4 Months 2-3 days 8 Time spent to address the grievance NA 3-5 days 9 Accessibility to information related to GP Depends up Easily through web staff 10 Integration with Ration Cards system helped to Nil 10 Lac bogus RCs identify & 2 Lacs properties 11 Improvement in Tax Collection 30 % 40 % 12 Communication to field offices 8-10 days 5 min. 13 Performance Evaluation NA Systematic

Web Sites http://rdpr.kar.nic.in http://panchamitra.kar.nic.in http://panchatantra.kar.nic.in/stat bhat.pv@nic.in