V20160713 MobileCast
MobileCast Value Proposition Real-time route visibility for dispatch & tracking Maintain route efficiency & performance standards Improve delivery accuracy with delivery confirmation Manage by exception Increase driver accountability Optimize customer satisfaction Improve plan accuracy with data captured in the field MobileCast MobileCast gives us the ability to plan ahead. Our dispatchers can check the route progress and see when and where to assign pickups. MobileCast has significantly improved productivity. Director, Operations Development, LTL Provider 2
System Architecture GPS Satellite IP Connection Vehicle Wireless Network RTS Server(s) Firewall MobileCast 3
Mobile Computing Functionality Telematics Java Phone Windows Mobile Android Mobile ios (Apple) Adapter GPS Tracking X X X X X Arrival/Departure (w/ User Interaction) X X X X Auto Arrive & Depart X X X X Text Messaging via X X X X Real-Time Updates to Driver s Route X X X X In-Field Geocoding X X X X Actual vs. Planned Reporting X X X X X Store and Forward Capabilities X X X X X Over the Air Updates X X X X Driver Re-Sequencing X X X X View Order Summary X X X X View Line Item Detail (no Editing) X X X Edit Line Item Detail X X X Capture Over, Short & Damaged Information (OS&D) X X Pre/Post and Stop Based Surveys X X X Signature Capture X X Picture Notes X X Barcode Scanning X Commercial Road Route w/ Voice Navigation (optional ad-on) X Map Integration (does not include truck restrictions) X (Google) X (Apple) Voice Navigation X (Google) X (Apple) Live Traffic X (Google) X (Apple)
MobileCast Server
Dispatch Software Application MobileCast Dispatch Software Application Tracks route execution against route plan Real-time dispatch of pickups or new deliveries Centralized or de-centralized transportation operations Integrated feature of the Roadnet Transportation Suite Roadnet Roadnet Info Center Territory Planner 6
Dispatch Software Application Monitor route progress Pinpoint, view and print route exceptions 7
Dispatch Software Application Real-time updates on delivery status Track arrival, departure and POD information as they occur Capture delivery detail and variances Notification of actual or potential service failures 8
Dispatch Software Application View or print actual route path against route plan 9
Dispatch Software Application View vehicle space availability for pickups or backhauls 10
Dispatch Software Application Suggest Route finds the best home for new orders Feature can be initiated manually or via automated integration (Web Services) Routes adhere to defined time windows 11
Dispatch Software Application Suggest Route matches driver or technician s skills with the work order requirements Web Services can automate assignment of work Newly assigned work is communicated in real-time to the technician 12
Dispatch Software Application Route exceptions are presented in real-time to the dispatcher Exceptions can be broadcast to stakeholders via Web Services 13
Dispatch Software Application Customizable exceptions and thresholds 14
Dispatch Software Application Show Me plots the exception on a map with GPS playback options 15
Dispatch Software Application Create customized surveys to capture customer information in the field Driver responses can be limited to a codified value or free form text 16
Reporting 17
Reporting 18
Reporting 19
Reporting 20
Reporting 21
Reporting 22
Reporting 23
Reporting 24
Reporting 25
Reporting 26
Reporting Utilize GPS information to calculate Distance by Jurisdiction Data can be extracted to simplify IFTA reporting requirements 27
MobileCast and ios Why focus on ios? Large user base, that is growing o The most used operating system in the US for web browsing accounts for 49% of browsing* o Also the most used operating system for web browsing in the UK and France* Simplicity in management of devices o Compared to Android and Windows, limited number of form factors iphone4/4s and iphone5 * The State of Mobile Benchmark Q2 2013, ADOBE Digital Index
Driver Login and Load Route Driver logs in with user ID and password Route assigned to driver loads
Start and Depart Route Start route Begins tracking total time of route Ready to depart Starts route Indicates to proceed to first stop
Proceeding to Stop / Arriving Stop information presented Address Press arrive Stop service time begins Displayed while at stop: Service time Time windows Quantities
Reviewing Stop Details Details at-a-glance Service time Time windows Instructions Quantities User-defined fields
Note to Dispatcher Driver can send freeform text messages to dispatcher Self-contained messaging system
Departing a Stop Press depart to confirm Ends service time
Arriving at a Breaks or Layovers Arrive break or layover Shows total duration Counts down time to break end
Arrive and Wait Arrive and wait Indicates arrival at stop Customer clearly not ready Begins wait time Begin service Service time begins
Cancelling Stops Cancels stop from entire route for the day Configurable (may or may not show)
Stop List View scheduled stops, completed stops and canceled stops Additional option to cancel stops
Adding Breaks Add unplanned break or layover Configurable (may or may not show)
Calling Customers Click on phone icon to dial Phone number must be associated with customer Configurable (may or may not show)
Driving Directions Utilizes Waze, Google, Apple Maps MobileCast application will pass destination information No need to type NOTE: does not conform to height and weight restrictions
Completing Route Arrive at the depot Continues collecting total route time Complete route Stops all time accumulation relative to the route
Thank you.